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Foxwood

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 238 Google reviews · How we rank ›

3.5(238) 55 composite score See reviews on Google ✓ Google-verified
Townhome & Garden-Style Communities
Foxwood
Service
Townhome & Garden-Style Communities
Reviews
238

What we found

Management neglect and safety gaps dominate resident experience. Trash accumulates for weeks, gates remain open despite car thefts and trespassing, and pest problems go unaddressed. Security concerns and breaches of protocol have driven long-term residents away.

Individual staff members (Nancy Flores, Ma Gloria) earn praise for kindness, but the property struggles with basic maintenance and deposit returns. Leaks, sewage backups, and roach colonies have led to injury claims and small-claims court filings. The gap between website images and on-site conditions frustrates newcomers immediately.

Praised for
  • staff kindness (Nancy, Ma Gloria)
  • convenient location
  • resort-style amenities on offer
Watch-outs
  • persistent trash and overflowing dumpsters
  • security failures (open gates, no patrols, attempted car theft)
  • roach infestations
  • unresponsive management and deposit refund delays
  • maintenance failures (leaks, sewage backups, flooded floors)
  • pool closures and cleanliness
  • rude staff behavior
pest-problemsunresponsive-maintenancepoor-communicationsafe-securepackage-theftnoisy-neighbors
Think twice if: Residents describe roach infestations, unresponsive management, open gates despite car thefts, and months-long delays on security deposits.

What this place gets right

  • pet-friendly housing
  • private patios on units
  • resort-style pool (when operational)
  • staff members known for personal kindness

Before you tour or apply

  • Nancy Flores and Ma Gloria noted by residents for helpful, kind service
  • Staff members Fernie (deposit handling) and Ruby (management) named in complaints for unresponsiveness and dismissiveness
  • Pool closed all summer 2024; overflowing trash mentioned repeatedly across months
  • Attempted car theft at 2 a.m. due to gates left open; homeless individuals sleeping in hallways and on property
  • Sewage backups and floor flooding reported; leaks left unrepaired for months
  • Roach infestations described as 'insane' by departing resident

Resident ratings

Pet-Friendly Apartments
Pet-friendly advertised on website but reviews do not discuss pet policies or experiences.

How it stacks up

  • Rated 3.5 against a 4.06 average across the 126 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

What keeps coming up

gated communitypolite staffapartment upkeepvaletbug issueswelcoming atmosphereinfestationconvenient locationperfect attentioncleanliness

How we scored this

How We Score
Star rating 3
Review volume 100
Review recency 100
Review sentiment 27
Profile completeness 100
Verification 30

Rating breakdown

5
116
4
26
3
16
2
17
1
63

FAQ

Is the pool open year-round?
No. Multiple residents report the pool was closed all summer 2024. Even when open, it has been described as filthy and out of order for extended periods.
How long does it take to get a security deposit back?
Residents report delays of 3-8 months without responses. One resident filed small claims court after being unable to reach the deposit handler.
What is security like?
Residents describe gates left open, no patrols, and homeless individuals sleeping in hallways and on the property. An attempted car theft occurred at 2 a.m. as a result.

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Last updated 2026-07-17