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Baxter at Westwood

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 405 Google reviews · How we rank ›

4.2(405) 77 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Baxter at Westwood
Location
Anderson Mill, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
405
Ranking
#229 in Luxury Apartments
Best for
Families and professionals seeking a quiet, well-managed community with responsive maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

Compare: Baxter vs Yardhomes Trailside — Which Townhome Wins?

What we found

Long-term residents consistently praise the staff's responsiveness and the quiet, well-maintained community feel. Ale and the leasing team earn repeat mentions for going above and beyond; maintenance tackles repairs promptly and thoroughly rather than applying quick fixes. Pools, grounds, and common areas stay clean. One significant caveat: a new resident found the apartment dirty on arrival and required 20 maintenance requests in two weeks, suggesting move-in inspections need tightening.

Praised for
  • responsive maintenance and quick repairs
  • friendly and attentive staff
  • quiet community
  • well-maintained amenities and grounds
  • family-oriented atmosphere
Watch-outs
  • unclean move-in condition
  • inadequate pre-move walkthrough and inspection
  • rocky start despite later recovery
responsive-managementfriendly-staffquiet-communitywell-maintainedclean-common-areas
Best for: Families and professionals seeking a quiet, well-managed community with responsive maintenance.
Think twice if: New residents should expect a careful move-in walkthrough; recent arrivals have encountered dirty units and heavy maintenance backlogs.

What this place gets right

  • responsive and thorough maintenance
  • attentive leasing and management team
  • quiet, family-oriented community

Before you tour or apply

  • Staff member Ale named for going above and beyond with relocating residents
  • Leasing team listens to resident concerns and addresses them rather than applying temporary fixes
  • Maintenance staff completes repairs thoroughly and quickly
  • On-site dog park and swimming pools maintained to high standard
  • Community hosts family events

Resident ratings

Pet-Friendly Apartments
On-site dog park praised as well-maintained amenity.
Townhome & Garden-Style Communities
Townhomes described as comfortable with good amenities; one move-in had serious cleanliness issues.

How it stacks up

  • Rated 4.2 against a 4.08 average across the 242 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
311
4
10
3
6
2
14
1
64

FAQ

What's the move-in process like?
Management (including staff member Ale) prioritizes careful relocation support. However, one recent resident found the unit dirty and required extensive maintenance post-move-in; requesting a thorough pre-arrival walkthrough is advisable.
Are pets welcome?
Yes. The complex features an on-site dog park and is pet-friendly.
How quickly does maintenance respond?
Reviewers report maintenance staff is responsive and quick with repairs, addressing issues thoroughly rather than applying temporary fixes.
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West Cove Apartments

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West Cove offers budget-friendly rentals in Anderson Mill with occasional specials, but reviews consistently flag slow maintenance response (repairs waiting months) and management that is hard to reach. Move-out disputes over normal wear and tear, bed bug incidents handled as tenant responsibility, and pest problems make this a case where low upfront rent may not reflect true cost of occupancy.

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Chesapeake
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Chesapeake

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Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

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The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

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Last updated 2026-09-08