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The Marquis at Brushy Creek

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 297 Google reviews · How we rank ›

4.1(297) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Marquis at Brushy Creek
Location
Austin
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
297
Ranking
#95 in Luxury Apartments
Best for
Families valuing school district access, clean common areas, and staff responsiveness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the community's cleanliness, greenery, and staff warmth. Juli, Angelica, Lacey, and maintenance team members like Rolando earn consistent recognition for going beyond their roles. Leasing and move-in processes run smooth. However, two residents report serious problems: management ignored repeated security breaches (car windows broken three times, garage broken into twice), did not answer phones, and left them feeling unprotected. These accounts describe a pattern of unresponsiveness to safety concerns and frustration over unexplained fees.

The gap between these experiences is stark. Long-term residents describe a peaceful place with responsive maintenance and kind staff. Those with security issues felt abandoned by management. Families seem satisfied; those who experienced safety lapses felt disrespected and unsafe.

Praised for
  • friendly and attentive staff (Juli, Angelica, Lacey, Rolando, Adrian)
  • fast, responsive maintenance
  • clean, beautiful, well-maintained community
  • smooth leasing process
  • family-friendly atmosphere and location
Watch-outs
  • unresponsive management and ignored complaints
  • poor security (car break-ins, garage theft, lack of response)
  • lack of accountability for safety
  • additional fees without clear explanation
responsive-managementfriendly-staffwell-maintainedsafe-secureclean-common-areasunresponsive-maintenancepoor-communication
Best for: Families valuing school district access, clean common areas, and staff responsiveness.
Think twice if: Consider management's track record on security if vehicle safety and protection matter to you.

What this place gets right

  • Named, responsive staff (Juli, Rolando, Lacey, Angelica)
  • Quick same-day maintenance response
  • Beautiful grounds with pool and gym
  • Strong leasing and move-in process

Before you tour or apply

  • Staff named: Juli, Angelica, Lacey (leasing); Rolando, Adrian (maintenance); Ana (support)
  • Maintenance responds same-day to requests; emergency response immediate
  • Virtual tours available
  • Move-in includes unit inspection with same-day follow-up on issues
  • Long-term resident reports grounds upkeep and emergency response remain strong over multi-year tenure

Resident ratings

Luxury Apartments
Praised for cleanliness, amenities (pool, gym), beautiful grounds; criticized for unresponsive management on security concerns.
Pet-Friendly Apartments
Community listed as pet-friendly; no review detail on specific pet policies or experience.
Townhome & Garden-Style Communities
No review evidence of townhome or garden-style features.
Student Housing
No review evidence of student-specific services or student-focused appeal.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
213
4
14
3
7
2
6
1
57

FAQ

How fast does maintenance respond?
Same-day for routine requests; immediate for emergencies, according to resident accounts.
Is this pet-friendly?
The business lists it as a pet-friendly community, though specific policies are not detailed in reviews.
What school district is this in?
Round Rock School District, according to their website.
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Last updated 2026-09-22