
Bexley at Whitestone
The leasing team here earns consistent praise for being friendly, responsive, and informative during the signing process, with staff members like Toby, Adriana, and Alma frequently mentioned by name. The community itself appeals to remote workers who value quiet living, and amenities like the resort-style pool and dog park draw positive responses. However, recent residents report serious operational gaps. Multiple tenants encountered cockroach infestations, dirty or broken units at move-in, and slow-to-nonexistent maintenance fixes, with management deflecting responsibility rather than solving problems. Valet trash service has missed pickups and generated disputed charges. One prospective tenant waited an hour for two consecutive scheduled tours that did not happen. The gap between the leasing experience and actual occupancy is striking and concerning.

