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Windy Ridge

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 73 Google reviews · How we rank ›

3.7(73) 60 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Windy Ridge
Location
Austin
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
73
Ranking
#97 in Affordable & Section 8 Housing
Best for
Tenants who prioritize responsive on-site maintenance and can navigate management inconsistency.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Some tenants credit individual staff members, especially maintenance technicians Jonathan, Jessie, and Ben, with quick repairs and genuine care. However, most recent complaints describe a property struggling with management turnover, unresolved noise and pest issues, poor communication during the lease process, security gaps, and slow or incomplete repairs. Reviewers on fixed incomes report rent increases and feel the property prioritizes fees over tenant wellbeing.

Office interactions vary sharply depending on personnel. When leasing or maintenance staff engage fully, residents notice and renew leases. When they don't, complaints accumulate quickly and go unanswered. Long-term tenants describe deterioration in maintenance standards, gated security that barely functions, and a pattern of damaged units taking weeks to restore-if at all.

Praised for
  • dedicated maintenance staff (Jonathan, Jessie, Ben)
  • responsive leasing staff in some periods
  • clean common areas when maintained
  • pet-friendly amenities and operations
Watch-outs
  • inconsistent management across tenure
  • unresponsive to maintenance and noise complaints
  • security and safety failures
  • pest problems and poor follow-through
  • excessive and ineffective inspections
responsive-managementpoor-communicationwell-maintainednoisy-neighborsunresponsive-maintenancefriendly-staffslow-maintenancepest-problemssafe-secure
Best for: Tenants who prioritize responsive on-site maintenance and can navigate management inconsistency.
Think twice if: Management changes frequently; noise complaints go unresolved; pest issues recur; security gates and common lighting fail; move-in delays and damage are common.

What this place gets right

  • maintenance staff responsive to repair requests (Jonathan, Jessie, Ben praised for speed and professionalism)
  • accepts housing vouchers and participates in affordable housing programs
  • pet-friendly with pool and community amenities
  • some leasing staff go above and beyond for move-in and lease signing

Before you tour or apply

  • Maintenance staff: Jonathan (head), Jessie, Ben-named for speed, professionalism, and willingness to start early or change schedule
  • Multiple management changes in 8 years; Gabrielle and Paula both mentioned by name in contrasting reviews
  • Leasing staff: Prince, Morgan praised for availability and follow-through
  • Excessive inspections (7+ in one tenant's lease, multiple fire and state inspections with limited repairs)
  • Security gate non-functional for extended periods
  • Heating/AC outage lasted 23 days in freezing weather; repairs took 3 weeks total
  • Move-in delays up to a month; units not ready upon arrival
  • Pest treatments require tenant absence 4-6 hours with no flexibility or compensation

Resident ratings

Affordable & Section 8 Housing
Rent increases ($400 in 5 years) push out fixed-income tenants; move-in delays and poor unit condition on arrival create friction.
Pet-Friendly Apartments
Pets accommodated; pest control access requested but inflexible timing and poor follow-up cited.
Townhome & Garden-Style Communities
No specific praise or complaint tied to townhome layout; reviewed as standard apartment community.

How it stacks up

  • Rated 3.7 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we scored this

How We Score
Star rating 19
Review volume 81
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
36
4
16
3
3
2
2
1
16

FAQ

How quickly does maintenance respond to requests?
Maintenance staff (Jonathan, Jessie, Ben) are praised for fast turnaround and willingness to start early or reschedule. One recent positive review noted HVAC repair in 1 day. However, some complaints describe weeks-long delays for major repairs like heating/AC replacement.
Do they accept housing vouchers?
Yes, Windy Ridge accepts housing vouchers from local housing authorities and participates in affordable housing programs.
Is this a gated community with security?
The property advertises as gated, but multiple tenants report the gate was non-functional for extended periods, and some describe gaps in gate security allowing unauthorized access and damage to property.
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Last updated 2026-09-22