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Adair at Onion Creek

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 305 Google reviews · How we rank ›

4.6(305) 82 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Adair at Onion Creek
Location
Double Creek Village, Austin
Services
Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
305
Ranking
#10 in Pet-Friendly Apartments
Best for
Pet owners seeking a safe, gated community with active staff and on-site dog amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the leasing and maintenance teams by name (Tatiana, Karen, Alexa, Grace, Alfonso, Raul), describe quick repairs and welcoming tours, and appreciate the gated community feel and pet amenities. One long-term resident reported severe mold in Building 1, silverfish infestations, unresolved billing sent to collections, and noise from pool parties, but this contrasts sharply with 88% five-star reviews praising the property overall.

Praised for
  • friendly and responsive leasing staff
  • fast maintenance service
  • clean common areas and well-maintained grounds
  • safe gated community
  • pet-friendly amenities (dog park, dog wash)
Watch-outs
  • mold in units
  • pest issues (silverfish)
  • loud pool parties
  • unresolved billing disputes and collection charges
responsive-managementfriendly-staffwell-maintainedsafe-securepest-problems
Best for: Pet owners seeking a safe, gated community with active staff and on-site dog amenities.
Think twice if: Sensitive to mold or pests; one long-term resident reported Building 1 mold issues and pest infestations. Confirm current maintenance status before signing.

What this place gets right

  • named leasing staff (Tatiana, Alexa, Karen) known for welcoming, unhurried tours
  • quick maintenance response on service requests
  • gated community with security
  • dog park and dog wash station

Before you tour or apply

  • Leasing staff named: Tatiana, Karen, Alexa, Grace Withers, Renee; maintenance staff: Alfonso, Raul, Brian
  • Dog park and dog washing station on-site
  • Gated community with security
  • Quick maintenance response noted across multiple service requests
  • One resident reported mold in Building 1 and foundational damage

Resident ratings

Pet-Friendly Apartments
Dog park and dog wash station praised; one resident noted poor dog waste cleanup enforcement by management.
Townhome & Garden-Style Communities
Residents praise layout comparisons offered during tours and the spacious, resort-like feel of units.

How it stacks up

  • Rated 4.6 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

What keeps coming up

helpful staffdog washing stationclean apartmentsresponsive staffdog parkfloor planspool tablewelcoming atmosphereping pong tablequick maintenance

How we scored this

How We Score
Star rating 70
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
269
4
7
3
3
2
8
1
18

FAQ

Is there a dog park and dog washing facility?
Yes. The complex has a dog park and dog washing station on-site.
How quickly do maintenance requests get completed?
Multiple residents reported fast completion of service requests, with some completed the same day.
How far is it to Downtown Austin or San Marcos?
About 15 minutes to Downtown Austin or 25-30 minutes to San Marcos.

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Residents consistently praise the leasing team (Michelle, Kiersten, Lorena) for warmth and flexibility with lease extensions, and maintenance for speed and care. The grounds stay clean and the security gates provide genuine peace of mind. Recent management changes have tightened operations noticeably. Theft of packages and decorations, plus surprise trash fees, frustrate some; a few report maintenance notes don't reach tenants and water pressure issues linger without resolution. Long-term residents (2-11 years) speak most highly of the shift in management quality.

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The leasing team consistently earns five-star praise for their energy and professionalism, and the buildings themselves are visibly well-finished with strong amenities. Yet residents who report problems find management largely unresponsive: complaints about noise, unpaid referral bonuses, or AC breakdowns go unanswered for weeks, and move-out fees are charged aggressively despite professional cleaning or long tenancy. Communication breakdowns repeat across reviews. Staff turnover and gate failures create persistent friction. Parking is chaotic, pest control fails to contain roaches and fleas in the dog park, and maintenance work is often delayed or band-aided. Long-term residents describe watching quality slide after management changes. The 4.2 rating reflects a sharp divide: newcomers love the space and service; those who stay longer hit unresponsive systems and unpredictable costs.

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Last updated 2026-09-22