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The Nelson

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 111 Google reviews · How we rank ›

4.9(111) 84 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Nelson
Service
Luxury Apartments
Reviews
111

What we found

The Nelson delivers on upscale amenities and design, but its reputation rests squarely on hands-on staff-Cedric, Koby, Michelle, and Vanessa are named repeatedly for going above and beyond during move-in and day-to-day issues. Aggressive towing enforcement and tight visitor parking are genuine friction points for some residents.

Praised for
  • named staff go above and beyond
  • responsive leasing and maintenance
  • clean, modern units and grounds
  • strong amenities, good value for price
Watch-outs
  • aggressive towing and visitor parking restrictions
  • limited visitor parking spaces
responsive-managementwell-maintainedclean-common-areasgreat-amenitiesfriendly-staffrenovated-units
Best for: Renters seeking modern apartments with strong on-site management and quick maintenance response.
Think twice if: Frequent visitors or those with multiple cars; strict parking enforcement and limited visitor spaces frustrate some residents.

What this place gets right

  • strong staff service and move-in support
  • modern finishes and high-quality units
  • good value relative to amenities
  • responsive maintenance and community engagement

Before you tour or apply

  • Named staff: Cedric, Koby, Michelle, Vanessa praised for move-in coordination and responsiveness
  • Maintenance responds quickly to resident issues
  • Community gatherings organized regularly
  • Visitor vehicle registration required; 15 visitor parking spots
  • Aggressive towing enforcement reported

Resident ratings

Luxury Apartments
Modern finishes and amenities praised; visitor parking and towing policies a sore spot for some.

How it stacks up

  • Rated 4.9 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

What keeps coming up

helpful staffbrand new unitswelcoming staffhelpful tour guidecool office staffworkout areabeautiful unitsclean complexsouthpark meadowsfloor plans

How we scored this

How We Score
Star rating 82
Review volume 89
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
107
4
1
3
1
2
0
1
2

FAQ

How quickly does maintenance respond to issues?
Residents report maintenance handles problems asap. One five-star reviewer called it a 10/10 experience.
What are the visitor parking rules?
Visitors must register their cars. There are 15 visitor parking spots at the front of the complex. Some residents find this limiting; strict towing is enforced for unregistered vehicles.
Are there community events?
Yes. Residents mention the leasing office puts together community gatherings.
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Last updated 2026-07-17