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Woodstone

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 121 Google reviews · How we rank ›

4.3(121) 75 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury ApartmentsPet-Friendly Apartments
Woodstone
Location
Westover Hills, Austin
Services
Student Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
121
Ranking
#33 in Student Housing
Best for
First-time renters and pet owners seeking a quiet, staff-attentive community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Long-term residents and first-time renters consistently praise Woodstone's quiet setting and staff warmth, particularly Elizabeth and maintenance workers like Rodney and Christian who respond quickly and go above and beyond. However, some critical repairs linger for months (AC units, water heater problems, exterior damage), and shared spaces like the laundry room go uncleaned; noise complaints suggest management struggles to enforce quiet standards despite trying.

The complex appeals to student renters and pet owners seeking a calm neighborhood near schools, but expect occasional hiccups with office accessibility and be prepared that building age shows. Staff names surface repeatedly as the real draw here.

Praised for
  • responsive maintenance (Rodney, Christian, Erik)
  • friendly, attentive staff (Elizabeth, Liz, Avery)
  • quiet, peaceful community
  • pet-friendly apartments
  • clean common areas
Watch-outs
  • slow response to repairs (AC, water heater, exterior wall)
  • poor office availability (out to lunch during posted hours)
  • dirty laundry room not maintained
  • noisy neighbors, ineffective noise enforcement
responsive-managementfriendly-staffquiet-communitywell-maintainedslow-maintenancenoisy-neighbors
Best for: First-time renters and pet owners seeking a quiet, staff-attentive community.
Think twice if: You need urgent AC or water heater repairs; maintenance can be slow despite good staff. Noise enforcement is weak if neighbors are disruptive.

What this place gets right

  • Named, responsive maintenance team (Rodney, Christian, Erik)
  • Strong leasing staff (Elizabeth, Avery, Liz) praised for patience and responsiveness
  • Quiet, peaceful community close to schools
  • Pet-friendly with multiple pet owners satisfied

Before you tour or apply

  • Maintenance staff named: Rodney (actively working on long-term repairs), Christian (weekend emergency AC fixes), Erik (quick response), Caesar
  • Leasing staff named: Elizabeth (highly praised, 18-year resident calls her out, responsive on move-in), Liz (front desk, stellar service), Avery (patient walk-in tours)
  • Laundry room chronically dirty despite tenant complaints over a year plus
  • Exterior balcony wall damage reported in October, still unfixed in July (nine months)
  • AC units break constantly in some units; no hot water in kitchen reported in one unit due to missing water heater
  • Pool closed all prior summer in at least one year
  • Leasing office occasionally closed during posted hours (out to lunch during 9-6 posting)
  • Garbage disposal charge of $25 monthly with collection delays reported

Resident ratings

Student Housing
Strong draw for first-timers seeking attentive, patient leasing staff and quiet study environment near schools. Maintenance responsiveness is the standout strength, though repair timelines on major issues slip.
Pet-Friendly Apartments
Genuinely pet-friendly; multiple reviewers with cats and dogs praise the environment. No pet-specific complaints in reviews.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

How we scored this

How We Score
Star rating 50
Review volume 91
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
91
4
6
3
5
2
5
1
14

FAQ

Are apartments pet-friendly?
Yes. Their website lists pet-friendly apartments, and multiple residents report living happily with cats and dogs.
What are the leasing office hours?
Posted hours are 9 AM to 6 PM, seven days a week. One reviewer found them closed for lunch during daytime hours, so call ahead.
How quickly does maintenance respond?
Varies. Some requests (AC emergencies) are handled same-day or on weekends; others (exterior wall damage, laundry room cleaning) go months unresolved.
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Last updated 2026-09-08