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Haus 5350

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 144 Google reviews · How we rank ›

4.4(144) 80 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Haus 5350
Location
Allandale, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
144
Ranking
#185 in Luxury Apartments
Best for
Professionals and families who value prompt service and a genuinely engaged management team.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Vernon, Pedro, and the maintenance team resolve issues within 24 hours or by the time residents get home. Leasing staff like Jack, Aylen, and Sarahbeth make touring and move-in painless. The building itself is modern and spotless, the location walkable to restaurants, and the overall vibe genuinely welcoming.

One reviewer flagged that building maintenance could use attention, but this is rare among overwhelmingly positive feedback on both the property and the people running it. Strong community feel and real investment from management in resident comfort.

Praised for
  • fast maintenance response
  • named staff are exceptionally helpful
  • clean and well-maintained property
  • responsive leasing and management team
Watch-outs
  • building maintenance needs some attention (one mention)
responsive-managementwell-maintainedfriendly-staffclean-common-areas
Best for: Professionals and families who value prompt service and a genuinely engaged management team.
Think twice if: One reviewer noted building maintenance could use attention; ask specifically about any outstanding deferred work.

What this place gets right

  • fast maintenance response (24 hours or less)
  • staff by name (Vernon, Pedro, Jack, Aylen, Sarahbeth)
  • modern, spotless building
  • walkable, central Allandale location

Before you tour or apply

  • Vernon (maintenance supervisor) resolves issues within 24 hours
  • Pedro (maintenance) noted for responsiveness
  • Jack and Aylen (leasing) drive community and tour experience
  • Sarahbeth (leasing) provides thorough onboarding
  • Rick (leasing) noted for professionalism
  • 25-meter lap pool
  • Fitness studio
  • In-unit washer/dryer

Resident ratings

Luxury Apartments
Modern, clean units with strong maintenance response and engaged leasing team create premium living experience.
Pet-Friendly Apartments
Pet-friendly policy confirmed on website; no review text specifically discusses pet amenities or policies.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What keeps coming up

access to restaurantsquick maintenanceproperty tourresident comfortwalkabilityapartment huntingcentral locationresponsive staffmaintenance teamhelpful staff

How we scored this

How We Score
Star rating 56
Review volume 94
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Breaking down the ratings

5
114
4
8
3
3
2
3
1
16

FAQ

How fast does maintenance respond?
Reviewers report issues resolved within 24 hours or by the time they arrive home from work.
Can I tour online?
Yes; the business offers virtual tours. Leasing staff can also show you the property in person.
What amenities are included?
Fitness studio, 25-meter lap pool, business center, courtyards. In-unit washer/dryer available in units.

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Residents consistently praise the staff, particularly Amy and Reid, for going above and beyond with maintenance requests and leasing support. The building stays clean, the location near North Mopac attracts praise for walkable dining, and multiple tenants felt genuinely welcomed and at home. One past tenant flagged poor pool upkeep as a health concern, and another noted hearing upstairs neighbors clearly, but these were isolated reports among overwhelmingly positive experiences.

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Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-22