Austin Apartment Reviews Guide
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Luxury Apartments in Greater Austin

Luxury Apartments in Austin, TX

A guide to Austin's luxury apartment market: what sets these buildings apart, what to check before signing, and how our scoring narrows down 107 options.

Austin's luxury apartment market spans downtown high-rises with skyline views, converted warehouse lofts in the Warehouse District and East Austin, and low-density communities in the Domain and Mueller with resort-style pools and on-site parking garages. We're tracking 107 properties in this category, ranging from boutique 40-unit buildings to full-service towers with concierge desks and rooftop lounges.

What "luxury" actually means here

At this price point, you should expect more than granite counters and stainless appliances. Look for controlled building access, secured package rooms (a real issue with Austin's delivery volume), on-site maintenance staff rather than a rotating contractor list, and amenity spaces that are actually maintained, not just photographed well for the listing site. Parking matters too: covered or garage parking is close to a necessity if you're downtown or near the Domain, where street parking is scarce or metered.

What to check before you sign

Ask about utility structures (many Austin luxury buildings bill back water and trash through a flat "RUBS" fee), pet policies and deposits, and how the property handles maintenance requests during peak summer AC season. Walk the unit at the time of day you'd actually be home, since west-facing units in Austin heat up fast even with good insulation.

How our scoring works

Our ranking weighs verified resident feedback, responsiveness to maintenance and leasing questions, amenity condition, and consistency of service over time rather than a single good review cycle. See the full ranked list at best apartment complexes in Austin, TX, and read how we build these scores on our methodology page.

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All luxury apartments in Austin, TX, ranked by score and relevance

107 businesses, scored on recent reviews. The order weighs each business's overall score by how much of its reviewed work is luxury apartments, so a lower-scored specialist can rank above a higher-scored generalist.

Park at Summers Grove Apartments
#1
90

Park at Summers Grove Apartments

4.8(238)✓ Google-verifiedPublishes prices

Residents consistently report that Park at Summers Grove feels like a genuine community rather than just a place to sleep. Office staff members Elda Loredo, Carolyn Buss, and Gloria Carrazco take time to listen, connect tenants with financial resources, and check in on people facing hardship. The maintenance crew (Fernando, Carlos, and Jacob) respond same-day or next-day to repair requests and leave properties spotless. The community hosts regular activities and food drives, especially for families and kids. Many long-term residents (some over a decade) cite the sense of belonging as their main reason for staying. The buildings themselves are townhome-style with outdoor space, kept clean by daily trash pickup and weekly lawn maintenance. Affordable, family-focused, and genuinely invested staff set this community apart.

Affordable & Section 8 HousingLuxury ApartmentsStudent Housing
Bridge at Sweetwater Apartments
#2
84

Bridge at Sweetwater Apartments

4.7(134)✓ Google-verifiedPublishes prices

Residents consistently report a quiet, well-maintained complex with staff who go out of their way to help, especially during leasing and move-in. Apartments are clean and affordable, maintenance responds quickly to repairs, and the community offers small perks like meals and events; one resident noted frustration with the pool's frequent closures.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments
Bridge at Davenport Place Apartments
#3
84

Bridge at Davenport Place Apartments

4.4(219)✓ Google-verified

Move-ins here feel like getting a personal welcome from people who actually care. Martin Serrato and Patricia Galindo run a show where staff remember details, maintenance answers quickly, and the grounds stay polished. You're paying for apartments, but reviewers keep coming back because the people make you feel at home. The property itself delivers: new, clean units with nice pools and balconies. No major complaints in recent reviews. Strong on location near IH-35 and I-290, and pet-friendly setup rounds out the draw.

Luxury Apartments
The Wyatt
#4
84

The Wyatt

4.8(233)✓ Google-verified

Staff go out of their way to help. Freddy, Sean, Andrea, Ellie, and others handle leasing, maintenance, and move-in with care and speed. The complex feels modern, clean, and genuinely community-focused, with strong amenities and a safe, gated layout. High noise from neighbors and thin walls frustrate some residents. Humidity, silverfish, and sporadic pest issues also surface. Package theft happened when the mail room closed. These problems don't dominate the experience, but they're real enough that sound-sensitive or picky renters should ask hard questions before signing.

Luxury ApartmentsPet-Friendly Apartments
The Everett
#5
84

The Everett

4.8(144)✓ Google-verified

Residents consistently praise the brand-new design, spotless common areas, and quick maintenance response times. Miguel, Justin, Dallas, and the newer management under Cole earn specific recognition for professionalism and courtesy. Early pest issues have been resolved, though some reviewers flagged previous management unresponsiveness. The location near HEB and close to The Domain draws repeat praise. High ceilings, dual pools, dog parks, and ample parking stand out as working extras that matter to everyday living.

Luxury ApartmentsPet-Friendly Apartments

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Park at Wells Branch
#6
78

Park at Wells Branch

4.2(294)✓ Google-verified

Staff consistently go the extra mile to make visitors and residents feel welcomed; Glenda, Orlando, Liliana, and Lili are named repeatedly for their knowledge and patience during tours. The complex is clean, maintenance responds fast, and the location near major highways appeals to commuters, though some residents note the building itself is aging and community rules are not always enforced evenly.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments
FLATIRON Domain
#7
76

FLATIRON Domain

4.3(188)✓ Google-verified

Most residents praise Janae and Jessica by name for attentive, responsive leasing service that made move-in smooth and welcoming. The building's common spaces, gym, pool, and coworking areas earn consistent praise, as does the clean, well-maintained feel and safe Domain location. However, a vocal minority report poor phone responsiveness, persistent cleanliness gaps (especially garage smoking and odors), maintenance delays on critical systems like water heaters, and a disconnect between advertised amenities and the condition residents experience. One resident with accessibility needs reported deliberate unresponsiveness to payment accommodations.

Affordable & Section 8 HousingLuxury Apartments
The Avery
#8
81

The Avery

4.5(166)✓ Google-verified

Residents consistently praise the management team-especially Lily and Patrick-for their responsiveness, clarity, and genuine care. The apartments are new and clean, the dog parks and pool draw particular appreciation, and most tenants feel safe and secure in a quiet setting. That said, some have noticed footstep noise bleeding from units above, and one resident experienced an awkward inspection where staff refused to remove shoes despite standing idle on carpet. These stand out as exceptions in otherwise strong five-star ratings.

Luxury ApartmentsPet-Friendly Apartments
Elan
#9
79

Elan

4.3(316)✓ Google-verified

Residents consistently praise Elan for spacious floor plans at competitive rates and staff who go above and beyond. Management responds quickly to requests, and the maintenance team (Aaron, Francisco, Rene) earn particular credit for fixing issues promptly and showing genuine care for residents. The leasing team, especially Whitney and Courtney, create a welcoming experience from the first tour. The complex is clean and well-kept, with good amenities including a dog park and pool. Minor note: the back gate requires frequent repairs, and one resident mentioned missing a playground for children.

Luxury ApartmentsPet-Friendly Apartments
Bridge at Steiner Ranch Apartments
#10
78

Bridge at Steiner Ranch Apartments

4.6(324)✓ Google-verifiedPublishes prices

Most residents report a quiet, well-maintained community with responsive maintenance arriving within 24-48 hours and staff members who go out of their way to help. Leasing agents like Nique, Donnique, and Sydnie receive consistent praise for being knowledgeable and attentive. However, move-out charges and security deposit disputes emerge as a serious friction point, with some residents reporting aggressive collection agency referrals over contested bills. Isolated but severe complaints include unresolved safety issues, unauthorized unit entry, and infrastructure problems like dangerous hanging pipes. Internet reliability via Spectrum is unreliable, and amenities like the pool have experienced months-long closures.

Luxury ApartmentsAffordable & Section 8 Housing
The Maris
#11
76

The Maris

4.7(65)✓ Google-verified

Moving in sight-unseen turned out well for many residents who praised the leasing team, especially Jeffrey, Elyse, and Helen, for responsiveness and care. Units arrive immaculate with high-end appliances, Sonos speakers, in-unit washer-dryers, and resort-like amenities including a pool and water features. Monthly events hosted by Bria and Justin foster genuine community. The Fetch package system frustrates residents who lose or receive delayed deliveries; a traditional package room would solve this. Hallway cameras, more EV chargers, better gate reliability, and increased storage would address remaining concerns. For those unbothered by package logistics and seeking luxury finishes in North Austin, this complex delivers.

Luxury Apartments
Markham at Lakeline
#12
76

Markham at Lakeline

4.5(88)✓ Google-verified

Living here feels welcoming. Maintenance responds quickly (often within 24 hours), staff like Richard, Carlos, Michelle, and Ashya build genuine relationships with residents, and the gated community near Lakeline Mall appeals to tech workers at Visa, Apple, and Amazon. Recent management shifts have introduced aggressive trash policies, eliminated convenient dumpsters, and cut parking, creating tension with long-term residents. The complex offers granite counters, stainless steel appliances, attached garages, and a townhome layout that stands out. A smaller gym, lake proximity, and regular community events add appeal. However, ongoing lawn care and compactor placement frustrate those expecting the polish a luxury property should maintain.

Luxury Apartments
Bell Four Points Apartments
#13
75

Bell Four Points Apartments

4.2(331)✓ Google-verified

Staff excellence drives loyalty for most residents. Luzelena, Kerre, and maintenance workers like Rojilio consistently earn five-star praise for going beyond expectations during leasing, move-in, and emergency repairs. The complex offers modern amenities, spacious layouts, and convenient location near shopping. However, recent reviews expose serious gaps. A one-month-old maintenance request sits unresolved with zero follow-up communication. Leasing office calls go unanswered for days; a prospective renter waited an hour with no tour. Parking bottlenecks and security issues (unlocked gates, vehicle theft) surface in older but detailed complaints. Unit cleanliness at move-in varies noticeably.

Luxury Apartments
The Royce at 8100
#14
82

The Royce at 8100

4.5(429)✓ Google-verified

Residents consistently report strong experiences with staff warmth and maintenance response times. Hannah, Sarah, Deanna, Cheyenne, and Mike (maintenance) are named repeatedly as helpful and efficient. The gated community, modern finishes, fitness center, and monthly events create a home-like feel. Soundproofing lapses in specific units and unresolved break-ins dampen the picture; two residents left early rather than endure management's slow response to noise and security concerns. The leasing office hosts 2-3 resident events monthly and prioritizes communication. Prices are described as fair value. One unit issue highlighted poor faith: management denied noise after acknowledging it and offered only weeks-long waits despite clear problems. Parents appreciate safety and amenities, though AC unit noise outside bedrooms and occasional late-night neighbor disruptions occur.

Student HousingAffordable & Section 8 HousingLuxury Apartments
Everleigh Lakeline
#15
79

Everleigh Lakeline

4.8(64)✓ Google-verified

Life here feels like joining an extended family rather than renting an apartment. Staff learn resident names, organize daily activities from yoga to Thursday Mix and Mingle dinners, and grounds stay immaculate year-round. Tours are unhurried and informative. The catch: monthly costs substantially exceed local house rents, and at least one resident dealt with bedbugs after move-in without reimbursement.

Senior Living ApartmentsLuxury ApartmentsPet-Friendly Apartments
Onyx 183
#16
74

Onyx 183

3.8(306)✓ Google-verified

Sofia, Elia, Veronica, and other leasing staff guide prospects through move-in with care and honesty. Residents report a well-kept property, fast maintenance response, and a genuinely friendly team that handles requests without delay. Management recently transitioned to Greystar but current residents say the property maintains its standard: clean common areas, thoughtful staff, and amenities like a pool, gym, and dog park that residents actually use. Maintenance staff earn consistent praise for efficiency.

Luxury ApartmentsPet-Friendly Apartments
DK Riata
#17
79

DK Riata

4.4(235)✓ Google-verified

Most residents praise DK Riata for its clean grounds, responsive staff like Walter and Corinne, and quick maintenance fixes. The complex offers solid amenities including a pool, fitness center, and dog wash station in a quiet North Austin area near Apple's campus.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Canyon Resort at Great Hills Apartments
#18
73

Canyon Resort at Great Hills Apartments

4.0(277)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's attentiveness and responsiveness, naming specific leasing and maintenance team members. Maintenance typically arrives within 1-2 hours of requests. The property sits on peaceful grounds with wildlife habitat certification, deer, trails, and clean amenities that most find well-kept. Parking is the loudest recurring complaint: spaces are cramped and lots fill quickly. One resident reported a $1,781 move-out charge dispute with poor communication from management. Most amenities are small but clean. Despite these friction points, long-term residents (some 4-5 years) remain strongly attached to the community.

Luxury ApartmentsPet-Friendly Apartments
Travesia Apartments
#19
73

Travesia Apartments

4.1(297)✓ Google-verified

Most residents praise the maintenance team's speed (often same-day fixes) and the quiet, clean grounds. Several mention staff rudeness during inquiries or disputes over move-in fees and towing practices that left them feeling unwelcome.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Birdie on Woodland Greens
#20
73

Birdie on Woodland Greens

4.8(63)✓ Google-verifiedPublishes prices

Most residents enjoy the property's amenities and consistently praise the leasing and maintenance teams, especially staff members like Nabelys, Jay, and Amanda. However, two long-term residents reported serious issues: package theft, dirty hallways, lack of security enforcement, slow security deposit processing, and management failing to follow Texas law on deposit deductions. Rule enforcement remains uneven, with noise and pet waste complaints going unaddressed.

Luxury ApartmentsPet-Friendly Apartments
Reserve at the Arboretum
#21
78

Reserve at the Arboretum

4.4(390)✓ Google-verifiedPublishes prices

Staff members Emily, Ashton, and Tyler consistently earn praise for patience and going above and beyond during move-in and lease issues. Residents highlight solid unit construction, thoughtful layouts, and responsive maintenance that contrasts sharply with other Austin complexes. The main friction point is selective lease enforcement: a long-term resident reported months of noise complaints and documented violations that escalated slowly, leaving her in physical distress. Cigarette smell lingers in hallways, pet waste appears occasionally, and the package locker has extended outages. Despite these gaps, most residents feel the location, amenities, and staff attention make the property feel like home.

Student HousingAffordable & Section 8 HousingLuxury Apartments
The Grand at the Domain
#22
72

The Grand at the Domain

4.0(170)✓ Google-verified

Living at The Grand delivers a polished experience. Staff like Jackie Lopez and Callie Mae build genuine relationships with residents, maintenance responds promptly, and the building itself feels secure and quiet. Social events foster a tight-knit community that welcomes both newcomers and their pets. Management responsiveness varies. Some residents praise swift problem-solving; others report indifferent phone staff and unresolved mechanical issues (back elevator odor, garage gates). EV owners should know parking enforcement is inconsistent. These gaps aside, most residents find the location walkable and the overall package worth staying multiple years.

Luxury ApartmentsPet-Friendly Apartments
Bridge at River Place
#23
72

Bridge at River Place

4.3(319)✓ Google-verified

Bridge at River Place earned consistent praise for its grounds, location, and maintenance team until recently, but new management by AMP (taking over from Cortland and earlier operators) has drawn sharp complaints about unresponsiveness, delayed repairs, and poor communication. Long-time residents describe a shift from joy to frustration; newer reviews under the previous operator show staff like Carmen and maintenance tech Manny earning recognition, while recent reviews cite weeks-long waits for repairs, unreturned emails, and a loss of the community feel that once defined the complex. Pet-related issues (loose dogs, uncleaned waste) and a tire-theft pattern left unaddressed add to resident frustration, though some acknowledge management has limits. Families and those seeking a quiet, tree-filled setting with proximity to schools still value the grounds and location. However, anyone expecting quick maintenance response or attentive management should wait for stability to return; multiple current residents report having to chase management themselves to get basic services completed, and those sensitive to neighbor noise cite ongoing enforcement gaps.

Luxury ApartmentsPet-Friendly Apartments
Rhythm
#24
73

Rhythm

4.1(164)✓ Google-verifiedPublishes prices

Rhythm wins consistent praise for its leasing experience. Aija's attentiveness during tours, follow-up communication, and patience with families stand out; the building's floorplans and amenity roster (fitness center, pool, dog wash) impress prospects. The reality check: maintenance urgency lags badly, common areas accumulate trash, thin walls let neighbors' noise through, and moved-in units sometimes don't match the showroom tour. A few residents cite regulatory complaints over AC neglect in Texas heat. Your experience hinges on staff skill. Aija and Rick deliver; the maintenance team does not. Pet owners appreciate the dog wash station and pet screening support, though walls thin enough that a dog's barking will carry. Best as a short-term, move-in-carefully lease for someone who values the tour process and can tolerate slow upkeep.

Pet-Friendly ApartmentsTownhome & Garden-Style CommunitiesLuxury Apartments
The Marquis at Brushy Creek
#25
77

The Marquis at Brushy Creek

4.1(285)✓ Google-verified

Staff members like Heather, Lacey, Ashley Gadsden, and the maintenance team earn consistent praise for professionalism, speed, and genuine warmth during leasing and repairs. Families appreciate the peaceful setting, green spaces, and pool, with emergency maintenance calls answered immediately and routine work completed within 2-3 days. Residents report clean units and grounds, a quiet atmosphere free of party crowds, and strong responsiveness to tenant needs. Some note older appliances, though lease rates compare favorably to the area. Long-term renewals suggest sustained satisfaction.

Luxury ApartmentsStudent HousingSenior Living Apartments
The Asher Austin
#26
71

The Asher Austin

4.3(209)✓ Google-verifiedPublishes prices

Staff like Jennifer deliver exceptional leasing experiences and residents praise the modern apartments, but operational failures undermine satisfaction. Noise complaints go unaddressed for months, move-in units arrive dirty, packages disappear from an unsecured mailroom, and management responds to concerns with excuses rather than action. Late fees apply without warning, and residents report non-renewal after raising problems. The property attracts buyers with its finishes and amenities, yet fundamental issues-maintenance enforcement, package security, quiet hour policy, communication-remain chronic. Two one-star reviews span recent weeks, suggesting ongoing problems despite praise from those still in the touring phase.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
Marquis at Great Hills
#27
76

Marquis at Great Hills

4.1(286)✓ Google-verified

Long-term residents consistently praise the property's quiet location near major retailers, well-kept grounds, and especially the maintenance team's quick response-multiple reviewers single out Antonio for professional, same-day repairs. Staff like Diana and Will in leasing are noted as friendly and communicative throughout the application and move-in process. The pool and gym are standout amenities; one reviewer likened the resort-like feel to a vacation destination. Minor complaints center on pricing competitiveness and one delivery/signage issue. Parking is easy to find, and the complex's tree coverage creates a secluded feel despite proximity to The Domain, Costco, Sam's Club, and Whole Foods. Turnover among long-term residents is low, with several households now in their third to fifth year.

Student HousingLuxury ApartmentsPet-Friendly Apartments
The Bowen
#28
68

The Bowen

4.2(105)✓ Google-verified

The Bowen delivers luxury finishes and prime Domain location appeal that resonates with longer-term residents, though initial impressions mask deeper operational friction once you move in. Air circulation fails to meet standards despite claimed filtration systems, building tech (fobs, elevator) malfunctions regularly without resolution, and move-out charges often exceed expectations with little documentation-a pattern some see as deliberate rather than circumstantial.

Luxury Apartments
33Hundred Apartments
#29
75

33Hundred Apartments

4.2(309)✓ Google-verifiedPublishes prices

Most residents praise Patrick and the leasing team for patient, responsive service, and the maintenance crew for swift repairs. The property itself earns consistent compliments for its pool, design, and cleanliness. One long-term resident reported a decline in upkeep (broken gate, poor trash management, pet waste issues) and received little communication or explanation when their security deposit was withheld.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Parkside Crossing Apartments
#30
71

Parkside Crossing Apartments

3.6(191)✓ Google-verified

Residents consistently report a clean, quiet community where staff know them by name and resolve problems fast. Management backs that up: a pipeline damage got fixed in under two hours, maintenance typically closes within two business days, and long-term residents credit the place with feeling like home after a week.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Marquis Lakeline Station
#31
71

Marquis Lakeline Station

3.9(259)✓ Google-verified

Residents consistently praise the maintenance team for quick turnarounds and staff like Etienne, Allison, Osvaldo, and Victor for genuine care. The property feels more like a neighborhood than a complex, with a resort-style pool, green spaces, and convenient location near shopping and schools. A small but vocal group reports pest problems and slow management follow-up on serious issues. Aging AC units and buildings are noted by some. Pet-friendly design is a real strength, though irresponsible owners leave waste uncleaned.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Spicewood Springs
#32
70

Spicewood Springs

3.9(101)✓ Google-verified

Most residents praise responsive staff (especially manager Lydia), maintenance that arrives within hours or a day, and competitive pricing for spacious, clean units in a quiet setting near HEB and the library. Common areas including pools, tennis court, and gym are well-kept; families appreciate the peaceful atmosphere and excellent zoned schools, though one reviewer flagged poor exit-lease service and another wished for a fenced dog area.

Luxury ApartmentsPet-Friendly Apartments
Windsor Republic Place Apartments
#33
75

Windsor Republic Place Apartments

4.2(195)✓ Google-verifiedPublishes prices

Most residents praise the quiet atmosphere, gated security, and fast maintenance response. Staff like Ashley, Terah, Steven, and Mario earn frequent mention for going above and beyond. However, some tenants report poor sound insulation, recurring plumbing problems, leasing staff unavailability, and frustration over renewal rents priced higher than new-unit rates.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Overture Domain 55+ Active Adult Apartments
#34
75

Overture Domain 55+ Active Adult Apartments

4.7(81)✓ Google-verifiedPublishes prices

Overture Domain delivers an energetic 55+ community where staff go out of their way to welcome residents and organize regular activities like Tai chi, water aerobics, and happy hours. Long-term residents speak warmly of the space, maintenance, and friendships made. However, prospective tenants should know that several people report management does not return calls, some units face volleyball court noise until 9 pm, and the property overlooks large industrial facilities. The 4.7 rating masks a stark divide: 89% five-star versus 6% one/two-star.

Senior Living ApartmentsLuxury Apartments
Baxter at Westwood
#35
75

Baxter at Westwood

4.2(377)✓ Google-verified

Most residents celebrate a quiet, family-friendly community with standout maintenance staff who respond promptly to requests. The office team earns consistent praise for patience and professionalism, and amenities like two pools, a fitness center, and on-site dog park are well-used. One long-term resident reported years of deferred maintenance including rotting wood, unsealed frames, mold in HVAC systems, and standing water in dishwashers. That reviewer also flagged aggressive security deposit deductions and aggressive towing of vehicles with registration issues. Current ownership appears more responsive, though older units still carry legacy problems.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Allegre Point Apartments
#36
75

Allegre Point Apartments

4.2(110)✓ Google-verifiedPublishes prices

Residents consistently describe a welcoming move-in process and clean, quiet surroundings. Staff including LaTanya, Arlene, and Hermes are named repeatedly for professionalism and genuine care, with maintenance responding to requests promptly and a gated, safety-conscious community fostering neighborly interaction. One serious complaint surfaces: a resident reported incorrect credit information and received no response over a week despite multiple attempts to contact management. Most recent reviews praise the community warmly, though this communication failure stands as a notable exception to the otherwise positive tenant experience.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments
AMLI Lakeline
#37
70

AMLI Lakeline

4.1(232)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Lauren and Juan-earn consistent praise for friendliness and care through the moving process. Units are spacious and well-finished, with strong amenities on site. However, the gap widens after move-in: tenants report management avoidance on maintenance problems (jammed doors, debris cleanup), refusals to reimburse documented vehicle damage, and harsh move-out fees that often consume the full deposit. Noise complaints and pet area upkeep also recur.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Griffis at The Domain
#38
73

Griffis at The Domain

4.0(582)✓ Google-verifiedPublishes prices

Residents consistently praise Griffis at The Domain for welcoming staff who guide the leasing process without pressure and maintain units promptly. A standout complaint about misleading wifi and ethernet claims suggests some communication gaps, though the location near The Domain's restaurants and offices, combined with reasonable pricing and amenities like pools and fitness centers, drives high satisfaction overall.

Affordable & Section 8 HousingStudent HousingLuxury Apartments
MAA Canyon Pointe
#39
69

MAA Canyon Pointe

4.0(233)✓ Google-verifiedPublishes prices

One year in, some residents report fast maintenance and a clean, quiet community at a fair price. Others describe a complex plagued by security failures (car theft, towing without notice), slow or temporary fixes for major appliance problems, and a front office that's dismissive when complaints arise. Chris the maintenance technician earns consistent five-star praise for responsiveness; the rest of the operation does not.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
MAA Canyon Creek
#40
73

MAA Canyon Creek

4.1(260)✓ Google-verifiedPublishes prices

Strong maintenance culture anchored by named technicians who handle urgent HVAC calls same-day, but appliance repairs and office responsiveness suffer from low staffing. Long-term residents report steep rent hikes despite satisfaction with the team and grounds; new occupants face inconsistent move-in standards. The property itself is spacious, quiet, and landscaped well, with 24-hour fitness and dog park on-site. Manuel, Mario, and Will Hardy earn consistent praise for personality and speed. Office hours are patchy (3-4 days weekly), and parking has become overrun with vehicle work and storage.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Monterra
#41
73

The Monterra

4.1(239)✓ Google-verified

Most residents find The Monterra safe, clean, and well-run by staff who know them by name. Manali, Colten, Eduardo, and Brian stand out for going beyond routine tasks. The main friction points are ground-floor pest problems near wooded areas and inconsistent maintenance response during initial move-ins. Pet owners appreciate the community's dog-friendly culture. Amenities including a gym, yoga room, free car wash, and pool draw consistent praise. Some residents report package theft and concerns about enforcement of towing policies.

Student HousingAffordable & Section 8 HousingPet-Friendly Apartments
The Michael at Presidio
#42
72

The Michael at Presidio

4.2(336)✓ Google-verified

Strong community feel and staff responsiveness draw most residents, with quick maintenance turnaround and frequent social events. However, elevator breakdowns, mold in units at move-in, and pest issues undermine the luxury positioning. Soundproofing gaps and inconsistent pre-move-in cleaning are recurring pain points that contradict the premium pricing. Named staff (AJ, Patricia, Hayley, Kate, David) consistently praised for warmth. Dog owners highlight the bark park and trails. Greystar management oversees the property. AC performance and valet trash are bright spots, but the combination of infrastructure failures and habitability concerns leaves some residents regretting their lease commitment.

Pet-Friendly ApartmentsLuxury Apartments
Bridge at Indigo
#43
68

Bridge at Indigo

4.0(193)✓ Google-verified

A mixed bag where current management under Jamie earns consistent praise for responsiveness and genuine care, while maintenance staff like Jose and Hose are singled out for professionalism. The location near shopping and amenities draw residents, and some enjoy long tenancies here. However, older building issues persist: thin walls cause constant noise complaints, packages disappear from common areas without security follow-up, and past management transitions created communication gaps. Recent one-star reviews cite cars stolen, month-long maintenance waits, and office staff dismissiveness on emergency repairs. The divided ratings (68% five-star, 22% one/two-star) reflect a sharp split between those who connect with the current team and those burned by prior neglect.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Windsor Ridge Apartments
#44
72

Windsor Ridge Apartments

4.0(196)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team's quick response and named staff members like Carlos and Hannah for reliability and care. The property itself draws repeated compliments for cleanliness and amenities, though office communication gaps, prior security lapses with vehicle thefts, and billing discrepancies frustrate longer-term residents. The leasing experience stands out as welcoming and patient.

Student HousingLuxury Apartments
The Nine on Shoreline
#45
72

The Nine on Shoreline

4.0(166)✓ Google-verified

Staff members like Elizabeth and Nancy earn consistent praise for answering questions quickly and helping residents feel heard. Grounds stay clean, amenities include a dog park and pool, and community events draw regular attendance. A minority of residents report frustration with move-out fees and deposit disputes, plus occasional pest sightings and noise from neighbors. Most tenants say the property feels peaceful and welcoming, with maintenance problems addressed promptly. Leasing staff recently improved under new leadership. Some find the pricing fair for the location near The Domain and MoPac; others wish communication around fees were clearer upfront.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
MAA Quarry Oaks
#46
72

MAA Quarry Oaks

4.3(493)✓ Google-verifiedPublishes prices

Maintenance staff earn consistent praise for speed and professionalism, especially Marco Munoz and CJ, who resolve AC, appliance, and fixture issues within hours to a day. Grounds are well-kept overall, and the location near shopping and parks appeals to families. Behind that strength lies friction with leasing and management. Residents report lost packages due to mail-room practices, trash buildup, roach sightings, empty dog-waste dispensers, and poor responses to security complaints. Multiple residents experienced conflicting guidance from different staff members on lease terms and fees, and safety issues raised repeatedly went without clear follow-up or investigation.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
Bridge at Balcones Apartments
#47
72

Bridge at Balcones Apartments

4.0(130)✓ Google-verifiedPublishes prices

Most residents report quick, attentive staff and maintenance that respond same-day. The complex feels quiet and clean, with good amenities and location near schools and shopping. However, some tenants have dealt with roach infestations that persisted despite pest control visits, and one resident experienced a truck theft with little management response on safety concerns.

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Villas at Shadow Oaks Apartments
#48
71

Villas at Shadow Oaks Apartments

3.9(129)✓ Google-verified

Residents consistently report feeling at home at Shadow Oaks, with staff who answer questions and fix problems within a day. The complex feels peaceful and well-managed, with grounds kept clean and a security guard walking nightly. Some wish for better outdoor lighting, and a few note amenities could be more complete for the price, but the overall trajectory feels genuinely positive to those living here. Shray, Britni, and Officer Hobert appear frequently in recent testimonies as skilled and caring team members. Maintenance requests rarely take longer than a day. Parking is plentiful, rent is transparent, and residents report feeling genuinely valued rather than treated as transaction numbers. For those seeking affordability without sacrificing service quality or community warmth, this place stands out.

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Bridge at Volente Apartments
#49
67

Bridge at Volente Apartments

3.7(92)✓ Google-verifiedPublishes prices

Most residents report a quiet, stable living environment with responsive maintenance and warm management. Staff including Kaitlyn, Jose, Jorgito, Lázaro, and Jose Mudalel drew specific praise. One long-term tenant flagged gym equipment as neglected for seven years, a notable gap given the fitness center is a listed amenity.

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Balcones Club
#50
71

Balcones Club

4.2(342)✓ Google-verified

Under new ownership starting May, Balcones Club has earned strong praise for fast maintenance response, friendly staff, and visible property improvements. The location works for Northwest Austin commuters seeking quiet, pet-friendly living near schools and shops. However, apartments are aging with lingering infrastructure issues: water damage, pest problems, and electrical concerns persist, though newer reviews suggest the management shift is addressing these at last. Tenants stuck under previous ownership describe ongoing mistreatment; more recent arrivals or those staying after the changeover report meaningful difference.

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Bridge at Center Ridge Apartments
#51
71

Bridge at Center Ridge Apartments

4.2(294)✓ Google-verifiedPublishes prices

New residents often praise leasing staff like Britany and Josi for smooth move-ins and note quiet grounds with active maintenance. However, a significant minority report severe cockroach infestations lasting months with dismissive management responses, lost packages, and rude staff-creating a stark divide between the pre-move experience and post-move conditions. Recurring issues include unresolved pest infestations leading to health problems, ignored noise complaints despite patrol services, slow responses to maintenance requests, and management pressure to pay for unit transfers rather than offer compensation. Leasing staff earn consistent praise, but operations and enforcement appear inconsistent.

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Griffis Lakeline Station
#52
71

Griffis Lakeline Station

4.0(164)✓ Google-verifiedPublishes prices

Staff responsiveness and maintenance speed stand out across reviews; same-day repairs and named technicians like Alexis earn repeated praise. Move-in experience varies sharply: some find the office seamless, others report delays and poor unit condition checks, though management has begun following up proactively on complaints.

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The Arbors of Wells Branch
#53
62

The Arbors of Wells Branch

3.7(224)✓ Google-verifiedPublishes prices

Residents who interact with leasing staff (particularly Julissa Torres and David in maintenance) describe excellent personal service and quick emergency response. But a larger faction reports chronic infrastructure failures: water shutoffs without warning, repairs that take weeks or never complete, electrical outages, and a dismissive management tone that prioritizes enforcement (porch inspections, car registration checks) over problem-solving. New tenants often love the initial experience; frustration accumulates over months. The complex occupies an awkward middle ground. It advertises renovated units and amenities (pool, fitness, trails) at prices near $1,400 monthly for two-bedroom units, yet reviewers describe aging buildings with recurring breakdowns and a management culture that feels at odds with the affordable-housing mission. The mandatory Bilt rent-payment platform and unexplained lease policy changes compound resident distrust.

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Preserve at Rolling Oaks
#54
66

Preserve at Rolling Oaks

4.0(478)✓ Google-verified

The leasing and maintenance staff earn consistent praise for speed and courtesy, with residents naming Gabe, Stephanie, and Edel repeatedly. Many residents enjoy the landscaping and floor plans. Infrastructure struggles undercut the experience: one prospective tenant cancelled after touring a roach-infested, mouse-damaged unit that was barely cleaned after the promised professional crew never arrived. Ongoing complaints include broken entrance gates, dark parking lots, pest fumigation delays, inconsistent maintenance quality, and weak enforcement of noise and alcohol rules around the pool on weekends.

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Trails at Canyon Creek
#55
66

Trails at Canyon Creek

3.9(182)✓ Google-verified

Trails at Canyon Creek draws loyal residents who praise the grounds, pool, and mile-long trail, plus a friendly office team especially Karin, but the 3.9 rating hides two distinct camps. Quietness, gated safety, and staff care define positive stays, while others face disruptive HVAC noise, neighbor issues, and slow management response on deposits and tenant complaints. A third of reviews rank it one or two stars, naming poor soundproofing, pest problems, and an office that refuses calls. The stronger praise comes from multi-year renewals and move-in experiences; the sharpest complaints arrive after months of living there.

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Great Hills
#56
66

Great Hills

3.9(158)✓ Google-verified

Great Hills draws strong loyalty from residents who value its quiet setting, knowledgeable staff, and proximity to shopping and schools. Yet older infrastructure-35-year-old appliances, single-pane windows, aging pipes prone to bursting-creates persistent frustration, compounded by inconsistent emergency maintenance response during weather crises and recurring pest problems.

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Esperanza Domain
#57
70

Esperanza Domain

4.1(235)✓ Google-verifiedPublishes prices

Most residents praise the location within The Domain, cleanliness, and hands-on maintenance staff like Danny, Carlos, and Joey who respond quickly to requests. Yet recent complaints about application fees charged without clear documentation, leasing office unresponsiveness, and an unreliable smart-home access app have created frustration, with some guests reporting surprise tows from visitor parking. Individual staff members (Alix, Kaitlyn, Monique) earn consistent recognition for going the extra mile. The gap between their care and broader operational issues-billing disputes, communication failures, tech glitches that persist for weeks-suggests inconsistent standards across departments. Leasing office accessibility is a real friction point for prospective residents.

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Grand Station Apartment Homes
#58
76

Grand Station Apartment Homes

4.2(76)✓ Google-verified

Leasing staff Keke, Xyre, and property manager Angel earn consistent praise for walking residents through paperwork with patience and speed, making first-time renters feel supported. Common threads: spotless move-ins, responsive maintenance, spacious units at fair prices, and a culture where the office staff seem genuinely invested in each tenant's comfort.

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Villages at Turtle Rock Apartments
#59
70

Villages at Turtle Rock Apartments

3.9(228)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance teams for responsiveness and professionalism, with staff members like Tanya, Jennifer, and Jessica named for going above and beyond. The grounds stay clean, amenities work well, and many feel they got good value for the space and location. However, the parking enforcement is aggressive and often catches residents off-guard when guest vehicle registrations expire. Some tenants report long delays getting deposits back after move-out and difficulty reaching management afterward. Earlier reviews mention roaches and ongoing smoking issues. Cabinetry in units feels dated.

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Bridge at Tech Ridge Apartments
#60
69

Bridge at Tech Ridge Apartments

4.1(275)✓ Google-verifiedPublishes prices

Half the residents report quick maintenance and welcoming staff who answer questions and process work orders promptly. The other half describe neglected noise complaints, maintenance jobs that need repeat calls, missing keys and mailbox access at move-in, and a vendor security breach that management did not fully own. Leasing staff names like Josi, Joyce, Natalia, and Guillemor appear in praise; some move-ins were impeccable, others arrived with odors and disabled appliances. The community feels divided between those who trust it and those preparing to leave. Location in Tech Ridge works for commuters to Round Rock and downtown; a retiree of eight years found peace here, while newer residents struggle with neighbor noise and property response speed. The resort pool and dog park draw tenants, but some say the property needs visible updates. One application was lost when a single leasing agent went unavailable; another tenant waited three days for a response. Maintenance staff like Guillemor and Diego earned specific praise for politeness and follow-through.

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Bexley at Whitestone
#61
64

Bexley at Whitestone

3.8(199)✓ Google-verified

Bexley at Whitestone divides sharply between those who praise its leasing team and resort-style amenities and those who hit operational walls. Early reviews celebrate Toby, Dylan, and other named agents for responsiveness, spacious layouts, and a standout dog park. But recent feedback flags repeated tour cancellations, slow maintenance on essential repairs (A/C, lighting), pest problems, and concerning denials based on immigrant status and SSN verification issues unrelated to fraud risk. Staff kindness and clean common areas emerge as genuine strengths, yet the property struggles with follow-through: one resident waited eight months for a master bedroom A/C fix; another faced discriminatory application handling after paying a fee. The split between those who call it resort-like and those who describe roach infestations, broken fixtures, and trash accumulation suggests either inconsistent upkeep or a deteriorating picture over the past year.

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Brightleaf at Lakeline
#62
64

Brightleaf at Lakeline

3.9(133)✓ Google-verified

Half of residents celebrate the modern units, friendly office staff (Paris, Jean, Whitney, Holly), and convenient Lakeline location. The other half report systemic failures: widespread package theft from an unsecured outdoor mailroom, building-specific infestations (silverfish in unit 3, scorpions in unit 5), faulty appliances with inconsistent hot water, and a management team that denies accountability when towing registered vehicles or dismisses theft complaints. The complex attracts long-term residents who value its central location and community events, but those reporting issues face a stark gap between initial impressiveness and operational reality, especially around pest control persistence, security enforcement, and management's willingness to acknowledge mistakes.

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Sycamore Springs Apartments
#63
75

Sycamore Springs Apartments

4.4(517)✓ Google-verified

Staff like Bernadette earn consistent praise for move-in help and responsiveness, and maintenance issues get fixed fast when reported. But units suffer chronic roach infestations despite repeated pest control visits, neighbor noise goes unaddressed by management, and reviewers note aging infrastructure and cleanliness lapses that undercut the "community of the year" claim.

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SoNa Apartment Homes
#64
68

SoNa Apartment Homes

4.1(130)✓ Google-verified

Five-star reviewers praise named staff like Catherine, Lucero, and Luz for responsiveness and care, along with recent renovations that left the property feeling fresh and modern. Amenities like the pool and dog park get consistent mentions. However, a significant group reports months of unanswered emails, ignored maintenance requests, pest infestations, and refused deposit returns, with management often unavailable or unresponsive to critical issues. The split reflects two very different experiences. Newer residents who engage with leasing staff during tours or early occupancy report pleasant interactions and clean spaces. Long-term residents and those needing maintenance or dispute resolution describe a frustrating cycle of delayed responses, incomplete repairs, and unresolved charges. The property switched to Ryse Management at some point, and several complaints cite confusion during that transition, including payment processing failures and lost institutional knowledge when staff left.

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Radius at The Domain
#65
63

Radius at The Domain

3.8(350)✓ Google-verified

Staff responsiveness has improved noticeably in the last six months, earning praise for friendliness and quick problem-solving from several recent residents and long-term tenants. However, unit quality remains a persistent concern: residents report peeling bathtubs, water-seeping windows, falling kitchen sinks, and mold covered with paint rather than fixed. Noise from construction, daily trash pickup at 6am, and thin walls between units disrupts sleep and work. Hidden fees, slow communication, and package accountability issues add frustration.

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Aspire North Austin
#66
64

Aspire North Austin

3.9(80)✓ Google-verified

Most residents praise the unit layouts, light, soundproofing, and especially Christy's personal attention to leasing and community care. Covered parking, rooftop patios, and pet-friendly design stand out. However, a management transition has created friction: the pool turned green, dog parks lack upkeep, security gate malfunctions lingered for weeks, and one lease admin treated a resident poorly. Maintenance was prompt under old management but follow-up has slipped. The community shines when its people are on board. Renters staying 5+ years cite peace and convenience to North Austin employment hubs (Domain, tech parks). Value perception splits sharply: long-term residents see 1x1 studios as pricey but units spacious enough to justify; newer arrivals cite affordability compared to Austin standards. The rooftop patios, condo-style layouts, and mature oak courtyard create a distinctive feel that loyal tenants call irreplaceable.

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Bellrock La Frontera
#67
64

Bellrock La Frontera

4.2(227)

Bellrock splits sharply between residents who praise the courtesy officers, maintenance team, and office staff for quick, caring responses, and those who experienced catastrophic failures in both maintenance and management. A roof leak that took months to address, water damage, and offer of inadequate temporary housing soured one household entirely. Pest control lacks proactivity, security sometimes does not answer calls, and parking disputes have caused repeated tows. The property itself looks well-maintained and offers solid amenities, but service delivery is inconsistent. A management transition appears underway and may be shifting things, though follow-through remains uneven. Families and pet owners drawn to the dog parks and trails seem happier; renters facing actual problems report dismissive, hands-off handling. The gap between "we love the staff" and "management does nothing" suggests that individual staff members (Frank, Angela, Ashley, Luis, Daniel) carry the load, while systems for tracking complaints, pest control, and noise do not.

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Abelia Flats
#68
68

Abelia Flats

4.0(200)✓ Google-verified

Strong maintenance response and warm staff attract residents, especially those seeking value in Northwest Austin. However, aggressive post-move billing disputes, delayed responses to serious complaints like safety and noise, and recurring pest problems undermine the experience for unhappy tenants.

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Affinity at Wells Branch
#69
74

Affinity at Wells Branch

4.3(72)✓ Google-verifiedPublishes prices

Residents appreciate quick, skilled maintenance and a strong community vibe with regular activities. Many have stayed years, citing reasonable all-inclusive rent. One tenant reported slow responses to a late-fee dispute and lease-renewal notice timing, forcing an unwanted lease renewal during recovery from surgery.

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Astra Avery Ranch
#70
67

Astra Avery Ranch

4.0(138)✓ Google-verified

Astra Avery Ranch appeals most to residents who value social staff and strong amenities but can overlook construction quality issues. Current management has improved communication and responsiveness compared to the prior team, yet persistent complaints about thin walls, drainage failures, and inconsistent pest control persist from long-term residents and recent movers.

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Lenox Grand
#71
62

Lenox Grand

3.8(81)✓ Google-verifiedPublishes prices

Lenox Grand splits sharply: residents praise attentive leasing staff (particularly Xavier, Dusty, Kyli, and Jessica), attractive amenities, and spacious apartments, but multiple recent tenants report security deposits not refunded 4-5 months after move-out despite lease terms promising 30 days. Security concerns include a gate left open for months and an attempted vehicle theft. Management appears split between new staff earning strong marks and unresolved deposit disputes under prior leadership.

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Highline Apartments
#72
61

Highline Apartments

3.6(141)✓ Google-verified

Most residents praise Highline's fast maintenance response and welcoming staff, with many citing the clean grounds, pet policies, and easy access to the Domain and major roads. Newer or longer-stay residents consistently recommend it, but a vocal minority report finding trash and roaches during tours, accounting mistakes on old accounts, and occasional amenity closures that disappointed some. Staff member Lyyza is named repeatedly for leasing assistance. Emergency maintenance has responded within an hour, even at night. Flex billing is available. The neighbourhood appeals to those with dogs, and the covered parking and gated entry add convenience. Wall soundproofing remains a weakness for sensitive sleepers.

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Springs at Lakeline
#73
67

Springs at Lakeline

3.9(288)✓ Google-verified

Residents consistently praise the maintenance crew (Vincent, Alberto Lopez) for speed and quality work, and leasing staff (Michaela, Veronica, Smyrna) for professionalism and communication. The community feels quiet, clean, and well-kept. Pet owners value the play area and spa, though DNA registration fees have drawn criticism. Parking is the defining tension: limited spaces force strict towing policies that frustrate residents with frequent guests. Move-out costs alarm long-term residents who report unexpectedly high charges despite using the Pack and Go service, citing aggressive damage assessments for normal wear. Several residents note undisclosed fee creep over lease renewals. The complex shines for short-term stability and responsive staff but requires caution on lease-end practices and transparency around rising charges. Strong for dog owners seeking amenities and for those with predictable visitor patterns, less suitable for residents anticipating frequent guests or concerned about long-term affordability.

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The Robinson on Melrose
#74
66

The Robinson on Melrose

4.3(35)✓ Google-verified

Most residents praise the quiet, well-maintained apartments and Katy's responsive management. A recent change in staff sparked frustration over parking policy enforcement and treatment by new management, creating a sharp divide in current satisfaction.

Affordable & Section 8 HousingLuxury Apartments
Cottages At Well Branch
#75
72

Cottages At Well Branch

4.2(214)✓ Google-verified

Strong staff and quick maintenance responses earn loyalty from many residents, though persistent pest issues, aging bathrooms and kitchens, and tight pricing undermine the appeal. The 4.2 rating reflects a split: families and long-term tenants prize the community feel and reliable service, while others struggle with cracks that let bugs in and find the dated interiors hard to overlook.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Auro Crossing
#76
62

Auro Crossing

3.6(249)✓ Google-verified

Auro Crossing shows a sharp divide: recent arrivals of new management and staff have won strong praise for responsiveness and care, yet ongoing issues with cleanliness, rule enforcement, and past staff behavior continue to frustrate residents. Units themselves draw compliments, but common areas, pest problems, and inconsistent communication between office and maintenance leave some tenants questioning their stay.

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Ellwood at Lake Travis
#77
61

Ellwood at Lake Travis

3.6(622)✓ Google-verified

Leasing staff earn consistent praise for warmth and attentiveness, especially during move-in. Maintenance response improves once a work order is filed, and many residents feel safe and enjoy the pools. The real friction emerges with serious failures: HVAC units left unfixed for months despite multiple complaints, documented black mold that management refused to properly remediate, and a collapsed roof ignored for days. Gate security is spotty, parking tight, and management charges extra for WiFi and gate access that residents expected as included. Mixed reviews reflect a wide gap between front-office hospitality and backend maintenance accountability. Residents with minor requests, patience for slow email responses, and no health sensitivities may settle in fine. Those with urgent maintenance needs, immunocompromise, or high security expectations face real risk.

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Bexley at Anderson Mill
#78
65

Bexley at Anderson Mill

3.9(219)✓ Google-verified

Strong individual staff performances shine through. Leasing team members like Brandi, Somaya, and Jason earn consistent praise for patience and professionalism. The gym stays in good shape, and many residents report a genuinely quiet, safe vibe. However, serious infrastructure problems undermine the experience. Chronic flooding, mold, aging equipment (15-year-old AC units), and pest infestations languish without resolution despite repeated reports. Management charges residents for failures they did not cause, then dismisses follow-up complaints with minimal engagement. Thin walls amplify neighbor noise, and the property nickel-and-dimes through mandatory fees disguised as separate charges. For many, the gap between advertised amenities and actual maintenance is too wide to overlook. What makes this place appealing to some is quiet, friendly leasing staff and a peaceful setting that works well for families who do not encounter major repair issues. What frustrates others is the complete absence of urgency on flooding, mold, pests, and equipment replacement, paired with unaccountable billing practices.

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MAA Wells Branch
#79
64

MAA Wells Branch

3.8(281)✓ Google-verifiedPublishes prices

MAA Wells Branch attracts praise for maintenance staff who solve problems fast and thoroughly, and for property manager Melissa who genuinely advocates for residents. Yet the community struggles with inconsistent care: some issues languish months, appliances fail repeatedly, and a major flood damaged units while staff dismissed safety concerns. The experience depends heavily on which staff member you reach. Relief often comes through persistence, especially working with maintenance (particularly Adam) or escalating to Melissa. However, residents report the assistant manager dismisses problems, repairs get partially completed to close work orders, and disputes can drag on. One former applicant faced unexpected collection charges years after rejection.

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The James on Grand Avenue
#80
61

The James on Grand Avenue

3.7(101)✓ Google-verifiedPublishes prices

Half the reviews praise new units, attentive staff like Luis and Rakhi, and fair rates without extra fees. The other half cite roach problems, broken elevators, missed tour appointments, and aggressive behavior from some tenants and staff. Property upkeep works well; neighbor conduct and lease disputes do not.

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95Twenty
#81
61

95Twenty

3.6(176)✓ Google-verified

Half the reviews are glowing; half are furious. The maintenance crew (Randy, Joey) earns consistent praise for speed and professionalism, as do several leasing staff members (Alyson, Ivy, Victor, Kathy). But residents repeatedly report that management ignores promises, communication stalls, and the property deteriorates despite premium pricing. Pest problems, dirty pool, broken gym equipment, and overly expensive parking add to dissatisfaction. The complex itself is well-designed with modern kitchens and in-unit washer-dryers, but living conditions don't match the rent. A tenant's experience here hinges on management consistency. Some residents had seamless interactions; others endured unresponsive leasing offices and aggressive move-out charges. The location near Domain and tech corridors appeals to commuters, and the quiet, friendly neighborhood culture shows up repeatedly. However, residents cautious about accountability should look elsewhere.

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Gallery at Domain
#82
57

Gallery at Domain

3.4(469)✓ Google-verified

Long-term residents report strong community feel and reliable maintenance from named staff like Carlos and Yidier. However, newcomers and those with issues face a stark contrast: cockroach and ant infestations, broken parking garage doors, package theft, non-functional door locks that trigger expensive lockout fees, and office staff who dismiss serious complaints or go unresponsive for months. The property sits on a divide. Some experience quick maintenance responses and good amenities; others describe toxic mold, unresolved maintenance requests, confrontational office interactions, and billing despite damage. Pest control and facility upkeep appear inconsistent across units and time.

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Toscana
#83
66

Toscana

3.9(309)✓ Google-verified

Strong individual staff like Dawson and David earn five-star praise for leasing help and follow-up, yet the same complex earns one-star reviews for management's indifference to serious problems. Residents report pest infestations, chronic noise disturbances, dirty breezeways, and brushed-off complaints despite photo and video evidence. Management assigns blame to residents instead of addressing root issues. Those who praise the property cite the pool, events, and select employees; those who complain cite a gap between marketing photos and ground-truth conditions, plus a management structure that appears fragmented between helpful front-line staff and unresponsive office decision-makers. Management inconsistency and a troubling pattern of noise complaints being triaged to resident relocation rather than enforcement stand out. Resident feedback suggests the complex has deteriorated over time, with some long-term tenants noting it was better-maintained two years ago. Towing policy conflicts add friction with a contractor that benefits from aggressive enforcement.

Affordable & Section 8 HousingLuxury Apartments
Austin Waters at Tech Ridge
#84
66

Austin Waters at Tech Ridge

4.0(108)✓ Google-verifiedPublishes prices

Most residents report consistently fast maintenance and helpful, communicative staff who handle requests same-day or next-day. However, a significant minority faced steep move-out charges they dispute, with management allegedly refusing to justify or provide proof of damage claims totaling hundreds or thousands of dollars.

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Lakeline Parmer Lane Apartments
#85
65

Lakeline Parmer Lane Apartments

3.6(268)✓ Google-verifiedPublishes prices

Lakeline Parmer Lane draws strong praise for its friendly staff and well-maintained spaces, with leasing agents Tabitha, Abby, and Maria standing out for attentiveness. Residents and prospects report smooth move-ins and find pricing reasonable. However, complaints point to maintenance neglect (filled hot tub, broken utilities) and surprise charges at move-out, which undercut the overall experience.

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Bexley at Tech Ridge Apartments
#86
66

Bexley at Tech Ridge Apartments

3.9(195)✓ Google-verified

Maintenance staff, especially Beto, earn consistent five-star praise for speed and professionalism. Office staff Valerie and Ashley receive similar marks for attentiveness. However, a long-term resident reported severe German roaches across multiple buildings requiring repeated pest control treatments, car break-ins, and neglected common areas, which they advise future renters to weigh seriously. The property offers studios through three-bedroom units with amenities including pool, fitness center, and pet spa. Reviewers note affordable rent. The split between five-star and one/two-star reviews reflects vastly different experiences, likely tied to infestation status and individual building conditions.

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Churchill Crossing
#87
65

Churchill Crossing

3.8(199)✓ Google-verified

Staff members like Eva, Erika, and Cleisy earn consistent praise for friendliness and attentiveness, and some tenants report trouble-free stays. However, chronic hot water failures define the experience for others: multiple residents endured outages lasting days to a week, with management refusing compensation and citing lease terms. Maintenance takes weeks to respond to repeated plumbing complaints, and residents report inaccurate fee charges and dismissive communication from the leasing office. The complex is described as old with aging infrastructure, which reviewers acknowledge explains some problems but not the slow response times. Parking lot resurfacing left spaces badly uneven, and a single dumpster serves three buildings. Residents recommend documenting all issues in writing, requesting copies of the lease before signing, and asking current tenants specifically about plumbing reliability before committing.

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Copperline at Village Oaks Apartments
#88
59

Copperline at Village Oaks Apartments

3.1(561)✓ Google-verified

Staff excellence masks deeper problems. Leasing agents like Halina, Yanet, and CJ earn repeated praise for patience and professionalism, and maintenance techs Adrian and CJ handle repair requests quickly. Yet residents report persistent issues: AC systems that freeze and leak, creating black mold; pest infestations; and management that enforces parking changes without warning, leaving tenants with $400 tow bills. One long-term resident notes that frequent ownership changes coincide with unpredictable fee structures, suggesting the business prioritizes new lease deals over tenant retention. Management responsiveness appears inconsistent. Some residents receive quick fixes; others wait weeks for major repairs or encounter dismissive responses to legitimate concerns. The company has been towed vehicles to undisclosed lots and resists accountability. For budget-conscious renters, the advertised low rates and lease incentives may offset these risks, but stability-focused residents should weigh the pattern of operational friction.

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Legends Lakeline Apartments
#89
59

Legends Lakeline Apartments

3.5(139)✓ Google-verified

Recent reviews show a property in transition. Long-term residents and newer arrivals praise the leasing staff (especially Chrissa and Charlotte) and note that maintenance has improved noticeably under the current team, with faster AC and appliance repairs. However, earlier complaints about unresolved work orders, trash accumulation, noise enforcement, and vehicle theft remain on record, with some reviewers citing dismissive management responses and communication gaps during a prior ownership change.

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The Ranch Apartments on Parmer Lane
#90
58

The Ranch Apartments on Parmer Lane

3.3(167)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, and families appreciate the amenities, schools, and quiet atmosphere. However, the leasing office draws sharp criticism for poor communication, rudeness, and inconsistent support. Recurring complaints include security failures (vehicle theft, break-ins), pest and mold issues, inadequate climate control in some units, and billing confusion. Experience varies sharply depending on which department residents interact with most.

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Milan Apartments
#91
57

Milan Apartments

3.4(238)✓ Google-verified

Five-star reviews spotlight staff like Yoan and Karla for fast, professional maintenance and genuine care, with some residents citing same-day fixes and friendly leasing interactions. The other half of reviews paint a troubling picture: broken security gates enable frequent car break-ins, roaches persist despite pest fees, AC systems leak and cool poorly despite repeated freon refills, forced internet service drops regularly, and walkways stay filthy while pool areas run chaotic. Maintenance response times vary wildly-some wait days, others praise same-day service-and residents report management ignores repeated requests for both security upgrades and building repairs. The 1996-built property needs investment, and its issues go beyond age into systemic neglect of safety and basic habitability. Staff competence exists but appears inconsistently applied. Named technicians deliver, yet coordination breaks down at the management level: AC leaks are patched rather than fixed, roach infestations recur despite weekly pest bills, security concerns get email reminders instead of gate repairs, and residents pursuing solutions encounter unavailable managers and silence. Pricing attracts North Austin renters priced out of newer complexes, and the leasing team earns genuine praise, but that goodwill erodes when residents face homelessness fears, drug odors, and unresolved safety hazards they cannot escape from their lease.

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The Standard at Domain Northside Apartments
#92
63

The Standard at Domain Northside Apartments

3.7(323)✓ Google-verifiedPublishes prices

Standard at Domain Northside draws consistent praise for its leasing team-Alexis, Nathan, Miranda, and Anthony earn particular recognition for knowledge and personal warmth during tours and move-ins. Recent months show marked improvement under new manager Victoria, with better communication and faster maintenance handling. However, structural problems persist: tenants report roaches in common areas, poor cleaning standards at move-in, and troubling delays on safety issues like lock repairs. Early-morning trash pickup noise has disrupted sleep for residents in Building B. The property shows strong bones but uneven execution across buildings and operations. Staff member Edwardo, Reiner, Emilio, and Jonny have earned commendations for responsive day-to-day maintenance. One tenant noted Victoria's shift toward accountability and organization since taking over. Yet complaints about cleanliness, pest control, and the speed of critical repairs suggest the operation struggles with consistency beyond the leasing desk.

Student HousingAffordable & Section 8 HousingLuxury Apartments
Village at Gracy Farms
#93
63

Village at Gracy Farms

3.7(225)✓ Google-verifiedPublishes prices

The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

Student HousingAffordable & Section 8 HousingPet-Friendly Apartments
The Loretta
#94
62

The Loretta

4.0(45)✓ Google-verifiedPublishes prices

Isaac the maintenance technician draws consistent praise for speed and care, and leasing staff like Cassie, Valerie, and Jasmine earn credit for patient communication. However, a vocal minority report serious problems: deposits held without explanation for months, alleged breaches of disability protections under HUD rules, and negligence when residents report theft or car break-ins.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Avery Oaks
#95
57

Avery Oaks

2.6(131)✓ Google-verifiedPublishes prices

Long-term residents praise Avery Oaks for clean grounds, helpful staff members like Martha and Ivonne, and solid upkeep. Newer residents report escalating problems: persistent noise complaints go unanswered, cars and garages face break-ins, packages disappear, and move-out billing feels punitive. The leasing office divides opinion sharply; some call staff rude and unresponsive, while others describe them as attentive and kind. The complex appears well-built, but management response to safety and quality-of-life concerns is widely seen as inadequate. Property condition remains a strength, but resident relations and security enforcement are clear weak points. Staff turnover may explain the polarized reviews; the same names (Martha, Ivonne) appear in glowing and scathing assessments. Families and those who prioritize a quiet or secure environment should consider elsewhere.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
District on La Frontera
#96
53

District on La Frontera

2.9(342)✓ Google-verifiedPublishes prices

Living here means dealing with widespread pest problems, delayed maintenance, and an unresponsive management team. The leasing office staff (particularly Luz) make a strong first impression during tours, but once the lease is signed, follow-through falls apart. Common complaints span the same grievances repeated across months without resolution: roaches and ants, broken amenities, maintenance requests marked complete but never done, and neighbors disturbing others with no management enforcement. Greystar manages the property and their stated amenities include a fitness center, multiple pools, and professionally finished units with stainless steel appliances and fireplaces. In practice, reviewers report the gym has been closed for nearly a year, pool water quality issues, and units lacking promised features like fireplaces or proper TV mounting space. Application fee is $99. The property is gated but has security gaps (hole in fence, office break-in with stolen checks).

Luxury ApartmentsStudent HousingSenior Living Apartments
Canyon Creek
#97
51

Canyon Creek

3.1(99)✓ Google-verified

Maintenance technicians like César and Alain earn consistent praise for responsiveness and skill. The grounds are genuinely quiet and tree-filled. But hidden charges dominate complaints: water bills split communitywide hit $70–$220+, utilities run over $200 monthly even in newer units, and move-out fees pile up unexpectedly. Residents report poor communication, structural wear (sagging balconies, 30-year-old toilets in renovated units), and pest issues including cockroaches and reported termites. Office staff vary sharply. Some residents praise Kate and Alex's coordination; others describe rude, unhelpful leasing agents and an outdated website. Transparency is a consistent sore point: lease terms and renovation scope are downplayed, leaving tenants surprised and frustrated after signing.

Luxury Apartments
Legends Lake Creek
#98
59

Legends Lake Creek

3.3(241)✓ Google-verified

Residents who deal with Chris Smith praise his patience and attentiveness during the leasing process and ongoing management. However, the complex faces serious maintenance failures: one resident reported a year-long roach infestation, nonfunctional dishwasher and dryer, and staff dismissal of the problem. Crime complaints include fires, gunshots, and weekly police visits. Office professionalism varies sharply, with some visitors turned away without seeing a unit. The low barrier to entry on price attracts residents, but upkeep and follow-through appear inconsistent across management transitions. Maintenance staff like Chris R. and Antonio receive individual praise, yet systemic issues linger and spread to other units.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
Beck at Wells Branch
#99
59

Beck at Wells Branch

3.3(467)✓ Google-verified

Strong maintenance teams handle repairs within hours and residents prize the quiet, attractive setting and amenities like the fitness center and pool. However, prospective tenants report phone lines that don't work and staff who vanish mid-application, while current residents describe undisclosed fees, pest sightings, and slow recovery from major issues like water damage.

Student HousingPet-Friendly ApartmentsLuxury Apartments
The Lantern
#100
59

The Lantern

3.4(253)✓ Google-verified

New management has shifted resident experience significantly: recent arrivals praise responsive communication, staff by name, and quick maintenance turnaround. Long-term residents and those arriving under prior leadership describe unreachable management, pest-infested units, and weeks-long repair delays. The complex sits at a turning point, with active landscaping and weekly cleanups now visible, but complaints about AC, pest control, and lock repairs persist in older reviews. Staff like Zina and Xena are individually named for going off-shift to help residents, yet the same residents report the broader organization still leaves work orders unfollowed.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
The Orion Apartments
#101
59

The Orion Apartments

3.5(174)✓ Google-verifiedPublishes prices

Location and affordability draw residents, but recurring pest, maintenance, and trash failures have made living conditions unlivable for many over the past two years. Multiple management changes and an AI-only contact system have compounded frustration. A new management team arrived in May 2026 and is visible on-site, taking tenant complaints seriously and making visible improvements to trash and transparency. Several long-term residents are cautiously optimistic, though promised repairs remain incomplete and rent is rising without unit upgrades. Staff members Gloria, Lisa, and Mason have earned praise for listening and effort; leasing agent Keshani and Selena handled intake smoothly. However, systemic maintenance backlog, pest control that is charged for but not delivered, and enforcement of valet trash fees continue to erode trust. The complex remains visibly neglected in common areas despite website claims of amenities and upgrades.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Terrastone Travesia Apartments
#102
59

Terrastone Travesia Apartments

3.7(206)✓ Google-verifiedPublishes prices

Strong leasing and maintenance support earn frequent five-star praise, with Florita Rivera repeatedly highlighted for her helpfulness and care. However, residents report a sharp drop in responsiveness after move-out, including disputed charges, communication failures, and one case of incorrect rental history reporting that damaged a tenant's credit.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Summit at Westwood Apartments
#103
58

Summit at Westwood Apartments

3.5(163)✓ Google-verifiedPublishes prices

Residents praise individual staff members like Kayla, Stormy, and Kristy for genuine effort to turn the community around, and several note the convenient location near schools and parks. However, a significant portion of recent reviews detail systemic failures: months without pest control despite tenant charges, summer-long pool closures, AC failures lasting five weeks, security deposit refusals, and work orders marked complete with no actual service. The shift to new management in late 2024 shows promise but has not yet resolved the backlog of deferred maintenance and billing issues that frustrated long-term residents. The property trades on student housing appeal with flexible payment and pet policies, yet chronic infrastructure problems (broken gates, poor HVAC maintenance) and fees for unavailable services undermine the value proposition. Those considering a move should weigh the improving staff against documented patterns of delayed repairs and service failures.

Student HousingLuxury ApartmentsPet-Friendly Apartments
DKLSoutions
#104
49 low data

DKLSoutions

4.2(81)✓ Google-verified

Allegre Point draws strong marks for layout, location, and older-era staff like Melinda and Kayla. Recent reviews show maintenance requests ignored for months and management dismissing concerns, suggesting service quality has declined over time.

Luxury Apartments
Parkside Apartments
#105
49

Parkside Apartments

2.5(84)✓ Google-verifiedPublishes prices

Parkside sits far below the luxury-apartments category average (2.5 vs. 4.02 rating). Nearly nine in ten reviews are one or two stars, dominated by accounts of roaches and cockroaches, persistent loud music and noisy neighbors, unresponsiveness from office staff, and repeated disputes over security deposits and billing. Multiple tenants report crime, including shootings, and describe management as hostile or absent. Maintenance staff occasionally earn praise for punctuality and politeness, but their fixes often do not stick; repeated service calls on the same issue are common. One recent tenant notes management's caring attitude. The bark park, pool, and fitness center are listed but reviewers rarely mention positive experiences with them, and the dog park is described as unsafe and dirty.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Oakville Apartments
#106
55

Oakville Apartments

3.4(264)✓ Google-verified

Units are spacious and some staff stand out, but tenants face recurring maintenance failures, security gaps, and an office that often ignores concerns. Water damage, ant infestation, broken AC, and leaking appliances get reported but go unfixed for weeks or months. Move-out charges appear and residents struggle to reach management for answers.

Student HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
San Marin Apartments
#107
54

San Marin Apartments

3.3(176)✓ Google-verifiedPublishes prices

A clear divide exists here: the maintenance crew consistently earns praise for speed and professionalism, while the front office and management create frustration at nearly every turn. Prospective residents struggle to reach leasing staff, current residents face hostile interactions with management, and departing tenants report devastating move-out charges that exceed deposits and damage credit scores. The location near North Loop is desirable, but hidden costs, poor communication, and management hostility make this a risky choice. Staff including Angel, Luis, and Miguel in maintenance are dependable and responsive even outside hours. However, understaffing in the leasing office leaves only one person covering tours and inquiries, while property manager Monica has been accused of yelling at residents, selective rule enforcement, discriminating against service dogs, and ignoring complaints. High summer utilities (expect $200 monthly), weak insulation on windows and doors, and documented mold issues add financial strain. Pet owners should know the dog park is rock-covered, not grass.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments

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Last updated 2026-07-17