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Henderson on Reinli

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 19 Google reviews · How we rank ›

4.3(19) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Henderson on Reinli
Location
University Hills and Windsor Park, Austin
Service
Luxury Apartments
Reviews
19
Ranking
#447 in Luxury Apartments
Best for
residents seeking new, well-staffed luxury apartments who aren't dependent on elevators or remote WiFi work.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the new units, clean spaces, and genuinely engaged staff who make a point of introducing themselves and solving problems. Weaknesses are real: elevators have failed for weeks at a time, WiFi drops regularly, and maintenance sometimes enters without warning. These issues are serious enough to deter anyone working remotely or with mobility concerns, but don't overshadow the general experience for others.

Praised for
  • friendly, responsive staff
  • smooth leasing process
  • well-maintained common areas
  • strong management
  • good sound insulation
Watch-outs
  • elevator breakdowns and lengthy repairs
  • unreliable WiFi connectivity
  • maintenance enters without notice
responsive-managementwell-maintainedgood-valuefriendly-staff
Best for: residents seeking new, well-staffed luxury apartments who aren't dependent on elevators or remote WiFi work.
Think twice if: you work from home, need reliable WiFi, have mobility limitations, or cannot tolerate elevator outages lasting weeks.

What this place gets right

  • new construction with clean finishes
  • engaged on-site staff and management
  • solid sound insulation between units
  • easy, quick application process

Before you tour or apply

  • Named staff praised: Bella, Luz, Anthony, Ariana, Nancy, Jasmine
  • Gym opening was delayed from October target to at least June (review from mid-June noted it was not yet open)
  • Elevator issues: all three community elevators have experienced extended downtime, with residents reporting no backup during repairs
  • WiFi failures occur weekly with no workaround if staff are off-site or on holiday
  • Maintenance policy: staff enter units without prior notification, though reviewers note willingness to address concerns

Resident ratings

Luxury Apartments
New units with quality finishes and strong management draw praise; elevator and WiFi failures undermine the luxury experience for some.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

What keeps coming up

elevatorsspeakactivitiesmanagementmaintenance

How we scored this

How We Score
Star rating 42
Review volume 56
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
14
4
2
3
0
2
1
1
2

FAQ

Can I get an apartment if I have limited mobility?
Yes. The complex states it is handicap-friendly with wheelchair-accessible entrances, parking, restrooms, and seating. However, the building relies heavily on three elevators that have experienced prolonged outages, so confirm current elevator status before signing.
Is the gym open?
A fitness center is listed on their website. Recent reviews from mid-June noted it was not yet open despite an October target date, so contact the leasing office to confirm current status.
How long does leasing take?
One reviewer who moved in recently called the application and paperwork "easy and agile," suggesting faster turnaround than typical.
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Last updated 2026-09-08