Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call

Ashford Costa Esmeralda Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 294 Google reviews · How we rank ›

4.4(294) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsTownhome & Garden-Style Communities
Ashford Costa Esmeralda Apartments
Location
Coronado Hills, Austin
Services
Luxury Apartments, Townhome & Garden-Style Communities
Reviews
294
Ranking
#136 in Luxury Apartments
Best for
Residents who prioritize skilled repair work and can tolerate slower response timelines on routine fixes.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-08-18.

What we found

Residents praise maintenance staff for quality repairs and crisis support, yet report persistent complaints: washing machines break repeatedly and stay broken for weeks, administrative delays plague work orders, and scheduling misfires frustrate prospects. The gap between front-line repair quality and system-wide follow-through shapes the mixed experience.

Praised for
  • prompt repair work
  • staff responsiveness in crises
  • good quality maintenance
Watch-outs
  • slow maintenance response
  • chronic equipment failure
  • poor administrative coordination
  • tour scheduling mishaps
responsive-managementslow-maintenancefriendly-staffwell-maintained
Best for: Residents who prioritize skilled repair work and can tolerate slower response timelines on routine fixes.
Think twice if: Think twice if laundry facilities matter daily or if you need fast turnaround on maintenance requests.

What this place gets right

  • dedicated maintenance staff for complex repairs
  • 24/7 on-site maintenance available
  • responsive crisis management

Before you tour or apply

  • Apartment 311 received praised repairs described as high-quality and diligent
  • Staff members Jarinzy and Remy noted for exceptional crisis handling
  • Washing machines reported chronically non-functional despite repair attempts
  • Work orders reportedly take weeks to complete

Resident ratings

Luxury Apartments
Residents report quality repair work but chronic equipment failures and slow administrative response undercut the luxury positioning.
Townhome & Garden-Style Communities
Limited review evidence speaks directly to townhome-style features; maintenance quality praised but response delays noted.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
237
4
11
3
12
2
1
1
33

FAQ

Are maintenance repairs done on-site?
Yes. The property has 24/7 on-site maintenance staff, and reviewers report good-quality work on complex repairs. However, some requests reportedly take weeks to complete.
Do the laundry facilities work reliably?
No. Multiple residents report washing machines have been chronically broken, with repair attempts that have not permanently fixed the problem.
Request a quote

Similar apartment complexes nearby

Agave Falls Apartments
59

Agave Falls Apartments

3.3(289)✓ Google-verified

Strong staff and quick move-ins earn five-star praise, yet long-term residents report serious decline: mold damage, mice infestations from HVAC, heaps of trash, broken glass, and an office that ignores emails and takes weeks on non-standard repairs. Newer residents praise clean pools and modern amenities; those who stayed multiple years describe a community that felt nice in 2022 but deteriorated into a place they ultimately left.

Luxury ApartmentsPet-Friendly Apartments
View profile
Heights at the Cameron
61

Heights at the Cameron

4.0(40)✓ Google-verified

Leasing staff Claudia and Yunier stand out for patience with applicants facing credit challenges or homelessness. Recent reviews highlight fast maintenance under Leticia. However, older complaints detail pest problems, three-month maintenance delays, and difficulty reaching management by phone. The property appears to have changed hands or improved leadership.

Luxury Apartments
View profile
Vue at the Cameron
51

Vue at the Cameron

3.5(33)✓ Google-verified

Vue at the Cameron struggles with fundamental maintenance failures and livability issues that drive rapid resident turnover. Multiple reviewers report broken appliances at move-in, inadequate repairs, pest problems, and unsafe conditions including transient activity on premises. While one recent reviewer noted quiet surroundings, the overwhelming pattern of one and two-star ratings reflects serious concerns about property upkeep, management responsiveness, and basic habitability that far outweigh isolated positive mentions.

Luxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-22