Austin Apartment Reviews Guide
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Luxury Apartments in Austin, TX

Page 3 of 5: businesses ranked 201-300 of 443. Start from the top.

The Albright
#201
73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

Luxury ApartmentsPet-Friendly Apartments
Zoey
#202
74

Zoey

4.1(243)✓ Google-verified

Staff named Joe, Jordan, Huri, and others earn consistent praise for responsiveness, friendliness, and quick problem-solving, from leasing to maintenance to weekend emergencies. Residents report a well-maintained property with a updated pool, fitness center, work spaces, and strong amenities, plus a location convenient to downtown and the airport. However, early review concerns about overly sensitive fire alarms persist, Fetch mail service causes regular package delays or loss, and one detailed complaint documents severe mishandling of a storage unit incident where management initially denied involvement then offered inadequate settlement without explaining their position. Most recent residents describe the community as clean, organized, and worth the price, though potential renters should weigh the mail service issue and test the property for fire alarm sensitivity before committing.

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Bexley at Anderson Mill
#203
67

Bexley at Anderson Mill

3.9(222)✓ Google-verified

Bexley appeals most to residents who value grounds and amenities. Individual staff members (Marvin, Brandi, Somaya, Vie) earn consistent praise for friendliness and responsiveness. The complex itself stays quiet and clean with a fitness center, pool, and dog park. However, management lacks accountability. Reviewers report being charged for maintenance failures they did not cause, hit with surprise fees (trash violations, damage charges up to $52), and left with unresolved issues like flooding, mold, thin walls, and aging AC units. Some problems languish for months despite repeated requests.

Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
The Lola
#204
70

The Lola

3.9(236)✓ Google-verified

The Lola attracts residents who prize its South Congress location and staff warmth. Lexi, Joselyn, Dru, and maintenance team members like Tyler routinely go beyond their job description to solve problems and make residents feel welcome. Grounds stay clean and recent renovations refresh the space regularly. However, tenants report frustration with mounting fees: trash service, parking charges, guest parking caps, and package theft despite paid delivery service. Soundproofing is thin enough that footsteps and early-morning noise disturb sleep. Some amenities (gym chemicals, pool cleanliness) and security features (walkable gate access, package handling) fall short of luxury expectations given the price.

Pet-Friendly ApartmentsLuxury Apartments
Meritage at Steiner Ranch
#205
62

Meritage at Steiner Ranch

3.7(550)✓ Google-verifiedPublishes prices

Meritage attracts renters for its views, spacious layouts, and resort-style amenities, but maintenance responsiveness and property upkeep fall short. Reviewers praise a few staff members by name (Jess, one maintenance worker) and note the location and pricing work well for Steiner Ranch. However, repeated complaints about slow AC repairs, appliance breakdowns, rodent sightings, noise bleeding from neighbors, insufficient parking, and casual management attitudes toward safety and cleanliness create real friction. One reviewer felt forced to break their lease over cumulative electrical and maintenance issues; another encountered a pest-dismissive staff member. The property's appeal and affordability clash visibly with how it's run day-to-day. Recent 5-star reviews emphasize community feel and amenities, while 1-star reviews document serious systemic issues: pest normalization, blocked parking, fire alarms, and privacy violations during maintenance visits. New residents appear most vulnerable, facing unclean units on arrival and slow remediation when AC fails in Texas summer heat. The community looks good from the leasing office but residents report deterioration and debris in actual walkable areas.

Townhome & Garden-Style CommunitiesLuxury Apartments
Windsor Walnut Creek
#206
66

Windsor Walnut Creek

3.9(462)✓ Google-verifiedPublishes prices

Most residents praise the maintenance team, especially Andrew and Yander, who respond quickly and professionally to repair requests. However, a vocal minority report serious issues with unit readiness at move-in, pest problems, and management's failure to track agreements between leadership changes, making documentation essential before signing. The community attracts long-term residents who value location, staff personalities, and amenities like the dog park. Staff turnover in office management creates friction, yet on-site maintenance personnel earn consistent recognition for courtesy and timely work even as complaints about larger property upkeep persist.

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Griffis at The Domain
#207
67

Griffis at The Domain

4.0(592)✓ Google-verifiedPublishes prices

Griffis at The Domain earns praise for helpful staff like Kelsey and quick maintenance responses from Derrick and Ally, but residents consistently report hidden fees adding roughly $300 monthly, thin soundproofing, poor advance notice on construction, and broken gym equipment that stays broken. Experience varies sharply by staff member and department.

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The Waylon
#208
72

The Waylon

5.0(18)✓ Google-verified

The Waylon delivers a luxury apartment experience that feels more resort than complex. Residents consistently praise staff like Tariq, Caitlin, and maintenance manager Maximus for genuine care and responsiveness. Fitness and wellness drive the appeal: saunas, cold plunges, a full gym, and a pool anchor a comprehensive amenity set. The building itself shows unusual attention to detail, from sound insulation to soft-close cabinetry to bug screens. Early-stage gym maintenance and equipment gaps have been flagged, though management appears responsive to feedback.

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The Hedge Apartments
#209
71

The Hedge Apartments

4.2(309)✓ Google-verifiedPublishes prices

Staff like Bob and Monica earn consistent praise for leasing support and attentiveness, and rent is competitive for the North Austin location. Behind the friendly front desk, reviewers report ongoing battles with roaches, delayed repairs (elevators offline for a week), broken security gates, and frequent disturbances from residents and transient foot traffic. Management appears quick to lease but defensive when issues arise. The dog park and fitness center work, and quiet units do exist. However, maintenance follow-up is often incomplete, pest control treatments fail to resolve infestations, and ADA accommodations break down under pressure. Several long-term residents have left due to roaches; others cite mold, drug activity, abandoned furniture at dumpsters, and a permissive attitude toward rule-breaking. Affordability and location draw renters, but living conditions often fall short of tour promises.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Amber
#210
74

The Amber

4.5(48)✓ Google-verified

The Amber's leasing team earns consistent praise for making apartment hunting and move-in stress-free. Staff like Melanie, Cody, Liz, and Vivica go beyond standard service, answering questions patiently and pulling unit measurements without being asked. The property itself is brand new, modern, and clean, with pet-friendly units and solid amenities. Still, residents report conflicts with front-office handling of concerns, and one detailed review raises questions about consistency in how different residents are treated. New-building issues (plumbing quirks, insects) are cropping up, though maintenance responds quickly. Visitor parking rules are strict: only 7 days per month before towing fees kick in, which has upset some residents given the building's empty parking availability.

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Bridge at Tech Ridge Apartments
#211
68

Bridge at Tech Ridge Apartments

4.1(284)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team and office staff for their friendliness and quick response to repairs, alongside the property's convenient North Austin location and clean amenities. However, recurring concerns about security (mailbox break-ins, gate damage), noise from the pool and neighboring units, pest problems, and inconsistent enforcement of policies (dog weight limits, occupancy caps) create friction that offsets the positive experience for long-term residents considering renewal. Staff members like Joyce, Homer, Josie, and maintenance technician Guillermo earn individual recognition for professionalism. The leasing office has faltered on commitment follow-through (holding apartments and rates that evaporate, locked applications on single employee computers). Water billing averaged across the entire building leaves residents with small households subsidizing larger ones.

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Centro Studio Homes
#212
62

Centro Studio Homes

3.6(184)✓ Google-verifiedPublishes prices

Five-star reviewers highlight staff warmth (Jessica, Kailey, Sean, Brad named), spacious layouts, and the rare combination of luxury finishes at $699 monthly. However, one-star complaints describe pervasive roaches that survived pesticide treatment, broken gates, cars broken into in blind spots, domestic violence incidents, and app-only entry that left residents locked out. The property has drawn police calls and posed health risks severe enough that at least one reviewer moved for their health.

Luxury Apartments
Skyline at Barton Creek
#213
72

Skyline at Barton Creek

4.3(283)✓ Google-verifiedPublishes prices

Skyline divides sharply. Many residents love the location, greenbelt trails, pool, and leasing team (especially Susan and Jeremiah), and several long-term residents report management responding well during emergencies. However, a significant group reports persistent water damage, mold, cracking ceilings, malfunctioning appliances, and maintenance that doesn't follow through. Costs are also a friction point: laundry at $5.50 per load, aggressive towing, and repeated out-of-pocket repairs for preventable building failures. This is an older property where staff warmth masks underlying maintenance and accountability gaps.

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DK Riata
#214
74

DK Riata

4.4(239)✓ Google-verified

A polarized complex where responsive staff and quick maintenance wins loyalty from many residents, but aging buildings and opaque billing practices frustrate others enough to warn new renters. Walter and Corinne stand out for hands-on support, amenities work well, and the gated North Austin location appeals to families and pet owners. However, thin walls, outdated units, and management's pattern of recalculating charges or misrepresenting fees after move-out leave departing tenants with deposit disputes and debt collection calls. Noise carries between units and through gutters on rainy nights; pest control is effective but inconsistent. The gap between five-star and one-star reviews appears real: satisfied residents praise community upkeep and staff care, while those burned by fees or maintenance gaps view the high rating as misleading. Lease terms and fee structures need close reading before signing.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments
The Pearl Apartments
#215
61

The Pearl Apartments

3.5(136)✓ Google-verified

Five-year residents and recent arrivals praise the staff by name-Andy, Parker, Taylor, Caleb-for genuine friendliness and quick problem-solving. Maintenance responds same-day to emergencies. The rooftop pool, gym, yoga studio, and dog park draw consistent appreciation, as do the monthly resident events and the Brentwood location close to downtown. A strong subset describes feeling genuinely at home. Newer residents worry about security deposit deductions (one reviewer disputed a $250 charge for a minor counter dent). Dog noise appears in a handful of reviews; visitor and guest policies triggered at least one complaint. The 3.5-star average reflects a vocal minority of one- and two-star ratings clashing with a large base of five-star long-term residents.

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Ariza Easton Park Apartments
#216
74

Ariza Easton Park Apartments

4.4(180)✓ Google-verifiedPublishes prices

Leasing staff, especially Tamesha, Stella, and Jamal, earn consistent praise for warmth and attentiveness during sign-up and move-in. Residents enjoy the pool, gym, bike trail access, and spacious floor plans, with many calling it home after multiple years. However, serious gaps emerge once you live here. Multiple reviewers report that maintenance complaints go ignored until they escalate to corporate or go public, including mold in AC units, broken electronic locks, nonfunctional security gates, and sudden loss of hot water. Billing disputes land people in collections without clear notice, and follow-up calls go unreturned. The pattern suggests a leasing-focused operation that struggles with resident retention and operational reliability.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Tambaleo
#217
74

Tambaleo

4.3(106)✓ Google-verified

Most residents praise the location and the office staff, especially Ashley who handles move-ins with genuine care and patience. Maintenance responds quickly to requests and the community feels calm. However, several long-standing problems persist: parking lot and mailbox security lapses have led to thefts and break-ins, pests and mold appeared in units, and communication failures include ignored emails and sudden billing months after move-out. The divide is sharp. Newer or current residents tend to have smooth leasing experiences and clean units. Longer-term residents report chronic security neglect, maintenance delays, and neighbor-related odor seeping through walls. Staff warmth appears genuine but cannot overcome systemic gaps in security oversight and administrative follow-up.

Luxury Apartments
Presidium 183 Apartments
#218
62

Presidium 183 Apartments

4.1(55)✓ Google-verified

Presidium 183 delivers a luxury feel through polished amenities and attentive staff, but finish quality and building systems consistently disappoint. Residents praise Miranda and the leasing team for going above and beyond, the resort-style pool and fitness offerings, and the calm courtyard atmosphere. Yet repeated false fire alarms (20-40 minutes to clear, often at night), elevator outages lasting over a week, pest issues traced to poor patio door sealing, and slow WiFi undermine the premium price. When management addresses complaints, they act quickly, but structural problems need attention before this property lives up to its luxury positioning. Common-area maintenance lags despite the clean aesthetic: loud music from events creates nightclub-like conditions, trash accumulates, and security concerns (package theft, homeless presence) go unresolved. Maintenance staff are quick on small requests but struggle with recurring issues requiring multiple site visits. The team feels like family when things go right; the systems feel half-finished when they do not.

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Bluestem at Loyola
#219
72

Bluestem at Loyola

4.4(122)✓ Google-verified

Five-star reviews praise the staff's responsiveness and the newly built amenities like the pool, gym, and game room. However, persistent complaints about thin walls, exterior noise, undisclosed fees, and towing policies dominate lower ratings. A management transition from RPM Living to Avenue5 Residential has widened friction, with residents reporting unresolved billing disputes and reduced accountability. Staff members like Athziry, Josh, and Joshua are repeatedly named as exceptionally helpful during leasing and daily issues. Yet the complex struggles with maintenance follow-through, pest control effectiveness, and clear communication about parking and billing practices. Residents weigh spacious layouts and new finishes against these systemic issues.

Luxury ApartmentsTownhome & Garden-Style Communities
Ellwood at Lake Travis
#220
61

Ellwood at Lake Travis

3.6(635)✓ Google-verified

Ellwood presents a sharp divide: residents who land responsive maintenance (Franklin praised by name) and arrive to clean units report genuine satisfaction, especially families and students valuing the dog park and security. Others face weeks of no reply from leasing or maintenance, paperwork mistakes that multiply, and towing policies that catch renters off-guard. Common complaints center on gates left broken, overwhelming pet waste in parking areas, and management that grows evasive when tenants move out, sometimes sending accounts to collections without providing promised statements. The complex is not poorly built, but staff bandwidth and follow-through appear inconsistent. Guests pay $5 daily for parking; registered vehicles still face towing if rules are misunderstood. Those relocating from out of state reported long waits for email replies, though residents after move-in say maintenance responds quickly to work orders. The gap between what reviewers expect of a "luxury" property and what they experience with upkeep, communication, and accountability is the core tension.

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Paddock at Norwood Apartments
#221
74

Paddock at Norwood Apartments

4.1(170)✓ Google-verified

Residents consistently report a clean, quiet community with strong community programming and personable staff. Nicole Martin, the event coordinator, receives repeated praise for organizing thoughtful events and treating families with care. However, one significant complaint details an office staff member who is described as disrespectful and dismissive, particularly toward Spanish-speaking residents, and alleges that management refuses to resolve maintenance problems and inappropriately shifts blame to tenants. Most reviews are glowing, but this pattern warrants attention. The property appeals to families seeking stability and activities. Reviewers highlight the spotless pool, well-maintained grounds, and the proximity to schools with safe bus stops. Amenities include a fitness center, business center, and pet policies. The website lists 1-3 bedroom options with Energy Star appliances and in-unit washer-dryer.

Luxury Apartments
Sullivan Apartments
#222
63

Sullivan Apartments

3.7(719)✓ Google-verified

Strong staff loyalty keeps some residents renewed, but systemic maintenance failures and a persistent pest problem undermine the luxury pitch. Michelle, Valentina, and Ernesto earn consistent praise for courtesy and effort, yet tenants report months-long roach infestations, AC left unfixed despite being marked complete, gates that work half the time, and corporate unresponsiveness. Long-term residents who escape the pest cycle praise the quiet setting and amenities; newer residents or those hit by bugs face frustration navigating the repair process.

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Copperstone Tech Ridge Apartments
#223
61 low data

Copperstone Tech Ridge Apartments

5.0(4)✓ Google-verifiedPublishes prices

All four recent reviewers gave five stars, citing friendly staff, good upkeep, and amenities like pools, courts, and dog park. In-unit washer/dryer connections and peaceful surroundings were specifically praised. No complaints surfaced.

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Great Hills
#224
65

Great Hills

3.9(163)✓ Google-verified

Great Hills has a split reputation: residents consistently praise the leasing team (especially Isabella, Kristine, and Melissa for professionalism and friendliness) and value the quiet North Austin location near shopping. The core problem is aging units with limited upkeep. Reviewers report original 1984 appliances still in use, chipped paint, single-pane windows, and cockroach cycles. Critical complaints center on broken move-in promises, slow emergency responses (heating during winter outages), and high move-out charges even when apartments were left clean. Staff quality masks structural decay. Several long-term residents stayed 2+ years and plan to remain, citing safe surroundings and responsive leasing staff who personally know tenants. Others left within weeks due to failed HVAC during summer heat and management defending failed-seal windows. Maintenance quality is inconsistent: some praised Alex and Bruno for evening AC repairs; others waited days for emergency heating fixes. Cost of living is high (electric bills up to $250/month reported) due to old single-pane windows and inefficient systems.

Luxury Apartments
The Shiloh
#225
74

The Shiloh

4.4(170)✓ Google-verified

Most residents praise the staff (particularly Olivia, Mia, and Kay), fast maintenance, and quality amenities like pools and golf simulator. The property is well-kept and conveniently located near downtown without urban density. However, recurring complaints centre on strong chemical smells in units that persist long after move-in, mixed staff professionalism despite responsive leasing, and neighbour noise issues. Some tenants report lost packages and feel the pricing is steep. Experience appears heavily dependent on building assignment and individual staff interactions.

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Citizen House Decker
#226
74

Citizen House Decker

4.4(57)✓ Google-verified

Kniyah and Averi earn consistent praise for turning the leasing experience into something welcoming and stress-free, with most residents finding the property clean, quiet, and well-run. Recent management changes have introduced friction: one resident reported rude treatment from new Spanish-speaking staff, another detailed troubling application errors and slow responses that only resolved after a formal complaint. Maintenance lags have also surfaced, including a sprinkler problem left flooding the parking lot for days. Most reviewers highlight the modern apartments, amenities, and resident events as reasons they stay. The leasing team's speed and individual attention stand out as a genuine strength, though the company's broader systems (applications, maintenance coordination) appear inconsistent. Staff turnover or training gaps seem to be creating two different experiences depending on when you move in and who you interact with.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing
Lenox Park
#227
60

Lenox Park

3.6(224)✓ Google-verified

Lenox Park attracts residents for its modern look and upscale finishes, but management responsiveness and maintenance execution have become major pain points. Specific staff members like Robin and Brittney earn praise, yet systemic delays in repairs, lease renewals, and communication leave many residents frustrated. A shift to new management in 2024 coincides with complaints about security deposit holds, tighter enforcement, and grounds neglect. Visitors face aggressive towing despite ample parking, and repeated amenity closures (pool, gates) undermine the luxury positioning that justifies the premium rent. The 60% five-star to 33% one/two-star split reflects two sharply different experiences: those who encounter good staff and simply enjoy the space, and those who battle unresponsive management during a maintenance crisis or renewal. Residents report being stranded without proper communication or follow-through, charged disputed move-out fees, and unable to reach the office by phone or email. The property's handling of AC failures and security deposit disputes has produced especially detailed, repeated complaints.

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The Brentwood Apartments
#228
60

The Brentwood Apartments

3.8(58)✓ Google-verified

Staff warmth and clean common areas draw tenants in, but the building's shortcomings quickly undermine the luxury promise. Reviewers praise Devin, Lorena, Monica and other team members for genuine care, and many cite the quiet location close to downtown and functioning pool and fitness amenities. The fabric of the experience crumbles once you move in. Structural defects (wall cracks, sewage odors, peeling floors), pervasive security lapses (stolen bikes and cars, broken FOB gates, abandoned broken-down vehicles), and acoustic failures (neighbors' noise penetrates easily, doors slam) dominate complaint volume. Pest issues persist even after multiple treatments. Multiple residents report management's defensive stance when problems surface, and documented instances of unit entry without notice add to trust erosion.

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The James on Grand Avenue
#229
62

The James on Grand Avenue

3.8(104)✓ Google-verifiedPublishes prices

The James draws praise for helpful leasing staff, responsive maintenance, and fair pricing for newer units in a convenient North Austin location. However, reviews flag significant frustration over noisy tenants (especially at the pool on weekends), roach infestations, a frequently broken elevator, and poor neighbor behavior like pet waste and vandalism. Quality of life depends heavily on which neighbors you get.

Luxury ApartmentsAffordable & Section 8 HousingStudent Housing
Cascades at Onion Creek Apartments
#230
73

Cascades at Onion Creek Apartments

4.5(113)✓ Google-verified

Most residents report clean, spacious units with responsive maintenance and welcoming staff, but serious issues plague long-term renters: deposit refunds take months, vehicle towing happens despite registration, theft occurs with little follow-up, and office communication deteriorates. Short-term renters praise the move-in experience; longer-term tenants describe frustration with policies, security, and management responsiveness.

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Heights at the Cameron
#231
61

Heights at the Cameron

4.0(40)✓ Google-verified

Leasing staff Claudia and Yunier stand out for patience with applicants facing credit challenges or homelessness. Recent reviews highlight fast maintenance under Leticia. However, older complaints detail pest problems, three-month maintenance delays, and difficulty reaching management by phone. The property appears to have changed hands or improved leadership.

Luxury Apartments
Chevy Chase Apartments
#232
65

Chevy Chase Apartments

3.9(350)✓ Google-verified

Chevy Chase draws praise for its leasing team's helpfulness and spacious layouts, but resident reviews reveal persistent, serious problems: widespread roach infestations that survive fumigation, roof leaks that cause structural damage, washers broken more often than functional, and amenities with hours that don't match working schedules. A handful of five-star reviews credit staff like Ivani and Araceli for their kindness, yet far more tenants report frustration with management inconsistency, incomplete repairs, disputed move-out charges, and deceptive pricing during tours. Maintenance responds to calls but patches symptoms rather than fixes root causes. Staff conduct matters: one leasing agent's coldness to a visitor with mobility aids, combined with examples of rude corporate management, contrasts sharply with the genuine warmth of others. Pest control is unreliable, laundry is unreliable, the pool stayed closed for entire summers, and residents felt they had to document everything to protect themselves. Walk-throughs matter here.

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The Martingale
#233
71

The Martingale

4.2(201)✓ Google-verifiedPublishes prices

Staff members like Shannon, Jackie, Chantel, and Averie earn consistent praise for patient, thorough help during applications and move-ins. Residents enjoy spacious units, clean common areas, and responsive day-to-day service. However, two substantial complaints surface: unexpected move-out fees inflating final bills despite careful upkeep, and misleading promotions (free weeks promised verbally then retracted at signing). Building security and common-area maintenance have also deteriorated, with broken doors, package theft, and floors soiled by pets-issues some attribute to recent management changes. Strengths are strongest at first contact and ongoing day-to-day support; weaknesses emerge at lease end and during promotional negotiations. For those aware of the move-out fee structure and careful about lease terms before signing, the leasing and community experience is strong. For those expecting straightforward move-out procedures or taking promotions at face value, frustration is common.

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Toscana
#234
66

Toscana

3.9(326)✓ Google-verified

Toscana draws praise for its active community, friendly maintenance staff, and amenities, but recent reviews reveal a divide: long-term tenants report crumbling infrastructure, unresolved pest problems, and radio silence from the leasing office on major repair requests, while newcomers celebrate events, responsive service, and good value. The complex shines on individual interactions but struggles with systemic maintenance and administrative accountability.

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Astra Avery Ranch
#235
66

Astra Avery Ranch

3.9(145)✓ Google-verified

Residents praise the leasing team (Shabana, Chris, Elysa named often) for attentive service and the grounds for cleanliness and amenities, with recent management changes noted as an improvement. Persistent complaints center on thin floors letting sound through, recurring plumbing clogs in shared lines, and management's slow response to problems like pest infestations and neighbor noise, with some feeling the "luxury" label misleads about actual living quality.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing
Creekstone
#236
64

Creekstone

3.8(139)✓ Google-verified

Creekstone appeals strongly to those seeking quiet, safe surroundings with quality finishes. Manager Eliza Matos and leasing staff like Anthony Queen and Helen earn consistent praise for professionalism and care. Units feel spacious with solid water pressure and natural light. However, persistent pest complaints (roaches, rodents) dominate negative reviews, with residents reporting month-long unresolved infestations despite paid pest control fees. Slow work order completion, murky pool conditions, and late-night guest noise also surface repeatedly. The split between five-star and one/two-star reviews suggests experience varies sharply by unit, timing, and management response.

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NoA on McNeil Townhomes + Flats
#237
66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
Woodchase Apartments
#238
72

Woodchase Apartments

4.1(155)✓ Google-verified

Most long-term residents praise the property for its quiet setting, quick maintenance response, and staff who genuinely seem to care about tenant wellbeing. The complex hosts regular community events and maintains grounds well. However, newer complaints about deposit disputes and how management handles contractor mishaps suggest a gap between frontline staff performance and leadership accountability. Staff members like Iris, Desiray, Alyssa, Rudy, and Nick are repeatedly named for their helpfulness, though the same Alyssa faces criticism for miscommunicating policy and refusing to refund a deposit after admitting fault. Long-term residents report feeling safe and having the support they need; prospective tenants should know disputes may not be resolved in their favor.

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Cadena at the Falls
#239
72

Cadena at the Falls

4.5(98)✓ Google-verified

Strong staff and maintenance keep many residents happy, with Julio, Jerry, Saira, and Miranda earning consistent praise for speed, care, and genuine engagement. The 4.5-star average masks a sharp divide: 85 percent five-star reviews celebrate community events, modern finishes, and swift problem-solving, while the one and two-star tier reports systemic failures that management never fully resolves. Residents who hit issues with building defects, water quality, electrical problems, or lease administration describe months of run-around, being stonewalled on move-out charges, and a property that feels rushed to market despite its fresh appearance. Unit construction is their weakest link. Reviewers describe cork-board door frames, unsealed cabinet gaps letting pests in, floors settling within months, and appliances tied to faulty circuits that engineers can only partially fix. Noise complaints suggest thin floor and wall assemblies are insufficient for a luxury market. Management's written promises often evaporate; one tenant pursued four follow-up calls over three weeks for a move-out ledger while an assistant manager blamed IT issues repeatedly. The 60-day lease-break fee, held to seem firm despite the complex's own turnover pressure, aggravates already-strained move-out experiences.

Luxury Apartments
The Met
#240
72

The Met

4.5(97)✓ Google-verified

Residents consistently praise the Met's staff, especially leasing agents Hannah, Edith, and Noah, for a smooth move-in and attentive service throughout tenancy. The property's pool and gym rank highly, and unit finishes are thoughtfully done. However, a substantial segment reports serious soundproofing problems, particularly on the north side where warehouse noise and garbage trucks create ongoing disturbance. Parking policies are also contentious: towing fees and daily guest registration feel punitive compared to nearby competitors. Management is aware of noise issues but does not disclose them proactively during tours.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
422 at the Lake
#241
61

422 at the Lake

3.6(189)✓ Google-verified

422 at the Lake delivers on location and public amenities but stumbles on the everyday experience. The building's three elevators are routinely out of service for weeks; residents report waits of five minutes even when working, and one unit broke down for three to four months. Hallway carpets are stained, some areas smell persistently of urine or sewage, and maintenance commitments made at lease-signing have gone unfinished for a year. Package theft is constant, car break-ins documented in blind spots, and security gaps allow homeless residents in stairwells and electrical closets. Staff like Ryan, Diana, and Rashaud earn consistent praise for leasing tours and repairs. The pool, rooftop deck, and gym are genuinely well kept. But residents who step past the lobby into daily life find a gap between what's promised and what's maintained. AC failures, slow repairs, $10 guest parking, and a building that deteriorates into noise and odor the higher you go make the prime South Austin location feel less like a draw and more like a trap for many who sign.

Luxury Apartments
Onion Creek Luxury Apartments
#242
59

Onion Creek Luxury Apartments

3.4(280)✓ Google-verified

Long-term residents praise responsive maintenance, especially staff members like Mary Lou and Marissa, and value the spacious floor plans and clean grounds. Many renew leases repeatedly. However, departing tenants report unexpected charges at lease end and feel blindsided by damage assessments, while others cite management's failure to address disruptive neighbors despite evidence, delayed repairs (such as AC refrigerant refills instead of replacement), and security gaps including open gates and vehicle theft.

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Bridge at Eastside
#243
72

Bridge at Eastside

4.3(212)✓ Google-verified

Residents who arrived before the Bridge takeover in summer 2026 consistently praise the location near downtown, fast maintenance, and standout staff members like Gabe and Chris. Since Bridge acquired the property from AMLI, multiple critical systems have failed simultaneously: no online rent portal for weeks, gates left open, package room overwhelmed, water shut-offs without clear notice, and fob access down. The tone shifted sharply too; management now sends threat-heavy mass emails about violations while struggling to fix basic infrastructure. Staff like Gabe remain deeply appreciated and handle problems individually. However, structural issues from the transition-understaffing, poor advance planning, and a perceived shift from community-oriented to enforcement-focused communication-have driven one-star reviews from long-term residents. Several reviewers note they would reconsider if Bridge stabilizes operations.

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The Breakers On The Lake
#244
72

The Breakers On The Lake

4.0(79)✓ Google-verified

Residents consistently praise the lakeside location, responsive maintenance team, and tight-knit community culture. Staff, particularly leasing manager Paige, earn repeated mentions for genuine care and quick problem-solving; most maintenance issues resolve same-day or next-day.

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44 South
#245
72

44 South

4.0(301)✓ Google-verified

Living at 44 South brings consistent praise for staff attentiveness and fast maintenance turnarounds. Residents highlight the modern finishes, resort-style pool, and proximity to downtown Austin and South Congress as major draws. However, car break-ins despite gated parking, surprise convenience fees on rent, and occasional noise complaints temper the experience for some tenants over a 2-3 year stretch. The leasing team (especially Jared, Fallon, Freddy) earns repeated mention for going above and beyond during tours and lease approval. Maintenance staff like Val, Dominic, and Philip respond quickly and explain their work. Package security appears improved with front desk holding. The South Austin location near Lady Bird Lake and dog parks appeals to long-term residents.

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Sabina
#246
72

Sabina

3.9(218)✓ Google-verified

Sabina offers clean, well-maintained apartments with strong staff engagement and frequent resident events. Most residents praise the leasing and maintenance teams' responsiveness and friendliness. However, recent elevator issues and one well-documented leasing agent encounter involving pricing confusion and unit availability misinformation created friction for prospective residents. The community regularly hosts vendor events (especially with Pivot Partners catering), which reviewers consistently highlight as a draw. Location near UT Austin and downtown is a plus for student and young professional tenants. Staff like Brenda, Ellie, and the front desk team earn specific praise for patience and attention to detail.

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Presidium Tech Ridge Apartments
#247
61

Presidium Tech Ridge Apartments

3.6(131)✓ Google-verified

New residents often encounter sleek units and attentive staff, but this honeymoon fades quickly. The persistent complaints center on management becoming unresponsive once you move in, maintenance delays stretching into months for basic fixes, and common areas (pool, dog park, BBQ) deteriorating without consistent upkeep. Rent exceeds $1,500 a month for what reviewers call substandard care and accountability. The complex lists luxury amenities but falls short on delivery. Staff members like Alondra, Bailey, Danna, and Ezequiel receive individual praise, yet the office phone goes unanswered, after-hours emergencies route to voicemail, and promised same-day repairs fail to appear. One resident spent ten months without bathroom lights; another waited over eight months for an EV charger to be serviced. Multiple reviewers warn against leaving honest reviews while still a tenant, citing staff retaliation.

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The Langdon at Walnut Park
#248
70

The Langdon at Walnut Park

4.2(245)✓ Google-verified

New arrivals praise the tour experience and the property's natural surroundings, amenities like the sauna and dog park, and the stained concrete finishes. Long-term residents report a sharp divide: when leasing staff and maintenance technicians like David and Christopher deliver, they shine, but office management (especially the assistant manager) deflects complaints, hides behind AI phone systems, and ignores email. Water damage, mold, aging appliances, and aggressive rent hikes (reported jump from $2,085 to $2,700 on renewal, no four-month terms) fuel a frustration that corporate leadership appears unwilling to address. The property itself is beautiful and the front-desk staff genuinely helpful. But residents cite a pattern: minor issues become major ones because management avoids accountability, maintenance stonewalls problems, and the leasing office becomes unreachable when you need answers most. Several long-term residents feel pressured into renewal decisions by intentional delays, and at least one suspects foul play in the timing.

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Still Waters
#249
70

Still Waters

4.2(240)✓ Google-verifiedPublishes prices

Maintenance and leasing staff earn consistent praise for speed, friendliness, and going above and beyond. Miguel Cuevas, Miguel Soto, Junior, and Lizzy are named repeatedly for quick turnarounds and genuine care. Pools and grounds appeal to long-term renters who value the location near Southpark Meadows. However, serious complaints stack up: mold in units on move-in, security gaps (unlocked doors, car thefts despite guards), German cockroaches and mosquitoes, inconsistent policy enforcement, surprise move-out charges for pre-existing issues, and slow or dismissive responses to formal complaints. Management shifts support suddenly and unpredictably.

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Corazon
#250
71

Corazon

4.2(404)✓ Google-verifiedPublishes prices

Corazon divides residents sharply: those who stay praise the leasing team, maintenance speed, and genuine community vibe built through events, while others endure repeated system failures-fire alarms triggering at night, elevators broken for weeks-that create a wear and frustration. The location and staff warmth clearly matter most to satisfied residents, but infrastructure problems and unchecked package theft undercut the luxury pitch. Named staff like Hannah, Aubrey, Jeremy, and maintenance technician Charlie emerge as the main draw; their responsiveness turns what reviewers acknowledge is an older building into a place people choose to stay. The tension lies in whether engaged staff and social programming can offset operational breakdowns that hit residents in practical, sleep-disrupting ways.

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Wilder
#251
70

Wilder

4.1(336)✓ Google-verified

Strong maintenance crew and well-appointed apartments draw consistent praise, with Fred, Raul, and Alex earning individual recognition for prompt repairs. Spacious layouts, amenities including a recently upgraded gym, pool, dog park, and dog wash appeal to pet owners and fitness-focused residents. The shift to new management has created a divide: while move-in specials and friendly leasing staff like Amy are noted, office phone communication has become a widespread frustration, with residents reporting calls going unanswered and voicemails ignored even when police investigating theft requested footage access. Pest problems at move-in and during occupancy, construction delays on the pool (8-10 months, with no fee adjustment), water damage from building flaws, and package theft from a "secure" room are recurring complaints that undermine confidence in management oversight.

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Villages at the Domain
#252
60

Villages at the Domain

3.5(291)✓ Google-verifiedPublishes prices

The Domain location is walkable to shops and restaurants, and staff like Herme and Jasmine consistently earn praise for quick help. Maintenance responds fast, the community stays clean, and rents undercut rivals in the area. But fire alarms malfunction nightly at 1-3 AM for 20+ minutes, waking residents repeatedly. Units age visibly, appliances break easily, elevators sometimes stick, and parking requires long walks or limits guest passes to 15 monthly. One tenant described confrontational handling of rent disputes and transfer requests.

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High Oaks
#253
60

High Oaks

3.5(146)✓ Google-verified

Long-term residents praise staff responsiveness and the natural setting, though move-in conditions and pest management remain serious pain points. A small group of staff members (Brooke, Ambrosio, Caleb, Rodriguez) earns consistent mention for going beyond expectations, yet several tenants report negligent move-ins, persistent roach problems the pest control contractor struggles to solve, and property managers who deny or deflect complaints. The 51% five-star to 35% one/two-star split reflects this divide: people either find genuine community and quick repairs, or face broken appliances, locked-out keypads, and pest issues they cannot resolve.

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Alloy
#254
66

Alloy

4.1(85)✓ Google-verified

Alloy delivers on location and hospitality during leasing, with staff like Shyrie and Carson earning consistent praise for going above and beyond. Residents love the walkable neighborhood, underground garage, and quick maintenance turnarounds when issues are reported. However, the experience splinters after move-in. Long-term tenants report escalating problems: unreliable trash pickup despite paying for the service, broken elevators staying down for weeks, pest infestations normalized by staff, and a leasing team that grows dismissive or absent rather than engaged. The gap between advertised luxury and what residents actually experience-combined with premium pricing-fuels frustration and a sense that management has checked out. Staff turnover appears to coincide with customer satisfaction drops. Early interactions with named team members like Miranda and Abriana started positively but deteriorated into ignoring calls, offering non-solutions (moving units instead of fixing problems), and dismissing documented concerns. Residents describe the building as increasingly unsecured (broken gates, open entrances) and plagued by lingering infrastructure failures, making the high rent feel unjustified.

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River Stone Ranch
#255
71

River Stone Ranch

3.8(311)✓ Google-verified

Residents consistently praise the responsive maintenance team, named staff members who go above and beyond, and a lively calendar of community events that foster real friendships among neighbors. The location near Sunset Valley and the greenbelt trail appeals to those wanting quick downtown access without urban noise. Staff like Mersadies, Joey, and Rob are named repeatedly for warm personal attention, though one resident flagged inconsistent performance, and a single report cited pet waste neglect warranting attention. The complex balances upscale finishes (wood burning fireplaces, updated units) with genuinely affordable pricing for the area, attracting residents who've rejected pricier communities. Pool parties, brunch events, bingo nights, and happy hours sustain engagement. Leasing staff follow up personally during touring, and the office addresses issues by name rather than form.

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Alara North Burnet
#256
73

Alara North Burnet

4.1(169)✓ Google-verified

Staff, especially manager Eva, are known for responsive care and smooth move-ins. Most residents stay years and feel safe. One severe complaint documents roaches, ants, and water problems on move-in; the deposit was not refunded despite evidence. Infrastructure gaps like broken back gates and intermittent hot water undercut the strong management reputation.

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Agave Falls Apartments
#257
59

Agave Falls Apartments

3.3(289)✓ Google-verified

Strong staff and quick move-ins earn five-star praise, yet long-term residents report serious decline: mold damage, mice infestations from HVAC, heaps of trash, broken glass, and an office that ignores emails and takes weeks on non-standard repairs. Newer residents praise clean pools and modern amenities; those who stayed multiple years describe a community that felt nice in 2022 but deteriorated into a place they ultimately left.

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Laurel
#258
66

Laurel

4.0(118)✓ Google-verified

Laurel splits starkly between recent positive and increasingly negative resident experiences. A core group describes responsive management, quick maintenance, and solid amenities; multiple long-term residents report a sharp decline since mid-2025, with mounting roach problems, staff turnover, and broken communication channels making renewal and repairs frustrating. Management appears stretched or changing hands. Pest control visits happen repeatedly without lasting results. Lease amendments stall for months despite promises. The property markets luxury positioning but residents note premium rent paired with maintenance backlog and structural issues (water pressure, washer residue, ceiling leaks). Prospective renters should tour with eyes on pest conditions and test office responsiveness directly.

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The Arbors of Wells Branch
#259
64

The Arbors of Wells Branch

3.8(236)✓ Google-verifiedPublishes prices

Leasing staff like Julissa Torres and Tila draw consistent praise for patience and problem-solving, and maintenance responds quickly to emergencies. However, repeated water shutoffs, electrical outages, pest problems, and the mandatory BILT payment system frustrate residents; some report broken fixtures, dirty units, and trash across the property. The complex offers solid amenities but operational and repair issues create a sharp divide between smooth move-ins and troubled tenancies. Staff responsiveness masks deeper maintenance and management gaps. Emergency calls get answered promptly, yet routine repairs drag and office hours feel limited. Residents stuck with pest infestations and utility disruptions report feeling ignored; those praising the community tend to mention only leasing interactions, not long-term living conditions.

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Village Oaks
#260
59

Village Oaks

3.2(196)✓ Google-verifiedPublishes prices

Residents describe starkly different experiences. Those working with leasing agent Samone and the maintenance team report smooth moves and responsive support. Yet serious complaints recur: unreliable hot water from shared boilers, pest infestations taking weeks to address, aging units with failing AC, and families facing evictions amid poor document handling. The 3.2 rating reflects this divide, with roughly equal shares of five-star and one-two-star reviews.

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Blu Apartments
#261
71

Blu Apartments

3.9(296)✓ Google-verifiedPublishes prices

Blu's leasing team earns consistent praise for warmth and professionalism, making first impressions strong. The property offers solid value with functional amenities and responsive management, though some residents report maintenance problems, building age, and deposit refund confusion that undercut the otherwise welcoming experience. Units include in-home washers and dryers. Staff like Yudi, Carmen, Ady, and Bailey are named repeatedly for handling applications and tours with care. A handful of residents describe persistent moisture damage and slow repairs, raising questions about follow-through.

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Bell Southpark Apartments
#262
69

Bell Southpark Apartments

4.2(1337)✓ Google-verified

Bell Southpark draws residents with attractive finishes and a strong location near Southpark Meadows and I-35, but quickly disappoints on follow-through. Management prioritizes cosmetic updates over core issues: packages vanish from broken lockers, trash sits overflowing despite valet fees, noise complaints go unresolved for months, and gates remain propped open. Tenants face reactive staff who enforce strict parking and trash rules against residents but appear indifferent to their own service failures. A new corporate ownership has shifted the tone from approachable to transactional, with opaque policies (guest limits, equipment availability, clubhouse capacity restrictions) discovered only after lease signing. Alberto Lopez and Hunter in leasing stand out for genuine responsiveness, yet they cannot offset the broader pattern: late payment issues met with steep fees and confusing payment systems; security failures acknowledged but unchanged; pests, fleas, and roaches treated with surface fixes rather than prevention. Reviewers who stayed longest describe a sharp decline once management changed, and many cite the gap between glossy tours and grim reality as the breaking point.

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Cedar Heights Apartments
#263
69

Cedar Heights Apartments

4.4(69)✓ Google-verifiedPublishes prices

Cedar Heights draws praise for its new, well-maintained interiors, generous amenities (pickleball courts, pool, dog park, fitness center), and a handful of exceptionally attentive staff members, particularly Jessie and Mary. The peaceful setting and convenient Southeast Austin location appeal to residents seeking tranquility. However, thin walls and ceilings transmit neighbor noise and late-night disturbances, and management responsiveness is inconsistent. Some residents have encountered dismissive leasing agents, while others report months-long delays in elevator repairs and unanswered emails, particularly during move-outs. Build quality on fixtures and cabinetry feels basic for a luxury property. New residents and those on lower floors generally report positive experiences. Prospective tenants should ask specifically about current building maintenance issues and test the leasing office's responsiveness before signing, especially if noise sensitivity or reliable maintenance are priorities.

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The Goodwin
#264
67

The Goodwin

4.1(110)✓ Google-verifiedPublishes prices

Strong leasing team experience contrasts sharply with recurring operational failures. Multiple reviewers praise Karolina, Cara, and Paige for patient, thorough tours and smooth check-ins; new management is credited with fixing elevators, the garage gate, and common-area cleanliness. Yet long-standing complaints dominate: fire alarms at odd hours, elevator downtime (repeatedly broken), garage door malfunctions, chronic hot-water shortages, roaches, and trash chutes that overflow into hallways. One reviewer reported being required to sign an NDA to break a lease, leaving charges disputed months after move-out. The building's physical bones seem solid (high ceilings praised, individual units appealing), and amenities are genuinely premium. But systemic maintenance gaps, poor neighbor-enforcement (dog urine in elevators, uncurbed pets, fast driving), and water-damage patches suggest ongoing construction debt. Recent management changes show promise, yet the texture of daily living remains frustrated: fire alarms interrupting sleep, damp dog park, flooded lobby during rain, rotisserie-style staff turnover, and internet locked to one provider.

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Perch
#265
67

Perch

4.1(127)✓ Google-verified

Perch attracts residents who value upscale design and community spaces, with staff-especially Nicholas, Patrick, and Emily-earning consistent praise for smooth leasing and responsive service. The grounds, pool, and Golden Hour bar create an appealing retreat feel. However, serious infrastructure problems undermine the luxury positioning. Chronic WiFi failures (provided by WhiteSky) make work-from-home untenable; poor sound insulation means neighbors' conversations and footsteps carry freely; parking is both tight and policed aggressively, with frequent towing complaints; and roaches and other pests recur despite treatments. Hot water inconsistency and unclear lease terms add to resident frustration. The gap between amenity quality and core utility reliability drives price-sensitive critics to call it overpriced for what residents actually experience daily.

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The Joplin at Crestview Apartments
#266
56 low data

The Joplin at Crestview Apartments

3.5(74)✓ Google-verifiedPublishes prices

The complex attracts budget-conscious renters with studio units starting at $869, and the office staff (particularly Jacqueline, Brenda, and Milagros) are consistently praised as kind and attentive. However, residents report chronic maintenance delays, ongoing roach problems despite monthly pest fees, a drained pool closed for over two years, unresponsive phone lines, and billing confusion tied to multiple management changes, raising honest questions about whether repairs actually happen and whether promises made during tours hold up after move-in.

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Eryngo Hills
#267
59

Eryngo Hills

3.4(173)✓ Google-verified

Half the reviews give five stars, praising fast maintenance fixes and staff like Melissa and Chris; the other half report weeks-long delays, mold, air conditioning failures, and management dismissing complaints. A recent management change (Avita Property Management took over four months ago) appears to have split the community: some residents see improvements and security patrols, while others document persistent failures that prompted Austin Code inspections and claims of habitual violations. Staff names appearing repeatedly (Melissa, Meliza, Chris, Janio, Mikayla, Lanna) suggest inconsistent execution by individuals rather than systems. AC, plumbing, and pest control dominate complaints; when maintenance does respond, it can be swift. One negative review turned into an altercation where a manager allegedly offered to fight a resident outside the office, raising serious management concerns.

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Terrastone Travesia Apartments
#268
60

Terrastone Travesia Apartments

3.7(205)✓ Google-verifiedPublishes prices

Terrastone draws strong praise for its green spaces, friendly leasing staff (notably Florita), and upkeep during occupancy. However, tenants report serious friction at move-out: mysterious fees, delayed refund discussions, and incorrect rental history reporting that damaged future applications. Maintenance complaints linger unresolved. Current residents rate the experience well; former tenants often feel mishandled.

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The Jordan at Mueller Apartments
#269
70 low data

The Jordan at Mueller Apartments

4.4(44)✓ Google-verifiedPublishes prices

Residents consistently praise the management team (Lisa, Bryan, Jake) for listening and solving problems quickly. Spacious floor plans, green building design, and community programs draw families; maintenance shows up the same day on requests.

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Highland Flats
#270
56 low data

Highland Flats

4.1(17)✓ Google-verified

Highland Flats draws praise for its Highland location near shops, restaurants, and trails, plus responsive management who handle issues quickly. Unit sizes are compact but rents fit student budgets; most find the community quiet and welcoming, though one reviewer reported noise.

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Abelia Flats
#271
70

Abelia Flats

4.1(200)✓ Google-verified

Abelia draws praise for responsive maintenance, welcoming front desk staff, and rates that undercut local competition, especially for newcomers to Austin. However, recurring complaints center on pest control lapses, loose enforcement of move-out charges that tenants dispute, and uneven management attentiveness to common area upkeep.

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Veranda
#272
70

Veranda

4.2(229)✓ Google-verified

Staff named by residents-Rigoberto, Amaya, Rodrigo-earn consistent praise for genuine kindness and professionalism; many renew leases specifically for the people and amenities. Yet reviewers report serious gaps: two-month delays fixing hot water, unheated apartments during freezes, black mold, and thin walls letting in neighbor noise and music. Leasing staff win high marks for the process, but several say attitudes shift once you move in, with maintenance requests left hanging and some staff appearing dismissive. Facilities shine visually, pool and pilates studio draw people, and pet owners feel welcome. The tension lies between the people residents love and the systems they describe as broken. Package theft and common-area odors add friction. At this price point near the freeway, reviewers expect faster fixes on essentials like hot water and heat.

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The Standard at Domain Northside Apartments
#273
63

The Standard at Domain Northside Apartments

3.7(326)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team's recent overhaul, with Maintenance Supervisor Yonny Mendez-Pinto and technicians like Eduardo and Emilio earning consistent recognition for proactive, quick repairs and visible property involvement. The leasing team, particularly Alexis and Nathan, draws repeated compliments for knowledge and warmth. However, serious safety complaints surface: two residents report unaddressed lock issues, car break-ins, and roach sightings, with management perceived as dismissive rather than accountable. New renters and six-year residents alike note strong soundproofing and walkability, but the mix of five-star praise and one-star crises reflects an inconsistent experience. Current management and maintenance appear more engaged than in prior years, yet safety issues and deposit disputes remain red flags. The property's 60% five-star rating masks deeper tensions between amenity quality and resident protection.

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Progress @ Tech Ridge Apartments
#274
68

Progress @ Tech Ridge Apartments

4.4(71)✓ Google-verified

Staff and events make Progress feel welcoming, but the gap between luxury positioning and everyday quality is real. Parking damage, noise bleed, and gym/pool upkeep frustrate residents who pay premium rates for a complex that cuts corners on maintenance and neighbor enforcement. Leasing team (Natalie, Maria, Alex) consistently earn five-star praise for attentiveness. Maintenance responds fast on urgent issues. The cyber cafe, smart HVAC, and walking trail access appeal to active residents. But low bathroom ceilings, visible paint flaws, and included Wi-Fi that requires paid upgrades undercut the luxury brand. Governance is the sticking point: residents park across lines with no penalty, trash lingers in hallways, and management refused early lease exit even for a resident buying a home.

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Ella Parkside
#275
58

Ella Parkside

3.3(173)✓ Google-verified

Ella Parkside draws sharp praise for individual leasing staff who go out of their way during tours, but residents report a stark divide between promise and delivery once they move in. Pool maintenance collapsed over summer months, trash rooms overflow, and management becomes difficult to reach when issues need solving. Deposit disputes and unresolved maintenance requests leave long-term residents frustrated, though a handful report positive years when staff turnover stabilized. Staff turnover appears to drive inconsistency: newer residents with attentive leasing teams contrast sharply with multi-year tenants describing a property in decline. The property advertises luxury amenities yet charges premium rent while delivering college-dorm-level upkeep. Tenants pay $30 monthly for a package room plagued by theft, and common-area access is limited by early door locks.

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Goodnight Commons Apartments
#276
70

Goodnight Commons Apartments

4.2(281)✓ Google-verifiedPublishes prices

Recent five-star reviews praise Kimberly and leasing staff for friendly, efficient service through move-in; interiors are described as clean and spacious. Newer one-star complaints paint a darker picture: rodent infestation, no parking lot lights, ignored maintenance requests, and an office that rarely picks up the phone, leaving residents frustrated.

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Alexan Rivercrest
#277
70

Alexan Rivercrest

4.4(41)✓ Google-verified

Residents praise the attentive leasing team (Lily, Serenity, and Carlos frequently named) for smooth move-ins and genuine care, plus the property's newness and location near downtown Austin. The professional staff earned particular note for going beyond standard service-such as sourcing replacement ovens overnight. However, new-build teething pains have persisted: broken elevators, weak soundproofing between units, and recurring maintenance gaps. Safety concerns about the garage gate have gone unresolved for months. Guest parking is tight and poorly enforced, and some amenities (EV chargers, gym equipment) underperform against advertised standards. Residents weighing this property against nearby Alexan Riverside report noticing better infrastructure and upkeep at the sister location.

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Lenox Burnet
#278
70

Lenox Burnet

4.2(63)✓ Google-verifiedPublishes prices

Most tenants experience attentive leasing staff and skilled maintenance that handle problems promptly, plus beautiful common areas in a walkable North Loop neighborhood. However, some residents report the pool echoes into units, narrow parking makes maneuvering stressful, and occasional access doors have broken down; management's responsiveness varies by staff member, and a few requests have taken weeks to resolve. The property excels at staffing-named technicians like Jose and leasing consultants like Britton and Taylor go above and beyond for move-ins and urgent issues. Floor plans range from 644 to 886 square feet with starting rents from $1,880 to $2,445 monthly. Amenities include an on-demand fitness center, pools, and gated parking, though the complex lacks a call box for deliveries.

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Legends Lakeline Apartments
#279
60

Legends Lakeline Apartments

3.5(146)✓ Google-verified

Recent visitors praise specific staff members (Chrissa, Jaiden, Ryan) and report quick maintenance response, with several noting visible improvements since new management took over. Yet older reviews document months-long repair delays, communication failures, and complaints that problems went unaddressed despite repeated requests. The property is polarizing: some find it well-maintained and friendly; others feel ignored once rent is paid.

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Tisdale at Lakeline Station
#280
59

Tisdale at Lakeline Station

3.6(95)✓ Google-verifiedPublishes prices

Most visitors praise the modern apartments, welcoming atmosphere, and leasing staff (Kim, Kitzie, Courtney Jay) who answer questions thoroughly and send photos quickly. Residents who move in, however, face a different picture: alarms go off unchecked, work orders sit unfinished, building security fails (broken doors let strangers inside), and management does not respond to concerns or acknowledge problems. One tenant paid application fees and lease deposits only to have the office cancel the application without a refund or explanation, dismissing repeated contact attempts. The stark divide between leasing experience and resident experience points to strong front-end service but weak follow-through once you sign. Amenities like the pool and gym are solid, the location near Lakeline is convenient, and the units themselves are modern. The problem is the gap between promising responsive management during leasing and delivering it afterwards.

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Hardrock Canyon Apartments
#281
63

Hardrock Canyon Apartments

3.7(157)✓ Google-verified

Hardrock Canyon Apartments draws consistent praise for its staff warmth and appealing location near shopping and green space. Yet maintenance troubles dominate the negative reviews. Residents report months-long delays on critical repairs, one tenant discovered toxic mold after health problems, another fell through stairs with no response, and a dryer vent was painted shut during exterior work then left unfixed for four months despite a fire hazard. The amenities and leasing team earn genuine appreciation, but anyone moving in should expect slow maintenance response. Staff like Peyton and Aubrey are genuinely helpful, yet the maintenance department and management accountability appear to be where the complex struggles most. Pets are welcome across the community.

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Luca Apartments
#282
66

Luca Apartments

4.0(145)✓ Google-verified

The leasing team earns consistent praise for thorough tours and genuine helpfulness, particularly staff members Zakia, Andre, and Megan. Yet long-term residents report a troubling split: recent movers and lease renewals highlight clean units, responsive office staff, and strong amenities, while others document recurring failures-broken gates enabling package theft, slow repairs, hallway trash, and poor communication during maintenance. One resident lived through weeks of uncoordinated construction in their unit with no clear timeline or proactive updates. The property attracts both devoted renters planning to stay and frustrated residents departing over safety and management accountability. Newcomers tend to praise the initial tour and move-in experience. Residents with longer tenure or maintenance issues describe a pattern of office promises followed by silence, staff turnover, and cleanliness deterioration. The security concerns (homelessness, theft, break-ins) and trash management appear to stem from enforcement gaps rather than staff indifference, though residents expect a "luxury" property to solve these problems faster.

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The Addison Apartments
#283
58

The Addison Apartments

3.6(215)✓ Google-verified

Water and utility failures dominate complaints: months of no hot water, random shutoffs, and low pressure plague multiple buildings, with management denying rent relief and offering only token gestures. Maintenance staff respond quickly to routine requests, but urgent issues like clogged drains, flooding, and mold remediation drag on without meaningful support or relocation help. The location near Domain and spacious rooms appeal to some, but tenants report high rent paired with inconsistent basic services, poor soundproofing, pest issues, and a management culture that deflects blame rather than fix problems. Security breaches (car and package theft) and a lawsuit against the property underscore trust issues despite app-controlled gates.

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The Lantern
#284
59

The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

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Bridge at Monarch Bluffs Apartments
#285
69

Bridge at Monarch Bluffs Apartments

4.1(302)✓ Google-verifiedPublishes prices

Renee, Alyssa, and Stephanie draw consistent praise for patient, professional leasing tours and quick responses. However, after move-in, the property struggles sharply with maintenance responsiveness and communication. Residents report ignored work orders, ongoing repairs (AC leaks, short hot water, plumbing backups), multiple management turnover, and lost documents. One long-term resident described paying luxury prices without luxury service and questioned the legitimacy of five-star reviews.

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Lantana Hills Apartments
#286
69

Lantana Hills Apartments

4.1(158)✓ Google-verified

Lantana Hills delivers strong maintenance responsiveness and genuinely knowledgeable staff who earn repeated praise by name. The property feels well-kept, quiet, and close to both hiking trails and downtown Austin. However, persistent issues undermine the experience: security gates have stayed broken for over a year, inviting theft; roaches appear regularly; and the paid valet trash service fails repeatedly, leaving hallways fouled by raccoons. Management's non-response to these problems leaves some residents questioning whether they're being heard.

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Barton Hills Apartments
#287
69

Barton Hills Apartments

4.3(81)✓ Google-verifiedPublishes prices

Barton Hills draws praise for its prime location, welcoming staff (especially Marlowe, Christopher, and Chelsea), and well-kept grounds. Many residents praise responsive maintenance and a strong sense of community. However, serious maintenance failures, pest problems, and alleged management misconduct in at least one case are documented in recent reviews, with complaints about AC failures, privacy breaches, and management's refusal to waive lease terms for health hazards.

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Westdale Pointe
#288
69

Westdale Pointe

3.8(312)✓ Google-verified

Staff members Yadira and Grace earned consistent praise for guiding residents through leasing with care and efficiency. The community feels quiet and walkable, with amenities like pools and dog parks, at prices many found reasonable for the location near UT and The Domain. Maintenance response times lag, some residents discovered undisclosed fees at move-in, and roach problems have persisted despite tenant complaints and extra cleanout charges. Pool noise on weekends and one parking enforcement dispute also stand out as recurring friction points. For most, the location and team support outweigh the operational rough edges. A few residents who encountered pest issues or fee surprises regretted signing, and one visitor found the leasing consultant unhelpful. The balance tilts toward satisfaction, but transparency about fees and pest history would reduce turnover.

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Onyx 183
#289
62

Onyx 183

3.7(306)✓ Google-verified

Recent reviews split sharply: multiple five-star accounts praise the leasing team (especially Sofia, Aldo, Elia, Veronica) for friendliness and quick processing, and call out the clean common areas, mature landscaping, and dog park. But three recent one- and two-star reviews document serious issues since management changed to Greystar: AC emergency requests ignored during 100-degree heat, water shut-offs with no warning, office phones unanswered and doors locked during business hours, and maintenance requests marked closed without work being done. Several reviewers mention friends leaving or planning to leave. The property itself earns consistent praise; the service breakdown dominates recent low ratings. Long-term residents (two to eight years) report positive experiences with staff and efficiency, suggesting problems began more recently. However, current residents describe undeniable safety and habitability gaps: unaddressed broken AC, insufficient water, speeding in the lot, and no follow-up communication. One reviewer documented emergency maintenance requests going unresolved and explicitly advised against moving in. The contrast between five-star older reviews and urgent one-star complaints from the last month flags a management transition problem that overshadows the community's physical appeal.

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Abacus Southpark
#290
69

Abacus Southpark

4.5(16)✓ Google-verifiedPublishes prices

Most residents rave about the leasing team, especially Amanda and Brooke, and the pristine condition of the newly built complex. The greenbelt setting delivers surprising tranquility steps from the highway, and residents consistently report quick maintenance responses and seamless move-ins. The property is tight on parking and small overall, which bothers some. Two early reviewers experienced dismissive or rude treatment during tours, though the bulk of feedback portrays staff as exceptionally warm and responsive, suggesting recent changes in how the team engages with prospects.

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Saison North
#291
61

Saison North

3.8(66)✓ Google-verified

Saison North divides residents sharply. Those who move in praise the leasing team, especially Elle B. and Marlene, for going above and beyond with applications and problem-solving. The property itself is clean, close to shopping, and safe. But a vocal group reports a crippling parking shortage that forces residents to wait hours or risk $300+ towing fees. Complaints about on-site and corporate management falling silent on issues, inconsistent staff answers, and thin walls add weight to claims the complex is over-built. Maintenance stands out as genuinely responsive, but the fundamental mismatch between units and parking has soured the stay for night-shift workers and late arrivals.

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Settler's Ridge Apartments
#292
61

Settler's Ridge Apartments

3.6(184)✓ Google-verified

Long-term residents describe a community with solid maintenance and well-appointed spaces, yet the leasing office consistently frustrates new and prospective tenants with long waits and inattentiveness. Climate control, water pressure, and building infrastructure fall short of expectations, and management's follow-through on repair work and safety concerns (mold, flood damage) leaves tenants feeling unsupported, though individual staff members like Brianna, Cori, and Donna earn consistent praise when engaged. The complex suits those prioritizing amenities and location over operational consistency. Named technicians deliver repairs quickly when called; the gym and pool draw regular compliments. However, noise from nearby fire station and transit, weak gate security, and a thinly staffed front office create friction. For remote workers or those sensitive to building upkeep, this may not be the right fit.

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Landmark Conservancy Apartments
#293
67

Landmark Conservancy Apartments

3.9(222)✓ Google-verified

Long-term residents and newer arrivals praise the quiet atmosphere, green spaces, and a maintenance crew that responds quickly and treats requests seriously. Recent management changes have brought visible upgrades: units are being remodeled, appliances replaced promptly, and staff like Don and Javier earn consistent recognition for going beyond normal help. However, the transition has fractured communication about core safety and maintenance issues. Vehicle break-ins, persistent dog waste problems, and chemical burn incidents at the pool went unaddressed or unannounced. One-star reviews cite a $20 monthly amenity fee charged while clubhouse and gym sat closed for months, and a four-month radio silence on security deposit deductions. The split between 67% five-star and 27% one/two-star ratings reflects a property in transition: newer residents see exciting improvements; those who lived through multiple ownership changes and service gaps see negligence.

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Alister Sunset Valley
#294
67

Alister Sunset Valley

3.9(222)✓ Google-verifiedPublishes prices

Alister draws strong praise for its maintenance crew (David, Abe, Ted) and leasing staff, especially Tonya, who residents credit with fast turnarounds and genuine care. Pet owners appreciate the dog park and proximity to Barton Creek trails. However, recurring complaints about roach infestations, broken entrance gates that fail to secure the property, duplicate and unexplained billing charges, and management communication gaps undermine the premium pricing residents pay for a luxury community. The split is stark: 59% five-star reviews celebrate the hands-on team and grounds, while 25% one/two-star reviews cite months-long maintenance delays, unsafe infrastructure (crumbling concrete stairs, exposed rebar), and a pattern of billing disputes management could not explain. Move-out disputes over wear-and-tear charges add to the frustration.

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Aura Thirty2
#295
67

Aura Thirty2

3.7(205)✓ Google-verified

Most residents praise the friendly, attentive staff and the immaculate, modern appearance of the property. Maintenance typically resolves work orders within 24 hours, and amenities like the pool, gym, and event programming create a genuine community feel. The location near UT Austin and downtown is a consistent draw. A vocal minority reports serious problems: late-night noise from parties, slow email responses from the leasing office (10+ days), theft of packages, and complaints about soundproofing. A few residents claim maintenance quality has declined over time and describe management as unprofessional after lease signing. These issues appear concentrated, but they contradict the stronger positive trend.

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Alister Oak Hill
#296
68

Alister Oak Hill

4.0(276)✓ Google-verifiedPublishes prices

Long-term residents and recent arrivals alike praise Emmanuel, Javier, Carlos, and other maintenance staff for quick fixes and caring attention; Samantha and Mia in leasing are noted for warmth and professionalism. The property feels quiet and keeps common areas clean. Move-out disputes overshadow this goodwill. Multiple residents report unauthorized charges for "normal wear" (carpet cleaning, paint touch-ups), mold issues ignored during tenancy then billed at exit, and unresponsive management when challenges arise. Theft from porches and vehicles, thin walls, and plumbing leaks compound frustration. Strong initial communication can break down midway through a lease.

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Timbercreek Apartments
#297
68

Timbercreek Apartments

4.0(243)✓ Google-verified

Timbercreek delivers on location and community for many residents, with staff like Mindy, Hector, and Felipe earning specific praise for going above and beyond during move-in and repairs. The complex sits in a tree-lined creek setting near downtown views and offers fitness facilities, dog areas, and responsive maintenance when it works. However, a vocal minority faces serious concerns: mold has lingered unresolved for months, pest control requests sit ignored or incomplete, and management sometimes dismisses residents seeking help or rental assistance. The building's age and foundation problems seem to breed recurring pest issues that overwhelm the property's otherwise appealing bones. Recent management changes have sharpened tensions. Several long-term residents describe the new team as unresponsive and clueless, pointing to poor communication around major work (tree removal without notice) and dismissive attitudes when residents raise safety issues. For those who land in a clean unit with responsive staff, Timbercreek feels like home; for others fighting mold or vermin, it has become a financial and emotional strain.

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The Oaks at Ben White Apartments
#298
65

The Oaks at Ben White Apartments

4.1(67)✓ Google-verifiedPublishes prices

The property draws praise for its modern apartments, comfortable layouts, and standout staff members who go above and beyond. However, systemic problems undermine the experience: inconsistent communication from the leasing office leaves residents frustrated, trash accumulates across grounds despite the luxury positioning, and advertised amenities like the pool remain closed for months. Those considering a move should insist on written confirmations and expect to advocate for themselves.

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Milan Apartments
#299
61

Milan Apartments

3.5(256)✓ Google-verified

Most residents praise Milan's maintenance team and office staff, particularly Diana, Mariela, and Nataly, along with the resort-style amenities and clean property. Several five-star reviews highlight smooth move-in experiences and responsive upkeep. However, a vocal minority reports ongoing maintenance issues, disputes over garage storage rules, and a controversial towing practice where cars are removed from common parking areas even when the leasing office is closed. Management has been slow to respond to towing complaints via email.

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Creekside on Parmer Lane
#300
58

Creekside on Parmer Lane

3.4(173)✓ Google-verifiedPublishes prices

Tenants consistently split into two camps: those praising fast maintenance response and a welcoming office staff (including named team members Billy and Margarita), and those frustrated by deteriorating conditions, pest infestations, and management that dismisses complaints. Structural problems like thin walls, damaged carpets, stained units, and broken drainage persist for months; aggressive towing ($800 in fees reported in one month), intrusive security tactics, and application denials without clear upfront guidance add friction. Despite claiming luxury status, reviews highlight cheap materials, poor soundproofing, and cost misalignment with quality. The property appeals to early-move residents or those staying short-term who encounter responsive staff; longer-term renters report management becomes indifferent after leasing. Domestic disturbances and non-functional security gates undercut the safe-community pitch. A three-year resident still rates it five stars, but recent reviews show deterioration, with management blamed for staffing gaps and tenant dismissal.

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Last updated 2026-09-22