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Lakeline Villas

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 160 Google reviews · How we rank ›

2.9(160) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
Lakeline Villas
Location
Cedar Park
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
160
Ranking
#572 in Luxury Apartments
Best for
individuals comfortable paying premium fees for location and aesthetics, accepting delayed maintenance and inaccessible management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Five-star tenants praise the physical space and specific staff members (Nicole, Ken, Elord, Tim) for hands-on care, but the complex's broader operations are heavily criticized. Reviewers report month-long waits for repairs, gnats and roaches left unaddressed, surprise parking fees ($35/month per vehicle), forced internet charges despite having other providers, and move-out bills exceeding $400 even after professional cleaning. Management shifted to a Colorado office, making human contact nearly impossible; billing errors and denials of refunds recur repeatedly. Former residents say the location and décor matter little against the financial extraction and neglect they experienced.

Praised for
  • dedicated staff (select team members)
  • spacious apartments with good amenities
  • quiet, well-maintained grounds
  • convenient location near shopping and transit
Watch-outs
  • pest problems ignored for months
  • unresponsive management and billing
  • excessive move-out and hidden fees
  • poor maintenance response times
  • security gates frequently open
  • forced paid parking and internet charges
  • staff inaccessible due to off-property headquarters
unresponsive-maintenancepoor-communicationpest-problemsoverpricedslow-maintenancefriendly-staff
Best for: individuals comfortable paying premium fees for location and aesthetics, accepting delayed maintenance and inaccessible management.
Think twice if: you need fast maintenance responses, value direct human contact, or want transparent pricing without surprise add-ons. Multiple residents report months-long repair delays and unexpected charges.

What this place gets right

  • proximity to Lake Travis and Lakeline Metro Rail
  • pool and fitness center
  • individual units include washer and dryer
  • some staff members responsive and caring

Before you tour or apply

  • Nicole, Ken, Elord, and Tim praised as responsive maintenance and office staff
  • roach infestations reported with no follow-up
  • washing machine repairs took 16 weeks in one case; repairs ignored for 1+ year in another
  • security gates left open 9 months of a resident's lease
  • forced community internet through GigStreem; one device posed fire hazard and took 2 years to address
  • move-out cleaning charges ($400+) applied separately from security deposit even after professional cleaning
  • parking charges ($35/month per vehicle) imposed mid-lease without prior notice
  • application process reported as cumbersome; multiple charges and rejections with slow refund processing

Resident ratings

Luxury Apartments
Spacious apartments and amenities appeal, but outdated interior elements (chipped paint, broken appliances, holes in flooring) and excessive fees undercut the luxury positioning

How it stacks up

  • Rated 2.9 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 30
Profile completeness 100
Verification 30

Breaking down the ratings

5
62
4
13
3
4
2
13
1
68

FAQ

What is the parking situation?
Residents pay $35/month per vehicle for standard parking and additional fees for reserved spots. Guest parking is now charged hourly during business hours (9am-5pm). One resident reported $840 in parking fees alone over a 12-month lease with two vehicles.
How quickly does maintenance respond?
Responses vary widely. Some residents report quick fixes from named technicians (Ken, Elord, Tim); others describe waits of 16+ weeks for major appliance repairs, with maintenance entering units without notice and no prior communication or ETA.
How far is it from downtown Austin?
The business states it is 25 minutes from downtown Austin and 1.4 miles from Lakeline Metro Rail station.
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Last updated 2026-09-22