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Birdie on Woodland Greens

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 65 Google reviews · How we rank ›

4.8(65) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
Birdie on Woodland Greens
Location
Plaza Volente, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
65
Ranking
#36 in Pet-Friendly Apartments
Best for
Pet owners seeking upscale apartments with dedicated dog amenities and attentive staff support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Most residents praise the friendly staff, clean property, and pet-friendly amenities. However, security lapses including package theft, inconsistent rule enforcement, and maintenance of common areas have disappointed some tenants. Management responsiveness varies significantly.

Praised for
  • responsive maintenance staff
  • friendly and knowledgeable office team
  • beautiful property and pool area
  • pet amenities (dog park, splash pad)
Watch-outs
  • package theft and weak security
  • poor rule enforcement and noise issues
  • delayed security deposits and billing errors
  • dirty common areas and pet waste in hallways
friendly-staffwell-maintainedpackage-theftsafe-securenoisy-neighbors
Best for: Pet owners seeking upscale apartments with dedicated dog amenities and attentive staff support.
Think twice if: Security concerns and inconsistent enforcement of policies may deter those prioritizing package safety and quiet communities.

What this place gets right

  • dog park and splash pad for pets
  • attentive leasing staff (Nabelys, Amanda)
  • pool and resort-style amenities
  • responsive maintenance team

Before you tour or apply

  • Maintenance staff member Jay praised for filter replacement and resident check-ins
  • Leasing staff Nabelys and Amanda noted for professionalism and helpfulness
  • Dog park and dog splash pad on-site
  • 62-day delay on security deposit return with office error; security deposit deductions not provided within Texas law 30-day window
  • Package theft reported inside gated complex with no investigation offered
  • Non-smoking policy not enforced; manager observed smoking on property

Resident ratings

Pet-Friendly Apartments
Dog park and splash pad praised; pet waste in hallways and stairs complained about.
Luxury Apartments
Beautiful property and amenities highlighted; common areas sometimes dirty and poorly maintained.

How it stacks up

  • Rated 4.8 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

How we scored this

How We Score
Star rating 72
Review volume 79
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
62
4
0
3
0
2
0
1
3

FAQ

What pet amenities are available?
The property offers a dog park and dog splash pad. Pet waste in common areas has been a complaint.
How long are lease terms and what is the move-in cost?
The business does not specify lease terms in available information. 1-bedrooms start at $1,025/month, 2-bedrooms at $1,545, and 3-bedrooms at $1,820.
How quickly do maintenance requests get handled?
Residents report responsive maintenance overall; one filter replacement was handled quickly by maintenance staff member Jay.

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Move-in and daily living feel smooth at this new North Austin complex. Staff members Dallas, Cole, Justin, and Sara routinely earn specific praise for warmth and problem-solving speed. The property maintains high cleanliness standards, and maintenance calls-especially from Miguel-get resolved the same day or within hours. Amenities include two pools, dog parks, a fitness center, EV charging, and ample parking. One tenant encountered roaches in their move-in-ready unit but said the leasing office handled the transfer swiftly. The location next to HEB Plus and shopping centers, proximity to The Domain and Lake Travis, and thoughtful design (high ceilings, quiet grounds, nature areas) draw repeat compliments. Pets appear fully welcomed, though detailed pet policies are not discussed in reviews. Income-restricted units are available per their website. One caveat: a single report of pest control in a new unit warrants attention to move-in inspections.

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Windy Ridge
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Some tenants credit individual staff members, especially maintenance technicians Jonathan, Jessie, and Ben, with quick repairs and genuine care. However, most recent complaints describe a property struggling with management turnover, unresolved noise and pest issues, poor communication during the lease process, security gaps, and slow or incomplete repairs. Reviewers on fixed incomes report rent increases and feel the property prioritizes fees over tenant wellbeing. Office interactions vary sharply depending on personnel. When leasing or maintenance staff engage fully, residents notice and renew leases. When they don't, complaints accumulate quickly and go unanswered. Long-term tenants describe deterioration in maintenance standards, gated security that barely functions, and a pattern of damaged units taking weeks to restore-if at all.

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Bridge at Volente Apartments
69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Last updated 2026-09-22