Foxwood
Foxwood's leasing staff earn consistent praise for friendliness, but the property itself falls well short of promises. Multiple residents report mouse traps, roaches, sewage leaks, and filthy move-in-ready units that look nothing like website photos. Trash overflows for weeks, the pool has sat closed for months, and management ignores calls and emails. On top of deteriorating conditions, security is weak: gates stay open, attempted car theft occurred, and homeless individuals shelter in hallways. Several residents are in small claims or still chasing deposit refunds months after leaving. The few reasons to move in are eroding. Pets are welcome, and a handful of residents praise the initial leasing experience. But past residents and those who toured the actual spaces describe broken plumbing, recurring pest problems, and a management team that avoids direct communication. The churn between polite front-line staff and a negligent back office creates frustration that even good intentions cannot fix.
