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Medina Highlands

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 167 Google reviews · How we rank ›

4.0(167) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Medina Highlands
Location
Highland, Austin
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
167
Ranking
#161 in Luxury Apartments
Best for
professionals prioritizing location and staff responsiveness over perfect soundproofing

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Five-star reviewers praise staff responsiveness, location, and amenities, but a surge of one-star reviews in recent weeks centers on repeated false fire alarms disrupting sleep at all hours, compounded by neglected trash rooms, roaches, and thin construction that amplifies noise. While management addresses maintenance requests quickly, residents say basic livability problems persist despite repeated complaints.

Technical issues include poorly wired ethernet ports capping fiber speeds at 100mbps, garage doors left open, and package theft from unsecured mailrooms. Longer-term residents report these issues unaddressed for over a year. The contrast between positive early experiences and escalating complaints suggests deteriorating conditions or enforcement rather than recent improvements.

Praised for
  • responsive staff and leasing team
  • fast maintenance response
  • good location near transit and ACC
  • clean grounds and nice amenities
  • modern apartments and finishes
Watch-outs
  • frequent false fire alarms
  • poor common area maintenance
  • pest problems in trash rooms and hallways
  • thin walls and poor soundproofing
  • package theft and security issues
responsive-managementunresponsive-maintenanceclean-common-areaspest-problemspoor-soundproofingpackage-theftfriendly-staff
Best for: professionals prioritizing location and staff responsiveness over perfect soundproofing
Think twice if: you are noise-sensitive or have had fire alarm issues; garbage and pest management concerns have persisted over months

What this place gets right

  • responsive maintenance and leasing staff
  • walkable location near ACC Highland and transit
  • modern amenities including pool and fitness center
  • quickly resolves work orders

Before you tour or apply

  • Staff members named: Zach (leasing), Jesse (community)
  • Fire alarm system malfunctioning with false alarms multiple times per week
  • Ethernet ports wired with CAT5e instead of Cat6, capping fiber speeds at 100mbps
  • Trash rooms reported overflowing and infested for over a year
  • Garage doors frequently left open
  • Package theft from improperly secured mailroom
  • Thin walls and floors with poor sound isolation between units

Resident ratings

Luxury Apartments
Modern finishes and location praised, but false fire alarms, pest issues, and poor soundproofing undermine the luxury positioning

How it stacks up

  • Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 97
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
114
4
9
3
2
2
6
1
36

FAQ

Are pets allowed?
Yes. Pet fee is $400 with a $25 monthly pet fee per pet. The business lists pet-friendly housing as a service.
Does the apartment have fiber internet?
Fiber connectivity is available in the area, but reviewers report ethernet ports are wired with CAT5e and speeds are capped at 100mbps. AT&T cited wiring liability concerns from the complex.
Is there parking?
Yes, reviewers mention lots of parking spaces available.
Request a quote

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Last updated 2026-09-08