Pet-Friendly Apartments in Austin, TX

Page 2 of 3: businesses ranked 101-200 of 263. Start from the top.

Ironhorse Flats

#101

75

Ironhorse Flats

4.2(294)✓ Google-verifiedPublishes prices

Residents consistently praise the staff's friendliness and quick response times to maintenance and questions. Management teams like Martha, Nina, Raciel, Vento, and Ruzlan are named repeatedly for going above and beyond. The property is clean and well-kept. However, two recent reviews describe aggressive towing of guest vehicles at $300+ with inadequate signage, and describe the office as unhelpful when challenged. The community appeals to renters seeking a personal, welcoming environment. Move-in was smooth for most, with one reviewer noting the A/C was fixed in days. Pricing ranges from $850 to $1,300 monthly, and amenities include a fitness center, pool, and bark park. The towing issue appears isolated to guest parking but has damaged trust among at least two visitors.

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Canyon Resort at Great Hills Apartments

#102

75

Canyon Resort at Great Hills Apartments

4.1(286)✓ Google-verifiedPublishes prices

Residents consistently describe a quiet, wildlife-rich refuge in North Austin with deer, trees, and forest views. The leasing team, particularly Andrea, and maintenance manager Thomas earn repeated praise for professionalism and going beyond their role, from helping residents upgrade units to offering the clubhouse for a last-minute wedding. One long-term resident's formal disability-accommodation request was ignored by property management, leaving them to absorb unexpected costs. Parking is tight and rent is high for Austin. Most praise the thoughtful layout, updated units, pool, fitness center, hiking trails, and dog park. Staff responsiveness dominates positive reviews; one negative experience suggests that same responsiveness does not extend equally to all residents, particularly during crises involving accessibility needs.

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Arts at Turtle Creek

#103

67

Arts at Turtle Creek

4.2(100)✓ Google-verified

Residents experience a divided property. Five-star reviewers praise the laid-back 80s aesthetic, tight-knit community organized by manager Danyelle, and rapid maintenance when Jose or Aidan responds. One-star reviewers report months-long AC failures, roach infestations, non-functional gates that let homeless people into the complex, work orders marked complete but not actually done, and an office that ignores phone calls and emails-forcing some to vacate for safety reasons. The property manager's personal kindness doesn't translate to systemic reliability across the complex. Danyelle's approachability masks operational gaps: maintenance times vary wildly (same-day to 2-3 business days), emergency notifications arrive after incidents happen, and the dog park sits neglected despite pet rent charges. Security concerns dominate recent complaints, while long-term residents tend to overlook maintenance lapses in favor of the community culture.

Pet-Friendly Apartments

Abelia Flats

#104

70

Abelia Flats

4.1(199)✓ Google-verified

Abelia Flats draws strong praise for maintenance speed and front-desk friendliness, with several long-term renters citing low prices and responsive staff. However, significant complaints center on surprise utility charges after move-out, deposit disputes, pest issues in units, and cleanliness problems in shared spaces; management responsiveness on documentation requests varied, and some felt charges were unfairly applied despite Texas renter codes.

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Fivetwo at Highland

#105

75

Fivetwo at Highland

4.4(520)✓ Google-verified

Luis and Sophia at the leasing desk earn consistent praise for friendly, patient service and genuine care. Move-ins are smooth and tours informative. Behind that, though, residents hit a wall: maintenance backlogs stretch to three weeks or longer, security cameras and access doors stay broken for months, and vehicle break-ins recur. Premium rent gets paired with appliance failures, surprise fees, and a front office that treats complaints dismissively. The modern spaces and location attract tenants. The operational gaps and feeling of nickel-and-diming keep them frustrated. Residents highlight fiber internet, high ceilings, and proximity to I-35 and ACC Highland. Luis is named repeatedly for going beyond the job. But once you move in, maintenance becomes a source of dread, and you're watching your car in a garage with a broken camera.

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Bridge at Volente Apartments

#106

69

Bridge at Volente Apartments

3.8(95)✓ Google-verifiedPublishes prices

Residents praise the leasing and maintenance staff for quick, personal support; Alma is noted for helping tenants through financial hardship. The community feels safe and quiet over multi-year stays. However, the fitness center equipment remains broken despite long-standing complaints, and landscaping upkeep lags behind resident expectations.

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Mueller Crossing

#107

68

Mueller Crossing

4.0(58)✓ Google-verified

New management (ResProp, starting mid-2023) has transformed resident experience through fast maintenance response and attentive leasing staff. Rafael and Nico are repeatedly named for reliability and clear communication. Townhomes and apartments have been renovated with modern finishes. However, the complex is 50+ years old. Some residents faced months without hot water or adequate pressure under prior management, though current staff handles urgent issues the same afternoon. Units have small bathrooms and limited storage. The combo washer/dryer units are being phased out. Those seeking a newer building should know what they are signing up for.

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Alister Sunset Valley

#108

67

Alister Sunset Valley

3.9(220)✓ Google-verifiedPublishes prices

The maintenance crew-particularly David, Abe, Ted, and the leasing team member Tonya-earn consistent five-star praise for speed and care. Yet residents report two years of frustrations: roaches spreading across buildings despite pest control contracts, broken entrance gates offering little security, dark exterior lighting, deteriorating stairs with exposed metal, and billing opacity. Management often ignores concerns until corporate escalation forces action. Premium pricing (base rent $1,633 plus $250+ in monthly fees and pet charges) has left residents expecting luxury care but receiving recurring maintenance gaps and poor communication instead. Those who praised the property cite pool access, trail proximity, and individual staff kindness; those who left cite system-wide failures and the sense of being nickeled-and-dimed through move-out.

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Lenox Woods

#109

68

Lenox Woods

4.1(123)✓ Google-verified

Lenox Woods splits sharply between two experiences. Residents consistently praise Alvaro Pena and the maintenance team for attentiveness, speed, and genuine help through move-in and beyond. The property itself draws praise for clean grounds, quiet vibe, and resort-level amenities that dog owners especially love. Behind the scenes, however, a troubling pattern emerges: multiple residents report unresolved ant invasions, phantom monthly charges that spike rent without explanation, and a leasing office that ignores calls and emails. One former resident was sent to collections over disputed move-out fees despite documented proof of apartment condition. For those needing leasing support after signing, expectations should be low.

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Austin Waters at Tech Ridge

#110

68

Austin Waters at Tech Ridge

4.1(107)✓ Google-verifiedPublishes prices

Most residents enjoy quick maintenance fixes and approachable staff, with many staying long-term. Several serious complaints focus on exit charges that reviewers believe were unfair, with management allegedly mishandling deposit calculations and claiming damages reviewers dispute. The divide between five-star and one-star experiences suggests management treatment depends heavily on the tenant lifecycle stage.

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33Hundred Apartments

#111

79

33Hundred Apartments

4.2(315)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team's speed and professionalism, particularly naming Nick and Chris. Leasing agent Patrick stands out for his attention to detail, patience, and personalized service throughout the rental process. One resident noted dirty breezeways but still rated the overall experience highly.

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The Arts Apartments At South Austin

#112

67

The Arts Apartments At South Austin

4.1(117)✓ Google-verifiedPublishes prices

For years, residents stayed put because of a tight-knit, well-managed community where maintenance arrived in minutes and staff like Emilee built real relationships. The complex felt safe, neighbors were respectful, and the gym and dog park gave you reason to stick around. Recent management turnover has reversed this entirely. Multiple long-term residents report a sharp slide into break-ins, weed smoking outside units, drug dealing, and homeless camps inside the gates. Cameras went up but problems persist. Several reviews specifically mourn losing key managers, suggesting corporate decisions have gutted what made this place work.

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SoNa Apartment Homes

#113

68

SoNa Apartment Homes

4.1(137)✓ Google-verified

Staff earn consistent praise for warmth and attentiveness during tours and lease renewals, and recent renovations have left units looking fresh. However, multiple residents report severe pest problems that management failed to address quickly or at all, delayed emergency response to a water emergency, billing disputes that dragged on for months without resolution, and a pattern of unanswered calls and emails that left residents feeling abandoned when they needed help most. Management switched to Ryse in recent years, and that transition coincided with payment processing failures and resident complaints about unavailable staff. Walk-ins report waiting hours at the leasing office while staff ignore phones. Several residents experienced lease-termination disputes involving undisclosed charges and unresponsiveness after written confirmations.

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Sonora Apartments & Homes

#114

78

Sonora Apartments & Homes

4.9(34)✓ Google-verified

Residents consistently report arriving at a fully realized community rather than a collection of units. Staff like Grace, Grant, Moe, and Hailey handle leasing and move-in with genuine attentiveness, often going beyond standard service to assist with relocations or furniture moves. The new construction feels spotless and thoughtfully designed for different lifestyle needs. What sets Sonora apart is the deliberate social infrastructure. Monthly events range from flower arrangements to pool parties to Pilates classes, giving residents natural ways to build friendships without forced networking. The 24-hour gym with Techno Gym equipment, dog park, walking trail, and dual pools anchor this lifestyle. Staff and grounds-keepers alike earn specific praise for maintaining the grounds and staying welcoming. The locked side gate is a minor friction point for residents seeking quick exits.

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Lamar Place Apartments

#115

73

Lamar Place Apartments

4.2(108)✓ Google-verified

Most residents highlight Vikki and the management team's responsiveness, with work orders typically completed within 24 hours and maintenance issues resolved fast. The community appeals to families seeking a calm, well-maintained setting near UT and Downtown, though one long-term resident reports security issues including package theft and disruptive neighbors.

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The Vaughan

#116

72

The Vaughan

4.2(90)✓ Google-verified

Residents and agents consistently praise the leasing team, especially Bryan Marte and Nick, for going above and beyond with patience and responsiveness. Units are spacious, modern, and clean, with standout amenities like the pool and proximity to EastVillage shops. However, some long-term residents report serious friction on exit: excessive move-out charges sent to collections, unresponsive management during disputes, and lingering maintenance issues like pest problems and limited cleaning schedules. Parking demand exceeds supply, forcing many to pay for reserved spots.

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Alma Apartments

#117

76

Alma Apartments

4.6(249)✓ Google-verifiedPublishes prices

Staff like Maria and Daniel earn consistent five-star praise for attentiveness during leasing and maintenance calls. However, recent reviews describe week-long electricity outages without resolution, cockroach problems, and walls so thin neighbors' conversations carry through. Parking is scarce, and one resident reports being locked out of their apartment without legal eviction. The gap between positive and negative experiences suggests service quality depends heavily on which staff member you encounter and how quickly issues escalate. Management responsiveness is the core divide. Residents who connect with Maria or maintenance staff describe smooth, stress-free processes. Those facing infrastructure failures (pests, electrical, utilities) report being left unheard, even after contacting city authorities. Families and students willing to overlook noise may find value; anyone with maintenance needs should expect delays.

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Austin Midtown

#118

69

Austin Midtown

4.2(112)✓ Google-verified

Most residents praise the leasing team and location, but experiences split sharply on habitability. Strong positive reviews highlight Daki and Lisa's customer care, proximity to Shoal Creek trails and local spots, responsive maintenance for routine fixes, and a genuine community vibe with regular events. However, several residents report months-long struggles with pests, water/AC outages, and unresolved service tickets-one noted a roof leak that went unaddressed for over a month, triggering a fire alarm. Sound travel between units is a consistent friction point, especially on ground floors. Mold discovery and the legal non-disclosure demand raised serious concerns about management transparency and accountability. Past management changes and staff turnover appear to have affected consistency. Current leasing and maintenance staff are well-regarded, but older complaints suggest prior lapses in follow-through. The complex is older but visibly maintained; unit quality varies by location and floor.

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Water Oak

#119

66

Water Oak

4.0(104)✓ Google-verified

Residents consistently praise the leasing team, particularly standouts like Yanetzy and Sarah, for making the move-in process smooth and staying responsive to questions. Staff names like Hector and Harry draw mention for quick maintenance fixes. However, a vocal minority report serious concerns: unresolved maintenance delays (water, heating), disputed deposits due to management company changes, noise complaints, and pest control gaps. The property itself draws praise for cleanliness and amenities, but some units have limited access to facilities and parking can be tight, especially on the I-35 side. The split between five-star and one-star reviews reflects two different experiences: newer residents and those who stayed through recent management improvements tend to praise the community; longer-term residents who left describe billing problems, security gaps, and inconsistent service standards. Named staff changes have caused confusion over deposits and move-out inspections.

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The James on Grand Avenue

#120

63

The James on Grand Avenue

3.8(102)✓ Google-verifiedPublishes prices

Residents praise responsive maintenance, fair pricing, and staff like Rakhi and Luis who handle the move-in process with care. The units and common grounds are kept clean, and the North Austin location near MoPac and The Domain draws commuters. However, roach complaints, inconsistent hallway and elevator cleaning, and some tenants' disruptive behavior (noise at the pool, unsupervised pets, trash in shared spaces) undercut the experience for longer-term residents.

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Village at Gracy Farms

#121

63

Village at Gracy Farms

3.7(225)✓ Google-verifiedPublishes prices

The front-of-house experience shines: leasing agent Andrea earns repeated praise for friendly, patient tours, and some maintenance staff like Rodrigo deliver fast responses. The property grounds are clean and quiet. But the behind-the-scenes failures are severe and persistent. Residents report infestation problems management has failed to solve after a year, emergency maintenance delays when medicines were locked away, and cleaning deposits unreturned nearly a year after move-out despite repeated follow-up emails. The gap between the welcoming tour and the daily living experience is stark. Management communication appears broken. A resident describing a major pest crisis reports being falsely marked down as refusing service; another says management never contacted them about the problem despite their own maintenance worker eventually organizing a full cleanout. Deposit disputes linger in legal territory. For those who get responsive maintenance like Rodrigo, the experience improves. But the pattern across reviews suggests this requires luck or persistence rather than consistent policy.

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Waller Creekside on 51st

#122

66

Waller Creekside on 51st

3.8(77)✓ Google-verified

Move-in runs smooth thanks to patient staff like Melissa and Tatiana who handle applications and tours thoroughly, and day-to-day maintenance here earns real praise. Antonio and his crew respond quickly to repair requests and keep units and grounds in good shape. The North Loop location, spacious layouts, and amenities (pool, gym, green space) appeal especially to dog owners and families. A persistent friction: elevator breakdowns have stretched for months with poor communication and no rent relief offered, and management has turned over often enough to frustrate long-term residents. Front office responsiveness improves under current leadership but remains spotty. Deposits have taken time to return. Location and value win out for many, but upkeep consistency lags behind the sales pitch.

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Bexley at Tech Ridge Apartments

#123

72

Bexley at Tech Ridge Apartments

4.0(209)✓ Google-verified

Most residents praise Beto Arellano's maintenance work, noting same-day repairs and friendly service that resolves issues quickly. Common pleasures include clean units and attentive staff like Matt and Valerie. However, a small number report serious concerns: roaches and mold in units, trash in common areas, car break-ins, and aging appliances that fail regularly. The fitness center is noted as small and crowded. The strong five-star cluster likely reflects recent high engagement from satisfied residents, while the one and two-star reviews (22% of all ratings) flag safety and cleanliness problems that merit direct inquiry before leasing.

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Villages at Fiskville 55+ Senior Apartments

#124

72

Villages at Fiskville 55+ Senior Apartments

4.2(104)✓ Google-verifiedPublishes prices

Staff members like Vanessa, Jenna, Emily, and Valencia receive consistent praise for attentive, compassionate service during move-ins and recertifications. Residents value the fitness center, pool, community events, and clean common areas. Recent management transitions appear to have addressed earlier security and maintenance concerns. However, some residents report ongoing issues with gate security, package theft, and past billing disputes with the security company. Pet-friendly policies exist but residents note the lack of a dedicated dog park despite requests.

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Bridge at Canyon Creek

#125

68

Bridge at Canyon Creek

4.0(298)✓ Google-verified

Maintenance and some leasing staff earn consistent five-star praise for responsiveness and kindness, but a subset of residents faced serious leasing conflicts centered on pricing dishonesty and treatment concerns. Amenities promised at lease have been removed or left broken (pool, basketball court, gates, dog park fixtures). One reviewer waited a month for repairs; another reported the fitness center advertised as 24/7 closes by 8 p.m. The community appeals to those valuing quiet and privacy, yet repeated complaints suggest gaps between advertised and actual conditions. Experiences vary sharply by staff member and timing. Named maintenance workers like Raul and Skylar resolve issues quickly and courteously. Leasing encounters range from genuinely warm to allegations of racial bias and bait-and-switch terms. Prospective residents should verify all pricing, specials, and amenities in writing before signing, and ask current residents about actual maintenance response times and which amenities remain operational.

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Palo Verde

#126

65

Palo Verde

3.8(155)✓ Google-verifiedPublishes prices

Palo Verde draws consistent praise for its leasing team (particularly Andrea King, McKenzie, and Tim), fast maintenance response, and appealing grounds with a resort-style pool and dog amenities. Yet noise complaints go unresolved despite quiet hour policies, phone lines are hard to reach, and departing residents report aggressive billing practices with charges tied to wrong units-a pattern suggesting operational gaps that undercut the polished first impression. The complex suits people seeking modern, spacious apartments in a pet-friendly setting with community events and fitness options. Its location near Barton Creek Greenbelt and Belterra Village appeals to active residents. However, those noise-sensitive or concerned about move-out transparency should weigh the risks carefully.

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Parkside Crossing Apartments

#127

71

Parkside Crossing Apartments

3.6(188)✓ Google-verified

For two years or more, families at Parkside Crossing experience quiet, well-kept grounds with attentive staff who fix maintenance issues within days. The resort-style pool, pet park, fitness center, and playground draw locals, and both long-term residents and newcomers praise the responsive leasing team, especially Sarah and Tina. Maintenance requests typically resolve within two business days. The property sits conveniently between downtown Austin and Round Rock, with nearby schools and shops. Residents consistently note the peaceful atmosphere and the staff's professional, welcoming approach to concerns and day-to-day needs.

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Casata Austin

#128

66

Casata Austin

4.2(58)✓ Google-verifiedPublishes prices

New residents and apartment locators praise Casata's self-guided touring system, welcoming community vibe, and responsive maintenance staff under current management, particularly noting quick issue resolution by Julio and improved leasing support from Andrew. Longer-term tenants report serious concerns: mold in multiple units with delayed response, billing errors and inflated utility charges (some paying $300/month for 605 sq ft), rent increases without promised improvements, and poor resolution from previous management, though recent leadership changes appear to be addressing these issues.

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Berkshire Santal Apartments

#129

65

Berkshire Santal Apartments

4.0(212)✓ Google-verifiedPublishes prices

Most residents enjoy the quiet setting, spacious units, and quick maintenance response, praising the grounds and staff. Renewal rent hikes are a dealbreaker even when advertised rates fall elsewhere. Thin walls let bass and noise bleed through freely, and management's noise enforcement is slow or ineffective. Some move-out experiences involve disputed deposit deductions that feel excessive. Resort amenities and accessible layout appeal to stable tenants who plan a long stay. Pet owners value the dog park (though cleanliness varies). Leasing experience swings widely depending on who greets you. Fair warning: plan for 5-10% rent hikes at renewal, and document everything during move-in and move-out.

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Duval Villa Apartments

#130

66

Duval Villa Apartments

4.0(122)✓ Google-verified

Staff like Liz and Albaro draw consistent praise for responsiveness and kindness, and residents value the quiet setting and pet-friendly design with well-maintained grounds. However, office availability is spotty, towing practices anger drivers, and one long-term resident reported cockroaches and felt misled on rental law questions.

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The James on South First

#131

76

The James on South First

4.3(191)✓ Google-verified

Front office staff (Nik, Sarah, Ariana) earn consistent praise for warmth and attentiveness, and maintenance crews respond within 24 hours to fix problems. Residents and visitors value the spacious units, community gatherings like movie nights and food trucks, and pet accommodation. However, safety is a real concern: some report homeless access through damaged fencing, inadequate lighting, frequent gate breakdowns, plus pest problems and one report of a break-in attempt.

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Spicewood Springs

#132

71

Spicewood Springs

3.9(103)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for quick responses and genuine care, with staff members like Dylon, Marcela, and Lydia specifically named. The community delivers solid amenities, clean grounds, and a quiet neighborhood feel at competitive North Austin prices, though lease-exit procedures and dog park facilities could improve.

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The Loretta

#133

61

The Loretta

3.9(45)✓ Google-verifiedPublishes prices

Isaac, the maintenance technician, earns consistent five-star mentions for fast, considerate service and keeping grounds litter-free. However, deeper complaints surface around office dysfunction: delayed deposit refunds, security indifference to vehicle theft, and a serious allegation of disability discrimination in income verification that allegedly resulted in $8,000+ overcharges. The split between maintenance praise and office-level failures defines the experience here.

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Short Hills North Apartments

#134

76

Short Hills North Apartments

4.7(33)✓ Google-verifiedPublishes prices

Residents consistently praise Danielle Schoenig and the maintenance team for quick, attentive service. The small community feels safe and quiet, with clean, modern apartments at affordable rent. One recurring note: the laundry facility needs improvement, though management doesn't control that aspect.

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Travesia Apartments

#135

70

Travesia Apartments

4.1(307)✓ Google-verified

Maintenance responses here are fast and personalized, with staff like Chris, Marco, and Ray earning repeat praise for same-day fixes. However, the building itself shows neglect: walls and floors need cleaning, the pool collects debris and bugs, and office staff encounters range from unpleasant to predatory, with complaints about miscellaneous fees, lost records, and pest issues left unaddressed.

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Griffis at The Domain

#136

67

Griffis at The Domain

4.0(592)✓ Google-verifiedPublishes prices

Strong leasing and maintenance teams earn consistent praise for speed and personal attention, especially Kelsey, Derrick, and Rhone. However, management communication lapses, noise issues, and inconsistent follow-up on repairs (fitness equipment, internet) frustrate residents. Pet amenities are solid, but soundproofing and parking garage reliability need work.

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Windsor Republic Place Apartments

#137

70

Windsor Republic Place Apartments

4.2(199)✓ Google-verifiedPublishes prices

Residents love the speed of maintenance (often one hour) and the personal touches from named staff members like Ashley and Terah who go above and beyond. The grounds feel secure and calm, and amenities are clean and well-kept. However, the community struggles with leasing office responsiveness and a pattern of plumbing, appliance, and soundproofing issues that frustrate newcomers, some waiting weeks for fixes. The move-in experience is often messy: delayed keys, missing parking stickers, and unprepared fobs appear in multiple reviews. Long-term renewing tenants report being priced out when their leases come up (charged $1,600 while new residents pay $1,400 for the same unit), creating resentment. Despite the marketing hype around resident satisfaction awards, the reality for many feels like a disconnect between management promises and day-to-day execution.

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NoA on McNeil Townhomes + Flats

#138

66

NoA on McNeil Townhomes + Flats

3.7(130)✓ Google-verified

Most residents praise the leasing and maintenance staff for quick problem-solving and genuine care. The community is quiet with spacious townhomes and garages, renovated interiors, and grounds kept clean. Noise from upstairs neighbors is common, as are bugs (ants, roaches, spiders); AC bills run high, and emergency weekend support is inconsistent.

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Presidium Waterford Apartments

#139

77

Presidium Waterford Apartments

4.5(126)✓ Google-verifiedPublishes prices

Most residents praise the luxury finishes, resort-style amenities, and standout staff members like Blanca and Rachel who handle leasing and service requests with genuine care. Persistent complaints center on parking frustration (overcrowded, slow gate, narrow visibility), occasional maintenance delays despite claims of speed, and serious concerns from a small number of residents about security responsiveness and email communication gaps.

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Iron Rock Ranch

#140

64

Iron Rock Ranch

3.8(274)✓ Google-verified

Iron Rock Ranch draws strong praise for thick walls, fast maintenance staff (Erik singled out), and two real dog parks with poop bags. Leasing team Mariah, Laura, and Ashley earn repeat mentions for friendliness. The property feels like a neighborhood with families and mature trees. However, tenants report a pattern of billing mix-ups that take months to resolve, slow responses to application status checks, and aggressive move-out fees that exceed security deposits. Pest problems recur even after paying pest control fees. Package theft and car break-ins from common areas remain unaddressed despite on-site cameras. Security deposit disputes dominate negative reviews, with some tenants charged for pre-existing damage or maintenance errors. One resident waited nearly a month on an application with no proactive updates. The contrast is sharp: recent residents praise management changes and care, while earlier tenants faced indifference to serious maintenance and billing issues.

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AMLI Lakeline

#141

70

AMLI Lakeline

4.1(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for warmth and professionalism, and units themselves are stylish with solid amenities. Management's failure to enforce lease rules on noise and smoking creates frustration for tenants who document problems for months without resolution. Move-out fees draw complaints, and some residents report missing packages with limited recourse.

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Rhythm

#142

69

Rhythm

4.1(165)✓ Google-verifiedPublishes prices

Rhythm divides sharply between its leasing experience and resident life. Aija and Rick consistently win praise for their attentiveness during tours, proactively addressing questions and following up on applications. The property itself is visually impressive with solid amenities and competitive pricing. Once you move in, the picture deteriorates. Multiple residents report maintenance requests languish for months (including nonfunctional AC during heat), staff members lack urgency, and the community feels profit-focused rather than resident-focused. Thin walls and building upkeep issues compound the frustration. Aija's reputation carries the leasing phase entirely.

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Wildcreek Apartments

#143

64

Wildcreek Apartments

3.8(89)✓ Google-verified

Most residents praise the staff warmth and efficiency. Joselyn, Fabiola, and Jacqueline earn repeated mentions for making the application and move-in process smooth. Maintenance responds quickly to requests, and renters consistently report a quiet, clean, affordable property near downtown. However, serious concerns emerge around pest management and deposit handling. One long-term resident documented severe cockroach infestation with no resolution and received only $64 back on an $849 deposit. Another lost their deposit when a job loss occurred before lease start, despite no contractual clause covering this. Additionally, management has mandated switching from Google Fiber to Spectrum for internet service.

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The Pearl Apartments

#144

60

The Pearl Apartments

3.5(134)✓ Google-verified

Long-term residents consistently praise the maintenance team's speed and attentiveness, along with the warmth of leasing staff like Taylar. The courtyards stay clean, events build community, and the Brentwood location works well for access to Downtown and the Domain. Move-out encounters a sharp reversal: multiple residents report withheld deposits for trivial wear (dents, carpet they dispute), missing follow-up on complaints, and a disconnect between the friendly leasing process and hands-off property management. Noise, guest parking conflicts, and a flooded unit with potential mold added to frustration.

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Presidium Tech Ridge Apartments

#145

60

Presidium Tech Ridge Apartments

3.6(128)✓ Google-verified

New residents often praise the leasing staff (Alondra, Bailey, Danna named repeatedly) and the complex's striking modern design and amenities. However, longer-term tenants report serious gaps: bathroom vanity lights and dishwashers have taken months to repair, the pool water quality is frequently flagged as poor, and gym access cuts off at night. Management promises rapid follow-up that often does not materialize, and some tenants describe retaliation after filing complaints. Maintenance issues escalate in severity as lease terms extend; reviewers staying beyond three months cite appliances left unfixed for eight to ten months, EV chargers offline for extended periods, and common areas neglected even after staff promise same-day cleanup. Staff friendliness and initial lease terms have earned loyal reviews, but responsiveness to actual problems appears inconsistent and complaint resolution appears to stall once residency begins.

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Park at Estancia

#146

64

Park at Estancia

3.8(140)✓ Google-verified

Park at Estancia attracts strong praise for its appearance, welcoming leasing agents, and responsive service on some maintenance calls, but reviews reveal a wide gap between what management promises and what residents experience day to day. Long-standing complaints center on dirty floors, poor parking enforcement, missing packages, and management's reluctance to resolve complaints or investigate problems even when acknowledged by staff. The complex offers a dog park and residential setting appealing to pet owners, yet several tenants report unchecked off-leash dogs and inadequate grounds maintenance. Management's communication deteriorates when problems linger. Newer residents rate the move-in experience highly, while longer-term tenants report steady decline in upkeep and responsiveness.

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Bexley at Whitestone

#147

64

Bexley at Whitestone

3.8(209)✓ Google-verified

The leasing team here earns consistent praise for being friendly, responsive, and informative during the signing process, with staff members like Toby, Adriana, and Alma frequently mentioned by name. The community itself appeals to remote workers who value quiet living, and amenities like the resort-style pool and dog park draw positive responses. However, recent residents report serious operational gaps. Multiple tenants encountered cockroach infestations, dirty or broken units at move-in, and slow-to-nonexistent maintenance fixes, with management deflecting responsibility rather than solving problems. Valet trash service has missed pickups and generated disputed charges. One prospective tenant waited an hour for two consecutive scheduled tours that did not happen. The gap between the leasing experience and actual occupancy is striking and concerning.

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The Lakes at Renaissance Park

#148

60

The Lakes at Renaissance Park

3.5(202)✓ Google-verifiedPublishes prices

Staff turnover has been relentless, but the current management team (particularly Preston and Jeannette) is earning recognition for professionalism and responsiveness. Residents value the location near Katherine Fleischer Park, MetroRail access, and competitive pricing for the area. Persistent structural problems undercut the experience: roach infestations, malfunctioning air conditioning units, broken mailboxes, dark parking lots, and cosmetic neglect. Maintenance often requires multiple requests. Several tenants report deposit delays and difficulty reaching management to resolve issues. Residents recommend walking through units before signing to assess condition.

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MAA Canyon Pointe

#149

68

MAA Canyon Pointe

4.0(235)✓ Google-verifiedPublishes prices

Half the residents report a pleasant place to live at a fair price, with praise for a few maintenance standouts and a quiet community. The other half faced serious problems: weeks-long waits for repairs, mold and mildew left unaddressed, a strict guest parking rule rarely disclosed upfront, and an office that either doesn't answer or dismisses complaints. A senior living here had to stay awake until 5am after a broken garage garage door commitment wasn't honored. One car was stripped for parts in the gated lot. Many reviewers' water heaters, washers, dryers, and air handlers either failed or weren't repaired to standard. Staff inconsistency is stark: Chris García appears multiple times praised for quick dryer and filter work, while other interactions left residents calling the office rude or hostile.

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Allegre Point Apartments

#150

75

Allegre Point Apartments

4.1(108)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing and management team, particularly LaTanya, Arlene, and Hermes, for attentive service that extends from application through move-in and beyond. The property itself earns marks for cleanliness, quiet atmosphere, and responsive maintenance; many residents report staying multiple years and feeling genuinely welcomed. One documented complaint about a credit reporting error that went unresolved for over a week stands as a rare gap in an otherwise uniformly positive record. The community fosters a social environment through events, a shared pantry, and casual friendliness among residents, while maintaining the peace that attracts those seeking calm surroundings. Maintenance requests are handled promptly, and staff take time to explain issues thoroughly so residents understand solutions. The gated layout appeals to safety-conscious renters.

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Springs at Lakeline

#151

74

Springs at Lakeline

4.0(322)✓ Google-verified

Staff excellence and fast maintenance define the experience here. Residents consistently describe front desk and maintenance crews as friendly, patient, and quick to resolve issues like broken dishwashers or AC problems. Amenities including the gym, pool, and clubhouse stay clean and well-maintained. Move-out billing practices create friction. Multiple residents report aggressive or unexplained charges during checkout, requiring extensive documentation and dispute resolution. Limited parking is a recurring inconvenience. Residents who stayed short-term or focused on amenities rated the complex highly; longer-term residents weighed superior service against billing concerns.

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Preserve at Rolling Oaks

#152

74

Preserve at Rolling Oaks

4.1(508)✓ Google-verified

Residents consistently praise the leasing team, particularly Chelsea, for thorough tours and financial guidance. Maintenance staff Stephanie and Edel respond quickly and solve problems professionally. Management earned strong trust by handling an emergency rattlesnake removal with care and addressing noise complaints after initial delays. A small number of residents reported serious concerns: loud AC units, inadequate trash handling, and initially unresponsive noise complaint resolution. The business appears to have made corrections on noise issues based on updated reviews, though HVAC and grounds maintenance remain watch points.

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Waters at Willow Run

#153

68

Waters at Willow Run

4.0(240)✓ Google-verified

Residents and applicants praise staff like Gael for patient, professional leasing support and commend the community as clean, quiet, and well-maintained. Maintenance work orders close fast. The major friction point is the gap between website availability and reality: long waitlists (200-300+ people) frustrate applicants who drive in expecting appointments, and the automated chatbot and front desk sometimes fail to coordinate or update information. Many residents feel safe and settled; Alma's maintenance work is repeatedly highlighted as efficient and reliable. But prospective tenants report a disconnect between the online interface and staff knowledge, leaving some feeling the application process is a waste of time when units aren't actually open.

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Ten Oaks

#154

69

Ten Oaks

4.1(263)✓ Google-verified

Ten Oaks delivers strong first impressions and solid grounds maintenance, with leasing staff and property management earning repeated praise for responsiveness and care. The experience sours for some residents post-move-in: maintenance delays stretch weeks or months, pest problems persist despite baits, and inconsistent enforcement of parking rules has led to surprise tows. Deposit disputes and amenity outages add to the friction, and high manager turnover leaves residents uncertain who to trust with serious problems.

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Onyx 183

#155

63

Onyx 183

3.7(306)✓ Google-verified

Five-star reviews consistently praise individual staff members (Sofia, Aldo, Elia, Veronica) for professionalism and the property's clean, modern appeal with solid pet amenities. The dog park and fitness center draw repeat residents. However, urgent 1-star reviews from the past two days reveal systemic collapse since mid-2026 management changeover: AC failures during 100-degree heat met with zero maintenance response, water shutoffs without warning, and residents told to buy their own cooling. Emergency requests go unanswered; management offers only portable units from Walmart. The gap between older praise (2-3 months old) and recent distress signals a sharp, recent deterioration. Until management stabilizes response times and maintenance reliability, residents face genuine safety risks in extreme Texas heat. Older reviews from tenants with 1-2 year tenure offer an honest picture of what once worked; current reviews show a community in crisis under new leadership.

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AMLI on 2nd

#156

73

AMLI on 2nd

4.2(106)✓ Google-verifiedPublishes prices

Most residents and locators rave about the staff-particularly Heather and Cameron on leasing, plus maintenance like Alex Garcia-and the polished modern finishes, especially soundproofing and the dog park. The Downtown location near restaurants and Trader Joe's attracts professionals and pet owners. Hidden fees and service gaps dampen that shine: some tenants report surprise "chilled water" summer charges, Wi-Fi dead zones in elevators and upper floors, and vanishing complimentary perks like guest parking validation. One visitor complained about a $50 parking dispute; another felt the location catered more to tourism than residents.

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Ariza Easton Park Apartments

#157

75

Ariza Easton Park Apartments

4.4(181)✓ Google-verifiedPublishes prices

Staff like Tamesha, Jamal, and Stella earn consistent praise for helping residents through leasing and problem-solving, and the property itself appeals with spacious floor plans, modern finishes, and proximity to trails and highways. However, a pattern emerges of management indifference to maintenance failures, broken gates left unfixed for months, known lock failures unaddressed, and poor communication when residents need help after hours. Some residents credit individual staff for holding the community together despite systemic delays. The complex offers the resort amenities its marketing promises: pool, gym, EV charging, and gated security. Yet several reviewers report that gates fail routinely, exterior doors remain unlocked, and maintenance backlogs force residents to contact corporate to get basic issues fixed. One long-term tenant documented cat waste and mold in their unit, a lockout at 1 a.m. with no manager response, and an overall sense that management only acts when escalated or visibility increases.

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Polaris on the Park

#158

61

Polaris on the Park

3.7(129)✓ Google-verifiedPublishes prices

Polaris on the Park draws strong praise for responsive maintenance, clean common areas, and genuinely friendly staff. However, residents report serious recurring problems: roofs that leak and flood during storms with slow repairs, persistent roach issues, a broken security gate left unrepaired for months, and aggressive car towing even when management allegedly approved registrations. One long-term resident felt management ignored harassment complaints and safety concerns.

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Oxford at Tech Ridge

#159

62

Oxford at Tech Ridge

3.7(302)✓ Google-verified

Long-term residents and recent movers both report clean units and fast maintenance work, though some ground-floor dwellers battled roaches. The office staff, particularly leasing agent Perla, draws consistent praise for patience and professionalism. However, newer complaints target management responsiveness: some residents say work orders languish unfinished, gym cleaning standards fall short of advertised policies, and the Community Manager has ignored contact attempts for months. Move-out billing disputes and a 24-hour open gate (compromising security) add friction to otherwise stable stays. The complex remains affordable for North Austin and offers solid amenities, but management inconsistency and pest issues warrant inspection before lease signing. Renewal loyalty is strong among satisfied residents, yet the sharp split in ratings reflects genuine operational gaps rather than subjective preference.

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Canyon Springs at Bull Creek

#160

59

Canyon Springs at Bull Creek

3.6(61)✓ Google-verified

Residents praise the scenic Bull Creek location, quiet grounds, and friendly leasing staff, with several noting fast approval processes and helpful tours. However, recent reviews reveal significant frustration: maintenance backlogs stretch weeks, aging appliances fail repeatedly, and management has been accused of poor communication and dismissive behavior toward serious issues like water damage and mold. Staff consistency appears pivotal to satisfaction.

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Altair Tech Ridge

#161

63

Altair Tech Ridge

3.9(111)✓ Google-verifiedPublishes prices

Staff and management stand out for genuine care and problem-solving, especially during tours and early residency. Amenities draw residents in-gym, pool, dog facilities, beer garden-and many find the complex safe and peaceful. The stumble comes after the lease is signed: maintenance delays mount (broken grills, pool chlorinated weekends, unresponsive EV charger support), move-in units arrive uncleaned, visitor parking runs short, and gate issues persist. Screening decisions lack transparency. Those who stay long-term tend to forgive the friction; those who encounter problems early often regret the price.

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Saratoga Ridge Apartments

#162

61

Saratoga Ridge Apartments

3.7(211)✓ Google-verified

Staff members like Robert, Edith, and Denia earn repeated praise for attentiveness and professionalism, and the property does maintain security patrols and cameras. However, the complex has become increasingly troubled since TI Communities took over management. Residents report AC failures lasting weeks, maintenance requests ignored for months, roach infestations, a pool closed or green for over a year, and gates left unsecured allowing theft and trespassing. Valet trash pickup is unreliable, and the complex issues move-out fines for issues management itself failed to address. The gap between front-office staff and operational delivery is stark. Leasing agents connect with applicants, but once residents move in, they encounter broken appliances, failed repairs, pest problems, and a management company that prioritizes fines over fixes. Security measures exist on paper but fail in practice. Long-time residents who resigned during earlier management now regret it deeply.

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Tramor at the Hills

#163

77

Tramor at the Hills

4.6(86)✓ Google-verified

Tramor at the Hills holds a 4.6 rating across 86 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

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Windsor Ridge Apartments

#164

68

Windsor Ridge Apartments

4.0(200)✓ Google-verifiedPublishes prices

Windsor Ridge draws strong praise for front-desk friendliness, especially Hannah and Victoria, and maintenance speed (often within 2 hours), but persistent complaints about management responsiveness to serious issues cloud the experience. Long-standing residents report months-long fights over water damage, security breaches (32+ cars broken into), unauthorized gate access, and disputed utility bills, while lease cancellation terms have raised legal concerns. High satisfaction among newer residents and those with routine needs contrasts sharply with frustration from long-term renters facing chronic problems.

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Bridge at Davenport Place Apartments

#165

74

Bridge at Davenport Place Apartments

4.4(226)✓ Google-verified

Staff members like Brayan, Patricia, and Martin earn consistent praise for responsiveness and patience with residents. Leasing transactions and move-ins feel smooth, with the pool and grounds viewed as well-kept. However, a significant group of residents report ongoing pest infestations, slow maintenance turnaround (sometimes weeks), and escalating tension with management over noise complaints and billing errors. One resident described feeling stonewalled after repeated documented complaints to current leasing staff and ultimately escalated concerns to parent management company AMP and HACA. The split between five-star and one-star reviews reflects two different experiences: those who navigate transactions and maintenance smoothly, and those who encounter unresolved habitability issues or feel their concerns are dismissed. Pest control appears episodic rather than systematic, and residents question whether complaints about noise or damage reach meaningful resolution or trigger retaliation.

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Hardrock Canyon Apartments

#166

63

Hardrock Canyon Apartments

3.7(158)✓ Google-verified

The split between five-star and one-star reviews reflects two very different experiences. On the positive side, guests consistently praise the leasing staff (Peyton, Aubrey, Ashley, Izzy) for being genuinely helpful during tours and move-in, and they appreciate the landscaping, business center, pools, and pet park. The location near the Domain and north Austin shopping is a real draw. The downside is serious. Multiple residents report months-long delays to fix dangerous problems: a dryer vent painted shut during building maintenance, creating a fire hazard that went unaddressed for four months; mold in AC systems and kitchen cabinets that a resident's own testing showed to be toxic; and broken stairs that caused injury. Maintenance either didn't show up or looked without actually troubleshooting. One resident was pressured to sign an NDA to break her lease after the mold made her apartment uninhabitable. Requests via the portal often went unanswered.

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Bexley at Anderson Mill

#167

67

Bexley at Anderson Mill

3.9(220)✓ Google-verified

Pet owners and families appreciate the quiet grounds, well-maintained gym, and quick repairs from the maintenance team, particularly Marvin. Leasing staff like Brandi and Somaya earn consistent praise for warmth and professionalism. However, long-term residents report serious unresolved issues: standing water and mold in yards and garages after rain, aging AC units, thin walls, and deteriorating finishes. Management levies surprise fees ($50 charges for trash violations, disputed damage claims) and responds slowly to pest infestations, flooding, and structural failures. For residents prioritizing maintenance responsiveness and leasing experience over unit condition, this complex works; for those sensitive to mold, noise, or demanding accountability from management, consider elsewhere.

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Bridge at Mesa Verde

#168

73

Bridge at Mesa Verde

4.3(228)✓ Google-verified

Staff like Bailey earn consistent praise for solving maintenance issues same-day and treating residents as individuals. Pet owners appreciate the dog parks, dog wash station, and walking trails. Recent management upgrades have improved resident events and the property aesthetic. However, multiple residents report catalytic converter theft, vehicle break-ins, and package theft within the community. Several mention absent or ineffective security cameras. One lease renewal became fraught when emails from management went unanswered. Front desk professionalism has been questioned, and parking remains 90% paid despite security concerns.

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Waters at Barton Creek Apartments

#169

60

Waters at Barton Creek Apartments

3.6(118)✓ Google-verified

Waters at Barton Creek has undergone a dramatic turnaround. Recent residents consistently praise Mary Anne and Miguel's maintenance team for their responsiveness and genuine care, noting the complex feels like home rather than a corporate apartment building. The property offers strong amenities (two pools, gym, dog park, kayaks, bikes), renovated units, and proximity to Zilker Park. Older reviews from 2019-2021 reveal a chaotic period: the complex cycled through at least 15 management companies, with persistent maintenance failures, pest problems, and rent-payment confusion. One long-term former tenant reported locked-in episodes, suspected mold, and water pressure issues. The current management team has clearly rebuilt trust and conditions, though the property's age remains evident.

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Bridge at SoCo Crossing

#170

59

Bridge at SoCo Crossing

3.5(181)✓ Google-verified

Before December 2024, tenants praised responsive maintenance (Jasiel and Luis noted by name) and quick repairs. Since the new management company AMP took over, that reputation collapsed. The main pool closed April and did not fully reopen until August; smaller pool had algae problems most of the summer. Front office staff ignore emails and calls; emergency maintenance lines go unanswered past business hours. Window replacement began unexpectedly with minimal notice, displacing parking for months with no completion timeline. Grounds are brown and weedy; trash sits uncollected until mowing day. Staff like Ingrid, Maribel, and Christmas still generate praise during tours and routine office visits. But systemic issues now dominate: tenants report water shut-offs without notice, pest control delayed by months, maintenance refusing entry when dogs are present, and the dog park gates broken for extended periods. Long-term residents and newcomers alike describe the change as a downgrade from the prior operator and cite lease breaks to escape.

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Northland at the Arboretum

#171

60

Northland at the Arboretum

3.6(141)✓ Google-verifiedPublishes prices

Good leasing staff like Terri and Brad make the tour and signup process smooth, and some tenants report maintenance responding within days. However, mold growth tied to water quality, slow repairs, and management unresponsiveness dominate complaints. Security deposit disputes and move-out cleaning fees are common grievances. The community offers spacious one- to three-bedroom units with high ceilings, pet areas, and a pool. Dog waste and unleashed dogs on grounds are recurring concerns. Residents note a divide between professional maintenance teams and inconsistent management, with significant turnover making it hard to know what standard to expect.

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The Arbors of Wells Branch

#172

62

The Arbors of Wells Branch

3.7(230)✓ Google-verifiedPublishes prices

Residents who land the right leasing agent praise the landscape, quick emergency fixes, and genuine welcome. But problems pile up fast: roaches and wasps return after spraying, water shuts off without notice, dishwashers take months to repair, and the office staff can turn cold when you push back. The forced Bilt payment system and rent hikes add frustration. Long-term residents split sharply between "I love it here" and "I'm moving out in droves." Staff named Julissa, David, Delia, and Anthony earn consistent praise for going above and beyond during tours and emergencies. The grounds feel peaceful. Yet maintenance backlogs, pest control failures, and management's dismissive tone toward tenant complaints create a gap between the welcome you get and the experience afterward.

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Austin Parke Apartments

#173

67

Austin Parke Apartments

3.7(88)✓ Google-verified

Long-term residents credit the property's staff, especially property manager Karla and leasing specialists Jonathan and Marilyn, with making their stays feel like home. The maintenance team handles repairs quickly, the complex maintains cleanliness and security with its gate, and amenities like three pools and fitness center foster community connections.

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Presidium 183 Apartments

#174

70

Presidium 183 Apartments

4.3(52)✓ Google-verified

Most residents praise the brand-new finishes, resort-style amenities, and especially the staff's responsiveness and care. Miranda and Janelle, named by multiple reviewers, earn consistent credit for going above and beyond. Noise and security issues have surfaced, though management reportedly addressed the noise complaint quickly. Common problems include frequent elevator outages taking days to repair and slow, unreliable internet despite premium pricing. Residents on upper floors find broken elevators particularly frustrating. A few note trash in common areas and homeless individuals around the property. The leasing office closes before 6 pm, leaving no evening contact option.

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Treehouse Apartments

#175

61

Treehouse Apartments

3.6(285)✓ Google-verified

Front-office staff like Rosaly and Katherine earn consistent praise for tour assistance and responsiveness, and maintenance technicians Margarito and Jose stand out for professionalism and quick fixes. Behind that facade, residents report ignored maintenance requests, roach infestations, water leaks, thin walls, and trash service failures. Management's accountability falters when regional leadership is absent, raising serious concerns about daily operations and follow-through. Pet owners appreciate the dog park, but unit quality and maintenance consistency are genuine pain points that outweigh the friendliness of leasing staff.

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Barton Creek Landing

#176

61

Barton Creek Landing

3.6(147)✓ Google-verifiedPublishes prices

Residents consistently praise Jeff and the on-site team for rapid, professional maintenance and genuine friendliness. The property itself is well-kept with strong greenbelt access and solid amenities. However, corporate management practices dominate complaints: repeated water shutoffs often announced same-day, arbitrary move-out carpet charges not clearly itemized, security deposit disputes escalated to collections, and parking spaces too cramped. Pest problems (rats, scorpions) have been reported but not resolved quickly. Long-term residents and maintenance-heavy users rate the experience higher than those who faced corporate disputes or water issues. For tenants seeking hands-on property care in a quiet, nature-adjacent setting, Jeff's responsiveness is a genuine draw. Prospective residents should budget for unexpected charges and expect infrastructure interruptions; the value proposition depends heavily on avoiding corporate complications.

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The Albright

#177

73

The Albright

4.3(99)✓ Google-verified

Staff at The Albright build genuine relationships with residents and go out of their way to help. Kelsey, Madelyn, Racheal, and others are named repeatedly for patience, professionalism, and personal attention. The property is clean and modern, with well-designed amenities and quick maintenance response. Pet owners feel particularly valued here. Yet some residents report serious quality issues: cabinets and flooring that fail quickly, inadequate mail security, thin walls, a cramped garage, and inconsistent building services. One long-term tenant noted the complex cuts corners in construction and ignores complaints. Noise, package theft, and security concerns have frustrated others. The gap between the polished touring experience and daily living reality appears real.

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Lakeline Parmer Lane Apartments

#178

62

Lakeline Parmer Lane Apartments

3.6(271)✓ Google-verifiedPublishes prices

Strong staff engagement drives positive tours and move-ins, with Maria and Tabitha named repeatedly for attentiveness and bilingual support. Maintenance and cleanliness earn consistent praise. However, pest infestations, unresponsive office lines, and operational issues undercut confidence in management follow-through. Current residents report satisfaction with amenities and safety, but a subset encounters roaches and poor communication when reaching out after hours or seeking support. The wide review spread (55% five-star, 32% one/two-star) suggests inconsistent execution across units and time.

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Woodchase Apartments

#179

72

Woodchase Apartments

4.1(155)✓ Google-verified

Most long-term residents praise the property for its quiet setting, quick maintenance response, and staff who genuinely seem to care about tenant wellbeing. The complex hosts regular community events and maintains grounds well. However, newer complaints about deposit disputes and how management handles contractor mishaps suggest a gap between frontline staff performance and leadership accountability. Staff members like Iris, Desiray, Alyssa, Rudy, and Nick are repeatedly named for their helpfulness, though the same Alyssa faces criticism for miscommunicating policy and refusing to refund a deposit after admitting fault. Long-term residents report feeling safe and having the support they need; prospective tenants should know disputes may not be resolved in their favor.

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Marquis at Treetops

#180

73

Marquis at Treetops

4.4(177)✓ Google-verified

Staff excellence masks systemic problems. Nick and Adrean lead a maintenance team that residents consistently praise for speed, warmth, and genuine care. The hilltop location, wildlife, quiet grounds, and views draw people in. But corporate (CWS Apartments) ignores safety complaints: dangerous traffic flow at the entrance gate, extreme lighting that violates Austin code, and a dumpster left near units for weeks. Move-out fees for minor items and poor-quality finishes compound frustration. Residents report months of unanswered calls to corporate and a powerless on-site team. The 1-star reviews detail civil negligence concerns and plead for others to avoid the property. This is a place with exceptional staff doing their best against management indifference.

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Hunters Chase

#181

62

Hunters Chase

3.4(215)✓ Google-verified

Half the reviews are five-star; the other half skew sharply negative, mostly over cleanliness and pests. Those who stay speak warmly of Peter and Raven at the front desk, quick maintenance turnarounds, walkable access to food and parks, and painless rentals. But recurring reports of roaches, stale odors, and move-in grime present a real friction point that management appears to acknowledge but struggles to fix. On the upside, in-unit washer/dryers ease daily life, rent stays manageable for single parents and budget-conscious renters, and the grounds stay tidy once you're settled. The staff is genuinely invested: maintenance can solve issues in under two hours, and office staff handle rental crises with grace. The neighborhood is leafy and quiet.

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Toscana

#182

65

Toscana

3.9(324)✓ Google-verified

Strong community vibe and reliable staff draw residents in, but maintenance responsiveness and unit upkeep are deeply inconsistent. Praise flows for named technicians like Dawson and David, plus social events and amenities. However, multiple residents report emergency calls unanswered for weeks, rotted materials left unrepaired, filthy breezeways, and management unresponsive to disputes. The gap between move-in photos and actual condition has turned away prospects. When issues do get addressed, turnaround is quick; when they don't, frustration compounds over months. Lease renewals trigger sticker shock, and management's credibility suffers when complaints about unsupervised children and negligent neighbors get dismissed. The property struggles with identity: it wants to feel like a thriving community hub, but basic maintenance and responsive customer service are not keeping pace with that promise.

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Cedar Heights Apartments

#183

70

Cedar Heights Apartments

4.5(68)✓ Google-verifiedPublishes prices

Cedar Heights delivers polished new units with strong amenities like pickleball courts, a dog park, and in-unit laundry that most residents appreciate. Jessiee, Mary, and other staff members are repeatedly praised for care and helpfulness. However, recent months have seen mounting frustration: management fails to respond to portal messages and emails for weeks, elevators have been down for extended periods, and walls are so thin neighbors' noise bleeds through after midnight. Some prospective tenants also report rude or dismissive treatment during leasing appointments. What keeps ratings solid is the physical property itself. Brand-new construction, clean common areas, reliable parking, and strategic Southeast Austin location near main roads all work in its favor. But living comfort hinges on management responsiveness (currently a weak point) and neighbor behavior, neither fully in the property's control. Staff quality varies noticeably between the leasing desk and upper management.

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MAA Wells Branch

#184

65

MAA Wells Branch

3.8(283)✓ Google-verifiedPublishes prices

Residents consistently praise Adam M, Adam G, Gary, and property manager Melissa for responsive, thorough maintenance and genuine care, with work orders often resolved within days. However, significant complaints surface around inconsistent repairs, a serious flooding incident where management shifted blame, delayed safety fixes over months, and unexplained billing charges appearing years after application rejection.

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Willow Brook

#185

59

Willow Brook

3.4(189)Publishes prices

Maintenance and office staff earn consistent five-star praise for speed and professionalism, with the grounds kept clean and amenities like a year-round pool well-maintained. However, multiple residents report persistent cockroach problems, dated finishes, and serious safety concerns including car break-ins, theft attempts, and a high homeless presence nearby. The building struggles with infrastructure issues (water pipe failures, needed foundation repairs) and residents object to forced internet charges and penalty fees for late payments. Most who stay long-term value the location and service enough to overlook the property's age, but newer tenants often leave disappointed by the gap between rental price and condition. The pet policy itself draws no specific complaints in reviews.

Pet-Friendly Apartments

Highline Apartments

#186

62

Highline Apartments

3.6(142)✓ Google-verified

Most residents praise the staff responsiveness, quick maintenance, and welcoming community feel. Several mention enjoying walks with dogs and appreciating the pool, gated parking, and quiet neighborhood. However, recent reviews flag serious complaints: trash and roaches spotted during tours, thin walls between units, and a management blunder where all fob access was disabled before residents could transition to a new system, locking people out of the gym and clubhouse over a long weekend.

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Prose Decker Lake

#187

71

Prose Decker Lake

5.0(36)✓ Google-verifiedPublishes prices

Most residents rave about the staff, particularly Vanessa, Andrea, and Cheyenne, who make leasing seamless and create a welcoming first impression. But those who stayed longer report serious friction: thin walls amplify neighbor noise and barking dogs around the clock, ongoing construction in some buildings disrupts work-from-home routines, and management does not follow through on complaints about theft or odors. The complex is modern and clean at move-in, yet trash accumulation and security gaps emerge as living issues. The property suits people who value a polished first experience and don't work from home. Pet owners should know the $20 monthly pet rent exists alongside a $200 deposit and fee, and should expect neighbor dogs to be audible. Building 7 drew specific complaints about construction. Staff named include Vanessa, Andrea, Cheyenne, and Community Manager Audrey.

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Berkshire Riverview Apartments

#188

60

Berkshire Riverview Apartments

3.7(233)✓ Google-verifiedPublishes prices

Strong leasing and maintenance teams have earned repeat praise, with Thalia Flores and Jennifer Cortez noted for patience and professionalism, and maintenance staff like Cruz and Santos quick to respond to emergencies. The property itself is clean and well-kept, and long-term residents describe a genuine sense of community. However, security lapses dominate complaint volume: bike theft, storage unit break-ins, and car window damage go unresolved, with management citing downtown location as "normal." More alarming are aggressive post-move-out charges (often over $1,400 for minor wear) collected years later, combined with recent paid guest parking implementation that residents see as a cash grab. Corporate management feels disconnected from the staff's care.

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Astra Avery Ranch

#189

65

Astra Avery Ranch

3.9(143)✓ Google-verified

Five-star reviews highlight attentive staff, competitive pricing, and solid amenities, while recent one-star accounts describe structural problems. Thin floors allow neighbor noise to carry through clearly; plumbing issues persist despite requests. Some residents report management responds promptly and empathetically; others describe slow communication and dismissive handling of serious issues like week-long kitchen sink outages and low-frequency noise complaints.

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River Stone Ranch

#190

71

River Stone Ranch

3.8(310)✓ Google-verified

Residents consistently praise the staff's responsiveness and community events that bring neighbors together, particularly Joey's pool parties and brunches. Units are clean and well-maintained; leasing specialist Mersadies stands out for patient, personalized service. The location offers quick access to trails, shopping, and work sites, and most find it quiet despite many pet owners. One ongoing frustration is pet waste buildup in designated areas, and a handful mention past management issues, though current operations appear steady.

Luxury ApartmentsPet-Friendly Apartments

Bristol Heights

#191

59

Bristol Heights

3.3(315)✓ Google-verifiedPublishes prices

Most recent five-star reviews praise a genuinely engaged staff: front desk, maintenance technicians Gabriel and Justin, and community manager Lisa earn consistent mention for going above and beyond. Long-term residents highlight quick maintenance response and a peaceful environment with good amenities, trees, and nearby shopping. However, a significant minority report serious gaps. Move-in experiences vary wildly, from clean units to apartments with flies, broken appliances, and deferred maintenance. Complaints escalate to pest infestation, lax security (gates often open, car break-ins reported), and frustration with management's move-out deposit practices. The gap between best and worst experiences suggests inconsistency in execution.

Pet-Friendly Apartments

Windsor Burnet Apartments

#192

66

Windsor Burnet Apartments

3.9(184)✓ Google-verifiedPublishes prices

Windsor Burnet divides reviewers sharply. Those praising individual staff members-Carlos, Randie, Robert, Victoria, Hannah-cite spacious units, quick maintenance, and EV charging. But persistent complaints center on recurring night-time fire alarms, car break-ins (in and out of the garage), roach infestations, thin walls, and management's reluctance to share security footage or compensate affected residents. Some report standards declining over time, with broken amenities (door sensors, garage doors, locks) remaining unfixed for months. For tenants prioritizing staff service and unit quality, the property appeals; those needing reliable security, pest control, and peace of mind should look elsewhere. Office communication has shifted to AI bots and in-person-only contact, frustrating residents trying to reach staff by phone. Review patterns suggest a property caught between high-end marketing (luxury finishes, awards) and operational struggles (maintenance backlog, safety culture gaps). Newer tenants often rate higher; longer-term residents are significantly more critical.

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Bridge at Saffron

#193

60

Bridge at Saffron

4.1(18)✓ Google-verified

Move-in and touring runs smooth when staffers like Caleb or Emerie handle your visit, and the brand-new units with modern finishes and resort pool draw consistent praise. But deposit returns lag or vanish, front-desk courtesy varies sharply, and promised referral credits can be denied on technicalities. Pet owners note the community does cater well to their needs.

Pet-Friendly ApartmentsLuxury Apartments

Preserve at Wells Branch Apartments

#194

65

Preserve at Wells Branch Apartments

3.9(209)✓ Google-verifiedPublishes prices

Most residents report friendly staff and speedy maintenance, with clean grounds and a peaceful setting close to shops and I-35. A significant minority describe management dismissiveness over serious problems, recurring water outages, structural safety questions, and wildlife intrusions that went unresolved despite requests. Named staff members Jaqueline, Lizzie, Timothy, Jacky, Yeny, and Matt drew specific praise for helpfulness and customer service. However, some tenants report their concerns ignored or met with "attitude," and a few mention maintenance arriving late or incompletely addressing issues like HVAC leaks and balcony safety.

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95Twenty

#195

60

95Twenty

3.5(178)✓ Google-verified

Residents report a sharp divide at 95Twenty. The maintenance team, named staff like Randy and Joey, handles repairs fast and courteously. Several long-term residents praise the quiet setting and proximity to tech jobs. However, management communication is consistently cited as dismissive, with broken verbal commitments, high move-out charges, and ignored referral credits. Common complaints include overpriced rent, roaches and ants, neglected amenities (pool turning green, gym equipment broken for months), and enforcement gaps (dog waste not managed despite pet fees). Newer or shorter-stay residents with less management contact tend to rate higher. Better maintenance and leasing staff alone do not offset management's reputation for frustration, unresponsiveness, and what some call "scamming" of inexperienced renters. The pet-friendly bark park and modern kitchens are present, but reviewers question whether the overall condition and service justify the mid-to-premium pricing.

Pet-Friendly ApartmentsLuxury Apartments

Lucent Apartments

#196

71

Lucent Apartments

4.4(321)✓ Google-verified

Five-star ratings dominate, praising Alejandro, Tammy, and Ivan by name for transparency, professionalism, and quick repairs. One-star reviewers report serious cracks: roaches ignored despite multiple spray requests, stolen packages on move-in day, and a pool down for nearly a year. The gap between best and worst experiences is stark and revolves around operational consistency. Lucent shines in personal interactions and unit quality but stumbles on pest management and follow-through. Residents returning after two years found improvements they loved, yet others abandoned apartments due to infestations they couldn't resolve. The leasing team and maintenance stars exist, but pest control and accountability appear inconsistent.

Luxury ApartmentsPet-Friendly Apartments

Modera EaDo

#197

69

Modera EaDo

4.2(142)✓ Google-verifiedPublishes prices

Staff like Eli, Tariq, and Mona earn consistent praise for genuine help during tours, move-ins, and day-to-day requests. The property itself is modern and clean: strong wifi/package systems, key fob security, covered parking with EV charging, and amenities from dog parks to conference rooms draw satisfied residents. However, serious structural issues undercut the luxury claim. A recent bike room theft went unaddressed for hours; basement parking floods regularly and sits mostly empty despite $50 reserved-spot upsells; fire alarms sound multiple times monthly; hallways smell of neighbor neglect; walls are thin enough to hear neighbors clearly. Move-out charges run $160+ for cleaning alone. Management is hard to reach and rarely in the office. This works well for people who want new, clean common spaces and don't rely on bike storage, guest parking, or management availability. Those spending more for "luxury" or needing responsive maintenance should pause.

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The Maris

#198

64

The Maris

4.2(73)✓ Google-verified

The Maris impresses on design and initial move-in, with leasing staff Jeffrey, Elyse, Helen, and maintenance team Eric and Erwy earning consistent praise for their professionalism. However, the community faces serious security gaps: a broken garage gate that sat unfixed for months, multiple vehicle thefts and break-ins, and a maintenance worker who entered the wrong unit unannounced. Residents feel unsafe despite promised on-site security they rarely see. Complaints extend to operations: unauthorized tows despite proper registration, the Fetch package system causing delays and theft, hallway cameras absent despite resident requests, and bills that don't match the value delivered. Parking fees ($350 tow charges, extra monthly dues) and extra costs for basics like key cards (additional $30 each) leave residents frustrated. The property is beautiful, but management responsiveness to core safety and security issues has not matched the price or brand promise.

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Copperline at Village Oaks Apartments

#199

59

Copperline at Village Oaks Apartments

3.2(606)✓ Google-verified

Word-of-mouth leans heavily on staff: CJ, Yanet, and Devan consistently earn five-star praise for patient leasing tours and attentive follow-up. Residents also report fast maintenance response and a well-kept community feel. However, two detailed recent reviews flag roach and rat infestations that persisted for weeks despite repeated office requests, with one appliance still broken after two months and no resolution. The split reflects this tension: five-star reviews celebrate the experience of moving in and the grounds; one-star complaints focus on crisis management once residents are locked into a lease. The low response time for pest control and maintenance gaps suggest the office excels at first impressions but struggles under pressure.

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Bridge at Goodnight Ranch Apartments

#200

70

Bridge at Goodnight Ranch Apartments

4.1(86)✓ Google-verifiedPublishes prices

Strong maintenance and staff standouts define most stays, though leasing office friction creates friction for some. Ronald, the maintenance team, and leasing staff Brian, Xavier, and Lisa earn repeated praise for going above and beyond. Residents prize the townhome feel, private yards, pet amenities, and quiet setting. A small group report administrative confusion, unresponsive follow-up, and deposit disputes that gave them pause before signing.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments

Last updated 2026-09-08