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7East Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 110 Google reviews · How we rank ›

4.4(110) 78 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
7East Apartments
Location
East Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
110
Ranking
#227 in Luxury Apartments
Best for
professionals and pet owners seeking responsive service near downtown in a modern, well-maintained building

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise the maintenance team, particularly Amir, for same-day or next-day repairs on issues from AC to general wear. The leasing office staff (Patrick, Joshua, Micaela named) handle the rental process smoothly and respond quickly to tenant needs. The community feels safe with on-site security and gated parking; units are spacious with modern amenities.

One long-time reviewer notes minor vandalism on the East Austin block (one garage incident handled promptly), a reality of urban living. A single outlier complaint about management attitude exists. The new management team, in place about a year, is credited with rooftop, clubhouse, and dog park upgrades that signal investment in the property.

Praised for
  • responsive maintenance team
  • friendly and professional staff
  • fast issue resolution
  • clean and well-maintained units
  • convenient East Austin location
Watch-outs
  • management attitude issues
  • occasional vandalism nearby
responsive-managementfriendly-staffwell-maintainedsafe-secureclean-common-areasrenovated-units
Best for: professionals and pet owners seeking responsive service near downtown in a modern, well-maintained building
Think twice if: urban location near downtown can mean occasional street vandalism; check if you are sensitive to that

What this place gets right

  • responsive, named maintenance team
  • fast same-day/next-day repairs
  • professional, efficient leasing office
  • recent property upgrades and security presence

Before you tour or apply

  • Maintenance technicians Amir and Patrick named repeatedly for responsiveness and professionalism
  • same-day and next-day repair completion typical
  • gated parking garage with private overnight security
  • rooftop, clubhouse, and dog park recently renovated by current management
  • AC repair completed within two hours on one service call
  • new management team in place approximately one year
  • leasing office staff (Joshua, Patrick, Micaela) handle applications and move-in accommodations

Resident ratings

Luxury Apartments
spacious units with in-unit washers/dryers, Nest thermostats, and electronic locks praised; resort-style pool and rooftop lounge recently upgraded
Pet-Friendly Apartments
recently renovated dog park on-site; reviews do not detail pet policies or restrictions

How it stacks up

  • Rated 4.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

What keeps coming up

leasing processrooftop terracehelpful staffclose to downtownapartment tourmaintenance teamquiet livingleasing office staffwelcoming atmospherequick issue resolution

How we scored this

How We Score
Star rating 55
Review volume 89
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Breaking down the ratings

5
87
4
7
3
0
2
1
1
15

FAQ

How fast is maintenance typically?
Residents report same-day or next-day completion for most repair requests, with some emergency repairs (AC) fixed within hours. Work orders are reviewed same-day.
Is the parking secure?
Parking is in a gated garage with private overnight security. One reviewer noted the gate does not break down (unlike their previous complex), though occasional street vandalism occurs in the neighborhood.
Who should I contact during the leasing process?
Leasing office staff including Patrick, Joshua, and Micaela are available to answer questions, process applications, and arrange move-in dates.
Request a quote

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Last updated 2026-09-08