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Lakeline Villas

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 159 Google reviews · How we rank ›

2.9(159) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingTownhome & Garden-Style CommunitiesPet-Friendly ApartmentsStudent Housing
Lakeline Villas
Location
Cedar Park
Services
Luxury Apartments, Affordable & Section 8 Housing, Townhome & Garden-Style Communities
Reviews
159
Ranking
#598 in Luxury Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Several long-term residents encountered staff members like Nicole, Amy, Ken, and Elord who handled individual requests well and maintained friendly attitudes; the landscape and common areas generally stay clean and appealing. Behind the scenes, the billing system and corporate management consistently frustrate tenants through mystery charges, slow refunds, and persistent issues (broken washers, infested units) that go unresolved for months. Guests pay hourly parking fees, residents pay for internet and pet fees not clearly disclosed upfront, security gates stay broken, and move-out charges are steep and contested. Positive experiences appear tied to specific staff, while systemic problems stay uncorrected.

A 2.9-star average across 159 reviews (50% one-or-two stars) reflects deep operational dysfunction.

Praised for
  • responsive individual staff members
  • well-maintained grounds and common areas
  • welcoming community atmosphere
  • competent maintenance crew for repairs
Watch-outs
  • aggressive hidden and additional fees
  • unresponsive remote management and billing
  • poor maintenance responsiveness despite availability
  • broken security gates and safety concerns
unresponsive-maintenancepoor-communicationsafe-securepackage-theftoverpricedfriendly-staffwell-maintained
Think twice if: Those sensitive to surprise fees (parking, internet, pet charges), frequent maintenance needs, slow refunds, or unresponsive distant management should look elsewhere.

What this place gets right

  • individual staff members go above and beyond
  • spacious apartments with modern finishes
  • clean grounds and well-stocked amenities

Before you tour or apply

  • Staff members Nicole, Amy, Ken, Elord, and Tim praised for responsiveness; Shelly cited as unresponsive and dishonest
  • GigStreem internet access points caused overheating and potential fire hazard, unaddressed for 2 years until escalated
  • Broken security gates remain unfixed for months; package room regularly broken into
  • Late fees charged incorrectly (once before month-end for early payment); refunds take weeks or require CEO escalation
  • Move-out charges ($400 for cleaning alone) deducted separately from security deposit rather than against it
  • Paid parking for guests introduced post-lease without notice; reserved spots and per-vehicle monthly parking fees ($35-840 annually)
  • Forced community internet subscription charged regardless of existing provider; repeated outages
  • Pet fees $40 per month; professional cleaning required at move-out using only company-approved vendors

Resident ratings

Pet-Friendly Apartments
Pet fees are steep ($40 per month) and residents were charged heavily at move-out for alleged pet damage (carpet replacement, cleaning) even when professionally cleaned beforehand.

How it stacks up

  • Rated 2.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Breaking down the ratings

5
62
4
13
3
4
2
12
1
68

FAQ

How close is Lakeline Villas to downtown Austin and public transit?
The complex is 25 minutes from downtown Austin and 1.4 miles from Lakeline Metro Rail station, according to their website.
What happens if I need maintenance or want to schedule a repair?
Maintenance requests are handled in order received with no promised arrival window, no communication before entry, and no follow-up contact. Multiple residents report weeks-long waits for essential repairs like washers and dryers.
Are there any fees beyond rent?
Yes. Residents report monthly charges for community internet (regardless of outside provider), parking ($35 per vehicle monthly), pet fees ($40 per pet monthly), and reserved parking upgrades. Guests are charged hourly parking fees. These were not always disclosed upfront at lease signing.
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Similar apartment complexes nearby

Cypress Creek at Lakeline
66

Cypress Creek at Lakeline

4.2(24)✓ Google-verified

Most residents report a welcoming, well-run community with attentive staff who respond quickly to problems and organize regular social events. Management and grounds receive consistent praise, and many cite affordable options for families on limited income as a major draw. Tensions emerge around maintenance responsiveness to unit repairs and neighbor noise, along with friction when residents request lease changes or seek relief from difficulty affording their unit. One concern involves a $32 convenience fee for online rent payment.

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The Lodge at Lakeline Village
70

The Lodge at Lakeline Village

4.1(198)✓ Google-verifiedPublishes prices

Staff like Katherine and Dana earn consistent praise for patient, knowledgeable leasing support. Maintenance responds quickly, often after hours, and completes repairs fully rather than with temporary fixes. Grounds stay clean and the community feels safe. Deeper issues temper this strength. Parking is scarce and residents report having to walk long distances from their units. Monthly costs climb significantly above advertised base rent through mandatory common fees and garage charges. Deposit disputes drag on and residents report being ignored or blamed. Some tenants cite theft, roof damage, and inconsistent enforcement against noise and smoke.

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Lakeline Oaks Retirement Community
77

Lakeline Oaks Retirement Community

4.8(33)✓ Google-verified

Residents and families consistently describe Lakeline Oaks as a safe, welcoming community where staff treat them with genuine care. The dining, activities, housekeeping, transportation, and maintenance are praised frequently; one guest visit was marred by a concierge's harsh tone, though management attention may have since addressed it.

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Last updated 2026-09-08