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Bridge at SoCo Crossing

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 179 Google reviews · How we rank ›

3.5(179) 59 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Bridge at SoCo Crossing
Service
Pet-Friendly Apartments
Reviews
179

What we found

Maintenance staff earn consistent praise for speed and professionalism, with techs like Luis, Jasiel, and Martin handling emergency repairs within hours. Amenities including the resort pool and gym draw positive notes. However, management transition to Account Management Professionals has triggered a tide of frustration over poor communication, last-minute construction notices (windows replaced with 24 hours warning), missed emails, and unresolved safety concerns including repeated car thefts in the lot. Long-time residents who appreciated the previous owner now report dread over hidden fees, lack of community responsiveness, and intrusive building access.

The split is stark: recent five-star reviews highlight individual maintenance crew reliability and property cleanliness at move-in. One-star reviews from the past six months paint a picture of management neglect, particularly around lease transfers, emergency response tone, and tenant safety. The dog park and pet-friendly policy remain a draw, but the organization behind them has lost trust.

Praised for
  • quick maintenance response
  • professional and attentive staff members
  • clean property and quality amenities
  • pool and fitness center
Watch-outs
  • new management company poor communication and disorganization
  • unresponsive to maintenance requests and tenant concerns
  • frequent unit intrusions for construction without proper notice
  • car break-ins and security failures
  • hidden fees and policy inflexibility
responsive-managementpoor-communicationunresponsive-maintenancefriendly-staffslow-maintenancewell-maintainedsafe-securepackage-theft
Best for: pet owners seeking good amenities and quick emergency maintenance if tolerant of management transitions.
Think twice if: You value responsive landlord communication, predictable notice for construction, or stable tenant-management relations; this complex has seen a management shift that has hurt those areas significantly.

What this place gets right

  • fast maintenance response on urgent repairs
  • on-site staff like Luis and Jasiel praised for professionalism
  • resort-style pool and fitness amenities
  • in-unit washer/dryer in most units

Before you tour or apply

  • Maintenance staff Luis, Jasiel, and Martin named for quick service and professionalism
  • A/C emergency resolved in 3.5 hours
  • Management transitioned to Account Management Professionals; complaints intensified after this shift
  • Construction done with minimal notice (windows replaced with 24 hours notice in occupied units)
  • Car theft reported as ongoing security problem
  • Gas leak and water heater issues reported but not consistently resolved
  • New security company recently hired for quiet hour enforcement

Resident ratings

Pet-Friendly Apartments
Dog park present and appreciated; pet-friendly designation confirmed, though no recent review details on pet policies or fees.

How it stacks up

  • Rated 3.5 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

What keeps coming up

helpful staffdog parkleakapartment huntingmaintenance response timetrash on propertymaintenance teamgymquick repairskind staff

How we scored this

How We Score
Star rating 4
Review volume 98
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
99
4
13
3
5
2
4
1
58

FAQ

How fast do they respond to emergency maintenance like A/C?
One resident reported a 6:30 AM A/C request handled by 10 AM. Another emergency water leak response was slower and described as dismissive.
Are there hidden fees I should know about?
One resident lists trash valet, green living fee, pest control, package delivery fee, and gas heating (requiring two utility bills) as additional charges beyond rent.
Is there on-site security and is the parking lot safe?
Security is present but multiple recent reviews report frequent car break-ins, tire theft, and towing at short notice.
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Last updated 2026-07-17