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The Grand at the Domain

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 185 Google reviews · How we rank ›

4.1(185) 75 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Grand at the Domain
Location
North Burnet–Gateway, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
185
Ranking
#52 in Luxury Apartments
Best for
Professionals seeking quiet luxury near Domain shopping who value responsive management and stable, long-term community living.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Staff at The Grand-especially Jackie, CallieMae, and Sadie-earn consistent praise for warmth, attentiveness, and genuine care. Residents report same-day maintenance responses, clean apartments with modern finishes, and a community that feels more like home than a complex. The location balances easy access to The Domain shops and restaurants with genuine quiet and peace.

Minor friction exists: no freight elevator for moving large items, occasional gate and elevator glitches, and adjustments to water pressure. Yet residents consistently stay, renew leases, and describe it as among the best apartments they've lived in. Pet-friendly amenities and strong ATT fiber for remote work round out the appeal.

Praised for
  • friendly, responsive staff
  • fast same-day maintenance
  • clean, well-maintained units and common areas
  • location near Domain shopping but quiet and peaceful
  • strong amenities
  • genuine care from management
Watch-outs
  • no dedicated freight elevator for moves
  • occasional garage gate and back elevator issues
  • water pressure and hot water adjustment
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenitiesquiet-community
Best for: Professionals seeking quiet luxury near Domain shopping who value responsive management and stable, long-term community living.
Think twice if: Moving requires professional movers or a freight elevator service; occasional infrastructure issues (gates, elevators) may affect convenience.

What this place gets right

  • same-day maintenance response
  • staff treated as familiar faces by long-term residents
  • quiet location despite proximity to The Domain
  • pet-friendly with strong internet

Before you tour or apply

  • Jackie Lopez, CallieMae, and Sadie Stewart named as standout staff members
  • same-day maintenance completion reported by multiple residents
  • no dedicated freight elevator for moves
  • ATT fiber available for remote work
  • pet-friendly community
  • some residents report adjustments needed to water pressure and hot water delivery

Resident ratings

Luxury Apartments
Beautiful finishes, modern units, and professional management attract long-term renewal and strong loyalty.
Pet-Friendly Apartments
Residents praise pet-friendly policy; at least one resident specifically noted it as a draw.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 99
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Breaking down the ratings

5
135
4
6
3
3
2
4
1
37

FAQ

Can I work from home reliably?
Yes. Residents report ATT fiber is available, making remote work straightforward.
How quickly do maintenance requests get done?
Residents consistently report same-day or next-day completion for maintenance issues.
Are pets allowed?
Yes, it's a pet-friendly community, which residents praise as a key feature.

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Gallery at Domain
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Gallery at Domain

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Long-term residents speak warmly of maintenance speed, monthly food trucks, and a walkable North Austin location near Domain. Newer or departing residents report a stark divide: staff either solve problems promptly or ignore them entirely, leasing communications often mislead on move-in timing and costs, and deposit deductions feel aggressive. Maintenance excels for some; pest complaints, dead keyless-entry batteries, and broken garage doors plague others. The community works if your needs align with management's competence in your building. At price point, leasing pushes steep rent increases via software-driven raises, and lock outs cost $100. Management's reputation splits sharply on response to security concerns, water damage, and pest control. Families with young children and those renting under Section 8 have filed complaints suggesting inconsistent or dismissive treatment.

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The Bowen draws strong praise for location, staff warmth, and thoughtful unit finishes, but faces serious issues with ventilation, maintenance follow-through, and move-out billing that many residents dispute. Unit design and neighborhood walkability appeal to long-term residents who value the area; however, those sensitive to air quality, appliance reliability, and transparent management practices should look elsewhere.

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No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments

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Last updated 2026-09-22