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The Marquis at Brushy Creek

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 294 Google reviews · How we rank ›

4.1(294) 74 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Marquis at Brushy Creek
Location
Austin
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
294
Ranking
#98 in Luxury Apartments
Best for
Families prioritizing school district, remote workers valuing peace and quiet, residents seeking responsive maintenance and staff friendliness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Staff like Rolando, Julianna, Lacey, and Ashley consistently earn five-star praise for speed and care. The grounds are peaceful with green space, pools, and gyms; move-ins feel smooth and units arrive clean. Security and management responsiveness represent the real split: while most residents feel safe and hear quick responses to maintenance, a vocal minority report car window breaks, garage theft, and management indifference to safety complaints and unexplained charges.

The strongest testimonials come from families drawn by the school district location and quiet atmosphere. Reviewers note that families stay long-term, many renewing leases. Maintenance responses happen same-day for routine requests and immediately for emergencies. The leasing process draws consistent praise as easy and attentive, though the one-star reviews paint a sharply different picture of avoidance and negligence.

Praised for
  • responsive maintenance staff
  • friendly, attentive leasing team
  • clean, well-maintained grounds
  • welcoming community atmosphere
  • quick issue resolution
Watch-outs
  • poor security (car break-ins, garage theft)
  • unresponsive management on serious issues
  • extra fees without clear explanation
  • staff avoids accountability
responsive-managementfriendly-staffwell-maintainedsafe-securegreat-amenities
Best for: Families prioritizing school district, remote workers valuing peace and quiet, residents seeking responsive maintenance and staff friendliness.
Think twice if: Security concerns (car break-ins, garage theft) and mixed reports on management accountability for serious safety issues warrant questions before signing.

What this place gets right

  • quick, friendly maintenance response
  • smooth leasing and move-in process
  • clean, peaceful grounds with family-oriented vibe
  • staff named by residents (Rolando, Julianna, Lacey, Ashley, Heather)

Before you tour or apply

  • Rolando and CWS maintenance respond same-day to non-emergency work orders and immediately to emergencies
  • Leasing staff Julianna, Lacey, Ashley, and Angelica named for attentive service
  • Units described as clean at move-in with check-list items addressed same-day
  • Heather noted for lease renewal expertise and patience
  • Community organized by families; fewer college/party residents
  • Grounds feature green areas, swimming pool, equipped gym, walking paths

Resident ratings

Luxury Apartments
Beautiful, well-maintained property with responsive staff and welcoming atmosphere; security concerns voiced by some residents.
Pet-Friendly Apartments
Praised as reliable for pet owners; website lists pet-friendly designation.
Townhome & Garden-Style Communities
Residents cite private yards and townhome layout as strong selling points.
Student Housing
Community explicitly noted as family-oriented rather than student-focused; few relevant student-specific reviews present.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
210
4
14
3
7
2
6
1
57

FAQ

How quickly does maintenance respond?
Same-day for non-emergency work orders and immediately for emergencies, according to residents.
What amenities are included?
Swimming pool, equipped gym, green areas, walking paths, and private fenced yards in townhome units.
Is this a good fit for families with kids?
Yes. Residents note a family-oriented atmosphere, peaceful environment, Round Rock Schools location, and kids playing outside.

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Residents face a stark divide between the community's physical appeal and its operations. Four-year tenants and recent arrivals naming staff like Marie and Jordan praise quick fixes, but they represent exceptions. The majority report months-long maintenance backlogs, trash sitting on porches, and a property manager (Lisa) who responds to Google reviews but ignores phone calls and emails. Pricing tactics have alienated prospects: the leasing team quotes one rate, then applies higher prices two hours later or raises rent $400-$500 between website visits. A third-party towing company (A&A) has removed guest and resident cars without warning, costing $336 per retrieval. Broken security gates since 2020, non-functional amenity locks, rat infestations, wood ants biting children, mold, and inadequate HVAC service in Texas heat illustrate systemic neglect. Staff tell prospective tenants they cannot see units before signing, while other tours happen the same day. The property's own lease terms protect it from liability when amenities fail, yet residents pay for them anyway. Honest positive accounts describe the units themselves as spacious and nice, and note that some staff members have gone above and beyond. One family of four years calls it home; another resident upgraded their initial harsh review after Lisa and Jordan resolved their issues. These pockets of care do not offset the scale of operational breakdown documented across dozens of complaints.

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Last updated 2026-09-08