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Waller Creekside on 51st logo

Waller Creekside on 51st

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 77 Google reviews · How we rank ›

3.8(77) 66 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Waller Creekside on 51st
Location
Triangle State, Austin
Service
Pet-Friendly Apartments
Reviews
77
Ranking
#174 in Pet-Friendly Apartments
Best for
Pet owners and families seeking spacious apartments with good amenities in North Loop at competitive rates.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Move-in runs smooth thanks to patient staff like Melissa and Tatiana who handle applications and tours thoroughly, and day-to-day maintenance here earns real praise. Antonio and his crew respond quickly to repair requests and keep units and grounds in good shape. The North Loop location, spacious layouts, and amenities (pool, gym, green space) appeal especially to dog owners and families.

A persistent friction: elevator breakdowns have stretched for months with poor communication and no rent relief offered, and management has turned over often enough to frustrate long-term residents. Front office responsiveness improves under current leadership but remains spotty. Deposits have taken time to return. Location and value win out for many, but upkeep consistency lags behind the sales pitch.

Praised for
  • responsive maintenance team
  • friendly and patient leasing/management staff
  • well-maintained units and grounds
  • good value for location and amenities
  • spacious apartments and green space
Watch-outs
  • elevator maintenance failures and poor response
  • management turnover causing inconsistency
  • slow or unresponsive front office communication
  • deposit refund delays
responsive-managementfriendly-staffwell-maintainedslow-maintenance
Best for: Pet owners and families seeking spacious apartments with good amenities in North Loop at competitive rates.
Think twice if: Elevator breakdowns, management turnover, and inconsistent front-office communication have frustrated residents; confirm elevator status and current staff before signing.

What this place gets right

  • maintenance crew responds quickly and professionally
  • leasing and management staff genuinely patient and helpful
  • spacious units in high-value North Loop location
  • good amenities for pets and families

Before you tour or apply

  • Leasing agent Melissa praised for patience and thorough walk-throughs; also handled move-in support
  • Manager Tatiana consistently mentioned for helpfulness and accessibility
  • Maintenance staff member Antonio named as professional and quick to respond
  • Manager Samantha noted for recent advocacy on communication issues
  • Elevator down for 15 months with zero concrete timeline; marked completed when not fixed
  • Recent promotions offered: 2 months free rent
  • Green space, pool, gym, coffee machine, fireplace among amenities listed

Resident ratings

Pet-Friendly Apartments
Dog owners call it one of Austin's best setups for pets; praised for friendly community

How it stacks up

  • Rated 3.8 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What keeps coming up

quiet complexpoolspacious apartmentsfriendly communitypet friendlymaintenance teamkind staffHas elevatorgymcleanliness

How we scored this

How We Score
Star rating 23
Review volume 82
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Breaking down the ratings

5
45
4
8
3
4
2
6
1
14

FAQ

How quickly does maintenance respond?
Day-to-day maintenance requests are typically handled same-day or very quickly; residents praise speed. Elevator maintenance, however, has seen long-term delays.
Who should I contact during the leasing process?
Leasing agent Melissa and manager Tatiana are specifically praised for patience, answering calls, and handling applications thoroughly.
What amenities are included?
Pool, gym, fireplace, green space in back, coffee machine, and in-unit washer/dryer are mentioned.
Request a quote

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Last updated 2026-09-22