Austin Apartment Reviews Guide
Menu

Marquis at Caprock Canyon

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 134 Google reviews · How we rank ›

4.1(134) 72 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly Apartments
Marquis at Caprock Canyon
Location
Spicewood Summit, Austin
Services
Student Housing, Pet-Friendly Apartments
Reviews
134
Ranking
#9 in Student Housing
Best for
Students and young professionals seeking quiet, nature-focused living with responsive maintenance and below-average rent.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Long-term residents repeatedly highlight fast maintenance response, a quiet nature-filled setting with deer, and genuine staff who make move-in stress-free. The community delivers on pool, gym, and walking trail amenities while keeping costs below category average.

However, new or departing tenants report unfair move-out charges (one charged $1,000 for a nail), security concerns from unmanned gates enabling car break-ins, and interiors that feel outdated relative to rent. Annual price hikes stack friction when management shrugs at deteriorating conditions rather than invest in the property.

Praised for
  • responsive maintenance (24 hours or less)
  • peaceful natural setting with wildlife
  • friendly staff and management
  • well-maintained grounds and amenities
Watch-outs
  • security gaps (open gates, car break-ins)
  • excessive move-out fees
  • outdated interiors and appliances
  • annual rent increases despite aging complex
responsive-managementwell-maintainedquiet-communitygreat-amenitiesfriendly-staffsafe-secureslow-maintenance
Best for: Students and young professionals seeking quiet, nature-focused living with responsive maintenance and below-average rent.
Think twice if: Anyone worried about security (gates left open enable break-ins) or moving out soon (move-out charges cited as excessive and unpredictable).

What this place gets right

  • Fast maintenance response (24 hours or less)
  • Quiet nature setting with wildlife viewing
  • Pool and gym amenities with walking trails
  • Friendly, transparent staff

Before you tour or apply

  • Jade (community director) noted for welcoming tour approach rather than overly scripted sales pitch
  • Maintenance staff completes requests within 24 hours according to residents
  • Pool closed Mondays for cleaning
  • Two gym areas available
  • Walking trail behind complex
  • First floor units have hardwood flooring with carpeted bedrooms
  • Washer and dryer connections (not in-unit)
  • Oval soaking tubs mentioned on website

Resident ratings

Student Housing
Long-term residents praise responsive management and peaceful setting; new residents report move-out fee shock and security lapses.

How it stacks up

  • Rated 4.1 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 92
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
91
4
11
3
3
2
11
1
18

FAQ

How fast do maintenance requests get handled?
Most residents report service within 24 hours of submitting a request; many within a day or two.
What outdoor amenities are available?
Pool, gym, walking trail behind the complex, and common areas. Pool is closed Mondays for cleaning.
Are pets allowed?
Yes, their website lists pet-friendly apartments as an option.

Similar apartment complexes nearby

Woodstone
75

Woodstone

4.3(121)✓ Google-verified

Long-term residents and first-time renters consistently praise Woodstone's quiet setting and staff warmth, particularly Elizabeth and maintenance workers like Rodney and Christian who respond quickly and go above and beyond. However, some critical repairs linger for months (AC units, water heater problems, exterior damage), and shared spaces like the laundry room go uncleaned; noise complaints suggest management struggles to enforce quiet standards despite trying. The complex appeals to student renters and pet owners seeking a calm neighborhood near schools, but expect occasional hiccups with office accessibility and be prepared that building age shows. Staff names surface repeatedly as the real draw here.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Marquis at Treetops
73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

Student HousingLuxury ApartmentsPet-Friendly Apartments
Westdale Creek
54

Westdale Creek

3.1(151)✓ Google-verified

Half the ratings are five-star, but the other 42 percent fall to one or two stars, driven by sustained complaints about mold, pest infestations, and management's refusal to grant lease breaks even when tenants have doctor-confirmed health problems. Several long-term residents describe years of mold in carpets and air vents that caused respiratory illness, joint pain, ear infections, and permanent tinnitus. Pest control failures are equally severe, with tenants reporting roaches in refrigerators, fleas in bathrooms, and contamination affecting pets' health. Scattered positive reviews praise staff friendliness and maintenance speed, and new or temporary residents sometimes tolerate the conditions for the low rent. The property also suffers frequent water shutoffs and flooded units on lower levels. Management's pattern of denying lease terminations and refusing repairs, documented across multiple reviews, appears to be the core driver of the property's deeply mixed reputation.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08