Can I work from home reliably?

Yes. Residents report ATT fiber is available, making remote work straightforward.

How quickly do maintenance requests get done?

Residents consistently report same-day or next-day completion for maintenance issues.

Yes, it's a pet-friendly community, which residents praise as a key feature.

The Grand at the Domain

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 185 Google reviews · How we rank ›

4.1(185) 75 composite score See reviews on Google ✓ Google-verified

Luxury ApartmentsPet-Friendly Apartments

Location: North Burnet–Gateway, Austin
Services: Luxury Apartments, Pet-Friendly Apartments
Reviews: 185
Ranking: #56 in Luxury Apartments
Best for: Professionals seeking quiet luxury near Domain shopping who value responsive management and stable, long-term community living.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff at The Grand-especially Jackie, CallieMae, and Sadie-earn consistent praise for warmth, attentiveness, and genuine care. Residents report same-day maintenance responses, clean apartments with modern finishes, and a community that feels more like home than a complex. The location balances easy access to The Domain shops and restaurants with genuine quiet and peace.

Minor friction exists: no freight elevator for moving large items, occasional gate and elevator glitches, and adjustments to water pressure. Yet residents consistently stay, renew leases, and describe it as among the best apartments they've lived in. Pet-friendly amenities and strong ATT fiber for remote work round out the appeal.

Praised for

friendly, responsive staff
fast same-day maintenance
clean, well-maintained units and common areas
location near Domain shopping but quiet and peaceful
strong amenities
genuine care from management

Watch-outs

no dedicated freight elevator for moves
occasional garage gate and back elevator issues
water pressure and hot water adjustment

responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenitiesquiet-community

Best for: Professionals seeking quiet luxury near Domain shopping who value responsive management and stable, long-term community living.

Think twice if: Moving requires professional movers or a freight elevator service; occasional infrastructure issues (gates, elevators) may affect convenience.

What this place gets right

same-day maintenance response
staff treated as familiar faces by long-term residents
quiet location despite proximity to The Domain
pet-friendly with strong internet

Before you tour or apply

Jackie Lopez, CallieMae, and Sadie Stewart named as standout staff members
same-day maintenance completion reported by multiple residents
no dedicated freight elevator for moves
ATT fiber available for remote work
pet-friendly community
some residents report adjustments needed to water pressure and hot water delivery

Resident ratings

Luxury Apartments: Beautiful finishes, modern units, and professional management attract long-term renewal and strong loyalty.
Pet-Friendly Apartments: Residents praise pet-friendly policy; at least one resident specifically noted it as a draw.

How it stacks up

Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Score

Star rating 39

Review volume 99

Review recency 100

Review sentiment 69

Profile completeness 100

Verification 30

Breaking down the ratings

135

FAQ

Can I work from home reliably?: Yes. Residents report ATT fiber is available, making remote work straightforward.
How quickly do maintenance requests get done?: Residents consistently report same-day or next-day completion for maintenance issues.
Are pets allowed?: Yes, it's a pet-friendly community, which residents praise as a key feature.

Contact

Phone: +1512-991-3740
Website: https://www.thegrandatdomain.com/?utm_knock=g
Address: 11009 Alterra Pkwy, Austin, TX 78758
Open in Google Maps

Last verified 2026-09-08

Leasing office hours

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

Straight from their site

Services listed

One bedroom apartmentsTwo bedroom apartments

As published by the business on its own website; not independently verified.

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