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Parkside Crossing Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 188 Google reviews · How we rank ›

3.6(188) 71 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Parkside Crossing Apartments
Location
Willow Run, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
188
Ranking
#132 in Luxury Apartments
Best for
Families seeking quiet, well-maintained community with responsive staff and nearby schools.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

For two years or more, families at Parkside Crossing experience quiet, well-kept grounds with attentive staff who fix maintenance issues within days. The resort-style pool, pet park, fitness center, and playground draw locals, and both long-term residents and newcomers praise the responsive leasing team, especially Sarah and Tina.

Maintenance requests typically resolve within two business days. The property sits conveniently between downtown Austin and Round Rock, with nearby schools and shops. Residents consistently note the peaceful atmosphere and the staff's professional, welcoming approach to concerns and day-to-day needs.

Praised for
  • clean, well-maintained grounds
  • responsive, helpful staff
  • fast maintenance response
  • great amenities and location
  • peaceful, family-friendly community
well-maintainedresponsive-managementfriendly-staffclean-common-areasquiet-communitygreat-amenitiessafe-securegood-value
Best for: Families seeking quiet, well-maintained community with responsive staff and nearby schools.

What this place gets right

  • Maintenance resolved within 2 business days
  • Named staff Sarah and Tina recognized for hospitality
  • Pet park with wash station on-site
  • Quiet Willow Run location near downtown and Round Rock

Before you tour or apply

  • Leasing agents Sarah and Tina consistently praised by residents
  • Maintenance issues typically resolved within 2 business days
  • Pipeline damage from washing machine setup repaired in under 2 hours
  • On-site pet park with wash station
  • Recently renovated pool area

Resident ratings

Luxury Apartments
Residents consistently praise spacious apartments, recent renovations (pool area), and convenient location as good value for the market.
Pet-Friendly Apartments
Pet park with wash station available on-site; families appreciate proximity of nearby dog park in the community.

How it stacks up

  • Rated 3.6 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Score
Star rating 10
Review volume 99
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Breaking down the ratings

5
100
4
16
3
12
2
12
1
48

FAQ

How quickly does maintenance respond?
Maintenance issues are typically resolved within 2 business days, and emergency repairs like a recent pipeline issue were fixed in under 2 hours.
Is the community pet-friendly?
Yes. The property has a pet park with wash station on-site, and residents note nearby dog parks in the surrounding area.
What amenities are available?
Resort-style pool, fitness center, pet park with wash station, community playground, sand volleyball, business center, and poolside lounge.
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Last updated 2026-09-22