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Bainbridge Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 134 Google reviews · How we rank ›

3.4(134) 58 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Bainbridge Apartments
Service
Luxury Apartments
Reviews
134

What we found

Bainbridge attracts strong loyalty from residents who value the maintenance team's personal care, particularly technicians Jay, Leo 1, Leo 2, and Domingo, and praise the property's affordability near downtown Austin. However, the experience fractures sharply: an aging infrastructure (60-year-old property) triggers recurring water shutoffs, rat infestations, and AC leaks, while the leasing office communication gaps and staff turnover leave newer applicants frustrated and some tenants feeling ignored.

The building's appeal lies in its spacious floor plans and genuinely caring on-site staff, but residents entering a challenging leasing process or moving into units needing repairs should expect delays and may need to follow up repeatedly with management for solutions.

Praised for
  • friendly and responsive staff
  • maintenance team dedication (Jay, Leo 1, Leo 2, Domingo)
  • affordable rent for South Austin location
  • spacious layouts and well-maintained units when cared for
Watch-outs
  • frequent water shutoffs without notice
  • pest problems (rats and roaches)
  • leasing process delays and lack of communication
  • aging infrastructure causing maintenance issues
responsive-managementfriendly-staffpest-problemsgood-valuewell-maintainedslow-maintenance
Best for: Budget-conscious renters comfortable with older buildings who prioritize staff responsiveness over amenity perfection.
Think twice if: Water reliability and pest control are ongoing; expect delays in leasing processing and follow-ups on maintenance tickets.

What this place gets right

  • Affordable rent for South Central Austin location
  • On-site maintenance team known for responsiveness and personal care
  • Spacious floor plans
  • Pet-friendly with bark park

Before you tour or apply

  • Maintenance technicians Jay, Leo 1, Leo 2, and Domingo named repeatedly in positive reviews
  • Frequent water shutoffs lasting six hours or more, residents required to store water
  • Rat and roach problems reported in multiple reviews
  • 60-year-old building with ongoing pipe and hot water pressure work
  • Leasing staff turnover noted in October 2025
  • Utilities cover costs for vacant units, affecting rents

Resident ratings

Luxury Apartments
Spacious units praised; aging infrastructure (water shutoffs, pests, leaks) contradicts luxury positioning at this price point.

How it stacks up

  • Rated 3.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

What keeps coming up

friendly staffclean common areasratsaffordabilitypeaceful livingpoolmove in processquiet communitycaring staffleasing office staff

How we scored this

How We Score
Star rating 0
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
72
4
6
3
6
2
4
1
46

FAQ

Is on-site maintenance available?
Yes, on-site maintenance staff are present. Key technicians including Jay, Leo 1, Leo 2, and Domingo are noted for responsiveness, though response times to non-emergency repairs may vary.
Are there pet amenities?
Yes, the property is pet-friendly with a bark park on-site.
What happens during water maintenance?
Water is cut off periodically for infrastructure work, sometimes lasting six hours or more with little advance notice. The property recommends storing water for flushing toilets during these times.
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Last updated 2026-07-17