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Artisan at South Lamar

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 129 Google reviews · How we rank ›

3.5(129) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Artisan at South Lamar
Location
South Lamar, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
129
Ranking
#569 in Luxury Apartments
Best for
long-term residents seeking quiet community and responsive maintenance in South Austin

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Artisan at South Lamar leaves residents sharply divided. Long-term tenants and those who worked closely with leasing staff praise the quiet setting, responsive maintenance crew, and personal attention from managers like Heather and Chloe. Pools, gym, and community feel are consistent highlights for satisfied residents.

A significant group moved in during recent renovations and encountered unfinished units, mold in ventilation, cockroach infestations, and poor pre-move communication. One disabled resident reported unmet ADA needs and staff dismissiveness. While some issues resolved quickly, others persisted despite multiple service calls and inspections.

Praised for
  • responsive, friendly leasing staff (especially Heather)
  • clean move-in condition for many
  • quick maintenance response and problem-solving
  • peaceful, quiet community with good residents
  • excellent pools and gym facilities
Watch-outs
  • move-in delays and unfinished units
  • mold and cockroach infestations in renovated apartments
  • poor communication about apartment readiness
  • unresponsive to ADA accessibility needs
  • scattered maintenance and safety gaps
responsive-managementwell-maintainedquiet-communityfriendly-staffslow-maintenancepest-problemsunresponsive-maintenanceclean-common-areasgreat-amenities
Best for: long-term residents seeking quiet community and responsive maintenance in South Austin
Think twice if: moving in during or immediately after renovations; mold and pest issues have affected recently renovated units; may require assertiveness to get issues resolved quickly

What this place gets right

  • strong leasing and maintenance staff responsiveness
  • quiet, safe community with good resident culture
  • pools and fitness facilities
  • in-unit washer-dryer and gated security

Before you tour or apply

  • Heather, Chloe, and Naomi named as exceptional leasing staff
  • maintenance crew praised for same-day repairs and responsiveness
  • cockroach infestations and mold found in ventilation systems of recently renovated units (as of 2-3 months ago)
  • units left vacant and unfinished until days before move-in dates
  • ADA accessibility gaps reported (missing ramps, door walkway issues)
  • one resident's mold inspector confirmed mold throughout ventilation system

Resident ratings

Luxury Apartments
Strong experience for stable tenants; recent renovations delivered with mold and pest issues unresolved before occupancy.
Pet-Friendly Apartments
Dog park and pet policy noted positively; no specific pet-related complaints in reviews.

How it stacks up

  • Rated 3.5 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

What keeps coming up

laundry centerpoolscleanlinesscommunal areascity viewolder buildingfriendly neighborspolite staffpeaceful communitysmooth transition

How we scored this

How We Score
Star rating 5
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
70
4
8
3
7
2
7
1
37

FAQ

Do units have in-unit laundry?
Yes, in-unit washer-dryer is standard. The complex also has a laundry center.
What amenities are included?
Pools, state-of-the-art fitness center, BBQ picnic areas, on-site dog park, secure bike racks, high-speed internet, and gated access.
Is this pet-friendly?
Yes, the complex is pet-friendly and has an on-site dog park.
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Last updated 2026-09-22