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Marquis Lakeline Station

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 260 Google reviews · How we rank ›

3.9(260) 72 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Marquis Lakeline Station
Location
Avery Ranch-Lakeline, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
260
Ranking
#127 in Luxury Apartments
Best for
Pet owners and families seeking responsive maintenance and genuine community engagement in north Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff and maintenance stand out as the core strength here. Residents consistently name specific team members (Etienne, Osvaldo, Victor, Eladio) who handle leasing, repairs, and community engagement with genuine care. Maintenance requests close same-day or within hours, and the leasing office communicates via email and responds quickly. Apartments are spacious relative to rent, pools and green spaces appeal to pet owners, and neighbors describe feeling part of a neighborhood rather than just a complex.

A few residents flag aging infrastructure (inefficient AC units, older building age) and pet waste accumulation as management challenges. One renter needed a unit transfer due to noise but praised staff for accommodating the move. Overall, people stay multiple years because of the people and community feel, not just the amenities alone.

Praised for
  • responsive maintenance team
  • friendly, caring staff by name
  • spacious apartments for the price
  • pet-friendly amenities and community
  • quiet, well-maintained units
Watch-outs
  • aging building systems (AC inefficiency)
  • pet waste management issues
  • limited children's play areas
responsive-managementfriendly-staffwell-maintainedquiet-communitygreat-amenitiessafe-securegood-value
Best for: Pet owners and families seeking responsive maintenance and genuine community engagement in north Austin.
Think twice if: Aging AC systems and building infrastructure may require upgrades; pet waste accumulation on grounds can be an issue during peak seasons.

What this place gets right

  • Named staff who build genuine relationships (Etienne, Osvaldo, Victor, Eladio, Allison, Josh)
  • Same-day or next-day maintenance response
  • Spacious units at competitive price relative to square footage
  • Pet-friendly green spaces and pool amenities

Before you tour or apply

  • Leasing staff: Etienne, Ian Gonzalez, Allison, Josh
  • Maintenance technicians: Osvaldo, Victor, Eladio
  • Valet waste picking and compost option available
  • Email notifications for maintenance updates
  • Unit transfers offered to resolve neighbor noise complaints
  • Same-day to half-day resolution on maintenance requests

Resident ratings

Luxury Apartments
Spacious layout with good value relative to rent; aging AC units and building systems noted as inefficient.
Pet-Friendly Apartments
Pool and green spaces praised for pets; resident notes pet waste management challenges from irresponsible owners.
Townhome & Garden-Style Communities
Spacious units with abundant sunlight and green spaces create a neighborhood feel rather than typical complex density.

How it stacks up

  • Rated 3.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
167
4
19
3
12
2
10
1
52

FAQ

How quickly does maintenance respond?
Same-day or within a few hours for most requests. Several reviewers report half-day or next-day resolution.
Can I tour the property and get specific pricing help?
Yes. Leasing staff (Etienne, Ian Gonzalez, Allison) provide in-person tours and email quotes. The website offers virtual tours.
Is this a good community for pets?
Yes. Resort-style pool, green spaces, and pet-friendly grounds are available. One resident notes that pet waste from other owners can be an issue.

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Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

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Last updated 2026-09-08