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700 River

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 209 Google reviews · How we rank ›

4.5(209) 82 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
700 River
Location
Downtown Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
209
Ranking
#67 in Luxury Apartments
Best for
Professionals seeking luxury finishes, responsive service, and a well-maintained community in Downtown Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise the concierge and maintenance teams for their speed and personal touch; staff like Eli, Larry, Leslie, Joel, and Maleek are named repeatedly for solving problems the same day and remembering resident preferences. The building itself is immaculate, with finishes and amenities that residents say exceed other Downtown complexes, and management has shown willingness to own mistakes and communicate transparently when issues arise.

Infrastructure problems do surface: a recent Wi-Fi outage lasted four days without daily updates, and parking can be scarce. These gaps matter at premium pricing, yet most residents view them as rare exceptions in an otherwise exceptional building experience.

Praised for
  • attentive concierge team knows residents by name
  • responsive maintenance staff (same-day requests)
  • clean building and polished finishes
  • staff go above and beyond during move-in
  • transparent management and accountability
Watch-outs
  • internet outages not communicated promptly
  • parking availability tight
responsive-managementwell-maintainedfriendly-staffclean-common-areasgreat-amenities
Best for: Professionals seeking luxury finishes, responsive service, and a well-maintained community in Downtown Austin.
Think twice if: Parking is limited; budget for potential infrastructure issues at a premium price point.

What this place gets right

  • concierge team known for personal service and quick problem-solving
  • maintenance responds to requests same-day
  • luxury finishes and high-end amenities
  • thoughtful move-in support from leasing team

Before you tour or apply

  • Concierge staff by name: Eli, Larry, Leslie, William, Dimitri, Elijah
  • Maintenance team: Joel, Blake, Daniel
  • Leasing team: Maleek
  • Event coordinators: Courtney, Cassie
  • TV mounting service available
  • Same-day or next-day maintenance response typical
  • Recent Wi-Fi outage lasted 4 days with slow initial communication; management later resolved and provided transparent updates

Resident ratings

Luxury Apartments
Staff knowledge, responsive service, immaculate building, and upscale finishes exceed residents' experience at other Austin apartment complexes.

How it stacks up

  • Rated 4.5 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

What keeps coming up

steam roomconcierge teamskyline viewsinfinity poolsaunaguest suitewelcoming staffexpansive wellness spacesimmaculate viewsgrilling area

How we scored this

How We Score
Star rating 63
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Breaking down the ratings

5
179
4
2
3
3
2
6
1
19

FAQ

How quickly does maintenance respond?
Residents report same-day or next-day response to maintenance requests, with some noting requests are handled day-of almost always.
Are there wellness and social amenities?
Yes. The building offers a steam room, sauna, infinity pool, fitness spaces, guest suites, grilling areas, and hosts regular poolside events and social gatherings.
What size units are available?
The business offers floor plans ranging from studios to penthouses.
Request a quote

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Last updated 2026-09-08