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Duval Villa Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 123 Google reviews · How we rank ›

4.0(123) 66 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsTownhome & Garden-Style Communities
Duval Villa Apartments
Location
Hancock, Austin
Services
Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
123
Ranking
#177 in Pet-Friendly Apartments
Best for
Dog owners seeking quiet apartments with responsive management near UT Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Duval Villa draws strong praise for its quiet setting, pool, and staff responsiveness from most residents, especially manager Liz and maintenance lead Albaro. However, recent complaints center on slow A/C diagnostics despite repeated requests, unclear communication about unit access, and reports of occasional management rudeness and pest issues, creating a tension between the property's appeal and operational inconsistency.

Praised for
  • responsive manager (Liz)
  • responsive maintenance staff
  • quiet community
  • pet-friendly setup
  • good amenities (pool, common areas)
Watch-outs
  • A/C repair delays and poor diagnostics
  • unresponsive office staff in some cases
  • management rudeness and disrespect
  • cockroach problems
  • high rent increases
responsive-managementquiet-communitywell-maintainedpoor-communication
Best for: Dog owners seeking quiet apartments with responsive management near UT Austin.
Think twice if: Pet owners concerned about maintenance responsiveness during heat emergencies or those sensitive to pest issues should ask about A/C response times before leasing.

What this place gets right

  • Quiet, well-maintained grounds
  • Responsive property manager and maintenance team
  • Dog-friendly community with walking areas
  • Pool and fitness center on-site

Before you tour or apply

  • Manager Liz praised for patience, responsiveness, and going extra mile during move-in
  • Maintenance lead Albaro known for quick response and attentiveness
  • A/C unit took 6-7 hours to lower 2-3 degrees despite two maintenance visits with no diagnostic testing
  • Office manager accessed tenant unit without clear permission or communication
  • Cockroach problems mentioned in at least one multi-year resident account

Resident ratings

Pet-Friendly Apartments
Residents love walking dogs on grounds; quiet setting appreciated by pet owners.
Townhome & Garden-Style Communities
Well-maintained, quiet community with open-concept layouts and private outdoor space appeals to residents.

How it stacks up

  • Rated 4 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

What keeps coming up

laundry roomclean poolgated propertyclean groundscloset spacequiet communitypet friendlycute propertyresponsive maintenanceresponsive property manager

How we scored this

How We Score
Star rating 33
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
79
4
12
3
9
2
2
1
21

FAQ

Is the property dog-friendly?
Yes, residents praise it as very dog-friendly with quiet grounds and walking areas, and the property website lists pet-friendly as a feature.
How quickly does maintenance respond?
Most residents report quick response, though one recent complaint noted two visits for A/C repair without diagnostic testing over 9+ days.
What amenities are included?
Pool, fitness center, in-unit washer-dryer, landscaped courtyards, and open-concept layouts with walk-in closets and hardwood-style flooring.
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Last updated 2026-09-22