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Volume Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 168 Google reviews · How we rank ›

3.9(168) 67 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Volume Apartments
Location
East Austin, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
168
Ranking
#456 in Luxury Apartments
Best for
Pet owners seeking affordable community with responsive on-site management in walkable East Austin location.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08).

What we found

Residents consistently praise the staff, especially Property Manager Mykala and Assistant Manager Andres, for their attentiveness and willingness to solve problems quickly. The location, affordable rent, and pet amenities draw strong approval, along with functional units, reliable maintenance response, and a sense of security. However, a significant minority report serious pest issues, disruptive neighbors with slow management response, unexpected parking policy reversals, and disputed move-out charges. The split between five-star and one-two-star reviews suggests the experience depends heavily on which unit you occupy.

Maintenance and laundry systems work well, and the community events and quiet atmosphere appeal to long-term residents. The real friction points are pest control consistency, conflict resolution between neighbors, and billing clarity after checkout. Prospective tenants should ask directly about current bug concerns and get lease terms in writing, especially around vehicle registration limits.

Praised for
  • responsive and caring staff by name
  • good value for rent
  • well-maintained amenities and appliances
  • safe community with security
  • pet-friendly with dog park
Watch-outs
  • pest infestations (gnats, roaches, bugs)
  • noisy neighbors and poor noise management
  • unclear or changing lease terms
  • extra charges after move-out
responsive-managementfriendly-staffpest-problemsnoisy-neighborsgood-valuequiet-communitysafe-securewell-maintained
Best for: Pet owners seeking affordable community with responsive on-site management in walkable East Austin location.
Think twice if: Pest control track record unclear; neighbor noise complaints unresolved by management in some cases; verify parking policies in writing before signing.

What this place gets right

  • Named staff (Mykala, Andres) praised for problem-solving
  • Affordable rent with strong amenities value
  • Pet-friendly with dedicated dog park
  • Security and quiet appeal to many residents

Before you tour or apply

  • Property Manager Mykala known for thorough follow-up and attention to detail
  • Assistant Manager Andres repeatedly praised for speedy lease processing and approachability
  • Dog park available on-site
  • Laundry facilities cheaper than laundromat, app-based payment
  • Security presence on property
  • Hot water and pressure perform well
  • Maintenance responds quickly to requests

Resident ratings

Luxury Apartments
Affordable rent described as excellent value, though pest issues and neighbor noise complaints undercut luxury expectations
Pet-Friendly Apartments
Dedicated dog park and pet-friendly policies praised; no complaints specific to pet accommodation itself

How it stacks up

  • Rated 3.9 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

What keeps coming up

helpful staffbroken mailboxescompact livinghomey feelingpest controlcute buildingresident carefriendly neighborsbugsfront office staff

How we scored this

How We Score
Star rating 28
Review volume 97
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Breaking down the ratings

5
111
4
11
3
3
2
3
1
40

FAQ

How quickly does maintenance respond to requests?
Residents report quick response times; one month-long tenant called maintenance 'very swift' in getting repairs done.
Is there a dog park for pets?
Yes, there is a dog park on-site. The property also welcomes pets and has multiple amenities for pet owners.
What amenities are included?
Gym, dog park, grilling area with hammocks, on-site laundry (cheaper than laundromat with app-based payment), security, and parking lot.
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Last updated 2026-09-08