Luxury Apartments in Austin, TX

Page 2 of 5: businesses ranked 101-200 of 436. Start from the top.

The Bowen

#101

67

The Bowen

4.1(107)✓ Google-verified

The Bowen attracts long-term residents who prize its walkable location and modern unit finishes, particularly the Elfa closet systems. However, the experience splits sharply: those content with units report helpful staff and community events, while others cite systemic problems including poor ventilation (CO₂ often well above safe levels), broken elevators, unreliable access fobs, missing packages, and disputed move-out charges averaging thousands of dollars. Management is praised for responsiveness during leasing but criticized for dismissiveness post-move-in and silence on security lapses like vehicle thefts from the garage.

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Travesia Apartments

#102

70

Travesia Apartments

4.1(307)✓ Google-verified

Maintenance responses here are fast and personalized, with staff like Chris, Marco, and Ray earning repeat praise for same-day fixes. However, the building itself shows neglect: walls and floors need cleaning, the pool collects debris and bugs, and office staff encounters range from unpleasant to predatory, with complaints about miscellaneous fees, lost records, and pest issues left unaddressed.

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Esperanza Domain

#103

70

Esperanza Domain

4.1(246)✓ Google-verifiedPublishes prices

Visitors and residents consistently praise staff warmth and maintenance responsiveness, with move-ins and tours handled smoothly by leasing team members like Alex and Kaitlyn. The pool, location, and amenities earn regular compliments. However, parking garage crime has escalated, the app-based entry system has failed residents, and a shift in management tone has left some residents frustrated with billing transparency, conflict resolution, and follow-up on maintenance requests. Several recent applicants report being charged $350 application fees without clear documentation or confirmation, facing collection threats when they disputed charges. One long-term resident noted that morale declined after a management change, with communication becoming defensive rather than solution-focused. Another faced a vehicle tow after brief unloading and described the response as dismissive rather than helpful.

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AMLI Lakeline

#104

70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

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Medina Highlands

#105

67

Medina Highlands

4.0(167)✓ Google-verifiedPublishes prices

Five-star reviewers praise staff responsiveness, location, and amenities, but a surge of one-star reviews in recent weeks centers on repeated false fire alarms disrupting sleep at all hours, compounded by neglected trash rooms, roaches, and thin construction that amplifies noise. While management addresses maintenance requests quickly, residents say basic livability problems persist despite repeated complaints. Technical issues include poorly wired ethernet ports capping fiber speeds at 100mbps, garage doors left open, and package theft from unsecured mailrooms. Longer-term residents report these issues unaddressed for over a year. The contrast between positive early experiences and escalating complaints suggests deteriorating conditions or enforcement rather than recent improvements.

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Bridge at Mesa Verde

#106

73

Bridge at Mesa Verde

4.3(228)✓ Google-verified

Staff like Bailey earn consistent praise for solving maintenance issues same-day and treating residents as individuals. Pet owners appreciate the dog parks, dog wash station, and walking trails. Recent management upgrades have improved resident events and the property aesthetic. However, multiple residents report catalytic converter theft, vehicle break-ins, and package theft within the community. Several mention absent or ineffective security cameras. One lease renewal became fraught when emails from management went unanswered. Front desk professionalism has been questioned, and parking remains 90% paid despite security concerns.

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Trails at Canyon Creek

#107

74

Trails at Canyon Creek

4.0(193)✓ Google-verified

Staff like Karin and Avery handle the leasing process with care and speed, and residents praise the well-kept grounds and amenities. A few reported A/C noise from units positioned near condensers, and one applicant received incorrect lease emails before formally signing. Pet owners benefit from the off-leash dog park and walking trails. Renovated units and luxury finishes attract residents seeking a polished community with responsive management.

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The Nelson

#108

81

The Nelson

4.8(120)✓ Google-verified

Most residents report a smooth move-in and a welcoming, clean complex with responsive staff who resolve requests same-day. Named staff like Cedric, Koby, and Michelle consistently praised for going above and beyond. However, thin walls let neighbors' sounds through noticeably, and hallway cleanliness has been a recurring frustration (pet accidents, trash left behind). One resident experienced significant miscommunication around lease-hold policies and felt misled by conflicting guidance; another struggled with persistent hot water and billing issues despite multiple maintenance requests.

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Marquis Parkside

#109

75

Marquis Parkside

4.2(534)✓ Google-verified

Most residents praise the leasing staff for attentiveness and the maintenance team for quick responses to service requests. The community is consistently noted as clean, well-maintained, and quiet, with convenient access to shopping and highways near North Lamar. However, some visitors report cold or dismissive leasing interactions, and long-term residents complain that rents feel steep for what's offered, gates break frequently, and the mailroom has been broken into multiple times. These issues suggest inconsistent management responses across different time periods or departments.

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Villages at Turtle Rock Apartments

#110

69

Villages at Turtle Rock Apartments

4.0(232)✓ Google-verifiedPublishes prices

Residents consistently praise the knowledgeable, responsive leasing team and quick maintenance turnaround. The modern finishes, pool, fitness center, and nearby green space appeal to young professionals and couples. A small group reports thin floor soundproofing and historical parking/pest issues that may have been addressed since 2022. Staff members Tanya, Jessica, Devan, and Jennifer stand out for walking applicants through lease complications and application problems. Monthly renewal concerns appear among long-term residents. Recent reviews from the past two months suggest continued strong management, though one reviewer highlights the soundproofing concern as a persistent structural limitation.

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Rhythm

#111

69

Rhythm

4.1(165)✓ Google-verifiedPublishes prices

Rhythm divides sharply between its leasing experience and resident life. Aija and Rick consistently win praise for their attentiveness during tours, proactively addressing questions and following up on applications. The property itself is visually impressive with solid amenities and competitive pricing. Once you move in, the picture deteriorates. Multiple residents report maintenance requests languish for months (including nonfunctional AC during heat), staff members lack urgency, and the community feels profit-focused rather than resident-focused. Thin walls and building upkeep issues compound the frustration. Aija's reputation carries the leasing phase entirely.

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The Braxton Apartments

#112

81

The Braxton Apartments

4.8(73)✓ Google-verifiedPublishes prices

Staff members Amy, Mekalah, Dariel, Reid, and Celeste consistently earn praise for going above and beyond to solve problems and make residents feel welcome. The complex delivers a quiet, clean community with a walkable Brentwood location steps from restaurants, though one resident noted hearing upstairs footsteps clearly and another reported serious pool maintenance failures a year ago.

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Austin Parke Apartments

#113

67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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Lenox Woods

#114

68

Lenox Woods

4.1(123)✓ Google-verified

Lenox Woods splits sharply between two experiences. Residents consistently praise Alvaro Pena and the maintenance team for attentiveness, speed, and genuine help through move-in and beyond. The property itself draws praise for clean grounds, quiet vibe, and resort-level amenities that dog owners especially love. Behind the scenes, however, a troubling pattern emerges: multiple residents report unresolved ant invasions, phantom monthly charges that spike rent without explanation, and a leasing office that ignores calls and emails. One former resident was sent to collections over disputed move-out fees despite documented proof of apartment condition. For those needing leasing support after signing, expectations should be low.

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Broadstone North ATX

#115

72

Broadstone North ATX

4.5(96)✓ Google-verifiedPublishes prices

Broadstone draws consistent praise for Alexandria and the leasing team's responsiveness, plus the property's brand-new finishes, resort-style amenities, and proximity to Q2 Stadium. New residents report smooth move-ins and genuinely quiet, well-maintained spaces. However, longer-term residents describe a different picture: pest infestations (ants and roaches entering through unsealed baseboards), maintenance requests marked complete without actual repairs, thin walls transmitting neighbor noise and train rumble, and hallways rarely cleaned. Management staff turnover has coincided with declining service responsiveness. The experience shifts sharply between lease-signing and living there.

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Bishop Momo

#116

80

Bishop Momo

4.6(146)✓ Google-verifiedPublishes prices

Most residents find Bishop Momo a welcoming place to live, praising the leasing staff (especially Cristal, Kris, and Saiah) for going beyond a typical move-in, the quiet units, and the nearby walkable scene. Maintenance responds quickly when called, and community events happen regularly. The major complaints center on parking enforcement paired with a towing company residents call predatory, plus ongoing issues with hallway cleanliness and one reported black mold concern that residents felt was poorly handled. Some units face road noise from South Congress, and package theft is a recurring mention.

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Lookout

#117

80

Lookout

4.7(78)✓ Google-verified

Views of the Hill Country and a location in Dripping Springs draw residents who value nature and space. Leasing staff like Ana earn consistent praise for walking people through the process; maintenance and front-office teams respond quickly to resident needs. Two recent visitors encountered dismissal and a rained-out tour with no follow-up, hints that first impressions slip occasionally. The apartments themselves are described as bright, spacious, and clean, with in-unit washers and amenities that appeal to established residents choosing to renew leases. The Galleria shopping nearby and easier-than-expected access to central Austin ease concerns about isolation. Residents who stay report feeling at home rather than temporary.

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33Hundred Apartments

#118

79

33Hundred Apartments

4.2(315)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team's speed and professionalism, particularly naming Nick and Chris. Leasing agent Patrick stands out for his attention to detail, patience, and personalized service throughout the rental process. One resident noted dirty breezeways but still rated the overall experience highly.

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MAA Canyon Pointe

#119

68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

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SEVEN Apartments

#120

67

SEVEN Apartments

3.7(200)✓ Google-verifiedPublishes prices

Most residents praise the staff-Dana and James stand out for genuine care and quick problem-solving-and love the walkable downtown West End location with skyline views. The double-paned windows help with 6th Street bar noise, though some find the area unpredictable. Maintenance responds same-day through the resident portal, and leasing appointments are accessible online. Elevator breakdowns and thin walls recur as frustrations, and one reviewer reported a vehicle theft from the garage despite paid security. Seven appeals to people comfortable with urban downtown living who value responsive management over perfect quiet. The $500 pet fee and $25 monthly pet rent apply if you have animals. A five-year resident's detailed tips include seeking west-facing units to minimize noise and noting that 06 one-bedrooms offer the best layout. The shaded pool is a draw in the area.

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Haus 5350

#121

80

Haus 5350

4.4(144)✓ Google-verified

Staff go out of their way to make residents feel at home, with maintenance requests handled within hours and leasing consultants who take genuine time during tours. Vernon, Pedro, Jack, Aylen, and Sarahbeth earned repeated mention for speed, kindness, and professionalism across leasing, office work, and repairs. The property itself is modern and clean with a strong central location near restaurants and walkable neighborhoods. Pet-friendly apartments, a lap pool, and fitness studio draw families and professionals alike. One resident noted building maintenance could use occasional attention, but overall the team's responsiveness overshadows any gaps.

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Red Oaks Apartments

#122

72

Red Oaks Apartments

4.5(24)✓ Google-verifiedPublishes prices

Red Oaks stands out for staff who remember names and go the extra mile, particularly Sonia and Gina, who are praised across reviews for making the rental process stress-free. The property itself delivers: units are spacious and well-designed, the pet wash station is spotless, and the community's pool, game room, and nearby schools appeal to families. The one caveat is application pace. One reviewer waited nine days without clarity on an approval. For pet owners who value grooming facilities and dog parks, or anyone seeking a well-staffed complex where leasing feels personal rather than transactional, this is strong. But if timing is tight, confirm decision timelines upfront.

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The Rhett Apartments

#123

80

The Rhett Apartments

4.5(104)✓ Google-verified

Staff move people through leasing in under 24 hours, naming specific team members (Elle, Annie, Jennifer, Lina, Carolina, Jailyn) who make the process comfortable and stress-free. Reviewers consistently praise the pace, clarity, and genuine help from front office. Units are clean and well-maintained. The single complaint mentions late-night vehicle repairs creating noise around 4 a.m., suggesting management should enforce daytime-only maintenance policies to protect sleep.

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Jovie Belterra

#124

78

Jovie Belterra

4.8(38)✓ Google-verified

Most residents consistently praise the staff-especially Marilynn, Audra, Chelsi, and Liang-for their attentiveness and warmth. The apartments themselves are spacious and modern, with high ceilings and upscale finishes that residents appreciate. The community runs a full calendar of activities, from card games and Bible studies to cocktail parties and outings, and residents report feeling welcomed and part of a family. One visiting prospect had a negative experience with a manager, though this appears isolated. Overall, Jovie Belterra attracts active 55+ residents seeking luxury senior living with a genuine sense of belonging and manageable hassle when it comes to maintenance requests and move-in support.

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Windsor Burnet Apartments

#125

66

Windsor Burnet Apartments

3.9(184)✓ Google-verifiedPublishes prices

Windsor Burnet divides reviewers sharply. Those praising individual staff members-Carlos, Randie, Robert, Victoria, Hannah-cite spacious units, quick maintenance, and EV charging. But persistent complaints center on recurring night-time fire alarms, car break-ins (in and out of the garage), roach infestations, thin walls, and management's reluctance to share security footage or compensate affected residents. Some report standards declining over time, with broken amenities (door sensors, garage doors, locks) remaining unfixed for months. For tenants prioritizing staff service and unit quality, the property appeals; those needing reliable security, pest control, and peace of mind should look elsewhere. Office communication has shifted to AI bots and in-person-only contact, frustrating residents trying to reach staff by phone. Review patterns suggest a property caught between high-end marketing (luxury finishes, awards) and operational struggles (maintenance backlog, safety culture gaps). Newer tenants often rate higher; longer-term residents are significantly more critical.

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Magnolia Scofield Ridge

#126

66

Magnolia Scofield Ridge

4.2(53)✓ Google-verified

Many residents love the location, modern interiors, and core staff responsiveness, reporting quick maintenance and a welcoming atmosphere. However, long-term residents document persistent construction flaws-especially highway noise bleeding through closed windows-alongside repeated equipment breakdowns (elevators out for weeks, pools frequently closed), slow repairs, and staff defensiveness when complaints escalate. The property manager and leasing team are praised for friendliness, yet multiple reviews highlight a pattern where residents are put on hold loops when escalating concerns, billing errors went unresolved, and Airbnb units have eroded security and cleanliness standards. A regional manager intervened in at least one case to make things right.

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Foxtail by Banyan

#127

79

Foxtail by Banyan

4.8(85)✓ Google-verified

Marina and Christopher earned the highest praise for guided tours, clear explanations, and genuine care during the leasing process, especially for out-of-state moves. The townhome layout without upstairs neighbors and newly built quality appeal to many renters. However, several residents report unresolved maintenance requests, gap-related pest issues in new units, and frustration over broken promises on move-in incentives or disrespectful staff interactions. The community itself is quiet and well-maintained, but follow-through on commitments and consistent service quality remain gaps.

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The Hedge Apartments

#128

70

The Hedge Apartments

4.2(307)✓ Google-verifiedPublishes prices

Staff like Monica, Bob, and Catt earn consistent praise for going above and beyond during leasing, but once residents move in, problems emerge fast. Roaches appear in most units despite pest control; maintenance work dragging on for weeks; gates promised to be secure actually stay open around the clock; move-out fees suddenly spike hundreds of dollars without notice. Rent sits low for the Austin market and location near shopping and dining helps, yet numerous reviews detail feeling unsafe at night, stepping over drug use, and discovering the advertised peaceful community was oversold. Reviewers split sharply: those rating five stars cite quiet common areas and responsive staff; those rating one star endure infrastructural failures, pest infestations nobody fixes, and what they describe as unsafe conditions. Several mention homelessness on the property, overnight visitors and unauthorized persons, and a general feeling management glosses over problems rather than resolving them.

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Pioneer Hill

#129

73

Pioneer Hill

4.1(162)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and management team, particularly Victoria, for their attentiveness and genuine care. The community itself is clean, quiet, and well-run, with appealing amenities including a pool, fitness center, and frequent resident events. However, some tenants report aggressive pest control protocols, excessive fining for minor patio issues, parking congestion late in the evening, and lack of clarity around lease terms and monthly charges that caught residents off guard. For those with pets or seeking a closely managed community with strong staff engagement, Pioneer Hill stands out. Those sensitive to rigid policies, mandatory treatments, or tight parking should assess these elements carefully before committing.

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Bridge at Indigo

#130

67

Bridge at Indigo

4.0(198)✓ Google-verified

Those praising Bridge at Indigo consistently highlight staff-Cameron at leasing, Jose and Hose in maintenance, Jamie on management-as personable and efficient. Residents report the location near The Domain, HEB, and Walmart as convenient, and some commend same-day AC fixes. However, a vocal segment describes chronic maintenance delays, closed-out tickets without actual repairs, poor office communication, and unresolved security concerns including package theft and vehicle break-ins. Soundproofing complaints and inconsistent responsiveness suggest quality depends heavily on which staff member handles your issue. Long-term residents report a decline since management changes, with gates left broken for weeks and application processes that fail to disclose material details before collecting fees. The leasing office's refusal to fully refund fees when critical unit information surfaces too late signals process gaps. Security appears unmonitored; carport parking is unenforced and some describe feeling unsafe.

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Bridge at Southpark Meadows

#131

66

Bridge at Southpark Meadows

3.9(367)✓ Google-verified

Move-in and staff interactions draw consistent praise: leasing agents like Pablo, Anna, and Brennan guide residents through the process quickly, and maintenance responds promptly to reported issues. The grounds are clean, amenities run well (two pools, two gyms, food truck nights), and many residents stay for years. However, serious security and maintenance gaps undermine the experience. Package theft is rampant due to weak locker access codes, open door frames, and zero package room cameras. Some residents report roaches and gaps in door frames upon arrival; appliances like washers, dryers, and dishwashers malfunction or perform poorly. Neighbor issues (unleashed dogs, noise) and the complexity of separate internet and parcel fees compound frustration for those affected.

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Marquis at Treetops

#132

73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

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La Cima Apartments

#133

79

La Cima Apartments

4.4(295)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's warmth and the apartment quality, with multiple reviews naming specific team members (Marlen, Cristina Santillan, Bianca) for their professionalism and attentiveness. Maintenance responds promptly, the units are clean and well-lit, and the application process is straightforward. A minority of residents report management communication lapses and ongoing litter problems in parking and dumpster areas, with one long-term resident noting five management changes in three years. The property accepts Section 8 and holds Austin Energy Green Building certification. Families find the community family-friendly with gym and pool amenities. The price point is described as affordable for the quality offered, though a small number flag unresponsive staff and recurring trash management as reasons to reconsider.

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The Banks of Springdale

#134

79

The Banks of Springdale

4.4(206)✓ Google-verified

Residents praise the quiet location, clean grounds, and current management team under Anna, who handles requests thoughtfully. Car break-ins and gate malfunctions are persistent frustrations; the security posture and response have improved since manager turnover, but break-in frequency remains a concern for some.

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The Prado

#135

77

The Prado

4.7(106)✓ Google-verified

Residents living at the Prado report a property that is clean and well-maintained, with spacious apartments and responsive maintenance. The leasing team (particularly Bell, Navi, Holly, and Katie) earn consistent praise for warmth, communication, and going beyond expectations during tours and move-ins. However, a recurring and serious issue emerges: a persistent roach infestation throughout the building that continues despite scheduled pest control treatments, coupled with scheduling inflexibility that asks residents to rearrange work schedules with wide service windows and no specific appointment times. One prospective renter also experienced discrepancies during the tour-booking process, though management later reached out to clarify the situation. The disconnect is stark. Most residents express genuine satisfaction with their living experience and staff interactions, citing community events and amenities as reasons the place feels like home. The pest problem, however, directly contradicts the luxury positioning and creates real stress for affected residents who must repeatedly leave windows of several hours open for treatments that do not resolve the issue. This is not an isolated complaint: two separate one-star reviews within the past month center entirely on roaches and infestation."

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Keystone Apartments

#136

66

Keystone Apartments

4.1(89)✓ Google-verified

Strong maintenance response and courteous staff earn loyalty from many residents, with Aida and Vanessa specifically praised for patience and care. However, pervasive roach problems, recurring AC failures, and serious safety issues including break-ins and gunfire create a divide: some enjoy a calm home, while others cite unresolved pest and climate control complaints, questionable billing practices, and management that resists lease termination requests despite hazardous conditions.

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Griffis Lakeline Station

#137

71

Griffis Lakeline Station

4.0(164)✓ Google-verifiedPublishes prices

Staff responsiveness and maintenance speed stand out across reviews; same-day repairs and named technicians like Alexis earn repeated praise. Move-in experience varies sharply: some find the office seamless, others report delays and poor unit condition checks, though management has begun following up proactively on complaints.

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Bridge at Balcones Apartments

#138

71

Bridge at Balcones Apartments

4.0(129)✓ Google-verifiedPublishes prices

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered. However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

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Bexley at Anderson Mill

#139

67

Bexley at Anderson Mill

3.9(220)✓ Google-verified

Pet owners and families appreciate the quiet grounds, well-maintained gym, and quick repairs from the maintenance team, particularly Marvin. Leasing staff like Brandi and Somaya earn consistent praise for warmth and professionalism. However, long-term residents report serious unresolved issues: standing water and mold in yards and garages after rain, aging AC units, thin walls, and deteriorating finishes. Management levies surprise fees ($50 charges for trash violations, disputed damage claims) and responds slowly to pest infestations, flooding, and structural failures. For residents prioritizing maintenance responsiveness and leasing experience over unit condition, this complex works; for those sensitive to mold, noise, or demanding accountability from management, consider elsewhere.

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Bridge at The Kenzie

#140

65

Bridge at The Kenzie

3.9(179)✓ Google-verified

Bridge at The Kenzie pivoted sharply when AMP management took over in early 2025. Long-standing residents who endured the Greystar-to-AMP transition describe a building that was "awesome and upscale" but deteriorated under the old guard: months-long garage outages, pest infestations, elevator failures, and five different property managers in under two years left many frustrated. Since the new Bridge team arrived, reviews shift noticeably. Staff members LaBria and Sabrina are named repeatedly for responsiveness and community building. The pool gleams, elevators work, common areas get attention, and maintenance now closes tickets within a day or two. The building itself feels caught between promise and decay. Reviewers praise the location (walkable to The Domain), spacious units with good storage, and genuinely fun events. But the honeycomb-thin walls mean hearing neighbors at 3 a.m., pest problems persist despite monthly pest control fees, and hallway floors collect debris for days. Fire alarms sound randomly, sometimes nightly. Newcomers entering under the current team start fresh and leave positive marks; those who rode out the management chaos view recovery as incomplete. The real test is whether new ownership sustains momentum or whether another transition will repeat the cycle.

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Tacara Steiner Ranch

#141

71

Tacara Steiner Ranch

3.8(157)✓ Google-verified

Most tenants stay for years and credit the leasing team-especially Pearl and Veronica-for making move-in effortless and the property maintained to resort standards. Outdoor spaces shine: the infinity pool draws consistent praise, and townhome-style units with private yards appeal to dog owners. Maintenance responds quickly to requests, groundskeeping stays sharp, and common areas feel upscale. A handful note that some floor plans read a bit dark, and the prime units book fast. The management team listens and has visibly improved service over time, making this a rare luxury complex where tenants feel genuinely cared for rather than just managed.

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Madison at the Arboretum

#142

66

Madison at the Arboretum

4.0(77)✓ Google-verified

Residents consistently praise the management, especially Niesha and Jared, for their responsiveness and care in keeping the community peaceful and well-maintained. However, some tenants report frustration with extended pool closures, past water shutoffs lasting days with poor communication, and inconsistency in maintenance quality depending on which technician handles the work. The natural setting and apartment design win strong loyalty from long-term residents despite the older infrastructure.

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Sonora Apartments & Homes

#143

78

Sonora Apartments & Homes

4.9(34)✓ Google-verified

Residents consistently report arriving at a fully realized community rather than a collection of units. Staff like Grace, Grant, Moe, and Hailey handle leasing and move-in with genuine attentiveness, often going beyond standard service to assist with relocations or furniture moves. The new construction feels spotless and thoughtfully designed for different lifestyle needs. What sets Sonora apart is the deliberate social infrastructure. Monthly events range from flower arrangements to pool parties to Pilates classes, giving residents natural ways to build friendships without forced networking. The 24-hour gym with Techno Gym equipment, dog park, walking trail, and dual pools anchor this lifestyle. Staff and grounds-keepers alike earn specific praise for maintaining the grounds and staying welcoming. The locked side gate is a minor friction point for residents seeking quick exits.

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The Maris

#144

64

The Maris

4.2(73)✓ Google-verified

The Maris impresses on design and initial move-in, with leasing staff Jeffrey, Elyse, Helen, and maintenance team Eric and Erwy earning consistent praise for their professionalism. However, the community faces serious security gaps: a broken garage gate that sat unfixed for months, multiple vehicle thefts and break-ins, and a maintenance worker who entered the wrong unit unannounced. Residents feel unsafe despite promised on-site security they rarely see. Complaints extend to operations: unauthorized tows despite proper registration, the Fetch package system causing delays and theft, hallway cameras absent despite resident requests, and bills that don't match the value delivered. Parking fees ($350 tow charges, extra monthly dues) and extra costs for basics like key cards (additional $30 each) leave residents frustrated. The property is beautiful, but management responsiveness to core safety and security issues has not matched the price or brand promise.

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Loyola Junction Apartments

#145

78

Loyola Junction Apartments

4.7(61)✓ Google-verified

Loyola Junction stands out for its brand-new, modern units and immaculate grounds. Leasing agents like Elianna, Melina, and Emilio earn consistent praise for attentiveness during tours and the application process. Maintenance staff submit work orders proactively and follow up until issues are resolved. The main friction points are limited staffing during walk-ins and occasional gate access confusion for delivery drivers. High-end finishes include loft-style layouts, high ceilings, and in-unit washers. The co-working lounge, resort-style pool, and fitness center draw approval. One reviewer noted the complex feels quiet despite the central location. Staff turnover appears minimal; the same names appear across months of reviews, suggesting continuity matters here.

Luxury Apartments

Spicewood Springs

#146

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

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7East Apartments

#147

78

7East Apartments

4.4(110)✓ Google-verified

Residents consistently praise the maintenance team, particularly Amir, for same-day or next-day repairs on issues from AC to general wear. The leasing office staff (Patrick, Joshua, Micaela named) handle the rental process smoothly and respond quickly to tenant needs. The community feels safe with on-site security and gated parking; units are spacious with modern amenities. One long-time reviewer notes minor vandalism on the East Austin block (one garage incident handled promptly), a reality of urban living. A single outlier complaint about management attitude exists. The new management team, in place about a year, is credited with rooftop, clubhouse, and dog park upgrades that signal investment in the property.

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Baxter at Westwood

#148

77

Baxter at Westwood

4.2(405)✓ Google-verified

Long-term residents consistently praise the staff's responsiveness and the quiet, well-maintained community feel. Ale and the leasing team earn repeat mentions for going above and beyond; maintenance tackles repairs promptly and thoroughly rather than applying quick fixes. Pools, grounds, and common areas stay clean. One significant caveat: a new resident found the apartment dirty on arrival and required 20 maintenance requests in two weeks, suggesting move-in inspections need tightening.

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The Village at Collinwood

#149

70

The Village at Collinwood

4.0(77)✓ Google-verified

Residents consistently praise the attentive, personable staff and safe location, with seniors noting reasonable pricing and access to planned activities. Management delays on maintenance repairs and loose enforcement of pet policies temper the experience for some.

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Short Hills North Apartments

#150

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

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Alexan Riverside

#151

78

Alexan Riverside

4.4(181)✓ Google-verified

Most residents praise the location near downtown and the maintenance team's speed and professionalism, with KB Mendoza and Jon Hamilton earning specific recognition for thorough, respectful service. The leasing office, especially Zoe, consistently gets high marks for genuine friendliness and attentiveness. However, some report problems with fire alarm triggers at odd hours, aggressive towing enforcement ($350 impound fees noted), and occasionally dismissive management responses to concerns. Newer residents and those who dealt with recent staff changes describe noticeable improvements and a team that goes beyond typical support. The complex offers modern studios through two-bedroom units, a pool, gym, dog park, and walkable access to the area. Pricing and specific lease terms are not detailed in available reviews. Parking remains tight (typical for the area), and neighbor noise is an occasional issue. One former leasing staffer (Ilda) drew a complaint about rudeness, though current team members consistently receive praise.

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The Courtmoor on Cameron Apartments

#152

78

The Courtmoor on Cameron Apartments

4.2(152)✓ Google-verifiedPublishes prices

Staff and maintenance stand out here. Multiple reviewers named Letty, Aracelli, Keziah, and Mrs. Martinez for going extra miles during tours and applications. Residents report maintenance fixes happen quickly and respectfully. The community feels safe and quiet, with recent renovations visible throughout. One visitor arrived early for a booked tour to find the office closed past posted hours, wasting their time. Most appreciate the location near schools and shops, and several have renewed leases after living here. The affordability (studios from $775/month, two-bedrooms from $1,017/month) appeals to families and long-term residents. Leadership clearly shapes the culture; management listens to concerns and can negotiate lease terms.

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Radius at The Domain

#153

65

Radius at The Domain

3.8(351)✓ Google-verifiedPublishes prices

Staff turnover has brought real improvements: recent five-star reviewers consistently praise Mackenzie, Cele, Leila, and Anton for friendliness and urgency. Community events draw praise. However, persistent complaints about maintenance quality (peeling tubs, falling kitchen sinks, water seeping through windows), mold issues handled poorly, and thin soundproofing undercut these gains. One-star reviewers also flag surprise charges, poor communication, and early-morning construction noise (6 am daily except Sunday) as making the complex feel unreliable despite decent pricing for North Austin.

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Austin Midtown

#154

69

Austin Midtown

4.2(112)✓ Google-verified

Most residents praise the leasing team and location, but experiences split sharply on habitability. Strong positive reviews highlight Daki and Lisa's customer care, proximity to Shoal Creek trails and local spots, responsive maintenance for routine fixes, and a genuine community vibe with regular events. However, several residents report months-long struggles with pests, water/AC outages, and unresolved service tickets-one noted a roof leak that went unaddressed for over a month, triggering a fire alarm. Sound travel between units is a consistent friction point, especially on ground floors. Mold discovery and the legal non-disclosure demand raised serious concerns about management transparency and accountability. Past management changes and staff turnover appear to have affected consistency. Current leasing and maintenance staff are well-regarded, but older complaints suggest prior lapses in follow-through. The complex is older but visibly maintained; unit quality varies by location and floor.

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Eastpoint Apartments

#155

77

Eastpoint Apartments

4.5(128)✓ Google-verified

Leasing staff like Francesca and Chris deliver warm, attentive service that shapes first impressions. Units are spacious and fairly priced; common areas shine with two pools, a pickleball court, and a well-equipped gym kept clean. Residents report feeling safe and forming genuine friendships within a quiet, friendly community. However, office responsiveness has slipped: phones often go unanswered, follow-ups require multiple emails, and miscommunications over lease terms can leave tenants stranded. After-hours noise complaints rarely get callbacks, and building access systems remain clunky despite promises to fix them.

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Westerly 360

#156

76

Westerly 360

4.5(89)✓ Google-verified

Living at Westerly 360 consistently means encountering attentive staff and prompt maintenance. Mike and Tiffany are named repeatedly for their professionalism and personal care, from AC repairs to move-in coordination. The property delivers modern finishes and peaceful South Lamar surroundings, though recent residents flag persistent construction noise, a poorly maintained private road full of potholes, repeated break-ins at mailboxes and the package room, and neighbors who ignore pet policies despite management's warnings. Older gym equipment and the vacant lot next door add friction.

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The Shiloh

#157

77

The Shiloh

4.4(169)✓ Google-verified

Long-term residents consistently praise Shiloh's staff responsiveness and upkeep, with multiple reviewers naming Olivia, Mia, and Kay for going above and beyond during leasing and maintenance. The property earns trust through fast work orders and spotless amenities. A handful of residents report friction in Building 3: lost packages, neighbor disputes, and occasional staff overreach. Pricing draws comment as high but justified by amenities. Oak Hill location offers distance from downtown bustle while staying accessible.

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The Saint George

#158

66

The Saint George

4.4(42)✓ Google-verified

Strong leasing experience and rooftop amenities attract residents, but soundproofing issues and maintenance inconsistencies create friction. New management under Marco is winning back trust through responsiveness, though some longstanding structural problems (noise, pet patio neglect, hallway cleanliness) persist. Price competitive for space, but EV charging and utility practices warrant caution. Concrete wins include reliable fiber internet, active resident app, and staff like Jazmin and Adriana who go above average during leasing. Concerns include poor floor-to-ceiling sound isolation, hallways accumulating buildup, dog areas left muddy and debris-strewn for months, and pet patio rocks that puncture paws. Security lapses (broken keypad locks, bike thefts without investigation) also stand out. Property feels divided between polished front-of-house and underserved back-of-house.

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The Rail Apartments

#159

77

The Rail Apartments

4.3(163)✓ Google-verifiedPublishes prices

Staff members including Elsis, Jade, and Elijah turn the leasing process into something straightforward and welcoming, with maintenance requests addressed in under two days. Residents consistently describe the building as quiet and safe, with a family-friendly atmosphere and well-kept grounds. What sets the property apart is the personal touch: recent renters praise the pool's cleanliness, high ceilings, and metro rail proximity. A few applicants encountered slow communication or unclear fee policies during paperwork, but those who moved in report strong ongoing relationships with management and a maintenance team that responds promptly.

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Churchill Crossing

#160

64

Churchill Crossing

3.8(200)✓ Google-verified

Cleisy, Erika, and Eva in the leasing office earn consistent praise for patience and professionalism, and staff handle repair calls fairly quickly when tenants reach out. The property itself is dated but decently priced, and long-term residents report contentment. The real friction stems from repetitive water heater failures, sometimes lasting a week or more, that management dismisses as contract terms rather than service failures. Parking lots were resurfaced unevenly and never corrected; garbage collection is cramped for the number of units. Tenants feel management is cold about accountability. Water outages recur every month or two despite months of requests. One tenant documented boiling water for months while maintenance delayed calling a contractor. Management compounds frustration by offering no rent credits for these extended outages, citing the lease instead of taking ownership. The complex also charges debated fees and uses renewal rates to discourage long-term residents, rewarding only those who reapply as new prospects.

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AMLI on 2nd

#161

73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

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Juniper Creek Apartments

#162

64

Juniper Creek Apartments

4.4(9)✓ Google-verified

Long-term residents and new arrivals alike praise the community's welcoming atmosphere, well-maintained grounds, and spacious floor plans. One applicant flagged a slow application process and difficulty with self-employed income verification, though this remains an outlier against consistent positive experience with leasing staff and management responsiveness.

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Northshore Apartments

#163

71

Northshore Apartments

4.2(325)✓ Google-verified

The divide between positive and negative experiences at Northshore is stark. Residents consistently praise the downtown location, walkability to trails and restaurants, and the professionalism of concierge and leasing staff. However, structural issues undermine the luxury promise: serious noise bleed despite claims of condo-grade construction, repeated management condescension, unequal rule enforcement, and accounting mistakes that delayed deposit returns for months. Maintenance itself earns praise for speed, but only if you can get a response. Disability-access elevators sit broken for weeks without updates, and the building charges for parking despite lease terms saying otherwise. Staff members like Tiffany, Dakota, and the maintenance crew stand out individually, but the property culture feels fractured between excellent frontline service and frustrating management-level failures.

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Bridge at Sterling Village Apartments

#164

77

Bridge at Sterling Village Apartments

4.5(94)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance team, particularly manager Victoria and maintenance specialists Horacio Cazares and Nielcy, for responsive, professional work and genuine care. Long-term tenants report stable, well-kept grounds and quick problem resolution, though a few recent complaints about office hours and occasional cleanliness gaps suggest inconsistency in daily operations.

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The Sondery

#165

77

The Sondery

4.5(245)✓ Google-verifiedPublishes prices

The Sondery impresses most residents with its rooftop amenities, engaged leasing staff (especially Mark and Fantashia), and genuinely fast maintenance response. The location near downtown and trails is a draw, and rent feels reasonable to many for the space and finishes. However, recurring complaints reveal serious gaps: residents report being charged $125-plus for "amenity electricity" and other add-ons beyond the stated rent; theft from the bike garage and package areas goes uninvestigated; and one resident endured a year-long ceiling leak that legal pressure finally addressed. A few interactions hint at unresponsive email practices and selective accountability.

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Toscana

#166

65

Toscana

3.9(324)✓ Google-verified

Strong community vibe and reliable staff draw residents in, but maintenance responsiveness and unit upkeep are deeply inconsistent. Praise flows for named technicians like Dawson and David, plus social events and amenities. However, multiple residents report emergency calls unanswered for weeks, rotted materials left unrepaired, filthy breezeways, and management unresponsive to disputes. The gap between move-in photos and actual condition has turned away prospects. When issues do get addressed, turnaround is quick; when they don't, frustration compounds over months. Lease renewals trigger sticker shock, and management's credibility suffers when complaints about unsupervised children and negligent neighbors get dismissed. The property struggles with identity: it wants to feel like a thriving community hub, but basic maintenance and responsive customer service are not keeping pace with that promise.

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Milo Apartments

#167

63

Milo Apartments

3.7(598)✓ Google-verified

Milo draws strong loyalty from many residents who credit frontline staff like Leli and Sonja with smooth move-ins and responsive help. The property is clean and well-kept for most, yet a smaller group report severe pest problems and describe management as hostile during disputes, suggesting service quality depends heavily on which staff you encounter and whether you need help beyond leasing. Reviewers praise the fitness center, pool, and pet amenities, plus the central North Austin location near The Domain. Unit finishes match the luxury pitch when moving in, but expectations seem to shift once a resident faces maintenance gaps or personal conflicts with management. Long-term residents (2-5 years) split sharply between those who feel genuinely cared for and those who experienced neglect or confrontation.

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Trillium Terrace

#168

76

Trillium Terrace

4.4(136)✓ Google-verified

Trillium Terrace delivers a consistently warm living experience under current leadership. Alexandra and Lucy are repeatedly praised for quick approvals, responsive problem-solving, and genuine care-one client was approved within a day after fleeing mold elsewhere. The grounds are clean, the community hosts regular events (movie nights, book clubs, Easter hunts), and residents describe a quiet, well-maintained gated space with friendly neighbors. The main friction comes from move-out charges: several reviewers dispute deductions for blinds, water bills, and alleged wall damage sent to collections without clear dispute resolution. Older complaints about mold and maintenance gaps emerged during a prior management transition but appear resolved under current staff. Current staff (particularly property manager Alexandra and leasing agent Lucy) are central to satisfaction. Maintenance crews Jose and Skylar earn consistent praise for professionalism and speed. The resort-style pool, fitness center, and walkable location near CVS and Sprouts draw repeat praise. One long-term resident noted sirens from the nearby fire station are occasional but not disruptive.

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MAA Wells Branch

#169

65

MAA Wells Branch

3.8(283)✓ Google-verifiedPublishes prices

Residents consistently praise Adam M, Adam G, Gary, and property manager Melissa for responsive, thorough maintenance and genuine care, with work orders often resolved within days. However, significant complaints surface around inconsistent repairs, a serious flooding incident where management shifted blame, delayed safety fixes over months, and unexplained billing charges appearing years after application rejection.

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Bridge at Volente Apartments

#170

69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Bridge at Southpark Landing Apartments

#171

76

Bridge at Southpark Landing Apartments

4.5(372)✓ Google-verified

Residents consistently praise the grounds, maintenance speed, and individual staff members like Teresa, Jeremiah, and Charlie for going above and beyond. However, recent reviews reveal a sharp divide: some experience quick fixes and clean apartments in a peaceful location; others report months-long waits for AC repairs, unaddressed roach infestations, paper-thin walls, and safety issues including trespassing and homeless encampments nearby, with management dismissing complaints rather than acting on them. The complex's pet amenities and updated kitchens appeal to many, but quality depends heavily on which management team handles your lease renewal. Those dealing with maintenance issues or building concerns during recent periods describe feeling ignored, while 2025 lease renewals appear particularly problematic.

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Panorama Villas

#172

75

Panorama Villas

4.3(127)✓ Google-verifiedPublishes prices

Most residents praise the management team, especially manager Emilee, for genuine care and responsiveness. The property offers stunning hill views, a resort-style pool, dog parks, and 24-hour fitness facilities. Recent ownership changes have brought visible improvements, particularly to grounds and event programming. One long-time resident lodges serious complaints about billing rigidity, overcrowding due to lax occupancy enforcement, parking shortages, and neglected infrastructure, though more recent reviews suggest the newer management regime has improved conditions substantially.

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Crestview Commons

#173

68

Crestview Commons

4.1(144)✓ Google-verified

Crestview Commons attracts residents who value its location, modern finishes, and attentive staff during move-in and day-to-day maintenance. However, persistent garage security issues (car break-ins without adequate camera coverage), slow responses to repair requests, and administrative missteps have frustrated longer-term residents enough to reconsider renewal.

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Twenty 15 Apartment Homes

#174

68

Twenty 15 Apartment Homes

4.0(268)✓ Google-verifiedPublishes prices

Most residents highlight the leasing team's attentiveness and the property's calm setting, with frequent praise for staff members Igor and Cinthya. Move-in experiences and amenities draw consistent compliments. However, a significant minority report serious problems: billing practices that residents view as predatory, a persistent cockroach infestation unresolved by pest control, gym maintenance lapses, and poor responsiveness to complaints about property security and management accountability. The divide in ratings reflects two distinct experiences. New residents and visitors consistently praise the polished model apartments, landscaping, and customer service. Longer-term residents report deteriorating conditions, aggressive billing on move-out, and a leasing office that prioritizes fee collection over problem-solving. The 67% five-star, 23% one-two-star split suggests a gap between initial promise and lived experience over time.

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The Bouldin

#175

60

The Bouldin

3.7(60)✓ Google-verified

Staff at The Bouldin consistently earn praise for going beyond routine work, from maintenance technician Ryan leaving thoughtful notes with snacks to leasing managers like Tory and Paul handling tours with genuine care and transparency. The location, amenities, and building condition draw reliable compliments, and residents report quiet, well-insulated units and smooth onboarding. However, persistent elevator outages and management silence about them frustrate residents, and several reviewers argue the rent ($4000-6000 for two-bedroom units) prices above market for the South Lamar neighborhood given the lack of full luxury amenities and nearby train noise. Security concerns surface around short-term rental guest access and debates about whether paid move-in incentives mask operational weaknesses.

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Ten Oaks

#176

69

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

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Brightleaf at Lakeline

#177

65

Brightleaf at Lakeline

3.9(137)✓ Google-verified

Residents love the modern spaces and central location, often naming Paris and Holly for going out of their way to help. A vocal minority report significant problems: building-specific pest infestations, wrongful towing despite vehicle registration, and management that dismisses complaints rather than investigating them. The same staff who earn praise have also been criticized for gaslighting residents about documented issues. Unit quality and location drive positive reviews, but structural problems-unresolved pests across different buildings, parking system errors, and a pattern of refusing accountability-undercut the experience for others. New management (Avenue5) recently took over; some see promise, others remain skeptical after months of unaddressed concerns.

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Mariposa Flats

#178

74

Mariposa Flats

4.4(62)✓ Google-verifiedPublishes prices

Tenants consistently cite Anna, the property manager, as the standout reason to choose Mariposa Flats. Her responsiveness, attention to detail, and genuine care set the tone for a well-run, quiet community. The location near downtown Austin and river views deliver strong value at the price point, though the surrounding neighborhood feels transitional and the building amenities lean basic. Staff including maintenance technician Arnold deliver same-day repairs in roughly 80% of cases. The building uses remote access (ButterflyMX app), secure gated parking, and a small gym and rooftop lounge. Security concerns exist (occasional car break-ins and mailroom theft), but most tenants report feeling safe within the building itself. Modern, efficient units with natural light appeal to those willing to trade limited amenities for location and affordability.

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Bridge at Midtown Commons Apartments

#179

63

Bridge at Midtown Commons Apartments

3.7(402)✓ Google-verified

The leasing team, especially Cheyenne, Kory, Tyler, and Shelby, earn consistent praise for warmth and attentiveness during tours and lease handling. Maintenance staff like Aliex Artiles have impressed residents with prompt and thorough work. The location near public transit, modern kitchens with stainless steel and granite, and quiet neighborhoods appeal to many tenants. However, residents report broken exterior doors and security gates that stay unfixed for months, nonfunctional elevators, thin walls that carry neighbor noise, package theft, and hallway cleanliness issues. Move-in inspections sometimes reveal roaches, mold, and damage. Responsiveness varies: some praise quick turnarounds, while others note the front office requires multiple emails to act. For the price point, opinions split between "solid value" and "not worth the headaches."

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The Standard at Domain Northside Apartments

#180

63

The Standard at Domain Northside Apartments

3.7(325)✓ Google-verifiedPublishes prices

Most residents who have stayed long-term praise the recent maintenance leadership overhaul under Yonny Mendez-Pinto and his team's visible presence on the property; leasing staff like Alexis, Nathan, and Miranda earn consistent recognition for knowledge and care. The double-paned windows keep units quiet and the Domain location draws pet owners seeking walkability. Safety concerns dominate detractors' reviews: multiple residents report car break-ins and one describes an unresolved lock issue lasting a month before repair, creating personal safety fears. Pest sightings, inadequate move-in cleaning, and deposit disputes appear in several complaints. Early morning trash collection in some buildings disrupts sleep. Management responsiveness is praised by some but criticized by others as robotic and lacking accountability during crises.

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AMLI Covered Bridge

#181

76

AMLI Covered Bridge

4.3(139)✓ Google-verifiedPublishes prices

Nine years in, a long-term resident found AMLI Covered Bridge a genuine home with standout maintenance staff who fix AC at midnight and a location that mixes nature trails with easy downtown access. Community amenities including pools and dog parks get consistent praise, as do staff like Michael, Mike, and Melissa. The gap emerges between that early reputation and a period of apparent understaffing: pet waste cleanup faltered, common hallways showed stains and roaches, and a third-party insurance vendor (GetCovered, rated F by the BBB) charged residents phantom fees that the office couldn't directly resolve. One tour visitor faced a closed door, while others encountered warmth. Recent reviews suggest the property is reasserting its standards, but maintenance and cleanliness hold the most sway over whether the rent feels fair.

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Windsor Commons

#182

76

Windsor Commons

4.7(107)✓ Google-verified

Leasing staff here are genuinely responsive and knowledgeable, making the tour and paperwork painless. The units themselves are spacious and well-appointed, with strong work-from-home setups. But the property management fails on basics: neighbors ignore quiet hours relentlessly, vehicle theft and vandalism happen regularly despite the gated entrance, hallway carpets go months without cleaning, internet drops constantly, and some residents moved into incomplete apartments with broken fixtures and poor communication about fees. The best experiences come before move-in; the reality of living here is noisier, less secure, and dirtier than the lease promises suggest. Staff compensation for maintenance mishaps and prompt repairs show some care, but these don't fix structural problems with enforcement, security, and building upkeep.

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Meritage at Steiner Ranch

#183

63

Meritage at Steiner Ranch

3.7(549)✓ Google-verifiedPublishes prices

Half the residents here praise spacious layouts, lake views, and amenities that genuinely feel upscale. The other half report chronic maintenance delays, inadequate parking, pest infestations they were told to "just deal with," and noise that travels through walls all night. A handful of staff members earn specific recognition; management as a whole does not, and privacy violations during maintenance calls have occurred. The divide is stark: long-term residents who embrace persistence seem satisfied; newer tenants who expect timely fixes report feeling abandoned. AC failures in summer, electrical hazards that drew the fire department, and common areas visibly dirty with dog waste suggest systemic upkeep gaps. Leasing staff quality varies sharply; one review mentioned a condescending employee who discouraged an application.

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Bridge at Tech Ridge Apartments

#184

70

Bridge at Tech Ridge Apartments

4.1(282)✓ Google-verifiedPublishes prices

Staff and maintenance teams earn consistent praise for responsiveness and kindness, with residents appreciating the quiet neighborhood feel and dog park amenities. Issues crop up with roaches, occasional loud neighbors, and communication gaps during the application process; some repairs need multiple visits and security concerns persist despite long-term residency.

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Madison Northridge

#185

68

Madison Northridge

4.0(243)✓ Google-verified

Staff earn consistent praise for speed and warmth, particularly Renee and Martin in leasing and maintenance. The location near The Domain and local parks appeals to many. But numerous long-term residents report disconnect between listing photos and actual unit quality, plus recurring AC failures, incomplete repairs, and bathroom issues that maintenance patches over without addressing root causes. The property works well for short-stay newcomers but friction builds for those staying longer. Rent runs around $1,200 per month for one-bedroom units. Reviewers note responsive management and a safe feel, though non-gated grounds mean occasional package theft. The pool and outdoor spaces draw praise from some, yet maintenance backlog appears chronic, leaving residents frustrated when the same problems cycle every few months.

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Windsor Ridge Apartments

#186

68

Windsor Ridge Apartments

4.0(200)✓ Google-verifiedPublishes prices

Windsor Ridge draws strong praise for front-desk friendliness, especially Hannah and Victoria, and maintenance speed (often within 2 hours), but persistent complaints about management responsiveness to serious issues cloud the experience. Long-standing residents report months-long fights over water damage, security breaches (32+ cars broken into), unauthorized gate access, and disputed utility bills, while lease cancellation terms have raised legal concerns. High satisfaction among newer residents and those with routine needs contrasts sharply with frustration from long-term renters facing chronic problems.

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SoNa Apartment Homes

#187

68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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3500 Westlake Apartments

#188

74

3500 Westlake Apartments

4.3(90)✓ Google-verified

Move-in ready units and responsive staff make the leasing process smooth for most. Spacious layouts, views, and well-kept grounds attract families and professionals. Sophia and Bailee earn consistent praise for detailed, patient guidance. Ground-floor units face recurring pest problems and monthly pest fees. Gates sometimes stay open overnight despite gated community status. Management responses to serious complaints come across as non-committal. Location near Highway 71 adds background noise, though residents note overall quietness.

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Austin Waters at Tech Ridge

#189

68

Austin Waters at Tech Ridge

4.1(107)✓ Google-verifiedPublishes prices

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

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Lavella

#190

75

Lavella

4.2(529)✓ Google-verified

Lavella delivers consistent appeal on location, views, and social events, with leasing agent Andrew and maintenance staff Valerie and Sydney earning direct praise for responsiveness. The complex draws families and professionals to its northwest Austin setting, though older construction means thin walls, recurring appliance breakdowns, and pests remain persistent friction points for long-term residents. Many report strong community vibe and well-maintained common areas, yet uneven enforcement of guest security and a gap between polished first tours and real-world service speed dampen some experiences. Hill Country views and rooftop gatherings anchor satisfaction, but pet owners should note uneven dog park upkeep and limited yard access in ground-floor units.

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Corazon

#191

75

Corazon

4.2(403)✓ Google-verifiedPublishes prices

Staff energy and community focus drive the positive experience here. Leasing team members Hannah, Aubrey, and Jeremy earn repeated praise for friendliness and responsiveness, while maintenance staff like Charlie and Charles handle requests quickly. Resident events and pool parties create genuine neighborhood connection that reviewers say rivals actual friendship. However, infrastructure problems erode the luxury positioning. Fire alarms trigger nightly for weeks, elevators malfunction regularly (sometimes only one working across the building), and packages sit exposed despite paid valet trash service. One reviewer reported a serious safety incident (concrete flooring failure causing injury) with no meaningful response. For those prioritizing staff warmth and social community, these trade-offs may be acceptable; for others, recurring system failures at a luxury price point will feel wrong.

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Bexley at Whitestone

#192

64

Bexley at Whitestone

3.8(209)✓ Google-verified

The leasing team here earns consistent praise for being friendly, responsive, and informative during the signing process, with staff members like Toby, Adriana, and Alma frequently mentioned by name. The community itself appeals to remote workers who value quiet living, and amenities like the resort-style pool and dog park draw positive responses. However, recent residents report serious operational gaps. Multiple tenants encountered cockroach infestations, dirty or broken units at move-in, and slow-to-nonexistent maintenance fixes, with management deflecting responsibility rather than solving problems. Valet trash service has missed pickups and generated disputed charges. One prospective tenant waited an hour for two consecutive scheduled tours that did not happen. The gap between the leasing experience and actual occupancy is striking and concerning.

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E6 Apartments

#193

75

E6 Apartments

4.5(197)✓ Google-verified

Stylish East Austin location with impressive modern finishes and a warm leasing experience, especially through staff member Kayla. The building's actual construction and ongoing quiet do not match the tour presentation. Reviewers with long tenure report paper-thin walls, constant train vibrations twice nightly, noisy neighbors, broken common infrastructure, and a management shift from friendly to dismissive once leases signed. Maintenance responds quickly to calls, and monthly resident events build community. However, lease renewals include significant rent hikes plus undisclosed fees, and management resists tenant requests or disputes small damage claims. New residents touring report a stellar experience; long-term residents describe a gap between marketed amenities and lived reality.

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The Estate On Quarry Lake Apartment Homes

#194

63

The Estate On Quarry Lake Apartment Homes

3.6(237)✓ Google-verifiedPublishes prices

Most residents praise the leasing team (Sequoia and Maria stand out) for their attentive service and say the property is well-kept with appealing amenities like pools and a lakeside trail. However, pest problems have gone unresolved for weeks, parking has become scarce and unmonitored despite the property claiming overcoverage, and office email goes unanswered, forcing tenants to visit in person.

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The Anderson

#195

75

The Anderson

4.4(89)✓ Google-verified

The Anderson delivers a polished luxury experience with exceptional leasing staff and a strikingly new, well-maintained building. Staff members including Phoebe, Paige, and maintenance manager Ricardo earn consistent praise for responsiveness and care. However, internet connectivity remains problematic with weekly outages, and some residents report slow response to parking garage incidents and inconsistent enforcement of lease terms under recent management changes.

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Ariza 290 West Apartments

#196

75

Ariza 290 West Apartments

5.0(16)✓ Google-verified

Every review praises the staff-especially leasing agent Jason and manager Debbie-for patience, clarity, and genuine care throughout the leasing and move-in process. Residents and prospects highlight beautiful modern units, resort amenities including a pool and gym, spacious layouts, and the Gateway-to-Hill-Country location as standout features. No complaints appear in the available reviews.

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Affinity at Wells Branch

#197

74

Affinity at Wells Branch

4.3(72)✓ Google-verifiedPublishes prices

Residents appreciate quick, skilled maintenance and a strong community vibe with regular activities. Many have stayed years, citing reasonable all-inclusive rent. One tenant reported slow responses to a late-fee dispute and lease-renewal notice timing, forcing an unwanted lease renewal during recovery from surgery.

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Orbit Apartments

#198

67

Orbit Apartments

4.1(704)✓ Google-verified

Orbit's leasing staff earn consistent praise for warmth and efficiency; many move-ins feel genuinely welcoming. But persistent roach complaints, a web of undisclosed fees totaling $70+ monthly, and chaotic move-out practices tell a different story. Water shutdowns, broken shared laundry, aggressive towing (even for properly registered cars), and unresponsive management after tenant transition have soured recent experiences. The gap between a 72% five-star rating and the severity of structural complaints suggests newer tenant reviews differ sharply from those facing move-out and pest battles. Unit maintenance splits: some report quick fixes, others wait days for basic repairs while paying fees for services they cannot use. Management staffing changes appear to scramble processes, and communication breaks down once tenants try to leave. The roach issue stands out as unresolved despite repeated pest control visits and mandatory pest-control fees.

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Highline Apartments

#199

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

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The Brentwood Apartments

#200

60

The Brentwood Apartments

3.8(59)✓ Google-verified

Half the reviews glow about staff warmth and maintenance speed, while the other half describe a poorly built complex with slamming doors, thin walls, recurring break-ins, and management that avoids accountability. A year-old building already shows cracked walls, peeling flooring, and structural plumbing issues reviewers suspect violate code. Management staff (Devin, Lorena, Monica, Shiann) earn consistent praise for patience and friendliness; the property itself disappoints. Guests face a restrictive FOB system; residents tolerate noise and theft. For under $2,000 rent, downtown proximity and amenities attract renters willing to accept early wear-and-tear in exchange for responsive people.

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Last updated 2026-09-08