Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
Henderson on Reinli logo

Henderson on Reinli

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 17 Google reviews · How we rank ›

4.2(17) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Henderson on Reinli
Service
Luxury Apartments
Reviews
17

What we found

Most residents praise the new finishes, cleanliness, and attentive staff, especially management team members Anthony and Nancy. However, chronic elevator outages frustrate residents on upper floors, and wifi connectivity issues remain unresolved for weeks at a time, making the complex unsuitable for anyone with internet-dependent work.

Recent shift: Elevator reliability improved slightly (one reviewer noted they no longer fail every 2 days), but two elevators remain down as of the most recent reviews.

Praised for
  • responsive, helpful management
  • new apartments, clean common areas
  • friendly, professional staff
  • activities and events
  • good sound isolation
Watch-outs
  • elevator failures recurring
  • wifi infrastructure unreliable
  • maintenance responds slowly to urgent issues
responsive-managementwell-maintainedfriendly-staffslow-maintenance
Best for: Luxury apartment seekers on a budget who work from home or have flexible wifi needs.
Think twice if: Avoid if you live on upper floors, work from home requiring stable wifi, or need reliable elevator access daily.

What this place gets right

  • new construction with high-end finishes
  • attentive on-site management team
  • diverse activities and community events
  • good soundproofing between units

Before you tour or apply

  • Anthony and Nancy named repeatedly for attentive leasing and management support
  • Elevator C and leasing office elevator out of service for one to two months as of latest reviews
  • Gym opening delayed from October to at least June
  • Wifi requires staff intervention and outages last until staff returns

Resident ratings

Luxury Apartments
New build, clean, and well-managed, but elevator and wifi infrastructure fail residents regularly.

How it stacks up

  • Rated 4.2 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 6% of the businesses in this directory.

What keeps coming up

elevatorsspeakactivitiesmanagementmaintenance

How we scored this

How We Score
Star rating 39
Review volume 55
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
2
3
0
2
1
1
2

FAQ

What are the starting rents?
Their website lists 1 bedroom starting at $995 and 2 bedroom starting at $1145.
Does the complex have accessibility features?
Yes, the property advertises wheelchair-accessible entrances, parking, restrooms, and seating throughout.
Request a quote

Similar apartment complexes nearby

The Courtmoor on Cameron Apartments
76

The Courtmoor on Cameron Apartments

4.2(145)✓ Google-verifiedPublishes prices

Residents and prospective tenants consistently describe helpful, personable staff who guide them through applications and lease renewals with genuine care. Letty, Aracelli, Keziah, and Emily receive specific praise for professionalism and patience. Maintenance responds quickly to requests, and units come clean and well-kept. The location near shops and services matters to families. Pricing starts at $775 for studios, positioning it competitively; one visitor missed a scheduled tour when staff were unavailable, though this appears isolated.

Luxury Apartments
View profile
City View at Mueller
55

City View at Mueller

3.2(59)✓ Google-verified

Staff members like Manny and Yorayi deliver thoughtful, responsive service during move-in and ongoing issues, and units feature modern finishes. However, the complex faces severe maintenance failures: residents report rat infestations lasting six months or longer despite pest control visits, electrical outages unresolved for months, and staff often adding charges without lease justification or entering units without proper notice. The divide is stark. Reviewers who worked with named staff early (office team, Manny, Yorayi) praised the experience. Those managing long-term issues faced empty promises, billing disputes, and a slow corporate chain needed to resolve problems the onsite team ignores.

Luxury Apartments
View profile
Timbers Apartments
63

Timbers Apartments

4.0(54)

Most residents praise attentive office staff, clean units, and a welcoming atmosphere; several mention the maintenance team and the willingness to work with voucher holders. A minority report aggressive speed bumps damaging vehicles, poor trash service, and inconsistent or heavy-handed management enforcement.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17