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Miller Square & Spanish Trails

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 73 Google reviews · How we rank ›

3.4(73) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Miller Square & Spanish Trails
Service
Luxury Apartments
Reviews
73

What we found

Recent management changes have brought genuine improvements in responsiveness and maintenance speed, earning strong praise from newer residents. Older complaints about pest infestations, broken amenities, and chronic neglect under previous operators paint a sharply different picture, suggesting this property is in active transition but trust remains fragile.

Recent shift: Marked improvement in sentiment tied to new management (Harbor Group) arriving approximately 8 months ago. Reviews from 2-3 weeks ago strongly positive; older reviews (1+ year) reveal systematic neglect, pest infestations, and management instability. Current trajectory appears upward but not yet fully established.

Praised for
  • friendly and responsive staff (Frank, Yailien)
  • clean and well-maintained grounds
  • new management making real improvements
  • convenient location and affordable pricing
Watch-outs
  • pest problems (roaches, rats, bed bugs) ongoing or unresolved
  • maintenance delays or ignored requests
  • broken mailboxes and security issues
  • repeated management turnover and lack of accountability
responsive-managementwell-maintainedfriendly-staffpest-problemsslow-maintenancepackage-theft
Best for: Prospective renters willing to bet on the new management's turnaround; students seeking affordable, pet-friendly housing in an improving complex.
Think twice if: Pest issues were serious and persistent under old management; confirm current status before move-in and document unit condition thoroughly given the property's service history.

What this place gets right

  • New management team actively fixing long-standing issues
  • Named staff (Frank, Yailien) credited for attentive move-in help
  • Convenient location with affordable entry pricing

Before you tour or apply

  • Staff members Frank and Yailien named for move-in support
  • New management (Harbor Group) installed under three months before Review 5 (8 months ago), directly addressing what prior operators called unfixable
  • Pool was closed by city health department months before Review 11; status unclear in current reviews
  • Laundry machines damaged and non-functional for years per Review 11
  • Prior management had 7-8 different companies in seven years; phone system non-functional per Review 11

Resident ratings

Luxury Apartments
New management praised for timely maintenance and friendly leasing staff; pest and security failures under prior operators undermine luxury positioning.

How it stacks up

  • Rated 3.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

What keeps coming up

laundry machinesrenovatedsecurity upgradespoolnew managementfriendly atmospherehelpful staffnew lightingtimely mannertranquility

How we scored this

How We Score
Star rating 4
Review volume 81
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
38
4
6
3
1
2
5
1
23

FAQ

What is the cheapest unit available?
Their website lists the Designer Studio starting at $799 per month (1 bath, 322 sq ft).
Are pets welcome?
Yes, the complex is pet-friendly.
Has the property improved recently?
New management (Harbor Group) took over less than three months before August and has fixed maintenance issues and pest problems that prior operators said could not be resolved.

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Five-star reviews praise affordable rent, modern finishes, and nearby amenities. Manuel, a staff member, earned specific kudos for responsiveness and property improvement. However, a large segment reports roach infestations, foul-smelling water, broken elevators, inadequate security, and unresponsive management. Several tenants cite safety concerns and months-long maintenance delays. A refund dispute extends beyond three months post-vacate.

Luxury Apartments

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Last updated 2026-07-17