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Stoney Ridge Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 88 Google reviews · How we rank ›

3.5(88) 58 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly Apartments
Stoney Ridge Apartments
Location
Galindo, Austin
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
88
Ranking
#110 in Affordable & Section 8 Housing
Best for
Pet owners and renters prioritizing location and staff friendliness over modern finishes.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-28.

What we found

Front-line staff earn consistent praise for speed and kindness, and the hilltop location near downtown plus pet-friendly grounds appeal to many residents. However, reviews split sharply over management practices: some tenants faced mounting fees for vague violations, mold in bathrooms, AC delays during summer, and non-functional communal laundry, while others found the older complex well-maintained and comfortable for the price.

Praised for
  • responsive maintenance staff (Luis, Nick, Carlos named)
  • welcoming leasing team (Irma, Dylan, Natascha noted)
  • affordable for the location
  • close to downtown and highways
  • pet-friendly with hillside walking trails
Watch-outs
  • unfair fees and bogus charges; $400 fine over insurance upload location
  • mold and water damage in units
  • broken AC not fixed quickly; smoke seeping between units
  • laundry machines frequently broken
  • poorly maintained grounds despite fees
  • pool not cleaned or staffed
responsive-managementfriendly-staffgood-valueslow-maintenancepest-problemsoverpricedwell-maintainedunresponsive-maintenance
Best for: Pet owners and renters prioritizing location and staff friendliness over modern finishes.
Think twice if: Concerns about fee disputes and mold warrant inspection before move-in; check laundry status and AC servicing history.

What this place gets right

  • leasing and maintenance staff named and praised (Irma, Dylan, Natascha, Luis, Nick, Carlos)
  • close to Downtown Austin and I-35
  • pet-friendly with terrain for dog walking
  • month-to-month flexibility and lower fees than newer complexes

Before you tour or apply

  • Leasing staff: Irma, Dylan, Natascha; Maintenance: Luis, Nick, Carlos
  • AC repair took two days in summer heat per one renter
  • Washateria machines frequently non-functional
  • Mold found in multiple bathrooms in at least one unit
  • Smoke seepage between units reported
  • Disputed $400 fee for uploading insurance to wrong portal

Resident ratings

Affordable & Section 8 Housing
Described as affordable for the location by repeat residents, but others report surprise fees and inflated charges.
Pet-Friendly Apartments
Welcomed pets and hillside grounds praised for dog walking; no dog park noted as a missing amenity.

How it stacks up

  • Rated 3.5 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

What keeps coming up

quick to helpcentral locationquick maintenancelaundryaffordablea/cleasing staffpoolsafetycleanliness

How we scored this

How We Score
Star rating 7
Review volume 85
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
45
4
9
3
5
2
4
1
25

FAQ

How quickly does maintenance respond?
Multiple reviewers report same-day or next-day service. One resident noted a two-day delay for AC repair during summer.
Is this complex pet-friendly?
Yes; the complex welcomes pets and offers hillside terrain for walking. No formal dog park is available.
How far is this from downtown?
About three miles; a short drive away and very close relative to other Austin rentals in this price range.

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Staff responsiveness divides sharply with infrastructure reality. Long-term residents praise Maribel, Lidia, and maintenance techs like Edwardo and Max for speed and care; the pool renovation and central location near downtown draw repeated mention. But newer arrivals report rats and roaches in walls, soaring electric bills (some claiming $440 monthly), broken fixtures, and flooding events that took days to address. Office professionalism wavers: some describe a welcoming vibe, others cite missed emails, extra fees, and gaslighting around maintenance issues.

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Five-star reviews praise named maintenance staff Jay, Leo 1, Leo 2, and Domingo for rapid, patient work on a 60-year-old property, and Brittney from leasing for transparent communication. One-star reviews describe chronic problems: water shutoffs every couple weeks without notice, widespread pest issues (roaches, rats), ceiling leaks that drip for weeks, and mold dismissed with instructions to "clean and screw it back." Security ignored car break-ins despite footage claims, and the leasing office demanded repeated documents from applicants who submitted everything upfront. The split is stark. Reviewers who experienced good maintenance call it a "wonderful community." Those dealing with infrastructure failures and security gaps call it unlivable. Utility bills run $250 monthly for one person, water separately $150. The property appears to shed leasing and maintenance staff frequently, leaving gaps in service continuity.

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Multiple residents report serious security breaches (break-ins, assault, lock-change refusals) alongside years-long maintenance failures (pool closure, roach infestation, plumbing). While staff like Karla earned praise for responsiveness when directly engaged, safety complaints and unmet maintenance needs vastly outweigh positive feedback. The property's 3.7 rating reflects sharp division: 49% five-star ratings cluster at the older, shorter reviews, while 29% one/two-star reviews from recent months document escalating security and upkeep concerns.

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Last updated 2026-09-22