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Birdie on Woodland Greens

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 64 Google reviews · How we rank ›

4.8(64) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Birdie on Woodland Greens
Location
Plaza Volente, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
64
Ranking
#94 in Luxury Apartments
Best for
Families and pet owners prioritizing community feel and staff attentiveness over strict security.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Most residents report a welcoming community with attentive staff and responsive maintenance. Amanda and Nabelys at the front office earned repeated praise for going beyond typical leasing assistance. The pool, grounds, and location appeal to families and pet owners.

However, security gaps persist. Residents experienced package theft despite gating, slow security deposit processing (62 days), and poor enforcement of policies like no-smoking rules and noise limits. Common areas including hallways and the gym showed signs of neglect, and billing disputes caused friction with management.

Recent shift: Mixed signals emerged over recent months. Early-2024 residents praised staff warmth and community feel. Later reviews (Dec 2024 onward) reveal frustration with security, enforcement, and administrative delays, suggesting either operational changes or scale pressures as occupancy grew.

Praised for
  • friendly, helpful office staff
  • responsive maintenance
  • clean property and amenities
  • beautiful grounds and pool area
  • peaceful, convenient location
Watch-outs
  • package theft and poor security
  • dirty common areas and hallways
  • lack of rule enforcement
  • slow security deposit return
  • staffing and communication issues
responsive-managementfriendly-staffwell-maintainedpackage-theftslow-maintenanceunresponsive-maintenance
Best for: Families and pet owners prioritizing community feel and staff attentiveness over strict security.
Think twice if: Package theft and weak security enforcement are ongoing concerns; verify security measures before move-in.

What this place gets right

  • Staff members go out of their way to help
  • responsive maintenance team
  • resort-style pool and grounds
  • pet-friendly amenities including dog park and splash pad

Before you tour or apply

  • Jay handles filter replacements and maintenance requests with speed
  • Amanda and Nabelys (front office) named for exceptional leasing support
  • Security deposit took 62 days to receive; itemized deductions delayed beyond 30-day Texas legal requirement
  • Maintenance workers lacked uniforms and identification
  • Non-smoking policy not enforced by management itself

Resident ratings

Luxury Apartments
Beautiful pool and grounds impress residents, but common area cleanliness and hallway maintenance fall short of luxury standards.
Pet-Friendly Apartments
Dog park and splash pad available; pet waste left in hallways suggests enforcement gaps.

How it stacks up

  • Rated 4.8 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How we scored this

How We Score
Star rating 72
Review volume 79
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
61
4
0
3
0
2
0
1
3

FAQ

What are the starting rents?
1-bedroom starts at $1,025, 2-bedroom at $1,545, 3-bedroom at $1,820.
Are pets allowed?
Yes, pets are welcome. The community has a dog park and dog splash pad.
What amenities are included?
Resort-style pool, 24-hour fitness center, business hub, dog park, dog splash pad, and lawn billiards.

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Living at The Everett means consistent access to attentive staff and a property kept immaculate, from hallways to units. Reviewers repeatedly name Miguel from maintenance and leasing managers Dallas, Sara, Cole, and Justin, noting their speed and genuine care. The brand-new community delivers two pools, a full gym, EV chargers, and dog parks alongside North Austin convenience; one renter discovered roaches upon move-in but said the office handled the transfer smoothly. The location between HEB Plus and The Domain neighborhood shops makes errands quick, and quiet, spacious units with high ceilings appeal to those prioritizing peace and parking. Hallway and common area upkeep stands out as a point of pride; even a three-star review acknowledged the leasing team's professionalism during a pest-related transfer.

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Windy Ridge
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Tenants report Jonathan, the head maintenance tech, earns consistent praise for quick, thorough work and genuine care. Some office staff earn similar marks for professionalism. However, noise complaints dominate: poor insulation means every footstep, furniture move, and neighbor disturbance travels; one long-term resident reports 400+ days of sleep disruption, retaliation after complaining, and managed-anxiety medication for both resident and pet. Roach problems are widespread and repeated. Management refuses to mediate neighbor disputes, leaving tenants to approach troublemakers directly. The complex gate, advertised as secured, has barely functioned in years. Rents have climbed significantly ($400 rise over five years noted), while core maintenance like gym equipment and pool upkeep lag behind. Security deposit refunds stall for months; flooding damage gets patched poorly rather than properly repaired. Parking cars get scratched regularly; unsupervised youth roam and vandalize. Management staff turnover is constant (nine managers in eight years for one tenant), communication between office and maintenance breaks down, and inspections appear performative rather than corrective. When tenants escalate complaints, retaliation warnings follow rather than solutions. Pet-friendly policies exist, but the overall environment delivers stress rather than quiet, safe, or well-maintained living.

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Bridge at Volente Apartments
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Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Last updated 2026-09-08