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Groves South Lamar

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 141 Google reviews · How we rank ›

4.3(141) 71 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
Groves South Lamar
Location
South Lamar, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
141
Ranking
#82 in Pet-Friendly Apartments
Best for
Pet owners and social residents who prioritize location and amenities over quiet.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the location near Zilker Park, attentive maintenance team (repairs within 24 hours), and welcoming leasing staff like Justin, Madelyn, and Nash. The two dog parks stand out for pet owners, and monthly resident events build community. However, multiple reviewers report recurring problems: packages stolen from mail room, broken garage security, thin walls audible to neighbors, and slow elevator repairs. One prospective tenant faced missed appointments, a unit with a moisture-damaged window, and a delayed refund.

The building feels well-maintained on the surface but struggles with security and follow-through. Staff like Greyson and Austin earn praise for responsiveness, yet management has lost trust with some long-term residents over unresolved theft and towing disputes. Pet owners and socially active renters tend to have positive stays; those prioritizing quiet or security should look elsewhere.

Praised for
  • responsive maintenance staff
  • clean common areas
  • quality dog parks for pets
  • friendly leasing team
  • resident events and community
  • convenient South Austin location
Watch-outs
  • package theft and security gaps
  • thin walls and noise issues
  • slow elevator repairs
  • inconsistent door access security
  • pool closure inconvenience
  • management disorganization and poor communication
responsive-managementfriendly-staffclean-common-areaspackage-theftsafe-securenoisy-neighborsslow-maintenancewell-maintainedquiet-community
Best for: Pet owners and social residents who prioritize location and amenities over quiet.
Think twice if: You need quiet walls, secure package delivery, or guaranteed security-theft and thin walls are recurring complaints.

What this place gets right

  • Two dog parks tailored to different activity levels
  • Fast maintenance response (24-48 hours)
  • Prime location steps from Zilker Park
  • Active community events and resident programming

Before you tour or apply

  • Justin, Madelyn, and Nash mentioned by name for strong leasing service
  • Two dog parks with different intensity levels for different pet temperaments
  • Maintenance response time documented as 24-48 hours by multiple residents
  • Monthly resident events including breakfast bar and pool parties
  • On-site convenience store in building
  • Rooftop lounge and pool
  • No cameras in mail room or garage according to residents

Resident ratings

Pet-Friendly Apartments
Two dog parks praised for suiting different pet temperaments; reviewers highlight genuine pet-friendly amenities.
Luxury Apartments
Upscale amenities (rooftop, pool, events) valued, but security gaps and maintenance follow-up issues undermine luxury claim.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

What keeps coming up

dog parknoise insulationresponsive maintenancebuilding cleanlinessdog friendlywalkabilitycozy feelleasing staffkind staffcommunity events

How we scored this

How We Score
Star rating 50
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
102
4
14
3
5
2
5
1
15

FAQ

How fast does maintenance respond to repair requests?
Most residents report repairs completed within 24-48 hours. One reviewer noted a same-day response.
Are there dog parks on site?
Yes, two dog parks designed for different activity levels. Reviewers with pets highlight them as a major amenity.
What community events do residents get?
Monthly resident events including breakfast bar, pool parties, and fitness classes.

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Most residents praise the maintenance crew's speed and friendliness, and enjoy the quiet, clean grounds with strong community events. The leasing process runs smoothly, and staff like Kassandra and Stacy earn consistent recognition for helpfulness. However, persistent hot water loss, repeated water shutoffs lasting days or weeks, poor crisis communication, and a gap between marketed luxury positioning and actual service reliability frustrate longer-term residents. Some report billing disputes over wear-and-tear charges, and the front office tone shifts from welcoming to dismissive when problems arise.

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Artisan at South Lamar
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Artisan at South Lamar

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Artisan at South Lamar leaves residents sharply divided. Long-term tenants and those who worked closely with leasing staff praise the quiet setting, responsive maintenance crew, and personal attention from managers like Heather and Chloe. Pools, gym, and community feel are consistent highlights for satisfied residents. A significant group moved in during recent renovations and encountered unfinished units, mold in ventilation, cockroach infestations, and poor pre-move communication. One disabled resident reported unmet ADA needs and staff dismissiveness. While some issues resolved quickly, others persisted despite multiple service calls and inspections.

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Residents regularly praise staff professionalism, especially leasing agent Manoj and maintenance techs like Jeremiah and Asencio. Location, gym, and neighborhood park draw consistent approval. Move-in quality is the breaking point: multiple tenants discovered gas leaks, disconnected dryer vents, missing water heater drip pans, and broken appliances in their first month. Ongoing pest problems, cracked walls, and slow responses to safety issues drive one-star ratings from long-term renters. Upper management reportedly dismisses concerns and makes excuses rather than fix problems. Some residents cite high rent for the unit condition. Strong personal relationships with named staff members cannot offset systemic quality control and maintenance delays that trap residents in hazardous situations.

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Last updated 2026-09-22