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The Nine on Shoreline

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 168 Google reviews · How we rank ›

4.0(168) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing
The Nine on Shoreline
Location
Willow Run, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Affordable & Section 8 Housing
Reviews
168
Ranking
#108 in Luxury Apartments
Best for
Pet owners seeking responsive management and modern finishes in a quiet community

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Residents consistently praise the staff, especially Elizabeth and Nancy, for responsiveness and professionalism. Apartments are modern and well-maintained, with strong pet amenities including a dog park. Most appreciate the quiet, clean community feel and quick maintenance response. A smaller group disputes deposit handling and has raised concerns about maintenance entry procedures and neighbor noise; one resident felt unheard during dispute resolution, though management did offer unit transfer at the same rate.

Praised for
  • responsive staff
  • modern apartments
  • fast maintenance
  • pet amenities
  • safe community
  • clean grounds
Watch-outs
  • deposit disputes
  • maintenance entry concerns
  • noise issues
  • dog wash limitations
responsive-managementwell-maintainedfriendly-staffquiet-communityclean-common-areasgood-value
Best for: Pet owners seeking responsive management and modern finishes in a quiet community
Think twice if: Concerned about deposit handling or need flexibility with maintenance access; one resident reported dispute over end-of-lease charges

What this place gets right

  • named responsive staff (Elizabeth, Nancy)
  • modern finishes and fast maintenance
  • strong pet amenities including dog park
  • good value for two-bedrooms (low-income options noted)
  • quiet, well-maintained grounds

Before you tour or apply

  • Staff named: Elizabeth, Nancy, Sakeenah (highly praised across multiple reviews)
  • Dog park with pet stations; dog wash is manual spigot setup (hot water/concrete limiting in summer)
  • Attached garages and fenced yards available
  • Two-bedroom options marketed at prices for low-income households
  • Maintenance response described as fast by multiple residents
  • Management offered unit transfer at same price during dispute

Resident ratings

Luxury Apartments
Modern finishes, spacious layouts, and well-maintained common areas praised; one resident questioned deposit handling at move-out
Pet-Friendly Apartments
Dog park and pet stations well-received; manual dog wash setup limits summer usability
Affordable & Section 8 Housing
Two-bedroom pricing noted as reasonable; marketed for low-income households

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 97
Review recency 100
Review sentiment 66
Profile completeness 100
Verification 30

Breaking down the ratings

5
114
4
12
3
5
2
5
1
32

FAQ

Does The Nine have pet facilities?
Yes. The community includes a dog park, pet stations, and is pet-friendly. However, the dog wash is a manual hose and spigot setup, which may be uncomfortable to use in summer due to hot water and concrete.
How responsive is maintenance?
Residents report fast maintenance response and staff help with issues. Elizabeth and Nancy are frequently mentioned by name for their responsiveness to maintenance and administrative questions.
What parking options are available?
The community offers covered parking and attached garages, with garage units typically available but at higher rates than standard covered parking.

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Last updated 2026-09-22