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The Emma Browning

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 84 Google reviews · How we rank ›

4.3(84) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
The Emma Browning
Location
East MLK, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
84
Ranking
#72 in Luxury Apartments
Best for
professionals or families seeking quiet, upscale living with active community amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff and management earn consistent praise for friendliness, responsiveness, and going above and beyond to help residents. Units and grounds stay clean, spacious, and quiet. However, parking is tight and often costs extra, packages go missing from the mailroom, and some residents faced pest problems and slow maintenance responses.

Peak satisfaction runs high (79% five-star), but a vocal minority cites repeated access malfunctions, theft, and difficulty breaking leases without steep penalties. The leasing team does move quickly on new residents.

Praised for
  • responsive and knowledgeable staff
  • clean, well-maintained grounds and units
  • spacious, comfortable apartments
  • strong community atmosphere and events
  • convenient East Austin location
Watch-outs
  • parking spots limited or require paid reserve
  • package theft in mailroom
  • pest and access control issues
  • slow repairs on some unit problems
  • expensive lease-break fees
responsive-managementwell-maintainedquiet-communityclean-common-areasparking-issuespackage-theftfriendly-staff
Best for: professionals or families seeking quiet, upscale living with active community amenities.
Think twice if: parking availability is limited and requires extra cost; package theft and access issues have been recurring.

What this place gets right

  • fast leasing process for new residents
  • engaged management team with named staff
  • clean, well-lit, quiet community
  • active resident events and modern app for neighbor connection

Before you tour or apply

  • Leasing specialist Anthony handles emergency tours and expedited move-ins
  • Aaron Tamez praised for responsiveness
  • maintenance staff described as attentive and timely
  • resident app enables neighbor connections
  • gate and access malfunctions reported multiple times
  • some repairs delayed despite maintenance attention

Resident ratings

Luxury Apartments
Upscale finish and spacious layouts earn consistent praise; leasing team responsive and efficient, though parking surprises and package theft dampen experience.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

What keeps coming up

communal loungecomfortable apartmentshelpful staffluxury apartmentwelcoming atmosphereevent spacesense of communitymove in processquietnessspacious apartments

How we scored this

How We Score
Star rating 49
Review volume 84
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
66
4
3
3
0
2
1
1
14

FAQ

How quickly can I move in?
The leasing team states they can complete paperwork and arrange move-in within a week, including same-day non-scheduled unit tours for prospective residents.
Are pets allowed?
Yes, the community is pet-friendly and lists this as a core service.
Is there parking included?
Open parking spots are limited; most residents pay extra for reserved spots. Confirm parking terms before signing your lease.

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Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-08