Luxury Apartments in Austin, TX

Page 2 of 5: businesses ranked 101-200 of 443. Start from the top.

Villas de la Plaza

#101

82

Villas de la Plaza

4.7(160)✓ Google-verified

Leo, Amy, and Yimmy earn consistent praise for guiding new residents through a fast, stress-free move-in. Apartments feel spacious and clean, and renters repeatedly say the value is strong. The friction point is administrative: the front office closes mid-afternoon, phone calls go unanswered, and move-in charges (free weeks, deposits) have confused recent arrivals who felt misled on what they actually owed. Maintenance concerns are minor but real: water pressure runs low and the stair design leaves small children at slip risk. Staff responsiveness during office hours is strong, but the office itself is simply not open enough to match resident needs.

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Trails at Canyon Creek

#102

74

Trails at Canyon Creek

4.0(193)✓ Google-verified

Staff like Karin and Avery handle the leasing process with care and speed, and residents praise the well-kept grounds and amenities. A few reported A/C noise from units positioned near condensers, and one applicant received incorrect lease emails before formally signing. Pet owners benefit from the off-leash dog park and walking trails. Renovated units and luxury finishes attract residents seeking a polished community with responsive management.

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Preserve at Rolling Oaks

#103

70

Preserve at Rolling Oaks

4.1(510)✓ Google-verified

Staff members like Chelsea, Robert, and Stephanie earn consistent praise for going beyond typical service, with residents noting accommodating lease transfers and swift maintenance responses. That goodwill erodes under systemic problems: post-ownership-change pest infestations, inattentive noise enforcement, common area trash neglect, and a serious security incident unaddressed by management cast doubt on whether individual kindness translates to safe, well-run operations. Residents who arrived before the management change describe a stark quality drop. While recent reviews show renewed responsiveness from the front office, the underlying maintenance and security gaps remain unresolved for some. The complex appeals to pet owners and luxury-minded renters, but prospective residents must weigh the named staff's personal care against documented concerns about systemic accountability.

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Stonelake at the Arboretum

#104

73

Stonelake at the Arboretum

4.3(319)✓ Google-verifiedPublishes prices

Staff like Daniel and Yvonne deliver warm, attentive service during leasing and move-in. Many residents praise quick maintenance response and a clean, peaceful setting near shops and restaurants. However, significant concerns surface: residents report unaddressed black mold, broken gates for months, filthy hallways, and unsettling behavior from maintenance workers that discourages reporting issues. High rents paired with aging buildings and security lapses leave some feeling the value has slipped. Management's record is uneven. Alfredo and Yvonne demonstrate genuine care, but reports of discriminatory staff conduct, slow action on serious defects, and a property manager (Kate) deemed unfit by at least one long-term tenant suggest inconsistency at the leadership level. For those prioritizing location and staff warmth, it works; for those needing reassurance about safety, upkeep, or affordability, proceed with caution.

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Modera EaDo

#105

69

Modera EaDo

4.2(150)✓ Google-verifiedPublishes prices

Front-line staff like Eli and Mona earn consistent praise for going out of their way to help residents. Units are spacious and modern, with gym and pool on site, though the gym is small and the pool occasionally has upkeep lapses. The real friction arises in management's handling of serious issues: bike room break-ins went mishandled without resident communication or meaningful resolution, guest parking remains unsolved after a year, basement flooding persists, and residents report slow callbacks on administrative questions. Move-out fees also run high, with charges of $160 for cleaning and $100-plus for appliance finishes. The complex appeals to residents who stay actively engaged with Eli and maintenance but frustrates those expecting executive-level problem-solving on security, parking, and communication. Fire alarms have become less frequent recently, though some residents report hearing neighbors clearly through walls.

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Bridge at Mesa Verde

#106

73

Bridge at Mesa Verde

4.3(227)✓ Google-verified

Residents consistently praise Bridge at Mesa Verde for outstanding maintenance staff (especially Bailey) who resolve issues same-day, and leasing agents who genuinely invest time in placement. The property looks sharp inside and out, with well-kept dog parks, pools, gym, and a walking trail that appeal to active tenants. However, multiple residents report repeated catalytic converter theft, car break-ins, package theft, and car theft despite paid parking and prior security presence. Management acknowledges no camera coverage, leaving residents feeling unprotected. Strong on hospitality and upkeep, weak on security and accountability.

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The Bridge at Harris Ridge

#107

69

The Bridge at Harris Ridge

3.5(175)✓ Google-verified

Recent reviews emphasize strong customer service from named staff members Carolina Mondragón and Taeya, who are repeatedly credited with easing the leasing and application process. Maintenance responds quickly to repair requests like AC issues, and the office team consistently addresses resident concerns with professionalism and flexibility. The shift toward positive reviews appears recent, with staff improvements noted as driving higher satisfaction.

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Azure Apartments

#108

72

Azure Apartments

4.1(126)✓ Google-verified

Most residents experience attentive, fast-moving staff and quick fixes when problems arise. Russ Newbanks, Viviana, and Gabi stand out for going beyond standard customer service, answering emails rapidly, and walking applicants through leasing steps with care. Issues surface around amenity access (pool closures), occasional office unavailability for scheduled tours, and one documented pest problem. Management's strong responsiveness mitigates day-to-day friction, but reliability in keeping office hours and amenities open matters for first impressions.

Luxury Apartments

The Bowen

#109

66

The Bowen

4.1(108)✓ Google-verified

The Bowen draws strong praise for location, staff warmth, and thoughtful unit finishes, but faces serious issues with ventilation, maintenance follow-through, and move-out billing that many residents dispute. Unit design and neighborhood walkability appeal to long-term residents who value the area; however, those sensitive to air quality, appliance reliability, and transparent management practices should look elsewhere.

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Austin Parke Apartments

#110

67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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Lenox Woods

#111

68

Lenox Woods

4.1(123)✓ Google-verified

Lenox Woods splits sharply between two experiences. Residents consistently praise Alvaro Pena and the maintenance team for attentiveness, speed, and genuine help through move-in and beyond. The property itself draws praise for clean grounds, quiet vibe, and resort-level amenities that dog owners especially love. Behind the scenes, however, a troubling pattern emerges: multiple residents report unresolved ant invasions, phantom monthly charges that spike rent without explanation, and a leasing office that ignores calls and emails. One former resident was sent to collections over disputed move-out fees despite documented proof of apartment condition. For those needing leasing support after signing, expectations should be low.

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Foxtail by Banyan

#112

80

Foxtail by Banyan

4.8(86)✓ Google-verified

Foxtail attracts strong praise for staff warmth and property design. Marina and Christopher earn repeated mentions for going beyond typical leasing support, handling remote moves with video tours and flexible payment options. The townhome layout resonates, especially for renters who value avoiding upstairs neighbors. The grounds stay clean and well-maintained. However, a minority of residents report serious gaps: pest control requests ignored for two months despite complaints, contradictory communication around move-in incentives, and one leasing agent's dismissive behavior. These issues matter most to those prioritizing responsive maintenance and transparent follow-through.

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The Maris

#113

66

The Maris

4.2(74)✓ Google-verified

The Maris attracts residents who love its design, location, and staff warmth during move-in, but a growing number struggle with compound security lapses: a broken garage gate (unfixed for months), repeated vehicle break-ins and tire theft, unauthorized maintenance entry into occupied units, and unexplained towing of registered vehicles. The property feels split between residents who had early positive experiences (with staff members Jeffrey, Elyse, Helen, and Eric praised by name) and those who arrived as these issues mounted and now question whether the luxury price point justifies the friction. Security concerns overshadow amenities for many. Reviewers report management acknowledges plans to add cameras and repair the gate but slow follow-through erodes trust. One reviewer called out the Fetch package system as inefficient compared to traditional mail rooms. On the flip side, residents praise the pool, fitness events, and the actual apartment finishes, and those without security incidents or parking disputes remain genuinely happy.

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Lookout

#114

80

Lookout

4.7(78)✓ Google-verified

Views of the Hill Country and a location in Dripping Springs draw residents who value nature and space. Leasing staff like Ana earn consistent praise for walking people through the process; maintenance and front-office teams respond quickly to resident needs. Two recent visitors encountered dismissal and a rained-out tour with no follow-up, hints that first impressions slip occasionally. The apartments themselves are described as bright, spacious, and clean, with in-unit washers and amenities that appeal to established residents choosing to renew leases. The Galleria shopping nearby and easier-than-expected access to central Austin ease concerns about isolation. Residents who stay report feeling at home rather than temporary.

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Bridge at Avery Ranch

#115

69

Bridge at Avery Ranch

4.2(158)✓ Google-verified

Newcomers encounter welcoming staff (Kelsey, Lily, Zack, Gabe named positively) and clean units that deliver on promises, with quick maintenance response when something breaks. But long-term residents report a sharp decline: mold in units, ignored noise complaints, filthy common areas, parking chaos, and management that quotes lease rules instead of solving problems or returning deposits promptly. Residents document poor follow-up on pest control, HVAC failures, and communication delays lasting weeks on urgent lease questions. The 4.2-star rating appears inflated by incentivized reviews. Look carefully at recent one-star feedback from multi-year residents and ask current tenants directly about maintenance reliability and management responsiveness before signing.

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Medina Highlands

#116

66

Medina Highlands

4.0(165)✓ Google-verifiedPublishes prices

Half the reviews celebrate the location, staff responsiveness, and amenities; half report systemic neglect that management has refused to fix. Fire alarms trigger nightly without cause, trash rooms overflow for months, pests infest common areas, and poor construction (thin walls, faulty infrastructure) makes units uncomfortable. One-year residents describe these as known but unaddressed problems.

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SEVEN Apartments

#117

67

SEVEN Apartments

3.7(200)✓ Google-verifiedPublishes prices

Most residents praise the staff-Dana and James stand out for genuine care and quick problem-solving-and love the walkable downtown West End location with skyline views. The double-paned windows help with 6th Street bar noise, though some find the area unpredictable. Maintenance responds same-day through the resident portal, and leasing appointments are accessible online. Elevator breakdowns and thin walls recur as frustrations, and one reviewer reported a vehicle theft from the garage despite paid security. Seven appeals to people comfortable with urban downtown living who value responsive management over perfect quiet. The $500 pet fee and $25 monthly pet rent apply if you have animals. A five-year resident's detailed tips include seeking west-facing units to minimize noise and noting that 06 one-bedrooms offer the best layout. The shaded pool is a draw in the area.

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MAA Canyon Pointe

#118

68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

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Haus 5350

#119

80

Haus 5350

4.4(144)✓ Google-verified

Vernon, Pedro, and the maintenance team resolve issues within 24 hours or by the time residents get home. Leasing staff like Jack, Aylen, and Sarahbeth make touring and move-in painless. The building itself is modern and spotless, the location walkable to restaurants, and the overall vibe genuinely welcoming. One reviewer flagged that building maintenance could use attention, but this is rare among overwhelmingly positive feedback on both the property and the people running it. Strong community feel and real investment from management in resident comfort.

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Lirica

#120

80

Lirica

4.7(89)✓ Google-verified

Most residents praise Lirica's modern design, quiet apartments, and staff responsiveness. Leasing agents Lucero, Emily, and Janine earn repeated mentions for answering questions and hosting community events; maintenance staff fix requests same-day, sometimes within hours. Amenities like the rooftop lounge, pool, record room, and dog park are well-kept and actively used. One detailed complaint alleges ongoing power, internet, and water outages; cockroaches and dead bugs in common areas; a non-functional parking gate; and dismissive management responses. That reviewer reports a second leak after an initial repair and describes the community manager as unhelpful. The stark contrast suggests either a specific unit or period affected, or highly polarized experiences within the complex.

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Red Oaks Apartments

#121

72

Red Oaks Apartments

4.5(24)✓ Google-verifiedPublishes prices

Red Oaks stands out for staff who remember names and go the extra mile, particularly Sonia and Gina, who are praised across reviews for making the rental process stress-free. The property itself delivers: units are spacious and well-designed, the pet wash station is spotless, and the community's pool, game room, and nearby schools appeal to families. The one caveat is application pace. One reviewer waited nine days without clarity on an approval. For pet owners who value grooming facilities and dog parks, or anyone seeking a well-staffed complex where leasing feels personal rather than transactional, this is strong. But if timing is tight, confirm decision timelines upfront.

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Jovie Belterra

#122

78

Jovie Belterra

4.8(38)✓ Google-verified

Most residents consistently praise the staff-especially Marilynn, Audra, Chelsi, and Liang-for their attentiveness and warmth. The apartments themselves are spacious and modern, with high ceilings and upscale finishes that residents appreciate. The community runs a full calendar of activities, from card games and Bible studies to cocktail parties and outings, and residents report feeling welcomed and part of a family. One visiting prospect had a negative experience with a manager, though this appears isolated. Overall, Jovie Belterra attracts active 55+ residents seeking luxury senior living with a genuine sense of belonging and manageable hassle when it comes to maintenance requests and move-in support.

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The Banks of Springdale

#123

80

The Banks of Springdale

4.4(205)✓ Google-verified

Residents consistently praise the attentive office staff (especially Ana and Kara), well-kept grounds, and quiet East Austin location near downtown and Mueller. However, multiple reviews flag recurring car break-ins and a frequently malfunctioning entrance gate as serious safety concerns that management has not fully resolved.

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The Saint Mary

#124

80

The Saint Mary

4.4(199)✓ Google-verified

Most residents praise the resort-style pool, well-maintained grounds, and quick maintenance response from technicians like Ramo. Staff including leasing team members (Lauren, Faith) earn consistent recognition for responsiveness and professionalism. One significant complaint details sustained failures: unresponded emails over a month, faulty appliance repairs marked "fixed" without follow-up, and management's dismissive attitude toward accountability, though this appears isolated among the broader satisfaction evident in the review spread.

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Magnolia Scofield Ridge

#125

66

Magnolia Scofield Ridge

4.2(53)✓ Google-verified

Many residents love the location, modern interiors, and core staff responsiveness, reporting quick maintenance and a welcoming atmosphere. However, long-term residents document persistent construction flaws-especially highway noise bleeding through closed windows-alongside repeated equipment breakdowns (elevators out for weeks, pools frequently closed), slow repairs, and staff defensiveness when complaints escalate. The property manager and leasing team are praised for friendliness, yet multiple reviews highlight a pattern where residents are put on hold loops when escalating concerns, billing errors went unresolved, and Airbnb units have eroded security and cleanliness standards. A regional manager intervened in at least one case to make things right.

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Avenir Apartments

#126

74

Avenir Apartments

4.4(184)✓ Google-verified

Strong frontline staff and beautiful amenities earn consistent five-star praise, but serious management failures undermine the luxury claim. One resident's 13-month shower leak-mishandled across repeated visits, contractor involvement, and wall replacement-reveals a systemic breakdown in oversight and accountability. A roach infestation went unresolved for months; gas outages and buried lease penalties add to resident frustration. When escalated, Avenir becomes responsive, but that attentiveness should exist from day one. Locators Scott, Anthony, and Kay, along with maintenance crew members like Jose and Jake, deliver the service that draws people in. Pools, fitness spaces, and high-floor views are genuinely praised. Yet the gap between the leasing experience and post-move reality is stark. Prospective renters encounter locked doors three hours before close and dismissive responses; residents encounter slow dryers, uncoordinated maintenance, and management who claim ignorance of their own building's problems.

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Pioneer Hill

#127

73

Pioneer Hill

4.1(162)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and management team, particularly Victoria, for their attentiveness and genuine care. The community itself is clean, quiet, and well-run, with appealing amenities including a pool, fitness center, and frequent resident events. However, some tenants report aggressive pest control protocols, excessive fining for minor patio issues, parking congestion late in the evening, and lack of clarity around lease terms and monthly charges that caught residents off guard. For those with pets or seeking a closely managed community with strong staff engagement, Pioneer Hill stands out. Those sensitive to rigid policies, mandatory treatments, or tight parking should assess these elements carefully before committing.

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7East Apartments

#128

79

7East Apartments

4.4(111)✓ Google-verified

Residents consistently praise the maintenance crew and leasing staff for speed and friendliness, naming Amir and Patrick as standouts. The East Austin location near Downtown appeals broadly, and reviewers report service requests handled within hours and clean, spacious units. The newer management team (roughly one year in) has invested in renovations to the rooftop, clubhouse, and dog park. Most interactions feel personal rather than corporate; staff go out of their way to help. One critic mentioned a bitter property manager attitude, but this is isolated against 26 other five-star recent reviews.

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Broadstone North ATX

#129

71

Broadstone North ATX

4.4(100)✓ Google-verifiedPublishes prices

Broadstone's leasing team, especially Alexandria, earns consistent praise for making the process smooth and staying responsive during move-in. The property itself impresses: brand new finishes, quiet common areas, plenty of parking, and a resort-like feel with strong amenities draw renters who value North Austin convenience. Serious maintenance failures tarnish the experience for long-term residents. Multiple tenants report pest problems (gnats, ants, roaches) that persisted for months despite repeated service requests marked "completed" without actual resolution. Thin walls let noise through from neighbors and freight trains. Management stopped responding to emails and disputes, and one tenant waited over four months for a deposit refund. Recent staff turnover has coincided with quality drops.

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Bridge at Southpark Meadows Apartments

#130

66

Bridge at Southpark Meadows Apartments

3.9(368)✓ Google-verified

Move-in staff earn consistent praise for patience and attentiveness, with several residents citing named employees (Pablo, Brennan, Xavier, Nathan) as key reasons they chose the complex. Newer residents appreciate the leasing process, location near retail and transit, and modern finishes in units. However, systematic problems surface: dog waste litters common areas, thin walls create noise complaints, pest infestations appear despite promises, and maintenance requests stall for months despite initial responsiveness. Package security is weak, with an easy-to-breach locker system and no internal cameras. Long-term residents note the community feels larger and less cohesive than some prefer, yet several report peace and quiet when systems work as intended. A meaningful divide exists between those who bond quickly with staff during move-in and those who clash with management later or discover maintenance oversights. The gated property appeals to some; others note that gates are often left open, limiting perceived security. Pet owners report ongoing frustration with enforcement of dog waste and off-leash policies.

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Bridge at The Kenzie

#131

65

Bridge at The Kenzie

3.9(181)✓ Google-verified

Bridge at The Kenzie sits at a crossroads. Recent leasing staff and the new AMP management team (as of 2025) have earned praise for responsiveness and common-area upgrades, and the location near The Domain draws renters looking for walkable nightlife and dining. Pool, gym, and grounds appeal to residents invested in community feel. Yet pest problems recur (termites, roaches, rats), hallways stay dirty, and fire alarms trigger frequently-sometimes mid-night. Units themselves are spacious and modern, but soft furnishings look tired and appliances falter. Tenants who stayed through the management transition describe a dramatic shift from Greystar's polish to a period of neglect under AMP's early months, now improving. Early move-in glitches and management's reluctance to accommodate residents during crises (like ongoing pest issues) linger as pain points.

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La Cima Apartments

#132

79

La Cima Apartments

4.4(293)✓ Google-verifiedPublishes prices

Residents consistently praise the staff, particularly Marlen, Cristina, and Bianca, for their warmth and professionalism during the leasing and residency process. Apartments are spacious and beautifully lit; maintenance responds quickly to issues. A persistent friction point is littered common areas and trash management, plus occasional communication delays with management. The property has cycled through multiple management teams, which some reviewers correlate with service variability. Most tenants report strong value and a family-friendly atmosphere. Package security is noted as reliable. New residents often highlight the straightforward application process. Management responsiveness remains inconsistent, which impacts some long-term residents' satisfaction.

Luxury Apartments

Keystone Apartments

#133

66

Keystone Apartments

4.1(90)✓ Google-verified

Keystone residents praise staff warmth and maintenance speed for routine requests, but serious complaints reveal a pattern: roaches persist across units despite weekly treatment requests, AC fails repeatedly in summer, and management becomes unresponsive when issues escalate. One resident reported being shot at and faced a near-$1,000 early-termination fee; another documented mold eating through ceilings with work orders left closed and unanswered. The gap between friendly frontline service and follow-through on structural problems defines the inconsistent experience here. Staff members Aida, Sarah, and Vanessa earn specific praise for renewal consultations and attentiveness. Newer residents report positive experiences, but long-term residents cite management turnover, unexplained utility charges, and safety concerns including break-ins and police presence. Units are described as spacious with good closet space, yet aging infrastructure and pest control failures undercut the premise of a luxury property.

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Marquis at Treetops

#134

73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

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Bridge at Balcones Apartments

#135

71

Bridge at Balcones Apartments

4.0(129)✓ Google-verifiedPublishes prices

Most residents praise the staff's attentiveness and speed, with maintenance often arriving same-day. The location near shopping and dining, spacious floor plans, and amenities like the dog park and fitness center draw positive mention. Several residents note competitive pricing for the space offered. However, recent complaints center on pest problems at move-in and serious safety gaps. One tenant reported roaches despite pest control intervention; another felt ignored after reporting unsafe conditions and a truck theft. These incidents suggest inconsistency in property checks and security oversight.

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Tacara Steiner Ranch

#136

71

Tacara Steiner Ranch

3.8(157)✓ Google-verified

Most tenants stay for years and credit the leasing team-especially Pearl and Veronica-for making move-in effortless and the property maintained to resort standards. Outdoor spaces shine: the infinity pool draws consistent praise, and townhome-style units with private yards appeal to dog owners. Maintenance responds quickly to requests, groundskeeping stays sharp, and common areas feel upscale. A handful note that some floor plans read a bit dark, and the prime units book fast. The management team listens and has visibly improved service over time, making this a rare luxury complex where tenants feel genuinely cared for rather than just managed.

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Sonora Apartments & Homes

#137

79

Sonora Apartments & Homes

4.9(36)✓ Google-verified

Residents consistently report warm interactions with leasing and management staff who remember details and follow up. Grace, Moe, and Grant earn repeated praise for patience during tours and the application process. The community shines through frequent, well-timed resident events like flower arranging, pool parties, and Pilates classes that build genuine neighborly connection. Units are new construction with thoughtful layouts, and amenities span dual pools, a walking trail, dog park, and 24-hour fitness center. The vibe reads less transactional rental and more resort-style living, though early residents note the locked side gate adds a couple minutes to exit. What clinches it for many is how management tracks individual preferences and accommodates needs without being asked. Leasing staff send floor plans promptly to out-of-state prospects. Maintenance helps move furniture. The elevator matters to dog owners and those with mobility concerns. Sonora has built what reviewers call a "true community" in what could have been just another new complex, and that shows in both the 4.9 rating and the willingness of residents to recommend it with genuine enthusiasm.

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Allegre Point Apartments

#138

67

Allegre Point Apartments

4.1(109)✓ Google-verifiedPublishes prices

Allegre Point draws strong praise for attentive leasing staff (LaTanya, Arlene, Hermes) and responsive maintenance, with residents enjoying a quiet, gated community and regular events. New move-ins report welcome gifts and personalized tours. However, longer-term residents cite chronic roach problems, package theft, and management slowness on serious complaints, with one resident noting a marked decline over their three-year stay; another reported a week of silence on a credit reporting error. The divide appears tied to tenure and staff consistency. High satisfaction centers on the leasing and maintenance experience; dissatisfaction emerges from pest control lapses and management accountability on complex issues. Gated grounds and community amenities (dog park, pool, Starbucks cafe, pantry) are genuine draws, but pest control and theft require honest investigation before commit.

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Spicewood Springs

#139

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

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The Ridge Apartments

#140

69

The Ridge Apartments

4.1(347)✓ Google-verifiedPublishes prices

Maintenance staff, particularly Ariel Machado and Ernesto, earn consistent praise for quick, professional repairs. Several residents highlight responsive service and a quiet community atmosphere. However, management conduct has drawn serious concerns: one former resident reported being yelled at and cursed at when raising a noise complaint, another received a gun-like hand gesture, and staff locked the office during business hours without notice. Recurring complaints cite mysterious odors, water quality issues, pest infestations despite treatments, and arbitrarily applied late fees not disclosed in leases. Strong divide between frontline maintenance staff and office professionalism. The property appears well-maintained cosmetically and hosts community events. Rent ranges from $899 for studios to $1,746 for larger two-bedrooms. Those seeking reliable maintenance response may be satisfied; those sensitive to noise enforcement, transparent billing, or management approachability should look closely at alternatives.

Luxury Apartments

The Village at Collinwood

#141

70

The Village at Collinwood

4.0(77)✓ Google-verified

Residents consistently praise the attentive, personable staff and safe location, with seniors noting reasonable pricing and access to planned activities. Management delays on maintenance repairs and loose enforcement of pet policies temper the experience for some.

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Short Hills North Apartments

#142

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

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Radius at The Domain

#143

65

Radius at The Domain

3.8(351)✓ Google-verifiedPublishes prices

Staff turnover has brought real improvements: recent five-star reviewers consistently praise Mackenzie, Cele, Leila, and Anton for friendliness and urgency. Community events draw praise. However, persistent complaints about maintenance quality (peeling tubs, falling kitchen sinks, water seeping through windows), mold issues handled poorly, and thin soundproofing undercut these gains. One-star reviewers also flag surprise charges, poor communication, and early-morning construction noise (6 am daily except Sunday) as making the complex feel unreliable despite decent pricing for North Austin.

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Windsor Burnet Apartments

#144

65

Windsor Burnet Apartments

3.9(190)✓ Google-verifiedPublishes prices

Strong leasing staff and maintenance response earn praise, but resident comfort suffers from thin walls, nightly fire alarm failures, and neglected building systems. Reviewers who value the location and individual unit condition rate higher; those staying longer report declining standards, unresolved security incidents (car break-ins), and management prioritizing appearance over safety or community engagement. Long-term residents express frustration: broken smart locks unfixed for a year, pest issues dismissed, little transparency after vehicle theft, and scheduled events that rarely occur. The property offers good amenities and fast maintenance dispatch, but follow-through on commitments and quality-of-life issues remain inconsistent.

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Bexley at Tech Ridge Apartments

#145

77

Bexley at Tech Ridge Apartments

4.0(214)✓ Google-verified

Beto Arellano's maintenance work dominates recent feedback, with residents praising his speed, skill, and willingness to solve problems from broken ACs to dryers and appliances. The building and grounds are well kept, staff are approachable, and emergency calls get quick attention even late at night. Amenities include fitness, pool, dog park, and pet spa. Location near Tech Ridge appeals to students and working professionals. Limited detail on pricing or unit finishes, but the strong maintenance reputation and responsive support stand out.

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Alexan Riverside

#146

78

Alexan Riverside

4.4(181)✓ Google-verified

Most residents praise the location near downtown and the maintenance team's speed and professionalism, with KB Mendoza and Jon Hamilton earning specific recognition for thorough, respectful service. The leasing office, especially Zoe, consistently gets high marks for genuine friendliness and attentiveness. However, some report problems with fire alarm triggers at odd hours, aggressive towing enforcement ($350 impound fees noted), and occasionally dismissive management responses to concerns. Newer residents and those who dealt with recent staff changes describe noticeable improvements and a team that goes beyond typical support. The complex offers modern studios through two-bedroom units, a pool, gym, dog park, and walkable access to the area. Pricing and specific lease terms are not detailed in available reviews. Parking remains tight (typical for the area), and neighbor noise is an occasional issue. One former leasing staffer (Ilda) drew a complaint about rudeness, though current team members consistently receive praise.

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Eastpoint Apartments

#147

77

Eastpoint Apartments

4.5(128)✓ Google-verified

Leasing staff like Francesca and Chris deliver warm, attentive service that shapes first impressions. Units are spacious and fairly priced; common areas shine with two pools, a pickleball court, and a well-equipped gym kept clean. Residents report feeling safe and forming genuine friendships within a quiet, friendly community. However, office responsiveness has slipped: phones often go unanswered, follow-ups require multiple emails, and miscommunications over lease terms can leave tenants stranded. After-hours noise complaints rarely get callbacks, and building access systems remain clunky despite promises to fix them.

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Belmont Apartments

#148

69

Belmont Apartments

4.3(95)✓ Google-verified

Belmont delivers spacious, newly renovated apartments and strong staff support, especially from property manager Alanis and the office team. However, thin walls let neighbor noise through, pest control is unreliable, and the elevator has broken down, leaving residents with serious accessibility concerns.

Luxury Apartments

Westerly 360

#149

75

Westerly 360

4.5(89)✓ Google-verified

Living at Westerly 360 consistently means encountering attentive staff and prompt maintenance. Mike and Tiffany are named repeatedly for their professionalism and personal care, from AC repairs to move-in coordination. The property delivers modern finishes and peaceful South Lamar surroundings, though recent residents flag persistent construction noise, a poorly maintained private road full of potholes, repeated break-ins at mailboxes and the package room, and neighbors who ignore pet policies despite management's warnings. Older gym equipment and the vacant lot next door add friction.

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The Rail Apartments

#150

77

The Rail Apartments

4.3(163)✓ Google-verifiedPublishes prices

Staff members including Elsis, Jade, and Elijah turn the leasing process into something straightforward and welcoming, with maintenance requests addressed in under two days. Residents consistently describe the building as quiet and safe, with a family-friendly atmosphere and well-kept grounds. What sets the property apart is the personal touch: recent renters praise the pool's cleanliness, high ceilings, and metro rail proximity. A few applicants encountered slow communication or unclear fee policies during paperwork, but those who moved in report strong ongoing relationships with management and a maintenance team that responds promptly.

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The Courtmoor on Cameron Apartments

#151

77

The Courtmoor on Cameron Apartments

4.2(151)✓ Google-verifiedPublishes prices

Staff members including Letty, Aracelli, Keziah, and Mrs. Martinez earn consistent mention for staying late, offering water during tours, and handling applications with patience. The maintenance team responds quickly to repair requests and residents feel safe in a quiet setting. Recent renovations, responsive management, and lease renewals on favorable terms define the experience here. One reviewer noted an office closure during posted hours, though 17 of the 18 recent detailed reviews praise responsiveness and care.

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Travesia Apartments

#152

70

Travesia Apartments

4.1(308)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, with same-day repairs common before 4pm. However, office management falls short: residents report rude staff at leasing, unexpected fees, dirty common areas (particularly the pool), and unresolved pest issues. The divide between skilled technicians and administrative problems shapes the experience.

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Churchill Crossing

#153

64

Churchill Crossing

3.8(200)✓ Google-verified

Cleisy, Erika, and Eva in the leasing office earn consistent praise for patience and professionalism, and staff handle repair calls fairly quickly when tenants reach out. The property itself is dated but decently priced, and long-term residents report contentment. The real friction stems from repetitive water heater failures, sometimes lasting a week or more, that management dismisses as contract terms rather than service failures. Parking lots were resurfaced unevenly and never corrected; garbage collection is cramped for the number of units. Tenants feel management is cold about accountability. Water outages recur every month or two despite months of requests. One tenant documented boiling water for months while maintenance delayed calling a contractor. Management compounds frustration by offering no rent credits for these extended outages, citing the lease instead of taking ownership. The complex also charges debated fees and uses renewal rates to discourage long-term residents, rewarding only those who reapply as new prospects.

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AMLI on 2nd

#154

73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

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Sangria Park Apartments

#155

69

Sangria Park Apartments

3.7(258)✓ Google-verified

Sangria Park residents and prospects consistently encounter warm, attentive staff-particularly leasing coordinators Laura and Melanie, Manager April, and Assistant Manager Ivonne-who make the search and move-in process personal. The complex has undergone visible improvements under new management, with maintenance technician Brian Sánchez and his team keeping grounds clean and responding quickly to requests; amenities include a pool, dog park, and fitness center across studios to three-bedrooms in Windsor Park and near Mueller. A small number of residents report severe pest problems and poor handling of complaints, including escalation to collections and restraining orders. While most praise the upgrades and bilingual support, anyone dealing with unit issues should approach management documentation carefully.

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Bridge at Sterling Village Apartments

#156

77

Bridge at Sterling Village Apartments

4.5(94)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and maintenance team, particularly manager Victoria and maintenance specialists Horacio Cazares and Nielcy, for responsive, professional work and genuine care. Long-term tenants report stable, well-kept grounds and quick problem resolution, though a few recent complaints about office hours and occasional cleanliness gaps suggest inconsistency in daily operations.

Luxury Apartments

The Sondery

#157

77

The Sondery

4.5(245)✓ Google-verifiedPublishes prices

The Sondery impresses most residents with its rooftop amenities, engaged leasing staff (especially Mark and Fantashia), and genuinely fast maintenance response. The location near downtown and trails is a draw, and rent feels reasonable to many for the space and finishes. However, recurring complaints reveal serious gaps: residents report being charged $125-plus for "amenity electricity" and other add-ons beyond the stated rent; theft from the bike garage and package areas goes uninvestigated; and one resident endured a year-long ceiling leak that legal pressure finally addressed. A few interactions hint at unresponsive email practices and selective accountability.

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The Rhett Apartments

#158

77

The Rhett Apartments

4.5(109)✓ Google-verified

Staff like Elle, Annie, Jennifer, and Lina handle approvals in under 24 hours and earn consistent praise for patience, friendliness, and care during the leasing process. Most tenants move in smoothly and report feeling welcomed. However, one recent tenant found the complex unsuitable for quiet living, citing thin construction, children playing outside windows at night, loud upstairs neighbors, and delayed elevator and ground maintenance. The property draws young families and first-time renters who value speed and hospitality over tranquility. Units themselves are described as nice and well-maintained, but sound isolation appears inconsistent depending on floor placement and neighboring units.

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Brightleaf at Lakeline

#159

65

Brightleaf at Lakeline

3.9(138)✓ Google-verified

Strong leasing staff and modern finishes draw praise, especially from those who have stayed long-term or worked closely with the team. Recent management changes have improved responsiveness for some residents. However, towing fees, pest problems across different buildings, package theft, and inadequate follow-up on maintenance complaints create significant frustration for others. Accountability gaps after move-out and safety concerns dampen the experience for a meaningful subset of residents. The team members Paris, Holly, and others earn consistent recognition for warmth and problem-solving. Cleaning and renovations receive marks. Yet multiple residents cite wrongful tows despite vehicle registration, silverfish and scorpions in specific buildings, and broken appliances (especially hot water systems). Management under prior leadership did not communicate clearly about ongoing pest issues and retaliation concerns. Disputed move-out charges and package security add to distrust.

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Juniper Creek Apartments

#160

64

Juniper Creek Apartments

4.4(9)✓ Google-verified

Long-term residents and new arrivals alike praise the community's welcoming atmosphere, well-maintained grounds, and spacious floor plans. One applicant flagged a slow application process and difficulty with self-employed income verification, though this remains an outlier against consistent positive experience with leasing staff and management responsiveness.

Luxury Apartments

The Bennett

#161

73

The Bennett

4.5(150)✓ Google-verified

Staff warmth and modern finishes earn consistent praise, but systemic maintenance and oversight gaps undermine the luxury claim. Long-term residents report deteriorating common areas, unenforced house rules, and management communication that shifted after ownership changes. Stephen, Juliette, and Heather are named for leasing and resident support; maintenance teams are praised for politeness but hampered by incomplete repairs and low accountability standards. Package access via the Luxer system is a documented pain point (doors fail repeatedly, undelivered or relocated items). Parking garage roof leaks in bad weather. Hallway cleanliness varies by building. Pet waste and smoking violations go largely unaddressed despite pet-friendly and smoke-free policies. One-star reviews also flag vehicle break-ins, occasional power outages, and proximity to unhoused individuals around the perimeter and dog park-factors new residents should tour firsthand rather than assume from marketing materials.

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E6 Apartments

#162

76

E6 Apartments

4.5(198)✓ Google-verified

E6 delivers strong first impressions and a desirable East Austin location, with leasing staff particularly praised for speed and attentiveness. Once moved in, some residents experience significant gaps between promise and reality: train noise, thin walls, building defects, and escalating costs. Maintenance responds quickly when called, and community events foster connection among residents. However, construction quality concerns, soundproofing failures, and the gap between pre-lease hospitality and post-lease responsiveness create a divided tenant experience. Walkability and modern finishes appeal to many, but noise-sensitive renters should investigate train proximity carefully.

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The Barstow

#163

64

The Barstow

3.7(433)✓ Google-verified

Leasing and maintenance staff earn consistent praise for attentiveness and quick problem-solving, with the pool, dog park, and volleyball court frequently highlighted. The community feels clean and well-kept to many residents. However, vehicle break-ins and lack of security cameras create a significant divide. Residents report cars broken into on the lot, and management's response has been dismissive. Without visible safety measures in place, security-conscious renters may want to ask directly about current camera installation and vehicle protection plans before signing.

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Milo Apartments

#164

63

Milo Apartments

3.7(598)✓ Google-verified

Milo draws strong loyalty from many residents who credit frontline staff like Leli and Sonja with smooth move-ins and responsive help. The property is clean and well-kept for most, yet a smaller group report severe pest problems and describe management as hostile during disputes, suggesting service quality depends heavily on which staff you encounter and whether you need help beyond leasing. Reviewers praise the fitness center, pool, and pet amenities, plus the central North Austin location near The Domain. Unit finishes match the luxury pitch when moving in, but expectations seem to shift once a resident faces maintenance gaps or personal conflicts with management. Long-term residents (2-5 years) split sharply between those who feel genuinely cared for and those who experienced neglect or confrontation.

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MAA Wells Branch

#165

65

MAA Wells Branch

3.8(280)✓ Google-verifiedPublishes prices

Five-star ratings often center on specific maintenance staff (Adam M, Adam G, Gary) who solve problems quickly and professionally, and property manager Melissa who genuinely advocates for tenants. However, a substantial portion of lower ratings describe systemic issues: management silos that leave complaints unaddressed, appliances that fail after repair, work orders closed without fixes, and delayed responses to health hazards. The experience depends heavily on who handles your case. Pet owners cite the dog parks as a draw, but some note that management fails to enforce rules around nuisance barking. Early evidence of management missteps includes car towing without proper notice and unexplained collection charges months after a declined application.

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Bridge at Volente Apartments

#166

69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Bridge at Southpark Landing Apartments

#167

76

Bridge at Southpark Landing Apartments

4.5(374)✓ Google-verified

Strong 4.5 rating masks a sharp divide: most residents praise Teresa, Jeremiah, Charlie, and other named staff for quick fixes and genuine care, plus clean grounds and location near Southpark Meadows. But parallel reviews document months-long AC failures ignored by management, German roach infestations that staff blamed on residents, paper-thin walls, and serious safety lapses when trespassers and homeless individuals climbed fences and entered patios. One resident felt unsafe enough to avoid sleeping alone; another waited 30+ days for a promised refund after a denial. The property shines for short-term visitors but shows systemic gaps in crisis response and accountability. Management inconsistency is the core tension. Reviewers who moved in before 2025 often report helpful teams; those who transferred or renewed recently describe a "complete 180" toward unresponsiveness. Staff turnover appears high, so your experience hinges on who staffs the office on your move-in day and whether urgent issues land on a responsive person's desk or fall through cracks.

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Trillium Terrace

#168

76

Trillium Terrace

4.4(136)✓ Google-verified

Trillium Terrace delivers a consistently warm living experience under current leadership. Alexandra and Lucy are repeatedly praised for quick approvals, responsive problem-solving, and genuine care-one client was approved within a day after fleeing mold elsewhere. The grounds are clean, the community hosts regular events (movie nights, book clubs, Easter hunts), and residents describe a quiet, well-maintained gated space with friendly neighbors. The main friction comes from move-out charges: several reviewers dispute deductions for blinds, water bills, and alleged wall damage sent to collections without clear dispute resolution. Older complaints about mold and maintenance gaps emerged during a prior management transition but appear resolved under current staff. Current staff (particularly property manager Alexandra and leasing agent Lucy) are central to satisfaction. Maintenance crews Jose and Skylar earn consistent praise for professionalism and speed. The resort-style pool, fitness center, and walkable location near CVS and Sprouts draw repeat praise. One long-term resident noted sirens from the nearby fire station are occasional but not disruptive.

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Ariza 290 West Apartments

#169

76

Ariza 290 West Apartments

5.0(20)✓ Google-verified

All 20 reviewers gave five stars. Living here or moving in, residents consistently praise staff by name-Jason in leasing, Debbie the manager, Ricky in maintenance-for taking time with questions and staying responsive after move-in. The resort-style pool, gym, and clubroom anchor a well-designed property with spacious units, ample storage, and hill country views at an accessible price point for the Austin gateway area. From pre-lease tour through weeks of residency, the tone never shifts from "welcoming" and "patient." Debbie surfaces most often as the community's anchor figure. No one mentions downsides; every review emphasizes being excited to live here and recommending it freely.

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Panorama Villas

#170

75

Panorama Villas

4.3(127)✓ Google-verifiedPublishes prices

Most residents praise the management team, especially manager Emilee, for genuine care and responsiveness. The property offers stunning hill views, a resort-style pool, dog parks, and 24-hour fitness facilities. Recent ownership changes have brought visible improvements, particularly to grounds and event programming. One long-time resident lodges serious complaints about billing rigidity, overcrowding due to lax occupancy enforcement, parking shortages, and neglected infrastructure, though more recent reviews suggest the newer management regime has improved conditions substantially.

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Crestview Commons Apartments

#171

68

Crestview Commons Apartments

4.1(144)✓ Google-verified

Crestview Commons attracts residents who value its location, modern finishes, and attentive staff during move-in and day-to-day maintenance. However, persistent garage security issues (car break-ins without adequate camera coverage), slow responses to repair requests, and administrative missteps have frustrated longer-term residents enough to reconsider renewal.

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Bishop Momo

#172

76

Bishop Momo

4.6(150)✓ Google-verifiedPublishes prices

Many residents love the leasing staff (Cristal and Kris especially), unique artistic vibe, gym, pool, and hot tub. Move-in support and maintenance response are frequently praised. However, sustained complaints center on dirty hallways, aggressive towing and parking enforcement, inadequate noise complaint handling, and black mold that was poorly remedied rather than fixed. Community cleanliness and management responsiveness have declined over time. The building attracts residents who value design and proximity to South Congress food and bars, but prospective tenants should tour common areas carefully and ask directly about noise policies and the towing company's relationship to the complex. Staff turnover appears to have affected consistency in management oversight.

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Prose Decker Lake

#173

76

Prose Decker Lake

5.0(37)✓ Google-verifiedPublishes prices

Residents consistently experience efficient leasing with staff like Vanessa, Andrea, and Cheyenne, who handle move-in smoothly. Units are modern and clean; included WiFi and fitness amenities appeal to many. One resident notes ongoing noise from dogs and construction (building 7), thin walls, and earlier trash overflow issues that staff addressed after feedback, though security and theft remain concerns. Pet policies are clear: $200 deposit, $200 fee, $20/month rent. Best for those prioritizing prompt service and new construction. Work-from-home seekers should know that noise complaints persist despite management responsiveness.

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Twenty 15 Apartment Homes

#174

68

Twenty 15 Apartment Homes

4.0(268)✓ Google-verifiedPublishes prices

Most residents highlight the leasing team's attentiveness and the property's calm setting, with frequent praise for staff members Igor and Cinthya. Move-in experiences and amenities draw consistent compliments. However, a significant minority report serious problems: billing practices that residents view as predatory, a persistent cockroach infestation unresolved by pest control, gym maintenance lapses, and poor responsiveness to complaints about property security and management accountability. The divide in ratings reflects two distinct experiences. New residents and visitors consistently praise the polished model apartments, landscaping, and customer service. Longer-term residents report deteriorating conditions, aggressive billing on move-out, and a leasing office that prioritizes fee collection over problem-solving. The 67% five-star, 23% one-two-star split suggests a gap between initial promise and lived experience over time.

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Loyola Junction Apartments

#175

76

Loyola Junction Apartments

4.6(62)✓ Google-verified

Most residents report clean, modern apartments with high ceilings and loft layouts in a well-groomed community. Staff like Kaila, Molina, Elianna, and Melina earn repeated praise for attentiveness during tours and move-in. One resident's central AC failed to reach 70°F despite four months of maintenance visits; the building remains unresolved. A small number also cite understaffing and gate access friction during lease-up. The 4.6-star rating reflects overwhelmingly positive experiences tempered by these service gaps.

Luxury Apartments

Mariposa Flats

#176

74

Mariposa Flats

4.4(62)✓ Google-verifiedPublishes prices

Tenants consistently cite Anna, the property manager, as the standout reason to choose Mariposa Flats. Her responsiveness, attention to detail, and genuine care set the tone for a well-run, quiet community. The location near downtown Austin and river views deliver strong value at the price point, though the surrounding neighborhood feels transitional and the building amenities lean basic. Staff including maintenance technician Arnold deliver same-day repairs in roughly 80% of cases. The building uses remote access (ButterflyMX app), secure gated parking, and a small gym and rooftop lounge. Security concerns exist (occasional car break-ins and mailroom theft), but most tenants report feeling safe within the building itself. Modern, efficient units with natural light appeal to those willing to trade limited amenities for location and affordability.

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Studio Domain Apartments

#177

68

Studio Domain Apartments

4.2(39)✓ Google-verifiedPublishes prices

Most residents praise Studio Domain for its attentive staff-especially Heather (property manager), Damon (maintenance), and Adrianna (leasing)-and recent renovations that have overhauled security, the fitness center, and common areas. Management actively addresses complaints; the property feels safer and cleaner than before. Some tenants report thin walls that allow neighbor odors to penetrate, slow past responses to pest problems, and humidity issues in summer months. Leasing staff communication can be overzealous after application rejection. The laundry room is tight for the complex size, and the pool has been undergoing repairs for extended periods.

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Bridge at Midtown Commons Apartments

#178

63

Bridge at Midtown Commons Apartments

3.7(401)✓ Google-verified

Half of reviewers rave about the location, quiet atmosphere, and leasing team warmth. The other half describe a property hamstrung by deferred maintenance: broken doors and elevators, persistent security gaps, and trash throughout common areas. Staff like Cheyenne, Tyler, and Aliex earn consistent individual praise, but infrastructure failures undermine their efforts. The premium price tag does not match the tired interiors, old appliances, and safety gaps residents encounter.

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Windsor Commons

#179

76

Windsor Commons

4.7(107)✓ Google-verified

Leasing staff here are genuinely responsive and knowledgeable, making the tour and paperwork painless. The units themselves are spacious and well-appointed, with strong work-from-home setups. But the property management fails on basics: neighbors ignore quiet hours relentlessly, vehicle theft and vandalism happen regularly despite the gated entrance, hallway carpets go months without cleaning, internet drops constantly, and some residents moved into incomplete apartments with broken fixtures and poor communication about fees. The best experiences come before move-in; the reality of living here is noisier, less secure, and dirtier than the lease promises suggest. Staff compensation for maintenance mishaps and prompt repairs show some care, but these don't fix structural problems with enforcement, security, and building upkeep.

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Sentral East Austin at 1614 E. Sixth | Austin Apartments

#180

74

Sentral East Austin at 1614 E. Sixth | Austin Apartments

4.4(171)✓ Google-verified

Staff consistently earn praise for going above and beyond, from maintenance solving problems quickly to front desk staying patient and welcoming during stays. The location near bars and restaurants works well for short-term guests and long-term residents, and units feel spacious. Security concerns dominate complaints, with multiple reports of car break-ins in the garage that management has not addressed. Check-in system failures and variable unit cleanliness have also frustrated recent guests, though customer service responds when contacted. The business operates units at both 1614 and 1630 E. Sixth. Long-term residents highlight staff warmth over time, while short-term guests appreciate the furnished apartment feel. Maintenance team members Tyreek and Thomas are singled out for reliability. Ongoing issues with parking garage safety and kiosk malfunctions suggest operational blind spots despite individual staff excellence.

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Ten Oaks

#181

68

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

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Bexley at Whitestone

#182

64

Bexley at Whitestone

3.8(210)✓ Google-verified

Bexley at Whitestone attracts renters seeking value and amenities in a convenient northwest Austin location. The leasing team (Toby, Alma, Dylan, Brandon, Diana) earns consistent praise for professionalism and ease of process. However, a significant pattern of complaints centers on pest control, move-in conditions, and maintenance delays. Several residents report severe cockroach infestations despite cleaning efforts, dirty apartments on arrival, undisclosed plumbing leaks, and frustratingly slow responses from staff. One prospective tenant waited an hour twice for scheduled tours with no meaningful apology. Residents who report good experiences praise the unit size and resort amenities; those in crisis cite responsibility-shifting between management and vendors as a breaking point. Pet owners highlight the dog park as a draw, and some residents find the complex quiet for remote work. The business states it negotiates on rent, though value judgments vary sharply depending on whether a renter encounters maintenance issues. A few long-term residents express high satisfaction, yet the volume and specificity of pest and preparation complaints suggest this is not isolated.

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The Saint George

#183

65

The Saint George

4.2(44)✓ Google-verified

Many residents praise the spacious floor plans, rooftop amenities with downtown views, and Google Fiber reliability; the newer management team under Marco and Adriana has earned strong marks for responsiveness and genuine care. The reality falls short on basics: thin walls transmit neighbor noise severely, pet areas remain mud pits with debris and uncleaned waste, and hallway cleaning has been inconsistent; EV charging costs are punitive, and communication gaps left some residents frustrated during maintenance issues. The newer leasing and management staff appear attentive and knowledgeable on tours. Prior leadership changes and staffing shifts have created gaps in property upkeep and community engagement, though recent residents report the team is correcting course. Pet owners should verify current yard and dog spa conditions before signing.

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SoNa Apartment Homes

#184

68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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3500 Westlake Apartments

#185

74

3500 Westlake Apartments

4.3(90)✓ Google-verified

Move-in ready units and responsive staff make the leasing process smooth for most. Spacious layouts, views, and well-kept grounds attract families and professionals. Sophia and Bailee earn consistent praise for detailed, patient guidance. Ground-floor units face recurring pest problems and monthly pest fees. Gates sometimes stay open overnight despite gated community status. Management responses to serious complaints come across as non-committal. Location near Highway 71 adds background noise, though residents note overall quietness.

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Madison Northridge

#186

68

Madison Northridge

4.0(243)✓ Google-verified

Staff earn consistent praise for speed and warmth, particularly Renee and Martin in leasing and maintenance. The location near The Domain and local parks appeals to many. But numerous long-term residents report disconnect between listing photos and actual unit quality, plus recurring AC failures, incomplete repairs, and bathroom issues that maintenance patches over without addressing root causes. The property works well for short-stay newcomers but friction builds for those staying longer. Rent runs around $1,200 per month for one-bedroom units. Reviewers note responsive management and a safe feel, though non-gated grounds mean occasional package theft. The pool and outdoor spaces draw praise from some, yet maintenance backlog appears chronic, leaving residents frustrated when the same problems cycle every few months.

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Austin Waters at Tech Ridge

#187

68

Austin Waters at Tech Ridge

4.1(107)✓ Google-verifiedPublishes prices

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

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Lavella

#188

75

Lavella

4.2(529)✓ Google-verified

Lavella delivers consistent appeal on location, views, and social events, with leasing agent Andrew and maintenance staff Valerie and Sydney earning direct praise for responsiveness. The complex draws families and professionals to its northwest Austin setting, though older construction means thin walls, recurring appliance breakdowns, and pests remain persistent friction points for long-term residents. Many report strong community vibe and well-maintained common areas, yet uneven enforcement of guest security and a gap between polished first tours and real-world service speed dampen some experiences. Hill Country views and rooftop gatherings anchor satisfaction, but pet owners should note uneven dog park upkeep and limited yard access in ground-floor units.

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The Estate On Quarry Lake Apartment Homes

#189

63

The Estate On Quarry Lake Apartment Homes

3.6(238)✓ Google-verifiedPublishes prices

Residents praise the leasing agents Maria and Sequoia for attentive service, and appreciate the unit finishes, lakeside setting, and responsive maintenance. However, pest infestations have gone unaddressed for weeks, parking is scarce and unassigned in some areas, and email requests often go unanswered unless you visit in person.

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The Anderson

#190

75

The Anderson

4.4(89)✓ Google-verified

The Anderson delivers a polished luxury experience with exceptional leasing staff and a strikingly new, well-maintained building. Staff members including Phoebe, Paige, and maintenance manager Ricardo earn consistent praise for responsiveness and care. However, internet connectivity remains problematic with weekly outages, and some residents report slow response to parking garage incidents and inconsistent enforcement of lease terms under recent management changes.

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Orbit Apartments

#191

67

Orbit Apartments

4.1(704)✓ Google-verified

Orbit's leasing staff earn consistent praise for warmth and efficiency; many move-ins feel genuinely welcoming. But persistent roach complaints, a web of undisclosed fees totaling $70+ monthly, and chaotic move-out practices tell a different story. Water shutdowns, broken shared laundry, aggressive towing (even for properly registered cars), and unresponsive management after tenant transition have soured recent experiences. The gap between a 72% five-star rating and the severity of structural complaints suggests newer tenant reviews differ sharply from those facing move-out and pest battles. Unit maintenance splits: some report quick fixes, others wait days for basic repairs while paying fees for services they cannot use. Management staffing changes appear to scramble processes, and communication breaks down once tenants try to leave. The roach issue stands out as unresolved despite repeated pest control visits and mandatory pest-control fees.

Luxury Apartments

Highline Apartments

#192

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

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Windsor Ridge Apartments

#193

68

Windsor Ridge Apartments

4.0(201)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance team for quick, thorough work and staff like Hannah, Carlos, and Chris for their responsiveness and care. However, recent reviews expose serious lapses: a roach infestation discovered at lease start, management's refusal to cover displaced residents' emergency costs, and several multi-month maintenance failures including window leaks and water damage. Security concerns, overbilling disputes, and hostile lease termination agreements suggest operational inconsistency between field staff and executive decision-making. The leasing office delivers poor initial experiences-rudeness, missing information, appointments given to others. Those who get past this stage and stay benefit from reliable maintenance and clean common areas, but tenants with complex issues describe management as evasive, unsympathetic, and unresponsive to follow-up. One long-term tenant's shift from "absolutely love it" to frustration after six years signals recent deterioration in management quality.

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Alma Soco

#194

75

Alma Soco

4.1(75)✓ Google-verified

From the moment you tour, staff like Gabriela and Itzavy make you feel valued rather than rushed. They listen, answer questions thoroughly, and genuinely care about your fit and move-in process. Monthly rent is competitive for the area. The team (Giorgio, Adrian, Nacharlie, Maxell also mentioned) consistently goes beyond typical office duties, helping with unit transfers and follow-up calls without hesitation. Residents praise the relaxed, inclusive community vibe.

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The Arbors at Tallwood Apartments

#195

66 low data

The Arbors at Tallwood Apartments

4.2(33)✓ Google-verified

Most residents stay for years and credit a tight-knit staff with making this place feel like home. Maintenance responds quickly, and management organizes regular events and impromptu gestures (like food trucks during the 2023 ice storm); the trade-off is older buildings and fees that climb after you move in.

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Citizen House MLK

#196

75

Citizen House MLK

4.3(128)✓ Google-verifiedPublishes prices

Residents rave about the maintenance team, especially Nick and Ramon, who respond same-day and treat people like neighbours. Units are modern and airy, leasing staff like Amie, Brook, April, Keaira, and Maddie leave strong first impressions, and the community vibe is warm. However, power and internet outages have hit three times in a year, soundproofing is thin enough to hear neighbours clearly, parking spots are cramped, and packages go missing from the mailroom. Front office staffing shifts have caused inconsistency, and one past team (at the other Citizen House location) left residents without communication during a management handover.

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The Bouldin

#197

59

The Bouldin

3.6(60)✓ Google-verified

Staff and maintenance shine when they engage: residents praise Paul, Tory, Ryan, and others for genuine kindness and swift problem-solving, supported by clean spaces and thoughtful touches like handwritten notes. However, the price tag attracts criticism; reviewers cite $4,000-6,000 rents for a non-luxury South Lamar location facing train noise, heavy traffic, and recurring elevator outages that management handles by stopping resident notifications rather than fixing the root cause. The building's pivot to short-term rentals and open-gate policy troubles long-term residents concerned about security. Leasing staff vary from warm and organized to dismissive. New residents and touring groups consistently rate their experience highly; those deeper into a lease wrestle with whether premium pricing justifies operational friction.

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Aura High Pointe Apartments

#198

61

Aura High Pointe Apartments

3.8(49)✓ Google-verifiedPublishes prices

Residents praise the grounds, staff warmth (especially Jennifer and Matthew), and community events, but serious building issues overshadow the luxury positioning. Recurring fire alarm malfunctions since early 2026, water damage from burst pipes, and amenities regularly offline have frustrated residents for months. Management delayed repairs and reportedly misled tenants about problems, raising safety and livability concerns despite attractive initial features.

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Bridge at Canyon Creek

#199

68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments

Ivy Heights Apartments

#200

73

Ivy Heights Apartments

4.5(103)✓ Google-verifiedPublishes prices

Ivy Heights draws strong praise for its modern look, welcoming leasing staff, and value-especially from first-time apartment renters. The team (Denise, Stacy, Miguel, Gabby, Julieta, and Gabriela get specific mention) makes the move-in process easy, and residents love the pool views and downtown vistas. Yet persistent complaints undercut the appeal: moisture and mold in units go unresolved for months, the security gate has remained broken since March despite repeated reports, and a car was broken into after a break-in. Pest issues (bugs, rats, mice) appear across multiple reviews. A handful of residents report staff becoming unresponsive once problems emerge, and one reviewer raised Fair Housing concerns over inconsistent availability messaging. Maintenance staff earn consistent praise, but leasing management's follow-through on bigger issues is questioned.

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Last updated 2026-09-22