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700 River

Updated 2026-07-17 · 2,441 reviewed · 783 listed · Scored from 188 Google reviews · How we rank ›

4.4(188) 78 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
700 River
Service
Luxury Apartments
Reviews
188

The honest read

Staff members like Paul, Maleek, Jeff, and Keaon earn consistent five-star praise for professional, attentive service that leaves residents and prospects feeling genuinely cared for. The building itself sparkles, and residents report 14 months or more of improving experiences in a genuinely pleasant community.

However, a penthouse resident faced severe move-in failures: flooring gaps, delayed blinds, unmet promises, and months of active construction. Repairs never fully resolved the problems, and they were charged $100,000 in early termination fees when they left. A delivery driver also reported aggressive concierge treatment. Quality and follow-through appear inconsistent at the highest price points.

Praised for
  • named staff going above and beyond
  • clean, well-maintained building
  • outstanding concierge and pool service
  • professional leasing team and guided tours
  • welcoming community atmosphere
Watch-outs
  • move-in delays and unfinished units
  • construction quality issues (flooring, closets, AC)
  • unfulfilled lease commitments (blinds installation)
  • poor concierge attitudes toward service workers
  • high early termination fees
responsive-managementfriendly-staffwell-maintainedclean-common-areasgreat-amenities
Best for: Professionals and couples seeking luxury downtown living with exceptional personal service.
Think twice if: Penthouse units show move-in and quality control issues; verify construction completion and get promised finishes in writing before signing.

What this place gets right

  • attentive, named staff (Paul, Maleek, Jeff, Keaon, Naomi)
  • immaculate common areas and building maintenance
  • full wellness facility (pool, steam room, business center)
  • Downtown location with waterfront and culture nearby

Worth knowing

  • Paul (leasing), Maleek (leasing office), Jeff (pool security), Keaon (on-site manager), Naomi (bar staff), and Amber praised by name
  • One penthouse resident faced flooring gaps, delayed blinds installation (over 2 months), AC failures, and a $100,000 early termination fee charge
  • Move-in delays of over one month with only $1,000 rent credit offered; temporary housing costs not reimbursed
  • Concierge security procedures reported as overly aggressive toward delivery service workers

Reviews by category

Luxury Apartments
Highly attentive staff and pristine common areas offset serious move-in execution and unit-quality failures at premium price points.

How it stacks up

  • Rated 4.4 against a 4.03 average across the 566 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What keeps coming up

concierge teamsteam roomskyline viewsinfinity poolguest suitewelcoming staffexpansive wellness spacesimmaculate viewsgrilling areamodern building

How we scored this

How We Score
Star rating 57
Review volume 99
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
158
4
1
3
3
2
6
1
20

Quick answers

Is there accessible parking and parking in general?
The building has wheelchair-accessible parking, but reviewers report severe parking congestion at the Downtown location and long waits to find spots.
Are pets allowed?
Yes, the property advertises pet-friendly apartments.
What amenities are included?
Pool, steam room, business center, grilling area, infinity pool, guest suite, elevator, and on-site wellness spaces.
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Last updated 2026-07-17