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The Landing at Double Creek

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 215 Google reviews · How we rank ›

4.0(215) 72 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Landing at Double Creek
Location
Double Creek Village, Austin
Service
Pet-Friendly Apartments
Reviews
215
Ranking
#90 in Pet-Friendly Apartments
Best for
Pet owners seeking a stable community where lease changes and maintenance requests are handled promptly.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff actively help residents upgrade and handle lease changes with genuine care. Michelle, Kiersten, and Lorena have built trust with long-term renters, and maintenance technician Logan delivers quick fixes. New management under Kiersten has lifted standards across grounds and security gates. However, packages left in common mail areas often go unnoticed or stolen, trash bins are charged back at $25 with no notice of pickup, and some maintenance visits lack follow-up communication about what was done.

Praised for
  • fast, responsive maintenance
  • friendly, accommodating leasing staff
  • clean, well-maintained grounds
  • quick lease extensions handled smoothly
  • safe community with strong security
Watch-outs
  • poor package notification and handling
  • unclear trash bin fees and arbitrary enforcement
  • package theft and security gaps
  • maintenance communication gaps
  • low water pressure
responsive-managementfriendly-staffwell-maintainedsafe-securepackage-theftslow-maintenance
Best for: Pet owners seeking a stable community where lease changes and maintenance requests are handled promptly.
Think twice if: Package theft and unannounced mail handling are ongoing frustrations; trash bin fees and unclear timing should be clarified upfront.

What this place gets right

  • Responsive maintenance and quick issue resolution
  • Staff handle lease extensions and upgrades without friction
  • Clean grounds and strong security infrastructure
  • New management has improved consistency and communication

Before you tour or apply

  • Maintenance technician Logan noted for quick response
  • Leasing staff Michelle, Kiersten, and Lorena praised for flexibility with extensions
  • New management company restructuring operations and improving grounds care
  • Property manager Kiersten credited with tightening operations and resident focus
  • Dog park and security gates highlighted as standout features
  • Trash bins retrieved and charged back at $25 with no advance notice of timing

Resident ratings

Pet-Friendly Apartments
Dog park and pet-friendly policy encouraged positive experiences, though one reviewer noted package theft and general security gaps affect all residents.

How it stacks up

  • Rated 4 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

What keeps coming up

lease extensionhelpful staffknowledgeable about the areadog parkfast maintenanceleasing office staffclean communityyard maintenancenatural lighthelpful team

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
145
4
16
3
4
2
12
1
38

FAQ

Can I extend my lease if my plans change?
Yes. Leasing staff Michelle, Kiersten, and Lorena have approved multiple lease extensions for residents with personal circumstances, and reviewers reported a smooth process.
How quickly does maintenance respond to requests?
Maintenance technicians like Logan typically arrive quickly and fix issues. One reviewer waited several days for a communication summary of completed work.
Is there a dog park?
Yes, the community has a dog park and welcomes pets.
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Last updated 2026-09-08