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The Saint Mary

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 196 Google reviews · How we rank ›

4.4(196) 79 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Saint Mary
Service
Pet-Friendly Apartments
Reviews
196

What we found

Most residents praise the beautiful grounds, resort pool, and quick maintenance response from technician Ramo. Office staff like Lauren and Faith earn consistent compliments for being helpful and engaged. One lengthy one-star review documents frustration with management's email silence on major appliance repairs, stained tiles at move-in, and refusal to take accountability. Dog owners appreciate the pet-friendly setup, though one reviewer noted halls have uncleaned dog excrement.

Praised for
  • responsive maintenance technician Ramo
  • friendly and proactive office staff
  • beautiful well-maintained property
  • resort-style pool and amenities
  • dog-friendly environment
Watch-outs
  • unresponsive management to emails
  • maintenance quality issues (refrigerator repairs, tile stains)
  • accountability gaps
  • dog waste in common areas
responsive-managementwell-maintainedquiet-communityfriendly-staffgreat-amenitiesslow-maintenance
Best for: Dog owners seeking a well-maintained community with responsive on-site maintenance.
Think twice if: Hesitant about management responsiveness to email complaints or major appliance repairs.

What this place gets right

  • Maintenance technician Ramo responds quickly and solves issues on-site
  • Office staff engaged and knowledgeable
  • Resort-style pool and outdoor amenities
  • Quiet, dog-friendly environment with dog park

Before you tour or apply

  • Maintenance technician Ramo praised for quick repairs and willingness to help with extras
  • Office staff Lauren and Faith noted for knowledge and responsiveness
  • One resident experienced unresolved refrigerator failures, stained bathroom tile, and months without email responses from management
  • Dog waste in common areas not consistently cleaned according to one review

Resident ratings

Pet-Friendly Apartments
Residents love the dog-friendly environment and pool, though one noted halls have uncleaned dog excrement.

How it stacks up

  • Rated 4.4 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What keeps coming up

helpful staffresponsive staffresort style poolclean groundsdog parkclean gymquick repair timebeautiful propertyfloor plansdog friendly

How we scored this

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
153
4
17
3
1
2
2
1
23

FAQ

Does the community have a dog park?
Yes. The property includes a dog park and pet spa, and reviewers call it very dog-friendly.
How fast does maintenance respond?
Technician Ramo responds quickly according to multiple reviewers, though one resident had unresolved refrigerator issues for over a month without email response from management.
What is the pool like?
The property features a resort-style infinity edge pool with a poolside lounge.
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Last updated 2026-07-17