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Citizen House Blue Bluff

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 179 Google reviews · How we rank ›

4.7(179) 84 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Citizen House Blue Bluff
Location
Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
179
Ranking
#134 in Luxury Apartments
Best for
Professionals and families seeking pet-friendly luxury apartments with strong on-site maintenance and community events

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents feel at home here. The maintenance team (particularly Qais) responds fast, the office staff (especially Keziah and Austin Shorts) treat people with patience and care, and the units are spacious with quality finishes. Common events, coffee, and proximity to shops add appeal. A handful mention late-night noise in certain buildings and frustration with move-out charges, though most days feel peaceful.

Staff stand out most: Keziah guides nervous movers through the whole leasing process, Austin Shorts and Qais earn repeated praise for actually solving problems without being asked twice. The pool draws residents. One recent departure cited $900 in move-out fees (cleaning, appliance charges, carpet) and strained interactions with management, a stark counterpoint to the majority's positive tone.

Praised for
  • friendly, welcoming staff
  • quick, responsive maintenance
  • clean, quiet community
  • modern amenities and pool
  • attentive management
Watch-outs
  • late-night noise and enforcement gaps
  • unexpected move-out charges
  • inconsistent lease promotion honoring
friendly-staffresponsive-managementwell-maintainedquiet-communityclean-common-areasgreat-amenities
Best for: Professionals and families seeking pet-friendly luxury apartments with strong on-site maintenance and community events
Think twice if: Late-night noise in building one, unexpected move-out deductions, and inconsistent handling of lease promotions have frustrated some residents

What this place gets right

  • responsive maintenance and attentive management
  • welcoming leasing staff (Keziah, Austin Shorts praised by name)
  • modern units with quality amenities
  • pet-friendly and accessible

Before you tour or apply

  • Qais (maintenance) named repeatedly for speed and skill across multiple reviews
  • Keziah (leasing) praised for patience during application and move-in, drew out-of-state tenant during stressful relocation
  • Austin Shorts (manager) noted for professional care and quick response
  • Pool and coffee machine highlight common amenities
  • One resident charged $900 move-out fees (deep clean $180, appliance clean $150, carpet clean $135, other $408)

Resident ratings

Luxury Apartments
Modern finishes, spacious floorplans, and quality amenities praised; late-night noise and move-out charge disputes noted by small number

How it stacks up

  • Rated 4.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

What keeps coming up

sparkling poolquiet communitymodern apartmentsproximity to grocery storesclean apartmentsspacious apartmentsmove in processquick maintenancequick response timenew construction

How we scored this

How We Score
Star rating 74
Review volume 98
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Breaking down the ratings

5
160
4
5
3
1
2
2
1
11

FAQ

How fast does maintenance respond?
Residents report same-day or very quick fixes. Qais (the maintenance team member most mentioned) is repeatedly called efficient and swift.
Are pets allowed?
Yes. The business website lists pet-friendly apartments as a service.
What amenities are included?
Pool, fitness center, business center, and coffee machine on-site. Monthly resident events are held.

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Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-09-08