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The Haywood Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 181 Google reviews · How we rank ›

4.2(181) 69 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
The Haywood Apartments
Location
Slaughter Creek, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
181
Ranking
#111 in Pet-Friendly Apartments
Best for
Pet owners and new residents who prioritize move-in experience and amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

The leasing team consistently earns five-star praise for their energy and professionalism, and the buildings themselves are visibly well-finished with strong amenities. Yet residents who report problems find management largely unresponsive: complaints about noise, unpaid referral bonuses, or AC breakdowns go unanswered for weeks, and move-out fees are charged aggressively despite professional cleaning or long tenancy. Communication breakdowns repeat across reviews.

Staff turnover and gate failures create persistent friction. Parking is chaotic, pest control fails to contain roaches and fleas in the dog park, and maintenance work is often delayed or band-aided. Long-term residents describe watching quality slide after management changes. The 4.2 rating reflects a sharp divide: newcomers love the space and service; those who stay longer hit unresponsive systems and unpredictable costs.

Praised for
  • welcoming leasing staff
  • beautiful spaces and amenities
  • responsive maintenance when engaged
  • pet-friendly environment
Watch-outs
  • poor communication and unresponsive management
  • inconsistent enforcement and rule violations
  • maintenance delays and unresolved issues
  • excessive and unjustified fees at move-out
  • security failures and gate problems
  • pest control ineffective
friendly-staffresponsive-managementpoor-communicationunresponsive-maintenancewell-maintainedpest-problemsparking-issuesslow-maintenanceclean-common-areas
Best for: Pet owners and new residents who prioritize move-in experience and amenities.
Think twice if: You plan to stay long-term or have maintenance needs; management responsiveness and fee practices are sources of frustration for many longer-term residents.

What this place gets right

  • leasing team highly praised for helpfulness and professionalism
  • visually updated apartments with quality finishes
  • full amenities including pool and 24/7 gym
  • pet-friendly policy with dog park

Before you tour or apply

  • Leasing agents Usha and Tyler named as standouts
  • Luis cited for quick, professional repair work
  • AC compressor repairs delayed months
  • Roach infestations reported despite pest control service
  • Dog park infrastructure affected by flea infestation
  • Expired fire extinguishers not replaced
  • Gate security frequently broken or left open
  • Move-out charges applied despite professional cleaning

Resident ratings

Pet-Friendly Apartments
Dog park praised in concept but plagued by flea infestation and poor maintenance; pet waste cleanup not enforced community-wide.

How it stacks up

  • Rated 4.2 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

What keeps coming up

leasing processhelpful staffvalet trashpoolbeautiful apartmentseasy to work with staffkind staffdog parkgymwelcoming atmosphere

How we scored this

How We Score
Star rating 45
Review volume 98
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
138
4
4
3
1
2
6
1
32

FAQ

Is there a dog park?
Yes, the complex has a dog park, though recent reviews report flea problems and inconsistent upkeep.
What is the fitness center like?
Available 24/7 with standard equipment, but residents report frequent broken treadmills and missing items like dumbbells and yoga mats after management changes.
How quick is maintenance response?
One named technician (Luis) is praised for quick work, but overall reviews describe weeks-long delays on major issues like AC repairs and leak fixes.
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Last updated 2026-09-08