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The Landing at Double Creek

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 216 Google reviews · How we rank ›

4.0(216) 73 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Landing at Double Creek
Location
Double Creek Village, Austin
Service
Pet-Friendly Apartments
Reviews
216
Ranking
#225 in Pet-Friendly Apartments
Best for
Professionals and families seeking quiet, secure luxury apartments with friendly staff and flexibility on lease terms.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Residents consistently praise the leasing team (Michelle, Kiersten, Lorena) for warmth and flexibility with lease extensions, and maintenance for speed and care. The grounds stay clean and the security gates provide genuine peace of mind. Recent management changes have tightened operations noticeably.

Theft of packages and decorations, plus surprise trash fees, frustrate some; a few report maintenance notes don't reach tenants and water pressure issues linger without resolution. Long-term residents (2-11 years) speak most highly of the shift in management quality.

Praised for
  • responsive maintenance and quick repairs
  • friendly and accommodating leasing staff
  • clean, well-maintained grounds
  • flexible lease extensions
  • peaceful community atmosphere
Watch-outs
  • package and property theft
  • poor communication from maintenance technicians
  • trash bin towing fees and lack of notice
  • low water pressure
responsive-managementfriendly-staffwell-maintainedsafe-secureslow-maintenance
Best for: Professionals and families seeking quiet, secure luxury apartments with friendly staff and flexibility on lease terms.
Think twice if: Package theft is recurring; check management's security measures. Communication gaps between maintenance and residents deserve clarification before signing.

What this place gets right

  • Responsive maintenance team
  • Warm, flexible leasing staff
  • Well-maintained grounds and security
  • Many units include yards

Before you tour or apply

  • Kiersten (property manager) praised for professional, care-driven operations
  • Michelle, Kiersten, and Lorena in leasing team noted for helpfulness
  • Logan (maintenance technician) identified for quick response
  • Recent management transition credited with improving overall operations
  • Security gates highlighted as exceptionally good
  • Trash bin towing fees charged; unclear notice and retrieval timing
  • Water pressure reported as low by some residents

Resident ratings

Luxury Apartments
Staff praised for handling lease flexibility and moves smoothly; grounds clean and secure; some report maintenance communication gaps.
Pet-Friendly Apartments
Dog park available; pet-friendly designation noted, though no specific pet policy feedback in reviews.

How it stacks up

  • Rated 4 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

What keeps coming up

lease extensionhelpful staffknowledgeable about the areadog parkfast maintenanceleasing office staffclean communityyard maintenancenatural lighthelpful team

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
146
4
16
3
4
2
12
1
38

FAQ

Can I extend my lease if my plans change?
Yes. Reviewers report the leasing team (Michelle, Kiersten, Lorena) accommodated multiple lease extensions for personal circumstances without friction.
How quickly does maintenance respond?
Typically fast; one reviewer praised Logan the technician for arriving quickly. However, some report maintenance doesn't notify residents when issues are fixed or don't communicate follow-up details.
Is there a dog park?
Yes. The property includes a dog park as part of its pet-friendly amenities.
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Last updated 2026-09-22