Austin Apartment Reviews Guide
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Medina Highlands

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 165 Google reviews · How we rank ›

4.0(165) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Medina Highlands
Location
Highland, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
165
Ranking
#182 in Luxury Apartments
Best for
professionals seeking convenient transit access and premium amenities, pet owners willing to accept maintenance risks

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Half the reviews celebrate the location, staff responsiveness, and amenities; half report systemic neglect that management has refused to fix. Fire alarms trigger nightly without cause, trash rooms overflow for months, pests infest common areas, and poor construction (thin walls, faulty infrastructure) makes units uncomfortable. One-year residents describe these as known but unaddressed problems.

Praised for
  • responsive maintenance and staff
  • good location near transit and ACC
  • quality amenities (pool, gym, fitness center)
  • helpful leasing agents
Watch-outs
  • chronic fire alarm malfunctions
  • trash rooms and hallway cleanliness issues
  • pest problems (roaches, ants, rats)
  • thin walls and poor soundproofing
  • broken doors and security gaps
  • inadequate building infrastructure (CAT5e wiring, power issues)
responsive-managementunresponsive-maintenancenoisy-neighborspest-problemsgreat-amenitiesfriendly-staffslow-maintenancepoor-soundproofingsafe-secure
Best for: professionals seeking convenient transit access and premium amenities, pet owners willing to accept maintenance risks
Think twice if: you need quiet sleep, reliable building systems, or consistent sanitation; fire alarm failures, pest issues, and thin walls are longstanding complaints.

What this place gets right

  • prime location near ACC Highland and North Lamar transit
  • pool, gym, and co-working amenities
  • responsive maintenance team for work orders

Before you tour or apply

  • Zach named as helpful leasing agent
  • fire alarm goes off 2-3 times weekly (false alarms confirmed by fire department)
  • trash rooms described as overflowing for over a year; roaches and ants documented
  • CAT5e wiring in new units limits fiber speeds
  • garage door broken for over two months
  • package theft and mailroom security issues reported
  • rent plus fees can reach $1,800 on $1,500 base rent
  • pit bull/large dog waste not managed in hallways and carpeted areas

Resident ratings

Luxury Apartments
high-end finishes and location appeal offset by chronic fire alarm false-alarms and thin-wall construction complaints
Pet-Friendly Apartments
accepts pets but hallways accumulate dog waste; weak enforcement of pet management
Affordable & Section 8 Housing
program offered, but actual rent plus fees can exceed budget estimates significantly

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 96
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
114
4
9
3
2
2
6
1
34

FAQ

What pet policies are in place?
Pet fee is $400 upfront; monthly pet rent is $25 per pet. However, reviewers report dog waste accumulating in hallways and common areas, suggesting weak enforcement.
Why do fire alarms go off so often?
Multiple recent residents report false alarms 2-3 times per week, confirmed by the fire department. Management has not addressed the sensitivity settings despite months of complaints.
What is the actual cost of renting here?
One reviewer notes rent of $1,500 base can total $1,800 with all fees; confirm exact fees with leasing before signing.

Similar apartment complexes nearby

Revolve
68

Revolve

4.1(217)✓ Google-verifiedPublishes prices

Revolve splits sharply: prospective tenants consistently praise the modern spaces, pool, and staff warmth during tours (particularly Janaye and Alexandra). Once moved in, residents report a starkly different experience: rampant roaches throughout the building, neglected stairwells and hallways, a recently imposed guest parking fee structure that charges $25 per visit after four free monthly parking days, and management that becomes unresponsive when maintenance issues arise. The broken garage gate and unsecured doors raise safety concerns; an extended homeless encampment near the building prompted additional worry. Those who receive responsive staff support speak highly of their community, but the pest infestation and cleanliness lapses dominate recent long-term resident feedback. Security and facilities maintenance appear inconsistent. Staff like Alexandra and Janaye excel at tour and onboarding experiences, yet complaints suggest the property struggles to address systemic problems once tenants are locked into leases. The parking policy is particularly contentious, framed by residents as a revenue grab rather than a fairness measure.

Luxury ApartmentsPet-Friendly Apartments
Fivetwo at Highland
73

Fivetwo at Highland

4.3(522)✓ Google-verified

Leasing staff Luis and Sophia earn consistent praise for attentive, personable service that cuts through move-in stress. The Highland location near ACC serves students and commuters well, and the units deliver spacious layouts with natural light. The property itself appears modern and well-designed. But the community struggles with slow maintenance, where repairs often take 2-3 weeks or go incomplete, and an expanding fee structure that leaves residents frustrated. Parking garage changes have displaced lower-floor residents far from their homes. Several reviews document broken door locks, security gaps, and vehicle break-ins despite the gated design. A disabled resident noted the new parking policy creates accessibility barriers.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Midtown Highline
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Midtown Highline

4.2(53)✓ Google-verified

Residents consistently praise responsive maintenance, new appliances, and a welcoming leasing team led by staff like Kayla, Layne, and James. The property feels modern and secure, though some mention parking frustrations and note that management improved recently under new leadership.

Luxury Apartments

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Last updated 2026-09-22