Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
Cala Apartments logo

Cala Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 222 Google reviews · How we rank ›

4.8(222) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Cala Apartments
Location
Dittmar-Slaughter, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
222
Ranking
#87 in Luxury Apartments
Best for
Professionals and small households seeking responsive, attentive property management and pet-friendly amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently describe a complex where maintenance staff answer requests almost immediately and staff know residents by name. The standout is Bobby from maintenance, repeatedly praised for showing up same-day, calling ahead, and handling unusual requests without hesitation.

Most residents report the community feels peaceful and well-maintained despite its busy location. Amenities like the two-level gym, dog wash, and spin studio draw strong approval. One resident did raise safety concerns tied to neighbor conflicts and venue noise next door, unresolved after multiple police calls.

Praised for
  • responsive maintenance team, especially Bobby
  • quick resolution of repair requests
  • welcoming and attentive staff
  • safe, quiet, peaceful community
  • strong amenities and floor plans
Watch-outs
  • noisy adjacent venue during festivals
  • unresolved neighbor disputes and noise complaints
responsive-managementwell-maintainedfriendly-staffquiet-communitygreat-amenities
Best for: Professionals and small households seeking responsive, attentive property management and pet-friendly amenities.
Think twice if: Sensitive to noise; the neighboring venue hosts events that some residents report as disruptive during festivals.

What this place gets right

  • same-day or next-day maintenance response
  • named maintenance supervisor (Bobby) known for going above and beyond
  • two-level fitness center and game amenities
  • pet-friendly with on-site dog wash

Before you tour or apply

  • Bobby, maintenance supervisor, consistently praised for same-day response, calling ahead before visits, and resolving unusual requests (unplugging appliances, replacing toilet seats next morning)
  • Staff members named: Charity (leasing), Elaine (leasing), Jake (staff)
  • Maintenance team conducts thorough move-in walkthroughs to prevent future issues
  • Toilet seat replaced next morning after hair dye incident

Resident ratings

Luxury Apartments
Strong approval of floor plans, two-level gym, and overall build quality.
Pet-Friendly Apartments
On-site dog wash praised as part of strong amenities package.

How it stacks up

  • Rated 4.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

What keeps coming up

lease findinghelpful staffresponsive staffquick maintenancemaintenance teambeautiful apartmentswelcoming atmosphereclean propertyquick issue resolutionleasing staff

How we scored this

How We Score
Star rating 81
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Breaking down the ratings

5
203
4
5
3
2
2
2
1
10

FAQ

How quickly does maintenance respond to requests?
Bobby and the maintenance team typically respond same-day or next-morning; residents report getting replies almost immediately to texts and work orders.
Is there a dog wash on-site?
Yes, Cala has a dog wash facility available for residents.
Are there fitness facilities?
Yes, including a two-level fitness center, spin studio, yoga studio, and game room with billiards, shuffleboard, and arcade games.
Request a quote

Similar apartment complexes nearby

The Martingale
75

The Martingale

4.2(201)✓ Google-verifiedPublishes prices

Most residents praise the leasing team, especially Shannon, Jackie, and front desk staff like Chantel and Julia, for patient and thorough help during tours and applications. The complex offers well-designed recreational spaces, clean units, and responsive management for day-to-day concerns. However, two recent one-star reviews flag serious issues: misleading promotional offers that change at signing, excessive move-out fees ($100+ monthly impact), and declining maintenance under new management. Common area cleanliness, building security, and valet trash service are also mentioned as problematic. The experience appears to depend heavily on timing and which staff member you encounter.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile
Bridge at Monarch Bluffs Apartments
69

Bridge at Monarch Bluffs Apartments

4.1(302)✓ Google-verifiedPublishes prices

Renee, Alyssa, and Stephanie draw consistent praise for patient, professional leasing tours and quick responses. However, after move-in, the property struggles sharply with maintenance responsiveness and communication. Residents report ignored work orders, ongoing repairs (AC leaks, short hot water, plumbing backups), multiple management turnover, and lost documents. One long-term resident described paying luxury prices without luxury service and questioned the legitimacy of five-star reviews.

Luxury ApartmentsPet-Friendly Apartments
View profile
Southpark Crossing Apartments
68

Southpark Crossing Apartments

4.0(207)✓ Google-verified

Front-office and leasing staff (Isaiah and Cassie named frequently) earn consistent praise for attentiveness during tours and the move-in process. Long-term residents report maintenance arrives quickly and fixes problems right the first time, while facilities like the pool and fitness center stay well-maintained. The drawbacks surface across complaints: traffic bottlenecks on the I-35 frontage road dominate frustration, cleanliness of common areas is inconsistent, and some residents cite slow responses when problems do arise. The split between five-star loyalty and one-star departures suggests the experience depends heavily on which property manager you encounter and whether noise and traffic affect your unit. Staff professionalism stands out as Southpark's strongest asset. One long-term resident praised the maintenance team's turnaround time (typically one day) and accuracy, and multiple reviewers highlighted the kitchen layout, spacious balconies, and proximity to Southpark Meadows shopping as selling points. However, management responsiveness has been questioned; one resident reported being charged a late move-out fee despite providing hospital documentation, and several cite property managers as dismissive. Walls are thin enough that neighbor noise is a recurring issue.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08