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Baxter at Westwood

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 406 Google reviews · How we rank ›

4.2(406) 77 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities
Baxter at Westwood
Location
Anderson Mill, Austin
Services
Pet-Friendly Apartments, Luxury Apartments, Townhome & Garden-Style Communities
Reviews
406
Ranking
#48 in Pet-Friendly Apartments
Best for
Professionals and families seeking a quiet, pet-friendly townhome with responsive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

Compare: Baxter vs Yardhomes Trailside — Which Townhome Wins?

What we found

Long-term residents and relocating professionals consistently report a welcoming, low-noise environment with staff who respond quickly to problems and follow through on repairs. The property hosts regular community events and maintains clean pools; friendly leasing and maintenance teams are named as standout strengths.

One recent arrival encountered a deeply unclean unit on move-in and submitted 20 maintenance requests within two weeks, though the team addressed them. This highlights a gap in pre-occupancy readiness. Most residents credit the community's family feel and quiet atmosphere as key reasons they renew leases year after year.

Praised for
  • friendly and responsive staff
  • quiet, peaceful community
  • well-maintained common areas
  • family-oriented atmosphere
  • prompt maintenance service
Watch-outs
  • units not move-in ready
  • insufficient pre-lease inspection
  • cleanliness issues on arrival
responsive-managementwell-maintainedquiet-communityfriendly-staffrenovated-units
Best for: Professionals and families seeking a quiet, pet-friendly townhome with responsive management.
Think twice if: Units may arrive dirty or incomplete; confirm move-in readiness and inspection before occupancy.

What this place gets right

  • on-site dog park for pets
  • quiet, family-oriented community
  • responsive maintenance and leasing staff
  • move-in specials and competitive pricing

Before you tour or apply

  • Staff member Ale noted for going above and beyond during relocations
  • Leasing team conducts community events for children
  • Maintenance responds quickly and completes repairs rather than temporary fixes
  • Six-year and one-year resident testimonials highlight long-term satisfaction
  • One resident submitted 20 maintenance requests in first two weeks of occupancy

Resident ratings

Pet-Friendly Apartments
On-site dog park praised as convenient amenity for residents with dogs.
Townhome & Garden-Style Communities
Townhomes comfortable with private patios, in-home washer-dryer, and fireplace; one resident reported severe cleanliness on arrival.
Luxury Apartments
Coworking space and fitness center valued by professionals; pools kept clean.

How it stacks up

  • Rated 4.2 against a 4.07 average across the 252 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
312
4
10
3
6
2
14
1
64

FAQ

Is the community pet-friendly?
Yes. The community has an on-site dog park and welcomes pets.
What amenities are included?
Swimming pools, 24-hour fitness center, dog park, coworking space, and fully equipped kitchens with in-home washer-dryer and fireplace in townhomes.
How responsive is the maintenance team?
Multiple residents report quick response times and permanent fixes rather than temporary patches. One resident's 20 requests were all addressed within two weeks of move-in.
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Similar apartment complexes nearby

West Cove Apartments
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West Cove Apartments

3.8(14)✓ Google-verifiedPublishes prices

West Cove offers budget-friendly rentals in Anderson Mill with occasional specials, but reviews consistently flag slow maintenance response (repairs waiting months) and management that is hard to reach. Move-out disputes over normal wear and tear, bed bug incidents handled as tenant responsibility, and pest problems make this a case where low upfront rent may not reflect true cost of occupancy.

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Chesapeake
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Chesapeake

3.4(77)✓ Google-verified

Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

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The Lantern
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The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

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Last updated 2026-09-22