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Parmer Place Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 305 Google reviews · How we rank ›

4.2(305) 71 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly Apartments
Parmer Place Apartments
Location
Parmer Park, Austin
Services
Student Housing, Pet-Friendly Apartments
Reviews
305
Ranking
#14 in Student Housing
Best for
Tenants who value personal staff relationships and can tolerate inconsistent property standards.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Strong staff goodwill masks serious property maintenance gaps. Five-star reviews highlight Geovonni and office team as genuinely responsive and personable. However, recent reviews detail stained and spray-painted apartments sent to residents uncleaned, persistent animal waste in common areas, overgrown pest problems (ant mounds, hornet nests), and months-old dead animals left on grounds. Maintenance delays during heat emergencies and unanswered calls create trust problems. The complex shines in personal service but struggles with standards and follow-through on basic upkeep.

Praised for
  • attentive maintenance staff (especially Geovonni)
  • friendly and helpful office management
  • responsive to most requests
  • thoughtful community touches
Watch-outs
  • filthy move-in conditions and delayed cleaning
  • pest and wildlife issues (ants, wasps, dead animals)
  • unresponsive maintenance for emergency calls
  • poor upkeep of common areas and grounds
responsive-managementfriendly-staffunresponsive-maintenanceslow-maintenancepest-problems
Best for: Tenants who value personal staff relationships and can tolerate inconsistent property standards.
Think twice if: Cleanliness and rapid emergency maintenance matter to you. Move-in conditions and grounds upkeep have been repeatedly problematic.

What this place gets right

  • Maintenance supervisor Geovonni and responsive team members
  • Leasing office staff who know tenant names and care
  • Pet park and outdoor amenities

Before you tour or apply

  • Maintenance supervisor Geovonni praised by multiple reviewers for swift AC repairs and clear communication
  • Leasing agent Diana noted for attentive process
  • Office staffer Chante mentioned by name for helpfulness
  • A/C system repairs completed same-day in one case; took many hours or went unanswered in others
  • Common complaints: cat urine odor persisting three months after move-in despite multiple cleanings, beard trimmings and dirt in bathrooms at move-in, grease stains spray-painted over instead of cleaned, dead rabbit in dog park for over three months, wasp nests around buildings, empty pet waste stations, ant mounds throughout property

Resident ratings

Student Housing
Staff care and community events create welcoming feel; property condition standards and emergency response times remain inconsistent.
Pet-Friendly Apartments
Pet park available but animal waste management and pest control across grounds need urgent attention.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 249 student housing businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
223
4
22
3
6
2
9
1
45

FAQ

How fast does maintenance respond?
Response times vary significantly. Several reviewers report same-day repairs for AC issues, but others describe long waits or unanswered calls, especially during emergencies.
Are apartments ready to move into on move-in day?
Recent reviews indicate apartments may require multiple cleaning follow-ups after move-in, with some tenants finding dirt, grime, and uncleaned appliances despite assurances of preparation.
What amenities does Parmer Place offer?
Their website lists one-, two-, and three-bedroom floor plans, private yards, garages, pool, sand volleyball court, 24-hour fitness studio, and a pet park.
Request a quote

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Last updated 2026-09-08