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Foxtail by Banyan

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 85 Google reviews · How we rank ›

4.8(85) 79 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Foxtail by Banyan
Location
Samsung-Pioneer Crossing, Austin
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
85
Ranking
#196 in Luxury Apartments
Best for
Out-of-state relocators and renters who prioritize townhome privacy and modern finishes

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Marina and Christopher earned the highest praise for guided tours, clear explanations, and genuine care during the leasing process, especially for out-of-state moves. The townhome layout without upstairs neighbors and newly built quality appeal to many renters. However, several residents report unresolved maintenance requests, gap-related pest issues in new units, and frustration over broken promises on move-in incentives or disrespectful staff interactions. The community itself is quiet and well-maintained, but follow-through on commitments and consistent service quality remain gaps.

Recent shift: Leasing quality appears split between exceptionally attentive staff (Marina, Christopher) and isolated instances of disrespect or inattentiveness; move-in incentive delays suggest operational inconsistency despite the strong property itself

Praised for
  • staff professionalism and attentiveness
  • beautiful, modern, clean spaces
  • thorough, personalized tours
  • townhome layout with no upstairs neighbors
  • peaceful, quiet community
Watch-outs
  • maintenance requests not completed
  • insect and bug gaps in new construction
  • poor communication on move-in incentives
  • inconsistent leasing experience
  • unprofessional leasing staff behavior
responsive-managementfriendly-staffwell-maintainedrenovated-unitsquiet-communityslow-maintenance
Best for: Out-of-state relocators and renters who prioritize townhome privacy and modern finishes
Think twice if: Maintenance responsiveness is inconsistent; new construction gaps allow pest entry into some units

What this place gets right

  • Townhome layout eliminates upstairs neighbor noise
  • Brand new construction with modern finishes
  • Specialized leasing staff (Marina, Christopher) go above and beyond
  • Quiet, peaceful community setting

Before you tour or apply

  • Marina and Christopher named as standout leasing staff
  • Property brand new, opened April 2026
  • Video tours provided for remote applicants
  • Move-in incentive ($1,000 gift card) promised but delayed for at least one resident
  • Door gaps in some units allow insect entry

Resident ratings

Luxury Apartments
Modern finishes, spacious layouts, and brand-new construction praised; maintenance request follow-through remains slow
Pet-Friendly Apartments
Advertised as pet-friendly; no specific praise or complaint about pet policies in reviews
Townhome & Garden-Style Communities
No upstairs neighbors strongly praised; door gaps allowing insect entry cited as new-construction flaw

How it stacks up

  • Rated 4.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

What keeps coming up

helpful staffbeautiful homesthorough tourpeaceful propertykind stafflayoutswelcomingmodern apartmentsexperience with staffeasy process

How we scored this

How We Score
Star rating 75
Review volume 84
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
79
4
3
3
0
2
1
1
2

FAQ

Do residents need to worry about noise from upstairs neighbors?
No. Foxtail is townhome-style construction, so there are no upstairs neighbors.
Can I get a video tour if I'm not in Austin yet?
Yes. The leasing team can provide property videos for out-of-state applicants, as done for recent relocators.
Are maintenance requests completed quickly?
According to recent reviews, maintenance requests are slow or incomplete. One resident reported outstanding requests after several weeks. Check with the leasing office about their response timeframe.
Request a quote

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Last updated 2026-09-08