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Foxwood

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 240 Google reviews · How we rank ›

3.5(240) 56 composite score See reviews on Google ✓ Google-verified
Townhome & Garden-Style CommunitiesPet-Friendly Apartments
Foxwood
Location
Lincoln Ridge, Austin
Services
Townhome & Garden-Style Communities, Pet-Friendly Apartments
Reviews
240
Best for
Applicants with strong tolerance for unfinished repairs and pest management challenges who can verify unit condition in writing before moving in.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Foxwood's leasing staff earn consistent praise for friendliness, but the property itself falls well short of promises. Multiple residents report mouse traps, roaches, sewage leaks, and filthy move-in-ready units that look nothing like website photos. Trash overflows for weeks, the pool has sat closed for months, and management ignores calls and emails. On top of deteriorating conditions, security is weak: gates stay open, attempted car theft occurred, and homeless individuals shelter in hallways. Several residents are in small claims or still chasing deposit refunds months after leaving.

The few reasons to move in are eroding. Pets are welcome, and a handful of residents praise the initial leasing experience. But past residents and those who toured the actual spaces describe broken plumbing, recurring pest problems, and a management team that avoids direct communication. The churn between polite front-line staff and a negligent back office creates frustration that even good intentions cannot fix.

Praised for
  • polite leasing staff
  • welcoming initial atmosphere
  • pet-friendly designation
  • gated community (gates present)
Watch-outs
  • pervasive pest infestation (roaches, mice, bugs)
  • poor maintenance and cleaning standards
  • overflowing trash and grounds neglect
  • unresponsive management and late/missing refunds
  • security failures and crime incidents
  • severe gap between online photos and actual unit condition
pest-problemspoor-communicationunresponsive-maintenanceslow-maintenanceparking-issuespackage-theft
Best for: Applicants with strong tolerance for unfinished repairs and pest management challenges who can verify unit condition in writing before moving in.
Think twice if: Do not move here if security, cleanliness standards, responsive maintenance, or prompt deposit refunds matter to you. Serious issues with roaches, leaks, and management follow-through.

What this place gets right

  • Pet-friendly housing accepted
  • Polite leasing agents at intake
  • Resort-style pool and private patios (when operational)
  • Gated community

Before you tour or apply

  • Leasing agent named Ruby reported as dismissive regarding deposit inquiries; staff member Fernie handles refunds but does not return calls or emails
  • Mouse traps with dead bugs found on kitchen counters in move-in units
  • Pool reported closed for months in summer
  • Trash overflowing for weeks; garbage collection failures recurring (at least three times in one resident's tenure)
  • Attempted car theft at 2 a.m. with broken windows; gates left open, no active security presence
  • Roach infestations severe enough to warrant multiple complaints
  • Sewage leaks and flooded kitchen floors reported
  • Security deposit refunds delayed three months or more; at least two residents pursuing small claims

Resident ratings

Townhome & Garden-Style Communities
Units marketed as spacious with custom cabinetry arrive filthy and underprepared; photos online do not match physical condition.
Pet-Friendly Apartments
Pet-friendly policy accepted, but pest infestation and lack of maintenance make living conditions poor for all residents.

How it stacks up

  • Rated 3.5 against a 4.07 average across the 252 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

What keeps coming up

gated communitypolite staffvaletbug issueswelcoming atmosphereinfestationfeesconvenient locationpest controlhelpfulness

How we scored this

How We Score
Star rating 3
Review volume 100
Review recency 100
Review sentiment 32
Profile completeness 100
Verification 30

Breaking down the ratings

5
116
4
26
3
16
2
18
1
64

FAQ

Is the pool operational?
No. Residents report it has been closed or out of service for months, including during summer.
How long does it take to get a security deposit refund?
Multiple residents report waits of three months or longer, with management unresponsive to calls and emails. At least two residents have filed small claims.
Are pets allowed?
Yes, Foxwood accepts pets. However, pest infestation issues may affect all residents equally.
Request a quote

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Last updated 2026-09-22