Pet-Friendly Apartments in Austin, TX

Page 3 of 3: businesses ranked 201-263 of 263. Start from the top.

Lantana Hills Apartments

#201

69

Lantana Hills Apartments

4.1(156)✓ Google-verified

Lantana Hills delivers polished apartments and friendly leasing tours, with maintenance staff who often go above and beyond on repair requests. However, months-long neglect of broken gates, unresolved pest problems, and a valet trash service prone to spillage have left several residents frustrated. Management's willingness to listen varies: some praise quick fixes, others report ignored complaints and unanswered calls. For those who land a responsive maintenance experience and don't rely on security features, the property feels safe, spacious, and close to Oak Hill shopping and downtown. Residents with dogs appreciate the dog park and yards, while walking trails and fitness amenities add appeal. The tension is between attentive staff moments and structural neglect.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

Citizen House Decker

#202

69

Citizen House Decker

4.4(53)✓ Google-verified

Strong leasing team-Kniyah and Averi stand out for speed and care-and recent residents praise peaceful grounds with modern finishes. However, a recent management shift has created friction: some applicants faced months of confusion, fabricated file entries, and zero accountability; maintenance issues like broken sprinklers went unaddressed for a week; and Spanish-speaking staff reportedly lack training in customer service fundamentals. The divide is sharp: those who worked with the established leasing duo loved the experience, but new applicants and long-term residents encountering operational drift report feeling unsupported. Worth noting that several five-star reviews mention Kniyah by name across months-signaling real consistency there-but the one-star experiences describe systemic failures (document fabrication, communication blackouts) that overshadow the praise.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

The Standard at Domain Northside Apartments

#203

63

The Standard at Domain Northside Apartments

3.7(325)✓ Google-verifiedPublishes prices

Most residents who have stayed long-term praise the recent maintenance leadership overhaul under Yonny Mendez-Pinto and his team's visible presence on the property; leasing staff like Alexis, Nathan, and Miranda earn consistent recognition for knowledge and care. The double-paned windows keep units quiet and the Domain location draws pet owners seeking walkability. Safety concerns dominate detractors' reviews: multiple residents report car break-ins and one describes an unresolved lock issue lasting a month before repair, creating personal safety fears. Pest sightings, inadequate move-in cleaning, and deposit disputes appear in several complaints. Early morning trash collection in some buildings disrupts sleep. Management responsiveness is praised by some but criticized by others as robotic and lacking accountability during crises.

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The Flats on San Felipe

#204

58

The Flats on San Felipe

3.5(145)✓ Google-verifiedPublishes prices

Residents who stay long-term often praise the location, amenities, and maintenance staff like Frank and Gloria. The community appeals to those who value affordability and proximity to shopping. However, chronic problems undermine daily life: roaches persist despite calls, neighbors ignore lease rules with management's indifference, and car break-ins are frequent. Office staff are inconsistently responsive, sometimes dismissive to occupants not on the lease, and disputes over damage liability and rent increases leave many feeling disrespected. Staying here requires tolerance for noise, security risks, and unpredictable management. The dog park and fitness center are bonuses, but pest control, noise enforcement, and reliable reception desk coverage fall short. Long-term residents tend to decide not to renew.

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Milo Apartments

#205

63

Milo Apartments

3.7(598)✓ Google-verified

Milo draws strong loyalty from many residents who credit frontline staff like Leli and Sonja with smooth move-ins and responsive help. The property is clean and well-kept for most, yet a smaller group report severe pest problems and describe management as hostile during disputes, suggesting service quality depends heavily on which staff you encounter and whether you need help beyond leasing. Reviewers praise the fitness center, pool, and pet amenities, plus the central North Austin location near The Domain. Unit finishes match the luxury pitch when moving in, but expectations seem to shift once a resident faces maintenance gaps or personal conflicts with management. Long-term residents (2-5 years) split sharply between those who feel genuinely cared for and those who experienced neglect or confrontation.

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Alta Wildhorse Ranch

#206

65

Alta Wildhorse Ranch

4.0(85)✓ Google-verifiedPublishes prices

Staff warmth masks serious housing problems. Leasing teams Stephanie, Maddie, and Gracyn win consistent praise for patience and care. Maintenance typically arrives quickly when called. But units suffer from rushed construction: flooding, cracks, misaligned doors, scorpions, spiders, and ants plague residents month after month. Pest control sprays regularly but gaps in construction mean bugs return. Extended construction-bulldozing, concrete breaking, drilling-goes on for months with no rent concessions beyond one $250 offer and disrupts remote work and sleep. Some residents thrive here and renew; others tolerate one lease term and leave. Dog owners find community; families worry about playground space and pet waste cleanup. The tension between "this should be perfect" and "it keeps falling apart" runs through reviews. Residents love their floor plans and neighborhood feel but resent paying full rent while living in ongoing construction zones or dealing with scorpions on couches. A few praise maintenance technician Chris as reliable; others name him in complaints about professionalism. Management escalates issues when pressed but enforcement on neighbor conduct and rule violations feels scattered.

Townhome & Garden-Style CommunitiesPet-Friendly Apartments

Chandelier Apartments

#207

57

Chandelier Apartments

3.6(329)✓ Google-verifiedPublishes prices

Staff members like Giselle, Robert, and Jay earn consistent five-star praise for going beyond standard help, with residents noting genuine care and smooth leasing experiences. The complex delivers clean apartments, working amenities (pool, gym, washer/dryer), and good walkability to Downtown Austin and South Congress. However, maintenance requests languish for weeks while the property deteriorates: tenants report repeated flooding, pest infestations including rats, and holes left unfixed. Trash collection is mandatory but unreliable, security feels absent despite visible graffiti, and reaching a human instead of an automated system proves difficult. The gap between staff kindness and property upkeep is stark.

Pet-Friendly Apartments

Volume Apartments

#208

67

Volume Apartments

3.9(168)✓ Google-verified

Residents consistently praise the staff, especially Property Manager Mykala and Assistant Manager Andres, for their attentiveness and willingness to solve problems quickly. The location, affordable rent, and pet amenities draw strong approval, along with functional units, reliable maintenance response, and a sense of security. However, a significant minority report serious pest issues, disruptive neighbors with slow management response, unexpected parking policy reversals, and disputed move-out charges. The split between five-star and one-two-star reviews suggests the experience depends heavily on which unit you occupy. Maintenance and laundry systems work well, and the community events and quiet atmosphere appeal to long-term residents. The real friction points are pest control consistency, conflict resolution between neighbors, and billing clarity after checkout. Prospective tenants should ask directly about current bug concerns and get lease terms in writing, especially around vehicle registration limits.

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Sutton Apartments

#209

58

Sutton Apartments

3.3(243)✓ Google-verified

Half the reviews praise Chris and the leasing team for attentive service, citing quick responses to damage claims and a welcoming office experience. The other half report serious maintenance failures, particularly unresolved pest infestations lasting years, broken appliances left unfixed, and inconsistent rental pricing between visits. Safety concerns (weekly police calls, fires, crime) and inadequate parking compound the frustration. Management quality appears to swing dramatically by staff. Residents praising recent renewals cite improved service under the current team, while longer-tenure complaints describe years of neglect and multiple manager turnovers. Get all pricing and lease terms in writing before committing.

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South Lamar Village

#210

65

South Lamar Village

3.8(217)✓ Google-verified

New residents often report an immediate sense of belonging, with leasing staff and maintenance crews earning consistent praise for speed and courtesy. Long-term tenants paint a starkly different picture: recurring utility failures (especially hot water), vague or dismissive responses from management during outages, and disputes over move-out charges have left several feeling trapped in a community that markets itself as luxury but repeatedly fails on basics. The divide between five-star first-impression reviews and one-star departures is sharp.

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The Estate On Quarry Lake Apartment Homes

#211

63

The Estate On Quarry Lake Apartment Homes

3.6(237)✓ Google-verifiedPublishes prices

Most residents praise the leasing team (Sequoia and Maria stand out) for their attentive service and say the property is well-kept with appealing amenities like pools and a lakeside trail. However, pest problems have gone unresolved for weeks, parking has become scarce and unmonitored despite the property claiming overcoverage, and office email goes unanswered, forcing tenants to visit in person.

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Creekside on Parmer Lane

#212

58

Creekside on Parmer Lane

3.4(172)✓ Google-verifiedPublishes prices

Reviewers report sharp differences in experience. Those who moved in recently praise quick maintenance response and friendly staff, particularly noting Billy and Margarita. Longer-term residents describe declining conditions: ants, hornets in stairwells, filthy shared spaces, parking shortages, and $800 monthly towing fees. Management communication is mixed-some find staff transparent and helpful; others report gatekeeping behavior, unresponsive leadership, and accusations without clear proof. The application process drew complaints about unclear documentation requirements and non-refundable fees.

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The Metropolis Apartments Austin

#213

67

The Metropolis Apartments Austin

3.9(190)✓ Google-verified

Metropolis draws artists, musicians, and community-minded renters who prize the genuine connections and cultural events here; the grounds show intentional upkeep with murals, gardens, and courtyards that feel alive rather than sterile. Maintenance responds fairly quickly when asked, and thermostats, pest control, and other systems improve regularly. The trade-off is real: some residents face roaches, early-morning maintenance noise, and erratic neighbor behavior that police have been called to address, making this place thriving for the right person and punishing for those seeking quiet or predictability. Pet owners find a dedicated dog area, and renters on tight budgets get rare affordability near downtown. Staff quality varies; some long-serving employees have drawn complaints, though recent staff like Jason earn personal praise. The nonprofit model channels rent revenue into artist subsidies and community programming rather than cosmetic upgrades, which explains both the strong cultural pull and the skepticism from those who see it as subsidizing lifestyle choices at the expense of stability.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments

Ellwood at Lake Travis

#214

60

Ellwood at Lake Travis

3.6(634)✓ Google-verified

A large complex with genuine gaps between promise and reality. Strong amenities and occasional standout staff (Franklin, Steven, Maddy) earn consistent praise from satisfied residents, yet the property suffers from neglected common areas, broken security gates, and a leasing office struggling to keep up. Maintenance response times remain the pivot: quick and thorough once engaged, but entry points for urgent issues are frustratingly slow. Families who can tolerate delays and don't mind noise problems find peace here; those wanting luxury finish or responsive leasing support should look elsewhere. The core tension emerges in competing stories. One resident praised safety and quiet; another reported car break-ins and neighbors making noise at all hours. Move-in inspections consistently mention cleanliness, yet reviewers describe dog feces in parking and trash accumulation. Management responsiveness fluctuates wildly. New residents report multi-week email delays; longer-term residents describe day-of maintenance calls and staff kindness. The office appears stretched thin, and the property's ambition (luxury positioning, three pool-like amenities) has outpaced its operational grip on basics like gate repair and tenant communication.

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Chesapeake

#215

57

Chesapeake

3.4(77)✓ Google-verified

Chesapeake splits hard between leasing-stage experience and long-term living reality. New staff like Ashley and Diego earn consistent praise for warm approvals and smooth move-ins, and residents on good terms highlight the laid-back vibe and dog-friendly community. However, a larger cohort reports a pattern of decay: rats for weeks without pest control response, office staff dodging calls, maintenance that closes work orders without fixing problems, and gates left broken for years. One family with a baby documented bugs, unpatched entry holes, and felt unsafe; another says management sent them to collections before they moved out. The contrast suggests strong leasing but poor operations and follow-through once tenants settle in. New management is credited for recent improvements, and a three-bedroom lease costs around $900 per month. The property ages visibly, though some residents who knew earlier management say changes are underway. Staff turnover in the office has been frequent. Families with children or high maintenance expectations should weigh the upbeat entry against the documented maintenance lapses and pest issues.

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Landmark Conservancy Apartments

#216

67

Landmark Conservancy Apartments

3.9(222)✓ Google-verified

Long-term residents and newer arrivals praise the quiet atmosphere, green spaces, and a maintenance crew that responds quickly and treats requests seriously. Recent management changes have brought visible upgrades: units are being remodeled, appliances replaced promptly, and staff like Don and Javier earn consistent recognition for going beyond normal help. However, the transition has fractured communication about core safety and maintenance issues. Vehicle break-ins, persistent dog waste problems, and chemical burn incidents at the pool went unaddressed or unannounced. One-star reviews cite a $20 monthly amenity fee charged while clubhouse and gym sat closed for months, and a four-month radio silence on security deposit deductions. The split between 67% five-star and 27% one/two-star ratings reflects a property in transition: newer residents see exciting improvements; those who lived through multiple ownership changes and service gaps see negligence.

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Argosy at Crestview

#217

66

Argosy at Crestview

4.0(105)✓ Google-verified

Most long-term residents praise quick maintenance response, attentive staff like Alix and Shelby, and a welcoming vibe that feels homey. The property offers good value for the location and amenities, with quiet neighbors and well-maintained common areas. However, recent complaints center on office staff rudeness (one named individual named repeatedly), recurring pest problems in units, and porch theft. Rent increases and outdated appliance replacements are also cited. This split reflects both strong operational pockets and frustrating gaps in management accountability. Pack theft from porches stands out as a persistent security gap. Staff quality varies notably. Some long-time residents report the complex has shifted character recently. Maintenance itself is consistently praised as competent and fast.

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Urban North Apartments

#218

57

Urban North Apartments

3.4(94)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the maintenance response time, secure parking garage, and pet policies, with Danielle and Jane earning repeated recognition for helpfulness. However, a cluster of one-star reviews from mid-2024 flags severe pest infestations, questionable deposit practices, unprofessional management conduct during move-out, and a long list of add-on fees that frustrated tenants felt went unserviced (valet trash collection, in particular, was paid but not delivered). Sound insulation remains a liability. Several reviewers report hearing neighbors clearly through walls and floors. While amenities such as the pool, gym, and clubroom are well-maintained when accessed, the deposit refund process appears inconsistent and contentious, and management tone shifts notably when disputes arise, deterring prospective residents who observe unhelpful leasing interactions.

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The Wayman

#219

59

The Wayman

3.5(382)✓ Google-verified

Leasing and office staff shine: Joel, Tanya, and the team consistently earn praise for patient, knowledgeable tours and professional handling of applications. Residents appreciate the location near the Domain, pool, outdoor kitchen, and peaceful surroundings. However, the property struggles with maintenance execution. Multiple tenants report water leaks from pipe bursts and ceiling fans, slow repairs (including a 7-month dishwasher delay), cockroach infestations, and management reluctance to offer credits for resident-affecting damage. New management appears to have improved responsiveness, but systemic issues remain. The sharp split between five-star tours and one-star resident complaints suggests the leasing experience masks operational shortcomings once tenants move in. The pet-friendly and student housing markets should note: first impressions are polished, but property condition and maintenance speed are points of friction. Veterinary-damage claims and pest concerns warrant direct questions during tours.

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Reveal at Onion Creek Apartments

#220

65

Reveal at Onion Creek Apartments

4.4(73)✓ Google-verifiedPublishes prices

Strong maintenance team and modern spaces draw praise, but security and facility upkeep concerns linger. Adan, Mando, Karel, and office staff (Morgan, Angela) earn repeated recognition for fast emergency response and professional repairs. Renovations have improved the feel of units and common areas. However, residents report vehicle theft despite gated access, persistent humidity and mold damage in units, frequent pool closures without notice, and dirty hallways and elevators. One resident paid over 3k in losses to mold; another had a garage gate damage her car. These gaps between advertised luxury and day-to-day experience divide satisfaction sharply. Pet owners here contribute to grounds issues: dog waste left uncleaned in walking areas and building entrances. Deliveries and trash collection are inconsistent. Security concerns, building maintenance lapses, and amenity availability seem to overshadow staff effort for longer-term residents.

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Bridge at Asher Apartments

#221

64

Bridge at Asher Apartments

3.8(255)✓ Google-verifiedPublishes prices

Many residents credit Brenan, Ashley, and Kristen in the leasing office for patient, professional guidance through application and move-in. The property offers a large pool, dog park, and outdoor fitness area that residents value. However, persistent complaints centre on maintenance: long waits (months for fixes), unscheduled visits that inconvenience residents, language barriers preventing repairs, and hallway cleanliness issues including a reported cockroach infestation. One resident described sleeping with their bedroom door open for over a year due to a cleaning failure. Management responses are perceived as generic and dismissive, not addressing the root problems. Renters with straightforward leasing needs and those who rarely need maintenance service tend to feel satisfied here. Those requiring frequent maintenance support, living in older sections, or sensitive to noise should think carefully before signing.

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Brook Meadow Village

#222

65

Brook Meadow Village

3.9(143)✓ Google-verified

Divided sharply between new residents and long-term tenants. Recent arrivals praise affordable rents and leasing staff (Audrey, Getzy, Melanie) who go the extra mile. But months in, the experience deteriorates: maintenance requests go unfixed for weeks or never happen, roaches appear in fridges, mold grows in HVAC systems, and broken gates let people wander the grounds at night. Several tenants hired their own contractors rather than wait. Lease exit disputes add frustration-refunds promised in 30 days never arrive, and move-out dates get altered without explanation. Since longtime maintenance worker Luis left, care has declined visibly. Residents mention dumpsters attracting homeless encampments, loud noise after 10 pm, and a laundry room door that fell and sent someone to hospital. The property's North Austin location is convenient to bus, library, and stores, but security and safety concerns overshadow that advantage.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities

MAA Balcones Woods

#223

60

MAA Balcones Woods

3.5(263)✓ Google-verifiedPublishes prices

Staff at the leasing office-especially Tila Newbery and Kayla Gordon-earn consistent praise for patience, warmth, and clear communication during the application and move-in process. Residents describe a genuine sense of community and fast maintenance turnaround. However, a meaningful share report serious gaps: poor follow-up communication that leads to late fees, maintenance requests that languish (water damage, roach infestations, structural repairs), and missing gym facilities. The experience appears sharply split between smooth initial entry and ongoing operational friction. Lawn service disturbances, noise from the pool, and package theft round out regular complaints. Those praising the property often mention long tenure and emotional attachment; those with the worst experiences cite documented maintenance failures and unresponsive management that escalated into legal disputes.

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Oakville Apartments

#224

59

Oakville Apartments

3.4(275)✓ Google-verified

Oakville draws strong praise for amenities, layout, and a few standout staff members, but residents consistently battle unresponsive management, recurring AC breakdowns that linger for weeks, and pests. Communication gaps mean maintenance enters without notice despite requests, gates malfunction routinely, and billing disputes arise at moveout. The property feels split: maintenance crews are competent and kind, yet the leasing office frustrates those seeking answers or timely fixes.

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The Lantern

#225

59

The Lantern

3.3(261)✓ Google-verified

The Lantern is a luxury pet-friendly community going through marked transition. A small group of residents with recent positive moves praise the new management team (Zina, Maili, Jennifer, Xena) for responsiveness, weekly landscaping, and resolve that's improved communication and move-in care. Yet the majority of recent reviews document years of deferred maintenance, active mold and leaks left unfixed for months, pools and gyms offline, and a persistent squatter problem that management acknowledges but claims it cannot control. Wash machines arrive filthy and broken; maintenance requests vanish or return weeks later. The split between five-star and one-star reviews (51% to 41%) reflects whether someone arrived before or after the management change. Dog park and spa amenities exist on paper, but reviewers describe a property that has been allowed to decay. One resident of 12 years notes the new team is "taking on a huge task" to fix the place, suggesting prior neglect was structural. If you live here now, your experience hinges on whether maintenance calls reach the new management or disappear into the old system that residents say ignored them.

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Legends Lakeline Apartments

#226

59

Legends Lakeline Apartments

3.5(144)✓ Google-verified

New management has turned things around for many residents, with faster maintenance response and a cleaner property, though a vocal segment reports ongoing noise, trash, and security lapses. The leasing team (Jaiden, Chrissa, Charlotte) earns consistent praise for patience and attentiveness. Recent five-star reviews credit visible improvements in the pool and common areas, but earlier complaints about rude staff, broken gate access, and months-long AC outages reveal a rocky transition period that left some tenants frustrated.

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Terrastone Travesia Apartments

#227

60

Terrastone Travesia Apartments

3.7(204)✓ Google-verifiedPublishes prices

Strong five-star reviews highlight Florita's outstanding leasing assistance and a well-kept property with green spaces and clean areas. However, residents report significant frustration with move-out charges, slow communication after lease end, and property management handling of rental records and application fees.

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Windy Ridge

#228

59

Windy Ridge

3.7(72)✓ Google-verified

Tenants report Jonathan, the head maintenance tech, earns consistent praise for quick, thorough work and genuine care. Some office staff earn similar marks for professionalism. However, noise complaints dominate: poor insulation means every footstep, furniture move, and neighbor disturbance travels; one long-term resident reports 400+ days of sleep disruption, retaliation after complaining, and managed-anxiety medication for both resident and pet. Roach problems are widespread and repeated. Management refuses to mediate neighbor disputes, leaving tenants to approach troublemakers directly. The complex gate, advertised as secured, has barely functioned in years. Rents have climbed significantly ($400 rise over five years noted), while core maintenance like gym equipment and pool upkeep lag behind. Security deposit refunds stall for months; flooding damage gets patched poorly rather than properly repaired. Parking cars get scratched regularly; unsupervised youth roam and vandalize. Management staff turnover is constant (nine managers in eight years for one tenant), communication between office and maintenance breaks down, and inspections appear performative rather than corrective. When tenants escalate complaints, retaliation warnings follow rather than solutions. Pet-friendly policies exist, but the overall environment delivers stress rather than quiet, safe, or well-maintained living.

Affordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities

Oltera in So East

#229

62

Oltera in So East

3.8(78)✓ Google-verifiedPublishes prices

Oltera offers spacious, newly renovated apartments in Southeast Austin with genuinely engaged staff members who earn regular praise by name. Residents highlight quick turnarounds on routine maintenance and a welcoming sense of community. However, a significant subset report unresolved water damage, mold, and aggressive debt collection after move-out, alongside concerns about theft from parked vehicles and unauthorized apartment entries. The complex charges pet fees ($400 one-time, $20/month) and mandatory services like trash pickup, which some view as overpriced relative to the problems.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities

High Oaks

#230

60

High Oaks

3.5(146)✓ Google-verified

Long-term residents praise staff responsiveness and the natural setting, though move-in conditions and pest management remain serious pain points. A small group of staff members (Brooke, Ambrosio, Caleb, Rodriguez) earns consistent mention for going beyond expectations, yet several tenants report negligent move-ins, persistent roach problems the pest control contractor struggles to solve, and property managers who deny or deflect complaints. The 51% five-star to 35% one/two-star split reflects this divide: people either find genuine community and quick repairs, or face broken appliances, locked-out keypads, and pest issues they cannot resolve.

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Radius at The Domain

#231

65

Radius at The Domain

3.8(351)✓ Google-verifiedPublishes prices

Staff turnover has brought real improvements: recent five-star reviewers consistently praise Mackenzie, Cele, Leila, and Anton for friendliness and urgency. Community events draw praise. However, persistent complaints about maintenance quality (peeling tubs, falling kitchen sinks, water seeping through windows), mold issues handled poorly, and thin soundproofing undercut these gains. One-star reviewers also flag surprise charges, poor communication, and early-morning construction noise (6 am daily except Sunday) as making the complex feel unreliable despite decent pricing for North Austin.

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Avery Oaks

#232

57

Avery Oaks

2.7(133)✓ Google-verifiedPublishes prices

Avery Oaks splits sharply: long-term residents praise the well-kept grounds, pool, and specific staff like Martha and Yvonne, but many report a complex plagued by break-ins, poor soundproofing, and management indifference to resident safety. Over half of reviews are one or two stars. Several residents cite serious issues: garage and car thefts, broken gates staying unfixed for months, police calls for door entry attempts, and CCTV gaps beyond the entrance. Noise complaints echo across reviews-parties, fireworks, screaming at 2 a.m.-with little management response. Move-out fees charged despite residents following stated procedures fuel allegations of unfair billing. Individual staff members (particularly Martha Montes and Yvonne) earn consistent praise for care and responsiveness.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Callista Hill Country Apartments

#233

63

Callista Hill Country Apartments

3.7(211)✓ Google-verified

Staff like Alex and Chris excel at leasing and tours, and maintenance handles minor repairs quickly. But the complex struggles with its core operations: cars get stolen due to poor security, parking fills after 10pm, and residents face surprise cleaning bills of $250-$400 after move-out despite being told their units were clean. Multiple residents reported management ignoring safety complaints (homeless encampments, mail theft) and unresolved water damage. The peaceful setting and friendly neighbors draw praise, and on-site amenities are substantial. Yet residents living longer than a year report noticeable decline after management changes, with unclean common areas (pool shut down frequently), broken fitness equipment, and little recourse when complaints reach corporate office.

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Beck at Wells Branch

#234

58

Beck at Wells Branch

3.3(480)✓ Google-verified

Rachel and the new management team earn consistent praise for fast, caring responses to residents' concerns. However, the property struggles with long-standing maintenance backlog, persistent neighbor noise, and a pattern of infrastructure failures (gates, pool, fencing). Recent management changes signal improvement, but reviews show the community faces a gap between front-office service and grounds upkeep.

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Promesa Apartments

#235

63

Promesa Apartments

3.9(76)✓ Google-verified

Long-term residents consistently praise the responsive management team (especially Ava and Laura), fast maintenance, and quiet setting despite proximity to schools. The complex offers spacious apartments at competitive prices with dog-friendly grounds. However, a growing strain emerges: repeated car break-ins, inadequate security response, and reports of worsening property maintenance and cleanliness undermine the experience for some residents, particularly those concerned about vehicle safety.

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Agave Falls Apartments

#236

58

Agave Falls Apartments

3.3(287)✓ Google-verified

Strong leasing experience and reliable maintenance staff make a good first impression, but long-term residents report mounting problems: mold hidden under paint, pest invasions through HVAC, trash accumulation, and an office that responds better in person than by phone. Newer renters praise the pools and amenities; those who stayed multiple years describe a community that started well then declined.

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Sedona Springs

#237

63

Sedona Springs

3.7(144)✓ Google-verified

Sedona Springs draws tenants seeking a calm, tree-filled setting in Oak Hill with responsive maintenance and reasonable pricing for its spacious floor plans. The property's older construction means thicker walls and quiet neighbors, but also brings trade-offs: dim lighting, cracking seals, and poorly executed finishes that clash with rental costs some find steep for the building's age.

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Tisdale at Lakeline Station

#238

57

Tisdale at Lakeline Station

3.5(88)✓ Google-verifiedPublishes prices

Recent tours are consistently smooth, with staff like Courtney, Kitzie, and Jaiden praised for patience and knowledge. Residents and visitors rave about modern finishes and amenities like the gym, pools, and rooftop lounge. However, current residents report serious post-move-in problems: management stops responding, security doors stay broken, fire alarms trigger multiple times monthly, and policies disclosed during leasing (free EV charging, door access) are enforced differently after signing. One 12-hour shift nurse paid application fees, received no communication despite repeated contact, had her approved lease cancelled by the office, and the fees were retained. Some residents feel new management and ownership have deprioritised their concerns in favour of tour experience and ratings.

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Gallery at Domain

#239

58

Gallery at Domain

3.4(479)✓ Google-verified

Long-term residents praise the maintenance crew's speed and the community events that foster genuine connection. However, newer residents report troubling patterns: misleading lease terms, aggressive deposit deductions for normal wear, pest infestations staff ignores, and office communication that ranges from dismissive to hostile. The keyless entry fails monthly, gym equipment breaks and stays broken, and packages vanish from front doors. Residents weighing this complex face a deep divide: stay years and enjoy the perks, or risk costly conflicts at move-out and ongoing issues during your stay. Strong in place and social life; weak in management integrity and problem-solving.

Student HousingLuxury ApartmentsAffordable & Section 8 Housing

The Morgan

#240

54

The Morgan

3.1(444)✓ Google-verified

The Morgan suffers from widespread maintenance neglect, management dysfunction, and serious habitability issues. A rat infestation persists because Greystar management owes the pest control contractor over a thousand dollars while still charging residents for the service. Repeated complaints about broken air conditioning, water damage, screens never installed, and dishwashers that do not work go unresolved for weeks or months. Residents report being ignored by the leasing office, lied to about repair status, and treated with hostility when they escalate concerns; one military resident spent $75 on laundry elsewhere while waiting months for an in-unit washer to be fixed. The recent management change from CAF to Greystar in October 2025 brought additional chaos: rent payment systems failed, repeated emergency emails blamed residents, and basic supplies (window screens, replacement parts) are not being ordered. The office is operating out of a vacant apartment during renovations. A small handful of staff members receive praise for warmth during leasing, but the overall tone from management is dismissive and confrontational. Security issues include homeless encampments and vandalism; the community pool has been dark since summer and likely unusable. Prospective residents should expect slow repairs, poor communication, and a frustrating experience despite the model unit's appearance.

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The Vue

#241

62

The Vue

3.7(177)✓ Google-verified

Staff like Laura and Julian earn consistent praise for professionalism and knowledge during tours, and recent residents love the modern layouts, in-unit washers, and amenities. However, a year-round pattern of unaddressed maintenance failures, roach infestations, non-functional AC and pool, and unresponsive office staff dominates later complaints, creating a stark divide between what the leasing team promises and what residents experience after move-in. The property struggles with basic upkeep: pest control rarely arrives despite payment, bathrooms peel, appliances misfunction within days, and management either ignores requests or sends unprepared technicians. Several residents report extreme frustration with locked-out units and debt collection tactics that contradict the welcoming tours.

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Folio Apartments

#242

54

Folio Apartments

3.3(271)✓ Google-verifiedPublishes prices

Leasing tours here can be smooth, and new residents report quick fixes for urgent maintenance calls. The fitness room and multiple pools draw praise, as does the North Austin location near the Domain. But staying reveals structural problems: thin walls transmit neighbor noise relentlessly, bedrooms stay hot despite AC running, appliances age poorly and break, and parking spaces are cramped. After you sign, management shifts-complaints about noise violations and broken equipment go unaddressed, security concerns after garage break-ins linger for weeks, and gate failures happen regularly. Residents face high move-out fees and challenged security deposits, often backed by the corporate owner (Greystar). The dog parks lack proper drainage and maintenance; raccoons overrun trash bins nightly; and building systems struggle with basic tasks like lighting poolside areas or preparing for winter weather. Office staff have been described as indifferent to resident problems once leases are signed. Multiple residents regret moving in and warn others away, citing a gap between the polished tour experience and the daily reality of living here.

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Fifteen15 South Lamar Apartments

#243

59

Fifteen15 South Lamar Apartments

3.6(109)✓ Google-verifiedPublishes prices

Staff warmth and amenities draw praise, but infrastructure reliability overshadows the experience. The rooftop pool, gym, and co-working spaces impress residents, and maintenance crews respond quickly when called. However, repeated parking gate breakdowns, broken elevators, false fire alarm evacuations at 3-4 a.m., and car thefts create persistent friction. New management (Willow Bridge, ~1 year in) has improved communication and professionalism since the transition, yet basic security and access systems remain inconsistent. For a $1,900-2,800 rent range, residents expect these systems to simply work. Long-term residents report mostly minor issues, while others cite safety as a dealbreaker. The building's scale (350+ units) strains parking and guest accommodations. Most recent reviews show improvement under current management, though skeptics remain unconvinced that the core problems will be solved.

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Stoney Ridge Apartments

#244

58

Stoney Ridge Apartments

3.5(88)✓ Google-verified

Front-line staff earn consistent praise for speed and kindness, and the hilltop location near downtown plus pet-friendly grounds appeal to many residents. However, reviews split sharply over management practices: some tenants faced mounting fees for vague violations, mold in bathrooms, AC delays during summer, and non-functional communal laundry, while others found the older complex well-maintained and comfortable for the price.

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Remington House Apartments

#245

61

Remington House Apartments

3.6(123)✓ Google-verified

Long-term residents praise the leafy North Austin location, friendly individual staff members like Kimberly and Lauri Jo, and the value of spacious older units at moderate rent. Yet recent arrivals report weeks-long maintenance delays, severe cockroach infestations across apartments despite requests, hostile office communication, and property-wide condition issues ranging from cracked stairs to debris-filled dumpsters. The divide is sharp: those who stay longer tend to overlook dated infrastructure; newcomers cite systemic unresponsiveness and sanitation failures as dealbreakers. The business website highlights pet-friendly policies (cats, dogs up to 55 lbs), a pool, and picnic areas. Several reviews mention prompt response times and grill facilities as positives. However, the reviews that detail pest control involvement show that treatment has not resolved infestations, and multiple reports of uncooperative or confused staff undercut claims of friendly service. Lease termination disputes and parking/security complaints add further friction.

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Milan Apartments

#246

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Milan Apartments

3.5(246)✓ Google-verified

Five-star reviews consistently praise staff by name (Mariela, Nataly, Yoan) for warmth and efficiency during tours and move-ins, and report same-day maintenance responses. However, a detailed one-star review describes persistent mold in windows, roaches throughout units, electric bills near $300/month due to poor insulation, unreliable internet despite mandatory $75 fee, days-long AC outages with no interim solution, neglected common areas, and management unresponsive to complaints. The stark split between experiences suggests service quality depends heavily on circumstances and timing of occupancy. This gap reflects a property caught between strong front-end operations and significant maintenance or construction-quality shortfalls in actual living conditions. Prospective residents should ask specifically about insulation standards, pest control protocols, AC reliability, and internet performance before signing.

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The Orion Apartments

#247

59

The Orion Apartments

3.5(185)✓ Google-verifiedPublishes prices

The Orion's leasing team earns consistent praise for speed and personal attention, but long-resident reviews tell a story of systematic neglect. Work orders sit open for months while management marks them complete without visiting; pest complaints go unanswered for years; dumpsters overflow continuously; and maintenance failures-leaking ceilings, broken ACs in 80-degree heat, rat infestations-get excused or postponed indefinitely. Recent management turnover (at least four companies in a year) has sparked brief optimism, with some tenants noting Nautica Phillips and Gloria's willingness to listen, yet the pace of actual fixes remains glacial for current residents, many of whom report overcharging and minimal office availability. The property itself has good bones: locations near parks and trails, walkable amenities, affordable rents, and units with modern finishes. New management acknowledges the backlog publicly and has reopened the pool and resolved dumpster pickups. Tenants considering a move should know the lease requires air filters and maintenance response, which the complex does not reliably provide. Pet owners see no specific care mentioned in reviews, though dog waste and flea/tick issues appear in yards.

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Pointe 360

#248

51 low data

Pointe 360

3.0(44)

Deep divide in tenant experience hinges on management change. Under Donna (past three years), residents praise fast maintenance response, a close-knit community feel, and scenic trails nearby. Before her arrival and during transition periods, the property suffered severe neglect: flooding, mold, roaches, closed office, and mounting security deposit disputes. This business works best if you catch it now, but its reputation took years to rebuild.

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The Olivine

#249

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The Olivine

3.2(217)✓ Google-verified

Word-of-mouth often centers on the leasing team, especially Beatrice and Nikki, who walk tenants through paperwork and move-in without stress. Mario and the maintenance crew earn repeated praise for same-day fixes and genuine helpfulness. However, serious complaints describe move-in apartments infested with roaches, missing fixtures, and incomplete inspections. Tenants report pest issues management failed to resolve, unaddressed safety hazards including collapsed ceilings and inadequate lighting despite repeated requests, and contested damage charges ranging over $1,800 after checkout. The property manager rarely appears in tenant accounts. Quality varies sharply between leasing experience and ongoing living conditions. Whether the office excellence transfers to daily management remains contested. Recent movers celebrate the team; former residents describe months of neglected problems. Pet-friendly amenities appeal to residents with dogs, though pest complaints raise concerns about facility conditions. High staff turnover and inconsistent follow-through on repairs and safety issues cloud the picture. Five-star reviews cluster in the leasing phase; one-star reviews reflect long-term residency.

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Polo Club

#250

56

Polo Club

3.2(215)✓ Google-verified

Polo Club's 3.2-star rating masks a stark divide: 37% five-star and 37% one-to-two-star reviews. Long-term residents describe a building plagued by recurring water loss, failed A/C repair, and pest issues, with staff turnover so frequent that some reviewers name six different management companies in nine years. Recent management has improved responsiveness, but the underlying infrastructure-80s-era plumbing and aging units-continues to fail residents paying up to $1,300 monthly for one-bedroom apartments. The property offers basic amenities (pool, fitness center, covered patios, free parking) and sits in a convenient north Austin location, but complaints consistently center on maintenance delays ranging from weeks to months, mold and pest control requiring repeated requests, and no compensation offered for uninhabitable conditions. One tenant reported non-return of deposits; another described a manager's family member placed in her apartment without consent. Safety complaints and thin-walled units amplify dissatisfaction.

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Lotus Village Apartments

#251

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Lotus Village Apartments

3.3(186)✓ Google-verified

Half of Lotus Village's reviewers report excellent experiences driven by attentive staff and swift maintenance fixes under new management. The other half describe a complex struggling with cockroaches, delayed repairs, and neglected amenities, though recent reviews suggest conditions are improving. Staff members like Andis, Eddy, Felipe, Junior, Edith, and Brenda consistently earn praise for speed and professionalism. However, older reviews document months without pest control or repeated visits to address the same issues. The property underwent ownership changes that reviewers note have affected both service quality and pricing.

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The Ranch Apartments on Parmer Lane

#252

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The Ranch Apartments on Parmer Lane

3.4(169)✓ Google-verified

Maintenance stands out as the strongest point: residents report quick emergency fixes and reliable service requests handled within hours. Families appreciate the gym, pool, beach volleyball, playground, school proximity, and quiet upper floors, though leasing office communication remains a weak spot. Major red flags emerge in security (six cars stolen, nine break-ins reported), pest issues, and pool sanitation in some reviews, though others report zero bug problems and safe parking.

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Auro Crossing

#253

60

Auro Crossing

3.6(255)✓ Google-verified

Auro Crossing draws strong praise for individual managers Ty and Ms. Crawford, with residents highlighting their care and dedication to events and problem-solving. However, experiences fracture sharply: many residents praise clean grounds and responsive work orders, while others report months-long repair failures (washer, AC, electricity), a broken rent payment system that generated hundreds in late fees, office hours not being honored, and pervasive noise from neighbors playing music late into the week.

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Summit at Westwood Apartments

#254

59

Summit at Westwood Apartments

3.5(163)✓ Google-verifiedPublishes prices

Residents praise individual staff members like Kayla, Stormy, and Kristy for genuine effort to turn the community around, and several note the convenient location near schools and parks. However, a significant portion of recent reviews detail systemic failures: months without pest control despite tenant charges, summer-long pool closures, AC failures lasting five weeks, security deposit refusals, and work orders marked complete with no actual service. The shift to new management in late 2024 shows promise but has not yet resolved the backlog of deferred maintenance and billing issues that frustrated long-term residents. The property trades on student housing appeal with flexible payment and pet policies, yet chronic infrastructure problems (broken gates, poor HVAC maintenance) and fees for unavailable services undermine the value proposition. Those considering a move should weigh the improving staff against documented patterns of delayed repairs and service failures.

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Residences at the Domain

#255

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Residences at the Domain

3.1(222)✓ Google-verifiedPublishes prices

Long-term residents and recent arrivals report sharply different experiences. Some who have stayed multiple years praise staff responsiveness and the location; however, the majority of reviewers describe aging buildings, broken elevators, and maintenance that does not stick. The property's biggest friction point is parking: residents report vehicles towed from spots with missing or unclear signage, with management refusing accountability. A second major pain is hidden fees. Residents discover $70/month mandatory WiFi charges, separate electric bills for chiller systems, credit card payment processing fees, and newly announced parking charges. Staff member Karissa receives consistent praise for helpfulness, but others are described as dismissive or rude. The gap between the "luxury" positioning and actual conditions frustrates tenants most.

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Eryngo Hills

#256

59

Eryngo Hills

3.4(172)✓ Google-verified

Named staff like Melissa, Meliza, and Chris earn consistent praise for leasing help and proactive repairs. Yet multiple residents report weeks-long delays on maintenance requests, persistent mold and cockroaches, broken air conditioning, missing hot water, and ceiling damage. Recent complaints cite management transitions and staff shortages as excuses, while some long-term residents note gradual improvements and renewed leases. Management responsiveness divides sharply: some praise attentive office teams and security patrols; others describe rude staff, excuses, and maintenance requests closed without fixes. Reviewers question whether positive five-star reviews reflect genuine resident experience or reflect management connections, given the volume of code violations and habitability concerns reported.

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Ascent North

#257

53

Ascent North

3.4(193)✓ Google-verifiedPublishes prices

Ascent North draws praise for standout maintenance technicians and competitive pricing, but long-term residents report a complex marked by systemic failures. Air conditioning repairs drag on for weeks or months in Texas heat, roaches persist despite treatment promises, office staff rarely answer phones or follow up, and management offers only token refunds when problems destroy property or ruin food. The property looks polished on tours, but daily life inside involves finding parking spots after 15 minutes, mold, billing surprises, and a leasing office that dismisses concerns. New tenants or those in good buildings may avoid trouble; those landing in problem units or staying longer face mounting frustration and unmet repair requests.

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Greystone Flats Apartments

#258

57

Greystone Flats Apartments

3.1(99)✓ Google-verifiedPublishes prices

Greystone split sharply after a management change. For years under Ellen and Cruz, residents praised responsive maintenance, good value, and a peaceful, dog-friendly vibe near campus. Since the recent takeover, multiple reviews report an empty pool all summer, ignored AC failures, cockroach and flea problems, closed office hours, and staff departures. The tension is stark: five-star loyalty from the prior era clashes with one-star warnings from recent months about deteriorating conditions and unreachable management. The property occupies a real space between segments. Its starting rents ($999-$1,569/month) and in-unit washer/dryer appeal to students and budget-conscious renters, yet older bones (1970s-80s buildings) and recent service failures undercut any "luxury" positioning. Pets are welcome with a bark park, though reviewers note it goes unmaintained. The management crisis is the pivot point: the same buildings that residents once called a hidden gem now face questions about basic upkeep and tenant care.

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Parkside Apartments

#259

49

Parkside Apartments

2.5(85)✓ Google-verifiedPublishes prices

Most residents describe a deteriorating property where management is unreachable and complaints go unresolved. Chronic issues include clogged pipes, lack of hot water, cockroach infestations, and loud neighbors. Maintenance staff are polite but cannot keep up. Several tenants report security deposits kept in full or partially despite clean move-outs, unexpected rent increases disguised as "website errors," and promised amenities (pool) that no longer exist. Leadership changes and staff turnover have made accountability nearly impossible. Billing disputes, ESA fee charges that violate original contracts, and referral to collections without documentation point to administrative dysfunction. The complex has attracted unauthorized commercial activities (car-lot operations), and safety concerns have prompted complaints to the city and BBB. One recent tenant praised responsive management, but is vastly outnumbered by reports spanning years of neglect.

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District on La Frontera

#260

54

District on La Frontera

2.9(355)✓ Google-verifiedPublishes prices

Most residents report a complex marked by roach infestations, broken appliances left unfixed for months, and maintenance that either ignores requests or botches repairs. Staff documentation appears unreliable, with work orders falsely closed as complete. A handful of residents praise individual staff members (Luz Fundora, Lisa in later reviews, unnamed "Cuban lady"), but these isolated bright spots cannot override the scale and severity of complaints about habitability, pest control failures, drainage problems, and management indifference. The gym has remained closed for several months, pools have been sporadically available, and unit turnover leaves apartments visibly dirty and broken. Residents moved out mid-lease or refused to pay rent due to unresolved conditions. More recent reviews hint at some staff changes improving responsiveness, yet safety concerns (no fire extinguisher, drug found at pool, aggressive towing practices, loose maintenance equipment) and core maintenance failures persist. The 2.9 rating across 355 reviews reflects a property where systemic operational collapse overshadows rare individual courtesy.

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Vue at the Cameron

#261

50

Vue at the Cameron

3.5(34)✓ Google-verified

Most recent reviews flag serious maintenance failures, unresponsive staff, and safety issues. One reviewer reported no hot water since move-in; another found non-functional air conditioning, broken outlets, and stove on arrival despite move-in fees. Pest infestations, neighborhood noise, constant package theft, and transient foot traffic appear repeatedly. Two isolated five-star reviews from years ago mention quiet and cleanliness, but 35% one/two-star ratings and 59% five-star reflect extreme polarization, with the weight of current complaints centered on habitability, management accountability, and security.

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Eagle's Landing

#262

50

Eagle's Landing

2.8(66)✓ Google-verified

Eagle's Landing offers spacious apartments in East Austin and Mueller District, but maintenance and management issues dominate feedback. Residents report work orders marked finished without repairs being done, filthy move-in conditions requiring professional cleaning, and dangerous situations like loose dogs and broken glass in common areas. Staff friendliness exists but cannot offset the lack of follow-through on core services.

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San Marin Apartments

#263

51

San Marin Apartments

3.3(180)✓ Google-verifiedPublishes prices

Current residents describe a complex in a nice area with decent amenities that has declined sharply since management changed. Pest and mold problems, inflated utility bills, and staff unavailability plague the experience. Move-out fees often exceed deposits by thousands, leaving residents disputing charges in collections. While maintenance responds quickly in rare bright moments, most repairs go incomplete or unaddressed. The office is frequently unreachable during business hours. Residents report aggressive deposit increases mid-lease, discriminatory enforcement of pet policies, and rental application denials that others attribute to broken screening systems. The community feels hostile rather than welcoming, especially to residents with service animals or those questioning charges.

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Last updated 2026-09-08