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Avenir Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 183 Google reviews · How we rank ›

4.5(183) 79 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
Avenir Apartments
Location
East Austin, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
183
Ranking
#18 in Pet-Friendly Apartments
Best for
Pet owners seeking luxury finishes and responsive maintenance in walkable East Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the maintenance team, named leasing staff like Scott and Kay, and the high-end amenities. Several mention quick repairs and personable communication. However, a vocal minority report serious problems: pest infestation unresolved for months, surprise move-out fees tied to buried lease language, and poor staff responsiveness during crises like gas outages or misdelivered packages.

East Austin location means proximity to downtown, though nearby highway construction is noted as a real frustration. Dog park and concierge add genuine pet-owner appeal, and photos from management show they track issues. The inconsistency suggests the property performs well day-to-day but stumbles under pressure or when dealing with resident departures.

Praised for
  • responsive maintenance staff
  • personable leasing team (Scott, Kay, Anthony)
  • quality amenities and finishes
  • pet-friendly facilities
Watch-outs
  • leasing office inconsistency and rudeness
  • pest infestation issues
  • failure to honor move-out deadlines fairly
  • poor communication during service outages
responsive-managementfriendly-staffwell-maintainedpest-problemsgreat-amenitiesslow-maintenance
Best for: Pet owners seeking luxury finishes and responsive maintenance in walkable East Austin.
Think twice if: Previous residents report hidden move-out fees, pest issues, and leasing staff who become dismissive during disputes or service failures.

What this place gets right

  • Named maintenance staff (Jake, Jose) praised for speed and friendliness
  • Leasing team (Scott, Kay, Anthony) consistently mentioned as helpful
  • Dog park and pet spa
  • High-end finishes and location near downtown

Before you tour or apply

  • Scott, Kay, and Anthony named repeatedly for leasing professionalism
  • Jake and Jose named for maintenance responsiveness
  • Dog park and dog spa mentioned in reviews
  • Roach infestation unresolved for months despite photos shared with management
  • Gas outage during Thanksgiving with no resident compensation offered
  • Move-out fee of $800 penalty for missed 60-day notice buried in lease
  • Two-week gas outage mentioned; another full building gas failure over holiday

Resident ratings

Pet-Friendly Apartments
Dog park, dog spa, and concierge praised; pet-friendly community policy clearly supported by residents who stayed long-term.
Luxury Apartments
High-end finishes and amenities widely praised, but luxury claim undermined by pest infestation and poor crisis communication.

How it stacks up

  • Rated 4.5 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

What keeps coming up

leasing processhelpful staffmaintenance teamconciergedog spapoolsdog parkdryer repairpersonable staffbeautiful apartments

How we scored this

How We Score
Star rating 63
Review volume 98
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
154
4
4
3
3
2
0
1
22

FAQ

Do you allow pets?
Yes, Avenir is pet-friendly with a dog park, dog spa, and concierge. Multiple reviews confirm long-term pet owners were satisfied.
What is the move-out notice requirement?
A 60-day notice is required, but reviewers report this deadline is buried in lease documents in small text with no reminders, leading to surprise $800 penalties.
How quick is the maintenance response?
Multiple reviews praise fast repairs. One resident reported AC fixed before Thanksgiving after breaking right before the holiday; another mentioned ongoing roach issues took months to address without improvement.
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Last updated 2026-09-08