Austin Apartment Reviews Guide
Menu
Northland at the Arboretum logo

Northland at the Arboretum

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 141 Google reviews · How we rank ›

3.6(141) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Northland at the Arboretum
Location
North Austin, Austin
Service
Pet-Friendly Apartments
Reviews
141
Ranking
#273 in Pet-Friendly Apartments
Best for
Pet owners wanting spacious layouts and welcoming leasing staff, if comfortable tolerating maintenance variability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.

What we found

Good leasing staff like Terri and Brad make the tour and signup process smooth, and some tenants report maintenance responding within days. However, mold growth tied to water quality, slow repairs, and management unresponsiveness dominate complaints. Security deposit disputes and move-out cleaning fees are common grievances.

The community offers spacious one- to three-bedroom units with high ceilings, pet areas, and a pool. Dog waste and unleashed dogs on grounds are recurring concerns. Residents note a divide between professional maintenance teams and inconsistent management, with significant turnover making it hard to know what standard to expect.

Praised for
  • friendly leasing staff (named Terri, Brad, Ricie B.)
  • spacious, high-ceilinged units
  • responsive maintenance (when it works)
  • pet-friendly with dog parks and cleanup stations
Watch-outs
  • persistent mold and water quality issues
  • slow or unresponsive maintenance and management
  • unfair security deposit and move-out charges
  • safety concerns (car break-ins, unleashed dogs, secondhand smoke)
  • phone calls not answered
friendly-staffslow-maintenanceunresponsive-maintenancepest-problemssafe-securewell-maintainedclean-common-areas
Best for: Pet owners wanting spacious layouts and welcoming leasing staff, if comfortable tolerating maintenance variability.
Think twice if: Mold and water quality issues, slow repairs, management responsiveness gaps, and unfair move-out charges are recurring problems.

What this place gets right

  • spacious units with high ceilings
  • dog park and pet cleanup stations
  • leasing staff like Terri and Brad highly praised
  • resort-style pool and fitness amenities

Before you tour or apply

  • Leasing agents Terri, Brad, and Ricie B. named as welcoming and professional
  • Dog park and pet cleanup stations available
  • One tenant reported stove catching fire after days of requesting replacement
  • Move-out charges ($99 deposit absorbed by cleaning fee) disputed without itemized documentation
  • One resident reported water heater not maintained, mold growth within days of cleaning

Resident ratings

Pet-Friendly Apartments
Dog park and cleanup stations appreciated; unleashed dogs and waste left on grounds are common complaints

How it stacks up

  • Rated 3.6 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

What keeps coming up

leasing processhelpful staffone bedroomwelcoming atmospherespacious apartmentsleasing office stafffloor plansdog parknearby storesmaintenance team

How we scored this

How We Score
Star rating 11
Review volume 93
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
74
4
18
3
5
2
8
1
36

FAQ

Do you have pet amenities?
Yes. Pet-friendly apartments include a dog park, cleanup stations, and pet deposits apply. However, reviewers report unleashed dogs and pet waste on common areas.
What is the security deposit?
Security deposit is $99. Reviewers report disputes over move-out deductions without itemized documentation or invoices.
Is maintenance responsive?
Maintenance response time varies. Some tenants report replies within days; others report multi-week delays or unprioritized repairs.

Similar apartment complexes nearby

Marquis at Ladera Vista
75

Marquis at Ladera Vista

4.3(108)✓ Google-verified

Most residents report a peaceful, well-run community where maintenance responds quickly and staff remembers their names. The grounds feel private despite proximity to U.S. 183, with mature trees and walking trails where residents spot deer and wildlife. Several longtime tenants renewed leases and chose to stay longer than planned. However, two significant complaints temper this picture. One recent resident dealt with widespread fire ants and alleged poor management response; another felt misled about washer/dryer inclusions and uneven flooring in a unit marketed as renovated. A handful mention rising rents yearly and mention summer heat and winter cold penetrating units, contradicting the prevailing praise for quiet, well-insulated living spaces.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments
Wind River Crossing
59

Wind River Crossing

3.3(177)✓ Google-verifiedPublishes prices

Long-term residents praise quick maintenance response and genuine staff care, with Aurora and the maintenance crew earning specific recognition for professionalism and kindness. Newer tenants and critics report serious infrastructure problems: water shutoffs lasting days, shared boiler systems leaving buildings without hot water, roach infestations, and bungled renovation work (siding crews cutting into bedrooms, patio doors left unable to close). The fence removal has created open-access security issues. The split between glowing five-star reviews and scathing one-star accounts reflects stark differences in either tenure, unit condition, or luck with service requests. Prices range from $669 to $773 for one-bedroom units, and the location near the Arboretum and Domain appeals to some. Pet owners report that cats help control rodent issues. Staff responsiveness shines in the leasing office, but the underlying systems-water infrastructure, pest control, construction oversight-appear strained or neglected. Several reviewers note the property is showing its age.

Luxury ApartmentsPet-Friendly Apartments
MAA Balcones Woods
60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

Student HousingLuxury ApartmentsPet-Friendly Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08