Austin Apartment Reviews Guide
Menu
Find Your Next Apartment Call
On The Green logo

On The Green

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 195 Google reviews · How we rank ›

3.4(195) 59 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
On The Green
Service
Luxury Apartments
Reviews
195

What we found

Recent guests and repeat residents praise the spacious floor plans, clean facilities, and individual staff members like Alexis and Chelsea who go the extra mile. Yet persistent complaints about communication delays, slow maintenance, and high move-out charges (especially for routine repairs like tub resurfacing and flooring) suggest management operations remain inconsistent, with quality heavily dependent on which staff member you connect with.

Praised for
  • Staff expertise and friendliness (esp. Alexis, Chelsea, Gabby)
  • Clean community and well-maintained amenities
  • Peaceful, spacious units with good design
  • Responsive management (recent improvement noted)
Watch-outs
  • Poor communication, delayed email/phone responses
  • Aggressive move-out billing for normal wear and tear
  • Slow or ignored maintenance requests
  • Pest problems (ants, roaches, spiders) on lower floors
friendly-staffresponsive-managementwell-maintainedclean-common-areasslow-maintenancepoor-communication
Best for: Renters who prioritize spacious layouts and amenities in a north Austin location and can connect with responsive staff members.
Think twice if: Expect slow communication channels, possible pest issues on ground floors, and contested move-out charges that may exceed your security deposit.

What this place gets right

  • Named staff consistently praised for care
  • Spacious units with walk-in closets and oversized patios
  • On-site amenities: pool, hot tub, dog park, fitness center
  • Trail access to Walnut Creek Park

Before you tour or apply

  • Staff members Alexis Zamora, Chelsea, Gabby, and Alexis consistently named for exceptional service
  • Dog park on-site
  • Ground floor residents report recurring pest problems (ants, roaches, spiders, earwigs)
  • Move-out charges documented: $260 tub resurfacing, $39 carpet cleaning, $15 microwave from $400–$600 deposits

Resident ratings

Luxury Apartments
Spacious 1- and 2-bedroom units praised for design and walk-in closets, but ground floors plagued by pest issues and move-out charges often exceed deposit amounts.

How it stacks up

  • Rated 3.4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What keeps coming up

apartmentshelpful staffclean apartmentspacious apartmentssecurityresponsive managementclean communityapplication feehomelessnessfriendly residents

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
92
4
21
3
15
2
7
1
60

FAQ

Does On The Green allow dogs?
Yes. The complex has a dog park on-site.
What happens to my deposit at move-out?
Reviewers report deposits are often fully used or exceeded by charges for carpet cleaning ($39), tub resurfacing ($260), flooring, and other repairs that residents describe as normal wear and tear. One resident was billed $2478.98 beyond their $600 deposit.
What staff should I ask for if I have issues?
Residents specifically praise Alexis Zamora, Chelsea, Gabby, and Alexis for responsiveness and problem-solving.
Request a quote

Similar apartment complexes nearby

Laurel Creek Apartments
56

Laurel Creek Apartments

3.5(29)✓ Google-verified

Laurel Creek started as an affordable find for families but has faced a sharp decline in resident quality and management oversight. Recent reviews describe unchecked pest infestation, drug use, theft, and domestic disputes, with management either unaware or indifferent. When staff like Thomas and Ikuzwe engage directly, they shine, but systemic issues around tenant vetting, maintenance speed, and safety have eroded trust. The physical space itself (natural light, finishes) draws praise, yet living conditions and sense of security have deteriorated markedly.

Luxury Apartments
View profile
The Post at Parmer
84

The Post at Parmer

4.8(172)✓ Google-verified

Staff moves fast to welcome new residents and solve problems same-day; leasing agents like James, Erienne, and Charnelle earn repeated praise for patience and genuine help. Management hosts monthly brunches, movie nights, and yoga sessions that residents actively mention as core to feeling part of a community. Maintenance responds within 24-48 hours on most requests. The pickleball court, pool, gym, and proximity to HEB and The Domain draw families and young professionals. Ground-floor noise and occasional theft from patios are noted concerns, but don't dominate resident satisfaction.

Luxury Apartments
View profile
Bridge at Tech Ridge Apartments
69

Bridge at Tech Ridge Apartments

4.1(275)✓ Google-verifiedPublishes prices

Half the residents report quick maintenance and welcoming staff who answer questions and process work orders promptly. The other half describe neglected noise complaints, maintenance jobs that need repeat calls, missing keys and mailbox access at move-in, and a vendor security breach that management did not fully own. Leasing staff names like Josi, Joyce, Natalia, and Guillemor appear in praise; some move-ins were impeccable, others arrived with odors and disabled appliances. The community feels divided between those who trust it and those preparing to leave. Location in Tech Ridge works for commuters to Round Rock and downtown; a retiree of eight years found peace here, while newer residents struggle with neighbor noise and property response speed. The resort pool and dog park draw tenants, but some say the property needs visible updates. One application was lost when a single leasing agent went unavailable; another tenant waited three days for a response. Maintenance staff like Guillemor and Diego earned specific praise for politeness and follow-through.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17