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Silver Creek Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 55 Google reviews · How we rank ›

3.3(55) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Silver Creek Apartments
Location
Galindo, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
55
Best for
Long-term residents seeking quiet location and staff relationships; less suitable for those sensitive to aging infrastructure or utility costs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-08-04.

What we found

Staff responsiveness divides sharply with infrastructure reality. Long-term residents praise Maribel, Lidia, and maintenance techs like Edwardo and Max for speed and care; the pool renovation and central location near downtown draw repeated mention. But newer arrivals report rats and roaches in walls, soaring electric bills (some claiming $440 monthly), broken fixtures, and flooding events that took days to address. Office professionalism wavers: some describe a welcoming vibe, others cite missed emails, extra fees, and gaslighting around maintenance issues.

Praised for
  • responsive maintenance staff
  • helpful and caring office staff
  • quiet community
  • ample free parking
  • good value for location
Watch-outs
  • pest infestations not fully resolved
  • high utility bills despite newer appliances
  • poorly maintained aging building infrastructure
  • inconsistent office professionalism
  • questionable deposit retention practices
responsive-managementwell-maintainedquiet-communitygood-valuepest-problemsslow-maintenanceunresponsive-maintenancefriendly-staff
Best for: Long-term residents seeking quiet location and staff relationships; less suitable for those sensitive to aging infrastructure or utility costs.
Think twice if: Building maintenance and pest control have been inconsistent; utility bills run high; office procedures can cause billing disputes.

What this place gets right

  • Staff like Maribel, Lidia, Edwardo deliver quick maintenance response
  • free parking and central location 7-10 minutes from downtown
  • pool recently renovated, quiet grounds
  • reasonably priced for Galindo location

Before you tour or apply

  • Maribel, Lidia, Edwardo, Max cited repeatedly for responsiveness
  • pool closed 18+ months, recently reopened
  • rats in walls (Building 2), city inspector violation issued
  • electric bills reported $438+ monthly despite air conditioner and water heater replacement
  • lease termination emails initially reported missing, later confirmed received
  • security deposit retained as non-refundable when application not completed

Resident ratings

Luxury Apartments
Spacious, clean units and responsive maintenance praised, but aging infrastructure, pest issues, and high utilities undercut premium positioning.

How it stacks up

  • Rated 3.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

What keeps coming up

washers and dryershelpful staffwelcoming viberesident assistancekind stafflaundrymaintenance staffapplication processsecurity depositschool

How we scored this

How We Score
Star rating 1
Review volume 76
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
27
4
5
3
1
2
1
1
21

FAQ

How quickly does maintenance respond?
Reviewers report same-day or next-day fixes for plumbing and appliance issues. However, pest control and water damage handling have been slower and incomplete.
What are the fees beyond rent?
Application fee $50, security deposit $250 (retained if lease not signed). Late fees: $75 for missing fire extinguisher inspection, $35 for overdue rental insurance filing.
Is parking included?
Yes, free parking in lot and street parking available; reviewers note ample spaces. A few bike and scooter thefts reported.

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Front-line staff earn consistent praise for speed and kindness, and the hilltop location near downtown plus pet-friendly grounds appeal to many residents. However, reviews split sharply over management practices: some tenants faced mounting fees for vague violations, mold in bathrooms, AC delays during summer, and non-functional communal laundry, while others found the older complex well-maintained and comfortable for the price.

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Staff members Gabriela, Itzavy, Giorgio, Maxell, and Adrian consistently go beyond standard service, treating prospective and current residents with personal warmth and patience. Leasing appointments feel welcoming rather than transactional, and residents report problems get resolved quickly with genuine follow-up. Their South Austin location appeals to those seeking calm surroundings near UT and downtown corridors. Granite counters and stainless appliances anchor modern unit designs. Accessibility features and pet policies are in place. The repeated praise for individual staff suggests a workplace culture that values attentiveness.

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Tambaleo
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Most residents praise the location and the office staff, especially Ashley who handles move-ins with genuine care and patience. Maintenance responds quickly to requests and the community feels calm. However, several long-standing problems persist: parking lot and mailbox security lapses have led to thefts and break-ins, pests and mold appeared in units, and communication failures include ignored emails and sudden billing months after move-out. The divide is sharp. Newer or current residents tend to have smooth leasing experiences and clean units. Longer-term residents report chronic security neglect, maintenance delays, and neighbor-related odor seeping through walls. Staff warmth appears genuine but cannot overcome systemic gaps in security oversight and administrative follow-up.

Luxury Apartments

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Last updated 2026-09-08