Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
Bainbridge Apartments logo

Bainbridge Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 135 Google reviews · How we rank ›

3.4(135) 57 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Bainbridge Apartments
Location
South Lamar, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
135
Best for
budget-conscious renters near downtown willing to manage aging property quirks; pet owners needing low-cost housing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Strong praise centers on individual maintenance workers like Jay, Leo, and Domingo, who residents credit with going above and beyond despite managing a aging property. However, chronic infrastructure problems dominate complaints: water outages occur regularly, pests recur, mold appears in vents, and roofs leak. Car break-ins happen frequently; management provides little help beyond filing reports. High utility costs and the application process frustrate new residents. Price draws people in, but maintenance delays and property conditions drive many away before lease renewal.

The core tension is clear: a dedicated maintenance team works hard against aging systems and understaffing, while front office responsiveness varies widely. Security is a major concern. One resident waited six hours weekly for water; another paid $250 monthly in utilities living alone. Staff turnover appears ongoing. For budget-conscious renters willing to tolerate infrastructure issues and advocate firmly for repairs, the low cost and team effort matter; for those seeking stability or modern amenities, this property poses real risk.

Praised for
  • exceptional maintenance team (Jay, Leo, Domingo)
  • friendly and professional staff
  • reasonable pricing
  • responsive leasing office
Watch-outs
  • water shut-offs causing tenant disruption
  • pest and mold issues
  • car vandalism and poor security response
  • property deterioration and maintenance backlog
  • high utility bills
  • poor application process transparency
friendly-staffslow-maintenancepest-problemsoverpricedpoor-communicationunresponsive-maintenance
Best for: budget-conscious renters near downtown willing to manage aging property quirks; pet owners needing low-cost housing.
Think twice if: security concerns (car break-ins), water outages every few weeks, recurring pests, high utilities despite low base rent, and slow application processing.

What this place gets right

  • dedicated on-site maintenance team
  • below-market rent near downtown Austin
  • pet-friendly with Bark Park
  • modern leasing center and amenities

Before you tour or apply

  • Maintenance team members praised by name: Jay (consistently cited for responsiveness and patience), Leo 1, Leo 2, Domingo
  • Leasing staff Brittney noted for helpfulness
  • Water shut-offs occur roughly every two weeks for six-hour stretches
  • Utility bills cited as $150-250/month above expected Austin rates
  • Property described as 60+ years old with ongoing pipe and valve work
  • Pest control service does not classify as extermination, leaving residents without clear recourse

Resident ratings

Pet-Friendly Apartments
Bark Park available, but residents complain about pet waste not being cleaned in common areas.
Luxury Apartments
Marketed as modern but aging property with maintenance delays, mold, and water damage undermine premium positioning.

How it stacks up

  • Rated 3.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

What keeps coming up

friendly staffclean common areasaffordabilitypeaceful livingpoolmove in processquiet communitycaring staffleasing office staffefficient work

How we scored this

How We Score
Star rating 0
Review volume 93
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Breaking down the ratings

5
72
4
6
3
7
2
4
1
46

FAQ

How often are water shut-offs expected?
Multiple residents report water cut-offs occurring roughly every two weeks, lasting six hours or more. Management advises storing water to flush toilets.
What is the maintenance response time like?
On-site maintenance (Jay, Leo, Domingo, Domingo) is praised for responsiveness and follow-through, but some residents report pending repairs take weeks (e.g. ceiling holes unfixed for weeks).
Are pets allowed?
Yes. The community offers a Bark Park and is pet-friendly, but residents report inadequate cleanup of pet waste in common areas.
Request a quote

Similar apartment complexes nearby

Artisan at South Lamar
59

Artisan at South Lamar

3.5(129)✓ Google-verified

Artisan at South Lamar leaves residents sharply divided. Long-term tenants and those who worked closely with leasing staff praise the quiet setting, responsive maintenance crew, and personal attention from managers like Heather and Chloe. Pools, gym, and community feel are consistent highlights for satisfied residents. A significant group moved in during recent renovations and encountered unfinished units, mold in ventilation, cockroach infestations, and poor pre-move communication. One disabled resident reported unmet ADA needs and staff dismissiveness. While some issues resolved quickly, others persisted despite multiple service calls and inspections.

Luxury ApartmentsPet-Friendly Apartments
View profile
Stoney Ridge Apartments
58

Stoney Ridge Apartments

3.5(88)✓ Google-verified

Front-line staff earn consistent praise for speed and kindness, and the hilltop location near downtown plus pet-friendly grounds appeal to many residents. However, reviews split sharply over management practices: some tenants faced mounting fees for vague violations, mold in bathrooms, AC delays during summer, and non-functional communal laundry, while others found the older complex well-maintained and comfortable for the price.

Affordable & Section 8 HousingPet-Friendly Apartments
View profile
Bell South Lamar Apartments
79

Bell South Lamar Apartments

4.4(489)✓ Google-verified

Residents praise Bell South Lamar for its South Lamar location, responsive leasing staff (especially Manoj), and quick maintenance response when issues are caught. Friendly team members like Asencio and Jeremiah build genuine rapport with tenants, and the nearby neighborhood park and walkable dining add appeal. A significant minority report persistent frustration: emergency maintenance requests go unanswered, building manager Victoria has been dismissive and blamed residents rather than acting on safety hazards, and systemic issues like AC leaks, garage failures, and pest problems linger unresolved despite complaints. Those who left cited these mounting problems as reasons for early departure.

Pet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08