Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-28.
The Ivy delivers the peaceful setting and welcoming community feel that long-term residents love, with consistent praise for clean grounds, attentive staff, and quick fixes. However, newer residents report serious problems: ceiling collapses, mold from AC leaks, faulty door handles, and gates that fail to secure properly. Office responsiveness depends on which staff member you reach.
Strengths shine in location, affordability, and the dog park and sundeck amenities. Staff like Jennifer and the manager earn repeated praise for kindness. The gated setup appeals to families seeking safety. But structural issues and slow follow-through on major repairs undermine the experience for some, and the 60% five-star, 24% one-two-star split suggests two very different Ivy experiences.
Aubry Hills draws strong praise for office and maintenance responsiveness, with recent reviews highlighting new manager Stefany's care and staff kindness. However, multiple residents report serious pest problems, and a few describe poor follow-up after move-out and uneven management history. The complex appeals to those valuing staff attention but requires confidence in current pest control efforts.
Residents consistently praise the manager and maintenance team (especially Jose) for responsiveness and patience through the rental process. Move-ins are straightforward, the North Austin location near Lamar offers walkability to shops and food, and many renters have stayed multiple years. However, significant structural complaints emerge: two reviewers report roach and mold issues, one describes drunk behavior and urination in common areas with slow security, and the online leasing portal frustrates applicants. The 90 percent five-star rate masks real quality gaps in maintenance standards and community safety that affect long-term residents.
Residents consistently report easy, speedy move-ins backed by staff who go out of their way to help. Leasing agents like Alejandro, Jackie, and Nicole are named repeatedly for their patience and problem-solving; management addresses issues fast and residents feel genuinely looked after in a peaceful neighborhood. The complex sits near I-35 and The Domain in a quiet residential area with nearby dining and shopping. In-unit laundry, a pool, and fitness amenities are standard. Pricing draws praise, with tenants noting they get strong value for what they pay.
Last updated 2026-09-08
