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The Bowen

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 107 Google reviews · How we rank ›

4.1(107) 67 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Bowen
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
107
Ranking
#157 in Luxury Apartments
Best for
Short-term residents prioritizing location and unit aesthetics over long-term building systems.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

The Bowen attracts long-term residents who prize its walkable location and modern unit finishes, particularly the Elfa closet systems. However, the experience splits sharply: those content with units report helpful staff and community events, while others cite systemic problems including poor ventilation (CO₂ often well above safe levels), broken elevators, unreliable access fobs, missing packages, and disputed move-out charges averaging thousands of dollars. Management is praised for responsiveness during leasing but criticized for dismissiveness post-move-in and silence on security lapses like vehicle thefts from the garage.

Praised for
  • walkable location near restaurants and shops
  • thoughtfully designed units with Elfa closets
  • responsive and friendly concierge staff
  • well-maintained common areas
  • smooth move-out process for satisfied residents
Watch-outs
  • high deposit deductions and disputed move-out fees
  • poor air quality and ventilation issues
  • unreliable key fobs and elevator outages
  • package theft and mail room disorganization
  • unresponsive management on safety concerns
responsive-managementpoor-communicationwell-maintainedunresponsive-maintenancefriendly-staffparking-issuespackage-theftoverpriced
Best for: Short-term residents prioritizing location and unit aesthetics over long-term building systems.
Think twice if: Investigate ventilation and elevator maintenance history before signing; budget for potential move-out charges; confirm management's response protocol for security incidents.

What this place gets right

  • highly walkable location near restaurants and retail
  • modern unit design with premium storage systems
  • attentive concierge and leasing staff

Before you tour or apply

  • Concierge staff members Paul and Madison named as exceptionally helpful
  • Elfa closet systems praised as storage innovation
  • Key fob entry system fails approximately 30% of the time according to residents
  • CO₂ levels frequently exceed 2000 ppm in units without balconies
  • Move-out fees commonly range from $2,500 to $8,000+ with disputed documentation
  • Vehicle thefts reported from secured parking garage with no additional security measures implemented

Resident ratings

Luxury Apartments
Modern finishes and location appeal to professionals, but air quality, maintenance responsiveness, and move-out practices create buyer's remorse for longer stays.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
79
4
5
3
1
2
3
1
19

FAQ

Are units pet-friendly?
Yes, their website lists pet-friendly apartments as a service.
What parking is available?
Inside parking is included; however, reviewers report vehicle thefts from the garage and limited security response.
How reliable is key fob entry?
Reviewers report the fob system fails approximately 30% of the time, with repeated reports not leading to resolution.
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Last updated 2026-09-08